En savoir plus sur Shortcut

Clubhouse est une solution cloud qui aide les ingénieurs et les développeurs de logiciels à suivre et résoudre des problèmes sur plusieurs projets. Ses fonctionnalités clés comprennent les audits, la planification des problèmes, l'accès des utilisateurs et la gestion de projet. Conçue pour les entreprises de toutes tailles, Clubhouse permet aux utilisateurs de créer des projets pour résoudre les bogues détectés lors du développement des applications. La solution permet aux entreprises de gérer et d'attribuer des sous-tâches aux membres de leurs équipes et de se tenir informées du statut des problèmes. De plus, des tableaux Kanban permettent aux entreprises d'utiliser une interface par glisser-déposer pour hiérarchiser les projets en fonction des besoins de leurs clients. Clubhouse est fourni avec un outil de reporting permettant de surveiller les progrès de l'équipe et d'obtenir des estimations sur les projets terminés. Le produit peut s'intégrer à diverses applications tierces comme GitLab, Slack, Zendesk, Dropbox, etc. Il est disponible via un abonnement mensuel et l'assistance est fournie par e-mail et à travers une documentation dédiée.
Shortcut Logiciel - 1
Shortcut Logiciel - 2
Shortcut Logiciel - 3
Shortcut Logiciel - 4
Shortcut Logiciel - 1 - aperçu
Shortcut Logiciel - 2 - aperçu
Shortcut Logiciel - 3 - aperçu
Shortcut Logiciel - 4 - aperçu

Shortcut - Prix

Shortcut est disponible en version gratuite et propose un essai gratuit. La version payante de Shortcut est disponible à partir de 8,50 $US/année.

À partir de :
8,50 $US/année
Version gratuite :
Oui
Version d'essai gratuite :
Oui

Produits similaires à Shortcut

Pipedrive

4,5 (3035 avis)
Pipedrive est une solution web de gestion de pipeline et de CRM (Customer Relationship Management) de ventes qui permet...

Microsoft Visual Studio

4,6 (2975 avis)
Visual Studio est une solution de développement d'applications qui aide les entreprises à créer des applications et des...

Swimlane

4 (1 avis)
Swimlane est une solution SOAR (Security Orchestration, Automation and Response) qui permet aux entreprises des...

MeisterTask

4,7 (1158 avis)
MeisterTask est une solution cloud de gestion de tâches et de projets qui s'adresse aux entreprises de toutes envergures...

GitLab

4,6 (1174 avis)
GitLab est une plateforme cloud de gestion de projet qui permet aux développeurs de logiciels de développer et de gérer...

Slack

4,7 (23629 avis)
Slack est un outil cloud de collaboration de projet et d'interaction d'équipe conçu pour faciliter la communication...

Microsoft Project

4,4 (2010 avis)
Microsoft Project est un logiciel de gestion de projets conçu pour les entreprises de toutes tailles. L'outil comprend...

ClickUp

4,6 (4405 avis)
ClickUp est un outil cloud de collaboration et de gestion de projet qui convient aux entreprises de toutes tailles et...

monday.com

4,6 (5424 avis)
monday.com, une plateforme primée de gestion de projet et de collaboration, aide les équipes à planifier et à mettre en...

Basecamp

4,3 (14480 avis)
Basecamp est un outil de communication en temps réel qui aide les équipes à rester sur la même longueur d'onde en...

JIRA Service Management

4,5 (708 avis)
Jira Service Desk est une solution de gestion des services informatiques qui assiste les équipes informatiques et de...

Wrike

4,3 (2759 avis)
Wrike est une plateforme cloud de gestion de projet pour les équipes de plus de 20 personnes, adaptée aux grandes...

Teamwork.com

4,5 (908 avis)
Teamwork est une solution cloud de gestion de projet qui fournit aux entreprises des fonctionnalités pour gérer...

Meta for Business

4,4 (2356 avis)
Facebook for Business est une solution de marketing sur les réseaux sociaux qui aide les entreprises à promouvoir des...

Confluence

4,5 (3559 avis)
Confluence est une solution de gestion de projet qui permet aux organisations de créer, de collaborer, d'organiser et...

