eMaint CMMS

Avantages

the ability to customize it as often as we need and the ability to do the majority of it our selves.

Inconvénients

The inability to change some of the user settings myself.

Avantages

It is great to finally have one maintenance management software to manage Reactive/Emergency Maintenance, Facilities Maintenance, Machine Shop Requests, and Inventory Management all in one.

Inconvénients

The one thing I do not like about this system is the mobile app for my technicians. There are too few search options and the scrolling through work orders can be very tiresome. If there was a possibility to have more than one column, there would not be so much scrolling. It is an annoyance that all of my techs complain about. Most of my 14 techs end up printing out their work orders, throwing away all of the unnecessary pages of rows that do not concern them. We were hoping to get away from printing so much paper with this new system. As few as 3 columns, would allow my techs to view the entire work order in one view with minimal scrolling.

Avantages

The question should be, "What DO you like"... the easy access to reporting, the quick online support has yet to disappoint and getting out cmms mobile. Gone are the days of notebooks and trying to remember what you did.

Inconvénients

The communication between fluke mobile and eMaint has been less than smooth. Enough that I'm concerned with the fluke online connectivity options we're currently looking into.

Avantages

eMaint is very easy to use and provides excellent support. It has a wide range pre-built features that helps maintenance teams to keep track of their work, maintenance schedules, asset management, inventory management and much more.

Inconvénients

It offers many tool integration but I feel that they can improve tool integration feature which allows you to integrate any tool with this software.

Avantages

The work orders print out and tell the technicians exactly what they should be doing that day. Keeps them on a balanced schedule.

Inconvénients

Nothing was set up in the first place on what we needed the system to do for us. There are a lot of flaws, nothing works like it's supposed to, we are constantly having to contact support to fix things.

Avantages

I like the trackability of asset work orders. We are still growing and adding more assets and will eventually add barcoding etc.

Inconvénients

I don't like that when I need help, I can't always get the same representative.

Avantages

Easy to use and the support and training you receive is wonderful. We will be exploring other functions in the Emaint system in the near future

Inconvénients

I have not found anything that I do not like about the system.

Avantages

The continued improvements that are made to make it more useful at multiple facilities.

Inconvénients

app development has not been as good as I expected

Avantages

Layout is easy to navigate for main features. PM's are relatively simple to setup and use.

Inconvénients

Some items are very difficult to find. Correcting problems is also a problem.

Avantages

The ability to have every bit of information you need to make repairs and/or service equipment at your fingertips.

Inconvénients

This isn't a software problem, but getting employees to adapt to a new technology.

Avantages

The most impactful features of eMaint is the ability to create reports to show the data inputted for the different assets. eMaint combines simplicity and complexity into one user friendly style. The additional features made it easy to combine our paper documents into eMaint for excellent record keeping.

Inconvénients

The inability to be granted access as a additional super user to the editing features. It has made it difficult in the way of having to be granted each time to get access to the necessary features of editing of reports and work orders.

Alternatives envisagées 

UpKeep

Pourquoi passer à eMaint CMMS

eMaint was rated highly by current users. The web interface was user friendly and easy to train new employees how to use without them having any prior experience with CMMS programs.

Avantages

eMaint is highly configurable to your Maintenance process workflow.
The relationship with Fluke is a win for implementing Fluke device monitoring, aka, PdM.

Inconvénients

Out of the box, fundamental operation is not there.
There are quirks and features that need to be turned on to operate.
This obstacles must trip you up in your rollout in order to be "fixed".

Need a team dedicated to driving an out-of-the-box solution so that Users can hit the ground running.

Avantages

Quick and easy for daily use of producing work orders and PMs.

Inconvénients

The integration and set up seems a bit more clunky than it has to be. Linking up with Excel to produce relevant and in depth spreadsheets takes way more steps to achieve than it should, in my opinion. There has been a lot of trial and error on my part to amass the info I need into an easily read format.

Avantages

Very customizable to individual needs, most changes can quickly be done in-house.

Inconvénients

Because of the flexibility, not all of our sites are built the same way (forms for example), so sometimes copying a report for other sites does not work seamlessly.

Avantages

I used it because it was used by a large company for stability and software.
The only purpose to use E-maint is to keep multiple buildings and tons of physical asset database

Inconvénients

There seems to be a lot of inconvenience to users. For example the Work order tools, it is too complicated to use on a daily basis. the platform is outdated compared to Limble, Monday, and Upkeep

Alternatives envisagées 

monday.com et UpKeep

Avantages

Out of the box a lot of configuration is required with a lot of superuser flexibility to do it the way you want.
X4 interface is visually pleasing and easy to navigate.

Inconvénients

The current platform is X4 but there is a lot of legacy features from their X3 platform if you want to do more than the most basic of functions. eMaint are already marketing an X5 platform. I only hope they actually finish all of the features.
To the above point, there is a few program features not done, or they took a half assed easy approach. PM forecast an example where you can forecast calendar based PMs only, feilds like average daily use exist out of the box so it should be readily possible to forecast hours based PMs. This request exists within their user forum.
My company has a very particular way to receive goods and process invoices. eMaint has these as hard coded features not configurable.

Avantages

eMaint is web-based so it can be accessed from anywhere.

It is also easy to maintain and add new modules such as Material Requests and Interactive Plans according to our business needs without extra cost.

Inconvénients

We have been using eMaint X4 version for last 3 years and looking forward to upgrading to X5 but it takes longer than I expected for X5 to be fully compatible to all X4 features.

Avantages

Customer Support, Powerful, Options, Flexibility, Software updated on regular basis.

Inconvénients

KPI and Report creation could be a little easier.

Avantages

It is simple to use and understand. it is configurable and the team support you if the default configuration needs to be changed to meet your requirements. Bulk changes using the user interface is a bonus, rather than having to change the database table. It works, it is dependable

Inconvénients

Some of the reports can be tricky to work out, if you have an understanding of databases and relationships/joins it helps. If not, the team will support you in designing a report that meets your requirements

Avantages

Able to work with eMaint team to make custom UI, UDF, and Workflows

Inconvénients

The universal Requester Account does not have the ability to display the Dashboard or Asset Map

Avantages

The ability to customize the software to fit our needs.

Inconvénients

The onboarding process was not helpful. Had to figure most of it out on our own.

Avantages

The system is user friendly, customer service is great to work with when changes are made, updating info, etc., the software can encompass all our needs and expand as we grow to incorporate future needs.

Inconvénients

There were a few glitches with customer service needs as we were switching over from a previous system. These were pointed out and have been corrected.

Avantages

Any data that is captured can be use to your benefit. Charting systems are superb. Charting , Top 5 issue planning , & Inventory. Its all at your fingertips.

Inconvénients

The way your have to import the data in when you are first intergrading into your facility . the way you capture it to import doesn't come out the same, but when your over that learning curve it smooths out.

Avantages

Ease of use
Easy to set up
Good integration capabilities
Reasonable priced

Inconvénients

Features could be better compared to higher priced products, however for the price and ease of use, this is not a major con

Avantages

eMaint keeps a detailed record of our Fleet along with repairs.

Inconvénients

None that I can really think of except when I need to go back to a particular Asset, it seems like I have to go through a few screens first.