Metatask

Avantages

Metatask improves our operation efficiency by making sure that no-one is assigned a task unless the needed information is shared, and that task assignees is notified once there's something for them to do.

Inconvénients

UX could be better in some particular scenarios (i.e., finding functionality), but this is mitigated by the fact that the Support and Product team are readily available on the chat bot.

Avantages

Very straightforward to set up "Templates" for processes. Very easy to set up users and groups (allowing processes to be quickly updated when staff changes). Actually creating processes takes some time, but mainly because of how much automation can be built into the system. The pricing is very straightforward and very fair for the features provided.

Inconvénients

The website interface is great and very well executed, however, I wish there was a mobile app, just so that I could set up notifications on the tablets we have distributed to our manufacturing staff.
There is not currently the ability to display some fields while hiding others based on a previous answer within the same task step, but I believe this is a feature that is being worked, and it is pretty easy to get around.

Alternatives envisagées 

Pourquoi passer à Metatask

Avantages

Nice, clear and brigt look. Very useful group chat in one task. Very useful option is also that this is connected with date and hour of modification.

Inconvénients

Lack of possibility to add files connected with task to share them with others - it would be very useful.

Avantages

Workflow Automation made simple and pretty easy to understand
Really nice fit for small and micro-business organizations
Process dashboard allows user to stay on top of several processes at once
Assigning tasks to people based on role in the process saves a lot of time and prevents confusion about "who does what"
Using conditions and form data creates almost unlimited applications for this service
Combined with Zapier, this is almost a "must have" package for small business
Customer Service and Support is Excellent!

Inconvénients

Markup and formatting options leaves a bit to be desired
Terminology and how its used is a bit of a learning curve
No app for mobile device
No option to print checklist (or "process")

Alternatives envisagées 

Pourquoi passer à Metatask

Avantages

Sharp focus on a simple, visual, intuitive way to manage workflows / business processes. It's very easy to get started and the tool is easy to use and understand. Like the Office 365 option for authentication and the integration with Slack for notifications. The ability to group steps, implement approvals, configure conditional steps, set up user roles is all very useful and straightforward to implement.

Inconvénients

No way to link multiple processes together

Avantages

I was looking for a way to systematize our HR and IT-related processes like onboarding people, terminations, leave requests, clients setup etc. Metatask has light and clean user interface and it was easy to setup all my workflows; inside the app they look like a list of steps that needs to be done.
Setting due dates: I like the flexibility to use business or calendar days and to have customized holidays schedule.
Available tasks inbox: I like to assign tasks to departments instead of specific employees, we have more than one person who can handle HR and IT related tasks and this was very handy.
Chat tool: I like that comments when added appear instantly, like in Slack or Skype, we use it for a quick chat about tasks.
Zapier: using it to send emails from a process and save documents to G-drive.
Forms: I like how forms are used to collect and transfer data from task to task.

Inconvénients

After a year of using we feel a need for more advanced features: conditions to exclude or include some tasks, some way to have request/approval workflows.
Definitely, needs at least some reports and export to CSV or Excel.

Avantages

clean interface, intuitive, lots of functionality, affordable - and some good zapier integrations that let you schedule tasks

Inconvénients

The only thing I might change is that I would like to be able to complete process at any point in the process (currently if there is a decision point mid-process that would end the process, the user still must complete all of the remaining steps to "complete" the process.

Avantages

The minimalism of the UI makes it so much nicer to look at. Ease of access and use is also pretty awesome.

Inconvénients

By default, it sends way too many notifications via email. Easily fixed in settings though, so not a huge problem.

Avantages

Easy to use.
Easy to setup.
Lot a features to map very large number of workflows.
Last and efficient support.
Very good value for money.

Inconvénients

TOday i need to use Zapier for workflow output.

Avantages

The list to implement templates and their configuration is very useful and easy for administrators as well as managing workflows.
The learning curve is very low for the users, so the implementation in a medium organization does not represent problems

Inconvénients

It is necessary to have more advanced functions, to be able to condition the exclusion or to include tasks, to be able to have application and approval workflows. Have at least some reports and be able to export.