Shortcut - Avis

Note globale

4,6
Donnez votre avis !

Évaluation des fonctionnalités

Rapport qualité-prix
4,5
Fonctionnalités
4,4
Simplicité
4,4
Support client
4,6
Loading...

Tous les avis sur Shortcut

Filtrer par :
Classer par :
363 avis
Arnold
Arnold
  • Secteur d'activité : Vente en gros
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
4
Support client
4

5,0
Publié le 21/08/2023

Le meilleur choix pour gérer un projet d'équipe

Avantages

Sa prise en main facile et son intégration fluide avec d'autres outils. Il propose un très grand nombre de fonctionnalités toutes utiles les une des autres en fonction de ce que l'on aimerait faire.

Inconvénients

Je n'ai pas rencontré de réels problèmes dans l'utilisation de cet outil

Utilisateur vérifié
  • Secteur d'activité : Conseil en gestion
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
0

5,0
Publié le 09/04/2021

Bon logiciel de workflow

Bonne expérience au global.

Avantages

Simple et ergonomique, fait ce qu'on lui demande!

Inconvénients

Je pense qu'il n'apporte pas plus de valeur ajoutée sur un plan déploiement stratégique dans une entreprise que d'autres solutions déjà intégrées et gratuites comme Planner (Microsoft) ou même Trello

Bryan
Bryan
  • Secteur d'activité : Design
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 23/08/2019

The perfect tool for software projects using Kanban

Clubhouse helps us manage agile software projects better than ever before. With other tools it feels like we are forcing it to try to accommodate our workflow, but with Clubhouse it feels like it was designed exactly for our use.

Avantages

Clubhouse brought us a new set of features and ways to organize stories and tasks that we didn't know we wanted/needed. We have always stuck with tools that were able to help improve our kanban based workflow rather than the simple project board tools like Trello that cater to everyone more than software/product development specifically.

There are few tools out there that provide what we are looking for: the ability to organize and label stories with more granularity than a single label (estimates, types, project, priorities, epic, etc), and the ability to have reports like velocity and burndown charts.

Inconvénients

It is a very small thing, but it would be nice if we could adjust the color scheme of both things like labels beyond the default options, as well as adjust the overall interface colors.

Utilisateur vérifié
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
4
Support client
0

5,0
Publié le 30/12/2024

A great tool for keeping your company on task and target.

Overall Shortcut has been so helpful in ensuring my team and I stay on top of our tasks. It's easy to create Story templates and to keep track of all your tasks.
I love working in iterations, to ensure we stay focused on the job at hand, and avoid being distracted by too big of a workload.

Avantages

Makes it really easy to keep track of your tasks and projects, specifically in relation to your company's overall goals and objectives.

Inconvénients

It's not as pretty as some other task management apps, but it's really not too bad.

Utilisateur vérifié
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
2
Support client
0

2,0
Publié le 04/08/2019

While Clubhouse can do some things well, it is lacking in many areas

My experience with Clubhouse was not great to say the least. While the UI is promising, and the price per user is much lower than others, you get what you pay for. Like too many other project management apps, there is not enough focus on the time being tracked vs a budget for the project you are working on. The project layers overlap in a way that would be good if you were working on individual projects for a larger product, but not if you are working on individual projects geared towards individual clients.

Avantages

I think the best part of Clubhouse is the robust API that can allow a dev team to add or complement to the existing platform. Clubhouse seems designed for teams focusing on a product or a small portfolio of similar products or complimentary features. It does not seem designed for a consulting or agency style development shop.

Inconvénients

Clubhouse is lacking in a number of areas that should be expected features in agile project management software. Completion dates are buried, no project budgeting or hourly rates, no invoicing or adding expenses, time tracking, resource management, personal task lists, custom fields, dependencies. It also seemed overwhelming to get set up and running.

Fredrik
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 20/10/2023

Shortcut the Jira killer

Easy to get started with. Easy to use. Nice diagrams and overviews.

Avantages

It is extremely easy to use. Quick to setup and understand. VERY cost effective! The team behind Shortcut delivers new and exciting functionality often that really makes a difference.

Inconvénients

I have not idea to be honest. There are really no bad parts of Shortcut for what it is doing! Nice integrations and easy to use, not really something you can dislike.

