Xola

Great experience and customer service.

Ease of booking.

Find Xola very useful in keeping track of all payments/reservations.

The Xola support team has always been the best! Polite, knowledgeable, and top in their field!

It is enjoyable to use

Xola has provided a one-stop shop for all my needs including booking, revenue and scheduling.

Solid easy to use booking software

Overall we really like Xola and would recommend it!

I own a room escape game and switched to Xola after seeing the list of awesome features.

This software offers a clean front end and back end booking system with many features not easily available in competitor's products. Customer support is excellent and I have had assistance every step of the way.

Very helpful and responsive support team

Booking software for daily use in all aspects of our business.

fairly easy

Xola booking

Xola is most useful app of my business

Xola has helped me out hugely in these two departments: (1) Collecting $$ from multiple guests and (2) Managing all of the dates, details, and reservations of all of those guests.

I have nothing bad to say about Xola...it has completely replaced my wall sized calendar and folders upon folders of excel sheets. Also, they always got back to me right quick when I was setting up my account. Super easy. Keep it up!

Overall, my experience using Xola has been great. It's an easy system to use.

Great staff!

Great booking software

Have enjoyed using Xola and like the overall look and feel. have had other options for booking software and turned it down..

Xola Booking software is great

Without a great online booking platform you loose a huge portion of business! Xola helps create an online business infrastructure! They are great at handling the customer payment and provide quick money transfers as well!

Xola on line booking

Xola has provided us a valuable asset with their booking system. They immediately notify us and upon a booking. the captains once assigned a tour are notified of the tour time and type of tour.The customer is sent a receipt along with directions and faq's. We are also sent an alert hours ahead of the day the tours are scheduled. We find that the support team extremely accommodating and quick to reply. The funds are transferred into our bank account on a daily biases.
There could be some improvements in the software system. It does not automatically update changes. We find find some things somewhat confusing to make changes. However, support always comes through to help us. Most likely my problems with the system is because I am not a millennium baby and not the greatest with software.

Use XOLA for multiple clients

Revolutionizing The Booking Experience

Xola is a fantastic platform for providing booking solutions for our company. My experience thus far has been absolutely wonderful with the entire team from the CEO on down. Even though this is a fairly new company, they are setting a new standard in the front end experience for our customers and essentially making the booking process as simple as can be. As the software continues to be developed, I am certain the the features and dashboard will continue to improve so the functionality on the back end will be even better for the experience providers like us. This will help our company run more efficiently too. We are absolutely thrilled to be working with such an innovative, customer centric, and trailblazing software company! I am certain that anyone who gives this software a try will be beyond pleasantly surprised. I highly recommend them.

XOLA Rocks!

I have used numerous online event registration software platforms and XOLA is by far the best. It is easy to set up and adapt to the multiple kinds of events we offer. Its streamlined registration process makes it easy for customers to choose an event, register and pay. There is also an abandoned cart feature. Both you and your customers are notified via an email when a registration is not complete. I was amazed at the lost sales captured using this feature.
The Smart Waiver integration allows us to see who has completed their form on the event roster. Check in is a snap on a Smart Phone or tablet.
The workflow is automated with reminder, follow-up and survey emails.
There is also Facebook Integration. Most of our customers now register form our Facebook page!
I cant imagine stepping back to other platforms. You wont be disappointed if you choose XOLA!

Excellent customer service

We are able to efficiently book reservations for our park.

This is perfect for being aware of my scheduled hours

Xola's 5-Star Booking & Customer Info Management System

A couple years ago, we realized that we needed an improved booking and customer information management system to improve the efficiency of our guest's booking experience and to save us time managing our sea kayak tour & expedition business. We looked at every system available before settling on Xola. These guys are absolutely top-notch and we are so glad to have found them. The Xola system is very easy to learn and use, and it provides an outstanding, positive experience for our customers. In fact, since adopting the Xola system our business has grown considerably. Pricing for the booking system is quite reasonable, and scaled to the size of our business. We highly recommend any adventure travel business owner who is looking for an improved system to be sure to give Xola a look-over. It will be time very well spent and you'll be glad you did it.

Easy, efficient, exactly what we needed

It saves tons of time during the booking process!

All Great

Xola - a great solution for online reservations and customer management

My company started using Xola for online reservations and customer management a little over a year and a half ago. At the time I was apprehensive to switch to a new system because I wasn't sure how quickly or easily my staff and I would be able to adapt to a new reservation platform. I soon discovered that the system is very intuitive and easy to figure out. When I did run into questions, the team at Xola was fast to respond with answers and solutions. I have been especially impressed with their eagerness to seek out suggestions for improvement and, secondly, implement them to perfection. In our business, there seems to always be customizations and bizarre situations that require a lot of flexibility within a system. In each of these occurrences, the team at Xola has met the challenge. I'm very happy to be using this system and encourage anyone shopping around to look into Xola.

