Dext

Avantages

Extrait les taxes mais les règles et la fonction Receipt dans QuickBooks Online le font bien sans avoir à payer pour 2 solutions.

Inconvénients

La fonction d’extraction directement des fournisseurs ne fonctionne pas ou se débranche continuellement ce qui crée de la frustration de la part de vos clients. Le service est pitoyable

Alternatives envisagées 

Pourquoi passer à Dext

Avantages

Il importe les factures avec précision et facilement. L'application mobile et facile et permet de prendre des factures de plusieurs pas en photo et de les regrouper en 1 document.

Inconvénients

La connexion avec Sage 50 est beaucoup moins intuitive.

Avantages

D'une apparence hyper pratique Dext facilite le traitement des factures reçues.
Mais 100% des factures doivent pouvoir être traitées et ce n'est pas le cas.

Inconvénients

L'absence de support technique compétent. Aucun des factures internationales ou européennes ne passe correctement dans ce logiciel faute de corrections mineures et ce depuis 6 mois.
La société Dext préfère courir après de nouveau clients en ajouter des "à peu près" que de résoudre les problèmes de ses clients existants.

Avantages

Ce que j'aime tout particulièrement avec Dext, c'est que je peux facilement gérer mes dépenses, sans devoir gérer mes reçus. Tout s'organise facilement et rapidement et ceci me permet de me retrouver avec facilité.

Inconvénients

Pour le moment aucun point faible n'a été identifié.

Avantages

Designed for accountants and their clients, allows for easy collaboration and receipt capture. Does a much better job than QBO receipt capture and does not restrict the source email for forwarded emailed receipts, making it much more usable and efficient.

Inconvénients

The refusal to allow us to use American formatted dates is a constant and significant irritant. It would be so simple to correct this that it is extremely annoying that they won't do it.

Receipt matching to existing QBO transactions is inconsistent and only looks back 3 months so it is not ideal for clean up projects.

Pricing structure isn't very flexible.

Avantages

It makes data entry very easy and efficient through machine learning, and that it syncs with accounting software

Inconvénients

when you add someone in your accounting practice as a team member with basic access (which shows that they cannot publish to software) - turned out they still can. i wish they update that. Also - we weren;t able to utilize the auto-fetch function

Avantages

As I constantly need to send invoices of purchases to my accountant after I buy groceries for my restaurant, I find Dext super practical for its instant feature to send them immediately, it makes me save so much time with a single picture!

Inconvénients

The only thing is that sometimes it might not recognize well the images when I take a picture (the OCR) so you may need to correct the information manually after uploading.

Avantages

Overall easy to use software, with snap receipt feature that is slightly better than other software (including user allocation, categories syntonization etc)

Inconvénients

A bit redundant since many accounting software have snap receipt features

Alternatives envisagées 

Pourquoi choisir Dext 

Logiciel antérieur 

Pourquoi passer à Dext

Avantages

The autopublishing feature, combined with the streamlined supplier rules, has made our dexting process significantly easier and more efficient. The automation reduces manual entry errors and saves us valuable time, allowaing us to focus on more strategic tasks.

Inconvénients

When amounts are extracted and published in Xero, the tax details sometimes VAT- re not captured correctly.

Avantages

Easier for clients to use for scanning in their receipts and invoices rather than into QuickBooks directly as the third degree of separation allows for us to ensure they do not accidentally post anything to the books.

Inconvénients

There are a lot of features we were promised that do not work at all. Including the invoice fetch. It is totally unusable for every single one of our clients, and customer service never seemed to care about the fact we are paying for a service they advertise yet cannot deliver.

Avantages

How intuitive it is - it learns your 'way'

Inconvénients

Setting up process was a little confusing

Avantages

It is so easy to use. I can take pictures of receipts anywhere.

Inconvénients

I have no problems using Dext. The program is great

Avantages

So simple and automatic. Makes submitting expenses painless

Inconvénients

I’m not an admin so can’t test those features. But for regular user it’s great

Avantages

I liked the app and the documentation pages they have in support of new users where they show step by step how to use it

Inconvénients

Sometimes despite the support documentation the use of the app and the process itself is not very straightforward

Avantages

Easy to use, multiple ways to upload company receipts quickly

Inconvénients

It doesn’t always extract information from receipts correctly

Avantages

I used Dext years ago when it was Receipt Bank and thought I’d look into it now for my company. It’s definitely not the same company anymore

Inconvénients

They just want to make a sale and don’t care about the experience at all.

Avantages

Ease of use and accuracy of pictures of receipts

Inconvénients

Accuracy and can use on the go whilst on application

Avantages

I feel so disheartened by Dext & Google Play! They offered me a discount (without refunding my original purchase), yet they didn’t offer to only charge the difference between what I’d already paid and the next subscription level. WHY???