Utilisateur vérifié
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

4,0
Publié le 08/01/2023

Powerful project planning

Avantages

Shortcut is easy to use but very powerful, and has a clean, intuitive interface. It offers a wide range of features, including project planning, task management, and collaboration tools. The software integrates well with other tools, such as Slack.

Inconvénients

The per-user price is a bit steep if you need access to all of Shortcut's features.

Utilisateur vérifié
  • Secteur d'activité : Recherche
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5,0
Publié le 09/11/2021

shortcut lover!!

totally changed my day to day for the best

Avantages

best project management software ive ever used, works for technical engineers and nontechnical marketing chaps like myself.

Inconvénients

wish there was a REALLY simple version for mobile that showed me a minimalistic view of my cards or something really creative to change my life there, if anyone could create the perfect on the go project management view, it would be you guys!

Ezra
Ezra
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5,0
Publié le 13/10/2020

A visually pleasant alternative to Pivotal Tracker

Overall my experience with Clubhouse has been great. It's got a nice UI and is intuitive.

Avantages

The biggest win for me personally in the switch to Clubhouse was simply having a nice user interface to look at when dealing with tickets.

Inconvénients

The only issue I've had so far has been that I'm not always aware when a ticket has been reviewed. As a customer success manager, I file ticket reports and sometimes they get closed without my being alerted. We've attempted to solve this with a slack integration but I'm not sure that it's working as expected.

Also, it would be nice if they didn't use markdown when you uploaded an image to a ticket comment.

Kévin
Kévin
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5,0
Publié le 12/12/2019

Does its job!

Avantages

Great tool for managing the team's tasks and it's especially good for teams working with Scrum.
It offers a lot of customizability, thus, you can change it to tailor your needs.

Inconvénients

The learning curve for someone who never worked with it can be steep at the beginning. But after learning the basics it gets easy.

Jo
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
0

4,0
Publié le 20/10/2023

Rather lightweight and easy to use once you're used to it

I didn't like shortcut at first because I was used to Jira but it definitely grew on me over the past few years. I still lament the lacking integrations but they are not the most critical at this point. Thanks to the customization you get to have, it definitely presents some learning curves for newcomers. Teams need to set it up and onboard their users effectively for Shortcut to be as useful as it could be.

Avantages

Shortcut feels very lightweight and fast compared to some more popular alternatives like Jira. It satisfies our needs for product development tracking (but not discovery) very well. Writing stories, attaching information is easy and they intuitively turn into previews. The reporting function looks very comprehensive and powerful but we don't use it well enough. I also wished that we were using the engineering part better to integrate well with GitHub -- starting to try it out and it seems to work well.

Inconvénients

1. The integrations of shortcut with other commonly used software by product managers are lacking. We use shortcut in conjunction with productboard (for discovery) and notion (for company-wide documentation). The integrations with these two are quite useless to be frank. We cannot push a feature from productboard to shortcut as a feature, only as an epic, and also can't link it to an existing epic? In comparison, the jira integration seems so powerful we wish we were using that sometimes. 2. For people who are not used to using shortcut, it definitely has a learning curve as it could contain a lot of information and customization. 3. Features related to prioritization have been massively improved (just by adding that priority level) but its still painfully manual in the kanban view. Why can't I auto-sort stories by priority levels and then finetune their relative position? When I have 20-30 stories in a column it is almost impossible to drag and drop in an efficient manner. 4. Maybe it's just us not doing a good enough job onboarding our devs, but none of them realized that the most relevant view to them is if they go to "Stories" and then use a "Space" to filter down to the current iteration and team. I was abhorred to learn that they were mostly looking at "everything" for a long long time.

Alternatives envisagées 

Jira
Utilisateur vérifié
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
4

5,0
Publié le 13/10/2023

Powerful management software

Overall this is a good working tool

Avantages

Easy to use, native, easy to build a work flow, convenient and understandable

Inconvénients

I don’t really like the story search system

Navdeep
  • Secteur d'activité : Assurance
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 25/03/2023

Product Review

Avantages

It is a safe tool to manage everything , define priorities and work properly.