Escape Room using Xola

Office Assistant

I enjoyed using the program because it was easy to navigate and learn to use.

Nifty and smooth but it could be improved to be more user-friendly

It's fairly easy to use. My boss uses it to organize times and payment for our escape room bookings.

Xola is the best decision that I have made for my escape room business.

Decent Program, easy to use...

Onboarding

Simple but lacking

By and large, the system functions effectively but has issues.

I only gave three stars for "Overall" because the system lacks necessary features for my operation and has limitations of use.

Three stars for "Ease of Use" for the same reasons as above. Plus we experience glitches within the system.

Four stars for Customer Service rather than five stars is not a reflection of inadequate service. We all have the "fifth" star to constantly strive for.

I and my staff spoke with Ms Kelsey Gan yesterday and we feel she will address all of the above referenced issues, questions or comments we had for her regarding the system.

I thank you for the opportunity to express our concerns.

Adios,

Doyle

Xola is en extremely user friendly booking system, both on the front and back ends. A great...

Ease of use for my customers and staff. Less confusion on my website interface. Easier to train my staff on how to use the software.

As a beginner in the business of online booking, it's a relief to have such great support....

The software makes doing most everything simple. Just a click or two....change guest count, switch trips, add fee's, refund all (or partial) ticket prices....etc etc...
Every product has it's bumps in the road but there is always someone ready to answer my questions and/or fix my mistakes....via chat, text or email...there is ALWAYS someone there!
I, along with my concierges, crew, and employees, can view, edit, add bookings on ANY smart phone. Very important. I also find the bookkeeping simple with this system. Tracking commissions, payment types, refunds, payments, customers...all with the click of my mouse.
I have spoken with other companies (and drilled them on their programs!) and decided on Xola for ease of use, customer support and all around value....I will not switch. Thank you Xola!

Easy and straightforward

Great customer service. They catered to our needs at all times.

Xola Booking Engine

Being a fishing guide I am certainly not a tech savvy entrepreneur. So when starting a business I figured I needed all the help I could get with web bookings and content. Not only did Xola provide my website with an awesome booking engine but also helped me in a personal way through any problems I encountered.

Great booking software with excellent customer support. Would recommend hands down over others!

Simple booking integration.

XOLA for the win

Didn't have any way for customers to book online previously. Has increased sales dramatically.

Xola is fantastic to work with!

Xola has proven to be a useful tool for all employees and customers.

Very good booking software

Xola is very user-friendly

Xola is the best of the best!

The entire team at XOLA were professional, kind and understanding! None of my questions were trivial to them. They allowed us to take our time in implementing the system and were there for us EVERY step of the way! I cannot imagine using any other system! We looked around and are convinced that we chose the exact system WE needed. It is so simple and clear to use, unlike many we researched. You cannot go wrong with XOLA - I promise anyone would be more than satisfied.
I do believe that the XOLA team members care about your progress and they want you to succeed in your business. We are totally overwhelmed with Xola and so very glad we implemented their system!!

Easy to use

Excellent - efficient system and great support

This is easy and makes tour bookings so easy!

Xola review

Great Product

Overall this software has made scheduling our escape room really simple.

Review by Nostalgia Ballooning

Obviously I find Xola a great fit for my business by the rating I gave it. I have answers to my questions within minutes of my emails which is impressive. Since I started with them, I have seen them only grow and continue to offer features that are increasingly robust. I would like to see them dumb it down a little for us non-coding guys and offer more options for book now and gift it buttons. On the plus side all you have to do is ask and they will provide one.

I see my business growing with them.

Xola has improved all aspects of our online booking experience for everyone.

We've been looking for a complete software tool to improve all areas of our Reservation Management System. We also were looking for something at a fair price for a medium to large volume company. We found both with Xola and we were stoked that they had all the tools we were looking for plus others we've come to rely on. We appreciate their immediate feedback and customer service response and that they listen to suggestions and are ever expanding and improving Xola.

Makes my job as a driver so much easier.

Notifications tend to come and be very generic. The times also tend to smash together when on the same group.

One Stop Shop

Xola has been a breakthrough for us as we have several users both in and out of our company making reservations. It has allowed us to consolidate our schedule and control inventory in a very simple and easy way. Training time has been drastically cut down due to the easy to use interface, and their support is quick and efficient when we have had a few questions. We are huge fans!