Ratality

Avantages

easy to use, fast and stable, cover all aspects of the passenger ticket sales environment.

Inconvénients

Nothing that I can think off that I did not like.

Avantages

The user friendliness make it easy for almost any one to maneuver through the system ,the numerous quick and easy ways to download reports is exceptional awesome ,the option to customize your system is an great advantage

Inconvénients

we were a test programmer so i cant say there was anything not to like as almost every that the software claimed to deliver was impressionable.

Avantages

The sales channel is impactful to sales agents and managers as they are able to check their sales without a hassle. The integration was easy to implement.

Inconvénients

I feel that the product could be upgraded to a more user friendly system and that can be less difficult to navigate. Some reports on the system are inaccuracies due to duplicates and they cannot be deleted easily. Some employees found the system very difficult to use.

Avantages

It was easy to use the system and saved me a lot of time in doing all the quotes. It saved a lot of manual work and paper. To be able to just print out the required documents instead of writing everything out.
Most of our days are spend on doing quotes and Ratality makes this so much easier. It saves time.

Inconvénients

To search for existing bookings or quotes, if you don't have a reference number. The other issues are not really worth mentioning as some of the process has been halted with Covid. The scheduling and accounting systems.

Avantages

We have access to reporting and managing content online.

Inconvénients

The product features does not lack anything at this point in time.

Avantages

Very easy to use. its one of the money user-friendly platform I have ever used in the pasted 7 years in the intercity industry. It actual provided use with the opportunity to maximize our pricing in the market and ability to forecast future sales and trades in advance.

Inconvénients

Linking sales to our depositor, it wasn't something they where dealing with but integrated the system to our business rules. I am very satisficed with how they try their utmost best to always meet their clients needs.

Avantages

User friendliness. Quick response. Extremely secure. Fully equipped with training manuals. Fully customizable.

Inconvénients

License fee expensive. Requires Windows 7 and up.

Avantages

I mostly use Operation Manager and found user friend and easy to learn

Inconvénients

Driver hours allocation are no relevant and some features are not functional so it is difficult to rely on them.

Avantages

As an integrated business partner we loved how Ratality complimented our suite of products to offer an even more suitable and effective solution by adding their loyalty platform with a built in CRM as well as rate and revenue management. Although integration is only to the hotel & hospitality sector, Ratality also offer a Bus, Coach and Charter solution as well as a Car Rental software solution.

Inconvénients

In terms of loyalty and rewards, Ratality is the leader in it's field providing a complete solution. Their built in CRM and rate and revenue management modules makes this product to next level and make them the leaders in their respective field.

Avantages

An amazing array of products that makes running my business and supporting clients businesses so much more effective. User friendly and easy to navigate. Highly recommend it. The algorithms does the work for you and no more guessing.

Inconvénients

I cannot think of anything at this point in time since i have been using the systems.

Avantages

The most impactful features are the operational dashboard, trip operation scheduler, dynamic pricing, customers having the option to retrieve all their booking details via the booking portal, and the built-in CMS. The product is extremely easy to use and integration with our existing business was very easy.

Inconvénients

There are currently no missing features, nothing is difficult to use and integration was not difficult.

Avantages

User friendly and available on mobile meaning I can work from anywhere at anytime. Intergration was quick

Inconvénients

We do have some missing features that I believe they are working on providing as some need new development

Avantages

This software is easy to us, and the integration was very simple and easy.

Inconvénients

The features are actually easy to understand and easy to use.

Avantages

Very easy to use software, easily integrated with our PMS system at the time.

Great Functionality and the reporting was great and to the point.

Support was awesome and came back with help within 2 - 24 hours.

Always helpful.

Inconvénients

Nothing. The support and everything was great. I cannot fault the product.

Avantages

Rich in features including redemption and discount calculations.

Inconvénients

Initial development was far more resource intensive than most other systems of this sort that I've done integration with.

Avantages

Easy to use
Informative reporting
Rate Optimisation

Inconvénients

There is nothing that I dont like about the product

Avantages

The operations module is invaluable, I am able to have an easy overview of my fleet at all times.

Inconvénients

Nothing I am very happy with software and would not use anything else.

Avantages

Support is fantastic, reporting is easy & implementation was streamlined

Inconvénients

It was really simple & user friendly, really didnt have many issues, even with the mapping & integration to our new website

Avantages

Cloud base
Integration with other programs
User friendly

Inconvénients

Nothing at this stage. We are very happy with everything

Avantages

Easy for all staff to access, no complaints what so ever

Inconvénients

I did not find any issues at all, so i cannot comment here, as we are happy

Avantages

Easy to use and great software with friendly customer service

Inconvénients

I dont really have any cons. Working good