Inconvénients

I couldn't find any disadvantage for this software till now

Emma
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5,0
Publié le 04/11/2021

I've used Shortcut for everything for 3+ years

I use Shortcut to do everything in my job. I use it to write stories that engineers use to manage all of their work. My colleagues also submit requests, bugs, feature ideas, questions, etc. through Shortcut. Those turn into things for me to do, stories that get assigned to engineers, or just stories that the Product team uses to keep track of requests and help inform our roadmap + strategy.

Avantages

I manage engineering workflow as well as my own as an individual contributor in Shortcut. I also keep track of ideas and requests for when I set out to build new products. I love using labels in Shortcuts for managing my own workflow - requests that come from different teams get different labels so members of that team can see everything I'm working on for them and reliably know what state projects are in. I try to keep as much communication in Shortcut stories as opposed to emails because being able to reference it in Shortcut is very valuable to me. The search functionality is really good and unless I've named something really weirdly I can always find what I'm looking for.

Inconvénients

I haven't gotten familiar with using notifications in Shortcut and I rely on email notifications. This isn't to say that Shortcut doesn't have the right capabilities for notifications (commenting on stories is what I want notifications about), but just that I haven't really explored/figured it out which says something itself.

Paul
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
4
Support client
0

4,0
Publié le 02/05/2022

Previously Clubhouse, Shortcut really did cut our processes shorter.

Avantages

1) Easy to learn - Even our junior members got on-boarded quickly despite their absolute lack of familiarity to such tools.
2) Tons of tagging options - Tickets can get multiple labels and the long list of standard metadata for cross-posting and maximum searchability.
3) Powerful search box - We get lots of tickets using the same set of keywords yet the search function seems to algorithmically know exactly which one we are looking for!

Inconvénients

1) Comment formatting is not WYSIWYG
2) A bit pricey for smaller teams
3) Continuous development is great, but there's always a new key feature deployed quickly that will make you rethink your currently-established conventions. We found ourselves testing these, and even migrating to fully commit to using the new feature instead (e.g. milestone-centric vs iteration-centric). There's this unshakeable worry that there's a new feature yet again right around the corner and we may have to switch once more.

Shari
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 08/10/2021

I love Shortcut!

Overall, my experience with Shortcut has been highly satisfied.

Avantages

What I like most about Shortcut is how easy the overall platform is to use! It’s very easy to plan out projects and tasks, and it’s easy to track the progress of the projects and tasks. You can easily collaborate with others in the platform and ensure everything gets done in a timely fashion!

Inconvénients

There is nothing that I like least about this software.

Jared
  • Secteur d'activité : Services d'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5,0
Publié le 04/11/2021

Keeps our day to day development on track.

Overall Shortcut is a great product and it's got a robust set of integrations that really help us to hone our Product and Sofware Development Lifecycles.

Avantages

We love the team collaboration and flexible storyboard features. It works well across disciplines such as scrum and kanban.

Inconvénients

It's difficult to rank and order the importance of UserStories relative to other systems I've used.

Alternatives envisagées 

Jira
Utilisateur vérifié
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
4
Simplicité
5
Support client
5

4,0
Publié le 03/08/2022

Great for small teams

Avantages

Shortcut is easy to jump in, set up, and use right away. I also like the ticket creation modal as it's all in one screen and there's no scrolling.

Inconvénients

The beauty of it - it's simplicity - can also be its downfall. It doesn't offer as much customization as other competitors do - such as release management, custom fields, complex workflows, etc.

Sam
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
0

5,0
Publié le 04/11/2021

Boosted my productivity indefinitely

Avantages

The ability to create epics and cards at a basic level is good enough for most use cases. However, Shortcut also offers many more features such as teams, projects, iterations, and many more making this tool useful for so many people.

The first thing I do when opening my work laptop is go to my Shortcut dashboard. I look over all of myself and my teams different tasks and track their progress. As well as give myself action items by assigning myself a card. This in result boots my productivity tremendously.

Inconvénients

Has a little bit of a learning curve due to the amount of features and customization it offers. Don’t feel guilty by not using it to its full potential because there is a lot to unpack.

Utilisateur vérifié
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 04/11/2021

Shortcut has significantly increased collaboration, communication and clarity of tasks and...

