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- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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If you need to get employees to consistently follow ANY process, check out Metatask
The support level is almost super human. They respond with answers and solutions very quickly and are always open to customer feedback and feature requests.
We mainly use the software to make sure that our Operations people follow a consistent process. It also allows them to suggest improvements and then see exactly where their suggestion goes and they can feedback at the end of the review process. It connects them with the business more closely and they feel they are being listened to. We have only deployed this about 45 days ago, but I can only see us adding more and more processes. We don't include our sales staff in Metatask at the moment, but we take on the added expense because of how well it works and how much time it saves and how many mistakes it prevents.
This may not be an exact fit for your needs, but it is easily worth the time to go through a trial and figure that out. For us it was near perfect.
Highly recommended; one of the best improvements we've made to workflow in 13 years of being in business.
Avantages
Very straightforward to set up "Templates" for processes. Very easy to set up users and groups (allowing processes to be quickly updated when staff changes). Actually creating processes takes some time, but mainly because of how much automation can be built into the system. The pricing is very straightforward and very fair for the features provided.
Inconvénients
The website interface is great and very well executed, however, I wish there was a mobile app, just so that I could set up notifications on the tablets we have distributed to our manufacturing staff.
There is not currently the ability to display some fields while hiding others based on a previous answer within the same task step, but I believe this is a feature that is being worked, and it is pretty easy to get around.
Pourquoi passer à Metatask
Feature set versus price was a large factor in deciding to go with Metatask, as was the level of support I received during my free trial. The level of support has not changed as I transitioned into a paying customer.Réponse de Metatask
Thanks for a great feedback! Conditional form fields are already planned among some other great features for this year!
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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To simple
This is neutral for me. I think it is good option for non complicated tasks in teams. It is very bad for tasks which containes very complicated tascs conneced with many files.
Avantages
Nice, clear and brigt look. Very useful group chat in one task. Very useful option is also that this is connected with date and hour of modification.
Inconvénients
Lack of possibility to add files connected with task to share them with others - it would be very useful.
Réponse de Metatask
Hello there! Sorry to hear you were not able to configure your process to share files the way you wanted. Metatask have multiple options for collecting and sharing files and documents between process or task participants (file attachments in task comments, file attachments in data form). We would be happy to help you configuring your workflow the right way for sharing files - please just contact us in support chat within Metatask app.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Excellent tool for managing workflows
Does what it sets out to do very well, and is very reasonably priced.
Avantages
Sharp focus on a simple, visual, intuitive way to manage workflows / business processes. It's very easy to get started and the tool is easy to use and understand. Like the Office 365 option for authentication and the integration with Slack for notifications. The ability to group steps, implement approvals, configure conditional steps, set up user roles is all very useful and straightforward to implement.
Inconvénients
No way to link multiple processes together
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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looked at bunch of process software and this really works for us
allows us to track and standardize processes
Avantages
clean interface, intuitive, lots of functionality, affordable - and some good zapier integrations that let you schedule tasks
Inconvénients
The only thing I might change is that I would like to be able to complete process at any point in the process (currently if there is a decision point mid-process that would end the process, the user still must complete all of the remaining steps to "complete" the process.
Réponse de Metatask
Thanks for reviewing us! We plan to add a way to complete processes at any time without completing all tasks. In a meantime an easy workaround is to delete all tasks not planned for completion and process will become completed.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Vary useful and easy to use
Avantages
Easy to use, fast setup, great integration with external software, document integration
Inconvénients
No mobile application and push notification (I know it is possible to use Slack, but push notification is better)
Zapier integration is incredible to make action on other software, but it is limited the option with Metatask. For example could be good to search task and automatically complete the task when something happen in other software
Pourquoi passer à Metatask
Easy to use and document integration- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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A very good task / process management tool for SMEs
After reviewing over 20 tools, if found that most of them had user experience problems, they were just too hard to figure out and would require to train our users. Metatask is focus on one thing and does it well with an intuitive interface, easy integration via Zapier. There is still a few important features missing for us but I'm confident that they will get added in the near future. A big thumbs up!
Avantages
Simple, easy to learn and use! Well designed UI. Easy integration via Zapier! Access to a Trial.
Inconvénients
1.05 lacks Google auth and Google G suite integration. The ability to populate form data from a predefined list or via Zapier.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Metatask is a great tool, simple and easy to use and provides just what our team needs.
A platform for running processes and its' optimization.
Avantages
It's simple, without any hassle and fully customizable at the same time. The UI design is great and to-the-point. No confusion what so ever. I also like the ability to add different kinds of forms to each step in the process. As a plus, it supports Zapier integration too.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Good looking, easy to use and free. Amazing product.
More automatisation and standardisation
Avantages
Good looking, easy to use and free. The Zapier integration is where this product really shines, you can easily create any kind of process (e.g. time based, based on other triggers, from Slack and etc.). The product is still relatively new, but there's already a lot of feature.
Inconvénients
The lack of SSO (Google) for better onboarding. Access rights can be a little tricky, but those should be fixed in the next update (Metatask 2.0).