Avantages

It's a pure workflow tool. While for other tools, you need to bend the system to create a workflow functionality, MetaTask is designed for this.

Inconvénients

I wouldn't say so. We had suggestions for functionality and the team addressed them promptly.

Avantages

Very intuitive.
Clean interface.
Good logic.
Great support.

Inconvénients

No clear view of upcoming features.
Not much information about the company or people behind it.
No beginner to advanced tutorial.

Avantages

Easy to use, fast setup, great integration with external software, document integration

Inconvénients

No mobile application and push notification (I know it is possible to use Slack, but push notification is better)

Zapier integration is incredible to make action on other software, but it is limited the option with Metatask. For example could be good to search task and automatically complete the task when something happen in other software

Alternatives envisagées 

Pourquoi passer à Metatask

Avantages

I have tried every project management tool, Asana, Flow, Trello, Jira and they just were either too simple or too complicated for a SEO/digital marketing business. Recurring tasks/templates makes up such a big part of the business and it's great to have Metatask take care of it all. Business Processes are documented but also converted to task lists which is what i was looking for. Still on the trial but for only a month, this is a steal.

Inconvénients

I would really love to see subtasks be implemented in templates. Trying to be detailed in my templates means I just end up with either a lot of 'main' tasks or I just have to put all that information in the task description

Avantages

One of the most intuitive services I've ever used, administered and deployed. Metatask really shines for administrators with its ready to deploy templates and their configuration. Managing workflows has never been easier.
It also shines due to the fact that there's a very low learning curve for users so deployment in a medium to large organization is trouble-free

Inconvénients

Metatask is a very new and promising service so there's some details on that front. That being said the roadmap for new features seems to cover many of these limitations.
Please integrate a reporting feature!

Avantages

Simple, easy to learn and use! Well designed UI. Easy integration via Zapier! Access to a Trial.

Inconvénients

1.05 lacks Google auth and Google G suite integration. The ability to populate form data from a predefined list or via Zapier.

Avantages

- Does almost everything it needs to do, and nothing that it doesn't
- Forms are satisfying and workflows are easy to build

Inconvénients

- Would be nice to have a "read only" group
- Would be nice to add new fields on a template that default to something other than editable.

Avantages

Customer Service Team is amazing and I am really happy with their fast response.

Inconvénients

If in the future there is a mobile app that would be great.

Avantages

That is 100% customized to any kind of process, so it can be measurable. and you can see the bottlenecks in your organization.

Inconvénients

It takes a while to configure everything necessary, but once is done it totally worth it. Also it still don't have restrictions by accounts (F. Ex. Users can see and modify templates, or delete other people's processes)

Avantages

It's simple, without any hassle and fully customizable at the same time. The UI design is great and to-the-point. No confusion what so ever. I also like the ability to add different kinds of forms to each step in the process. As a plus, it supports Zapier integration too.

Avantages

1. Modification feature
2. Easy to access

Inconvénients

1. Price per user isn't worth to purchase

Avantages

I like that Metatask has simplified the process of creating process in an online tool, all while maintaining a great set of features. Other platforms make it too complicated to create and maintain complex processes.

Inconvénients

The platform is still pretty limited in what it does, especially in the area of reporting. But, it does play with Zapier so you can use Zapier to fill in some of those gaps.

Avantages

Can make templates. Turn it into a process, then it makes into task automatically. Very automated. I was using Trello before, Metatask kicks up because it's fully automated.

Avantages

Good looking, easy to use and free. The Zapier integration is where this product really shines, you can easily create any kind of process (e.g. time based, based on other triggers, from Slack and etc.). The product is still relatively new, but there's already a lot of feature.

Inconvénients

The lack of SSO (Google) for better onboarding. Access rights can be a little tricky, but those should be fixed in the next update (Metatask 2.0).