Process Street

Avantages

L'analyse des données, l'application nous aide à ne plus trop réfléchir et l'utilisation est super facile

Inconvénients

Aucun inconvénient jusqu'ici, toutes les fonctionnalités du logiciel sont parfaites

Avantages

Il permet le dispatching et le suivi des taches dans un projet géré par une équipe

Inconvénients

Pas d'inconvénients particuliers notés lors de notre utilisation

Avantages

Process Street est un logiciel de gestion et de planification du flux de travail. Il permet de communiquer à distance et facilite la collaboration en équipe.

Inconvénients

Process Street est un logiciel très utile et sans inconvénients détecté.

Avantages

Super intuitive so really flexible and easy to use

Inconvénients

Needs a bit more reporting flexibility - sorting by more than one field, more grouping options

Alternatives envisagées 

Pourquoi passer à Process Street

Avantages

I like the relative ease of how to use it and being able to copy/create standard flows really quickly. It makes it very easy to have others in the organization have tasks to do, but, not need a license

Inconvénients

It is missing some automation pieces that could really bring it to the next level and save even more time in certain tasks. It is also a bit more difficult to see an overall picture of multiple tasks that are going on at the same time

Avantages

Full range of possible fields.
Drag and drop system for creating checklists.
Integration with Zapier

Inconvénients

Slow to make changes to functionality: If you update a Checklist template it breaks the conditionality of all active checklists. This is a known issue but has taken them over 3 months to fix.

Conditionality is limited to tasks, not elements within tasks.

Conditionality does not include 'and/or' statements only 'if' statements. You view conditionality as a list of statements, which gets really hard to organise and find items if you have more than 15 statements.

When trying to analyse data from a collection of checklists, you cannot filter for specific tasks easily. You need to unselect the items you do not want to see. So if you have more than 20 items (which you definitely will!) its labourious to unselect them all.

The 'merge' functionality that lets you pipe prior answers through to other sections of the checklists is fragile. Instead of used a field is to identify the item to be merged, they use the name of the field. So if you make a change to the field name/question it will break the piping. If they used field ID's it would not break when you make such changes.

Avantages

Process Street is very easy to use. If you are someone who is looking for SOP and systems written out this is a great app for this.

Inconvénients

It can be overwhelming for people. There is also a learning curve and there are tons of options and ways to use this platform.

Avantages

Providing a visual, step-by-step process for repetitive tasks in our agency is the primary reason we bought into Process Street. To be able to combine our internal SOPs with an assignable task and track progress on each step is extremely useful. Previously, we had general tasks assigned out to staff with pre-loaded checklists, and a link to reference the SOP for that task. Process Street brings all those elements together into one package and makes it easy for us to ensure staff are following SOPs as they complete tasks, and doing things the right way every time.

Inconvénients

Building new tasks is easy and intuitive; some functionality could be improved such as not having dropped-in images always load at the bottom of the edit view (which can be tedious if you are trying to edit a task with a lot of screenshots, and you have to drag it back up the chain) but overall it's a very user friendly way to build a visual SOP for each task we have in our agency.

Alternatives envisagées 

Pourquoi passer à Process Street

Avantages

Vey easy to use and help a great deal in the operation. I helps us track the productivity of each personnel and which tasks are done, ongoing and not started.

Inconvénients

There are a few glitches every now and then, specifically when the process has been updated by other user.

Avantages

I like Process Street because it allows you to automate repetitive tasks, which saves time and reduces errors. With this tool, it is possible to monitor processes in real time, identifying possible bottlenecks and improving efficiency. In addition, Process Street integrates with a wide variety of tools and platforms, making it easier to manage processes in all aspects of the company

Inconvénients

I did not like the cost since it is somewhat high, although Process Street offers a free version, the more advanced functionalities require a paid subscription.

Avantages

Process Street has unique form builder / process designing features and basic / advanced reporting tools within the dashboard.

Inconvénients

Process Street can be less complex and allow more integration with other apps to allow a more user friendly experience.

Avantages

Customer and Sales support has been exceptional thus far. We are very early in our Process St journey but they have been so patient and helpful in answering all my (many!) questions, and taking the time to provide detailed responses.

As a starting point, we are using it to improve our employee onboarding experience. We have not gone live yet, but we can already see how our current process is going to be improved by miles!

We are so excited by all the possibilities that Process St offer for the current and future process improvements in our business!

Inconvénients

There is a little bit of a learning curve to understand the platform and how certain things work, but as mentioned, Customer Support is fantastic and more than happy to provide links to articles, share videos or jump on a call to talk you through something until the penny drops.

Avantages

Using this platform to organize the processes of my business and having them on hand whenever I need them has allowed me to: reduce execution times, decrease the possibility of errors by skipping a step, and delegate tasks easily.

Inconvénients

What I would change about the platform is the pricing plan offer. I do not use the platform enough to make the monthly plan worthwhile. If there were a more accessible plan, it would be easier to use it and stay on it longer with a paid plan.

Avantages

As easy to use as a process software can get. Integrates with every software we use via Zapier. Build dynamic and scalable processes. No other software in this price range even compares.

Inconvénients

Need to build a copy and paste feature for pieces of a process, currently you can duplicate the entire process but not just a task or a piece of a task.

Alternatives envisagées 

Pourquoi choisir Process Street 

Pourquoi passer à Process Street

Avantages

Very easy to use. I use it daily for workflow management.

Inconvénients

Nothing as of now. Process street has helped me on my projects to follow the details very accurately

Avantages

Automation. The ease with which we can link all the tasks with each other.

Inconvénients

The reporting system. I wish the reporting page could be modified by us depending on our needs.

Avantages

Easy to use interface with lots of options to facilitate process documenting and tracking.

Inconvénients

It has a lot of functionality, so there is a steep learning curve. Support has been great at addressing any questions.

Avantages

Process Street provides a powerful and intuitive platform for streamlining workflows and improving productivity. The software's visual checklist approach allows teams to create and manage standardized processes, ensuring consistency and accuracy. With its user-friendly interface and extensive template library, Process Street simplifies the creation and documentation of workflows, making it easy for both technical and non-technical users to collaborate effectively. The platform's automation features, such as conditional logic and task assignments, enhance efficiency and reduce manual effort.

Inconvénients

One potential drawback of Process Street is the learning curve associated with mastering the platform's advanced features. While the basic functionality is straightforward, unlocking the full potential of the platform may require some time and training, especially for users new to process management software. Additionally, the lack of native integrations with certain popular tools may require additional steps or workarounds to connect Process Street with existing workflows, which can be a minor inconvenience.

Avantages

The blockers which makes someone follow the previous step to move to next one which makes compliance on point

Inconvénients

Nothing as of such. Seems great while using it right now

Avantages

I like in process street quality and speed

Inconvénients

Every thing is good so there is nothing not good

Avantages

It is very easy to use and is convenient

Inconvénients

The response time after logging a ticket

Avantages

The feature to share the processes with different teams.

Inconvénients

The user interface could be improved for all the processes.

Avantages

That it works like a personal journal of all the activities but in real-time and with real-time tracker to not miss anything

Inconvénients

I have not learnt how to find specific task

Avantages

Full featured, easy to use, and easy to configure. Great for ensuring consistent workflows. Pricing is good for small teams.

Inconvénients

Email integration isn't ideal. Emails come from @process.st rather than the user's email. This drastically reduces the productive value of the email feature.

Avantages

Easy to delegate tasks to onboarding reps and leave them feedback.

Inconvénients

Want an easier way to send report cards to them when the onboarding is done.