Inconvénients

I mistakenly subscribed to Dext’s “Business Plan” through the Dext app. I couldn’t figure out why it didn’t function like it was supposed to. Once I figured out that it was called “Business” and not “Business Plus” I realized I must have subscribed to something different…I didn’t know they offered anything different from their website.
I contacted Dext right away and told them I want to upgrade (or refund to upgrade on my own). They told me Google Play can refund this. I communicated with Google Play. They said, “We can’t do this, only the app developer can. I asked, “How do I communicate with the app developer?” They gave me the same email address that I previously used to communicate with Dext. I went back and forth many times (over the course of a month) communicating with Google Play and Dext; both telling me the other can help me.
In the end, Dext offered to cancel my current subscription (but I wouldn’t get a refund) and then they’d give me 20% off a new subscription. Dext is EXPENSIVE and now I have to pay double, when I asked to be upgraded (or refunded) right after I bought it. WHO is lying to me? In the end, Dext simply closed the case on me instead of offering me the upgraded subscription for the price difference. UNBELIEVABLE!

Dext told me that I hadn’t heard of this lower level subscription because they got rid of it as it wasn’t popular, but that Google Play kept it.

Avantages

What I liked most about this software was it was able to import receipts

Inconvénients

What I liked least about this software were the customer service and the price.

Avantages

Its easy to use for the most part. as usual with most software support is non existent so if you are not a technical person it might not be for you- like most online products online their FAQ section will not answer any question you have. also they really do not want you to contact support so its difficult
Its a great idea and works with QuickBooks once you can figure out how to set it up. its not intuitive at all

Inconvénients

while difficult to figure out with zero installation support it is a great idea and on its basis and awesome product- its price compared to others, but probably worth it. that being said if you have a problem with it- you are out of luck- you can try and contact support but that's a joke. they of course want an email. ive had a problem with their fetch service, which is another great idea- it will give you an error saying you are using the wrong credentials even though you can sign on the site with no problem using the same credentials. what you will get back will be endless emails with can responses using the very faq pages which are useless. they do not even log your complaint so each time their solution doesn't work you have to re explain again. even if you send the prior email in the body. they are clearly not equipped to support issues with their own software
I will tell you its a nice product and if you are technical and can figure out how to set it up you will be good. but if there is an issue with a feature forget it

Avantages

Dext, although higher price, is our preferred purchase invoice data capture system. Its more powerful, so if the client is of a certain size then it is worth the extra outlay to save time

Inconvénients

As long as you know what it is capable of, its hard to fault

Avantages

The accuracy really is superb! It is amazingly how accurately it gets the information required from what is often messy, crumpled or poor quality receipts

Inconvénients

The main criticism is that I need a totally separate account per business. Would be better to handle multiples from one login. Also seems bonkers to have to pay extra for more users, has no bearing on the required server time or functionality's...eg zero benefits to just sharing a login .so to charge for it seems wrong. Lastly, the GUI could be modernized slightly

Avantages

Receipt Bank promised a lot and delivered extremely poor service. It simply did not do what it said it would do.

Inconvénients

It combines multiple receipts into one entry, entirely in error.
It fails to recognise the currency of the receipt.
It mis-reads the receipts - inputting incorrect numbers and names.
It corrupts easily, locking a lot of entries inside the app but unable to generate a spreadsheet. There is no way to extract the data from the corrupted app, so you have no choice but to enter all the data again or create your own spreadsheet and enter it there.

In all Receipt Bank was a complete waste of money and an enormous waste of my time.
I strongly recommend anyone against buying Receipt Bank. It is easier to create an excel document of your own which you can run on your phone. If you want to you can add in drop-down menus to make data entry quick and easy. That is much easier than trying to mess around with the grossly faulty Receipt Bank app.

Avantages

I like that you don't need to keep your physical receipts, you simply take a photo of the receipt and upload it. Then you can categorize your expense from the software.

Inconvénients

Sometimes it doesn't autopopulate the amount and taxes properly like some other software like Receipt Bank. I also think the interface is not as nice as Receipt Bank.

Avantages

My accountant set this up and intergrates directly with Xero my accountancy software that they help me to use and manage.

Easy way to capture receipts when out and about by taking a photo and using the mobile app to submit it or alternatively for email receipts and invoices I can forward it to a special email address to do the same.

Inconvénients

The invoice fetch feature by automatically logging into certain services, shops etc to get invoices and add them as expenses for you is very hit and miss, especially when some of the sites or services I use 2FA auth codes and it never really works with them.

Asking support for advice they are never really able to help solve this problem for me.