Shortcut has significantly improved task management and provided a clear visual representation that can easily be communicated with a team.

Avantages

Ease of use, clear visualization, integration with other tools e.g. Slack and Bitbucket/Github.

Inconvénients

I'm very happy with this software. I don't really have any cons. It would be nice if it were completely free, but it is valuable to me either way.

Brandon
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5,0
Publié le 27/01/2022

Amazing Task Manager!

Very useful software! This is by far the favorite project management software my company has tried. Very slick and fast!

Avantages

This product is simple and easy to use! The features Shortcut offers are intuitive. It is very easy to filter tasks or bugs and all the data looks very organized. Each task/bug story is very easy to drag and drop to a new workflow state, and you can see every workflow state and their stories at once which makes it very easy to assess the status of a project and see what features and bugs still need to be completed. It is also easy to filter stories by project or user, tag other users in a story, and link stories together in the order they need to be completed.

Inconvénients

We just us this software internally. It would be cool if we could use this externally with our clients as well, and be able to hide certain workflow states or story comments from them, and/or hide client comments from the devs and let the project manager interface between the devs and clients.

Dylan
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
3
Simplicité
4
Support client
0

4,0
Publié le 05/11/2021

Good for simplicity and less developer centric than others

Avantages

Shortcut works very well for simple agile management and task tracking. Its very easy to collaborate in real time. Its very simple to use compared to other tools, though somewhat less feature rich than competitors.
Its much less developer centric than some competitors which makes it more approachable for non-technical contributors (product managers, support staff, business analysts, etc).

Inconvénients

It has very few integrations overall compared to JIRA and is much less automated as a result. This can put more work on developers to maintain the cards than they would in competitor's products. Search is also not great which can make it hard to lookup tickets and can cause duplicates / confusion when people can't find the original ticket.

Utilisateur vérifié
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
0

4,0
Publié le 25/04/2019

Great Project/Product Management tool

I have personally used Clubhouse at 2 organizations, as well as other competing tools. Clubhouse has provided the best overall tool for ticketing and project management without a steep learning curve. Organization and searchability is key when managing several developers, stakeholders, teams, and business. Therefore, Clubhouse keeps me on top of stuff while prioritize and deprioritize easily and quickly.

Avantages

Flexibility and ease of the software - Clubhouse is extremely easy to learn and provides the ability to mold the software and functionality to your team's workflows.
Additionally, the Clubhouse team is continuously adding new integration and features that are best practice for most modern and agile product & tech teams.

Inconvénients

Not necessarily a specific con to Clubhouse but in general for all project management tools. Given the need for detailed requirements, it is necessary to write a lot of content on tickets. As such, the mobile experience is not on part with the browser desktop experience. That being said, I tend to create shell tickets on the mobile app or mobile view, then complete the tickets on a desktop when I have full functionality and familiarity.

Chris
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
3
Support client
5

5,0
Publié le 04/11/2021

Great tool for Agile teams

Avantages

I’ve used more complex software for ticket management and simpler tools, and Shortcut is the right balance of features, cost and ease of use.

Inconvénients

Shortcut recently added Teams to their system which doesn’t work well with our workflow.

Alternatives envisagées 

Jira
Utilisateur vérifié
  • Secteur d'activité : Production audiovisuelle
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 25/04/2019

Associate Product Manager

It has been a great experience from onboarding until now. The global search functionality is great and always helps me find what I am looking for. Ability to attach any files to my tickets is great. And the GitHub integration where I can keep track of the pull requests for the assigned ticket is very helpful.

Avantages

- Ease of use
- The UI is easy to navigate
- Perfect for our team structure

Inconvénients

Have only ever run into a few minor issues:

1. Setting up the backlog of our stories to prioritize
- Solution: If you have a ticket that you would like to appear in the backlog. Set the owner as yourself(Product Manager) and set the state to Unscheduled. And we also set up the filters for the backlog to display tickets that have a PM as the owner and are unscheduled.

2. Estimate section of ticket creation - would attribute one point to one day of work, but not having the ability to set half a day of work because there is no 0.5 option

3. When copying plain text from a word file and pasting it into a ticket, I would like it to also appear as plain text

Catégories connexes