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Tous les avis sur Xola Appliquer les filtres
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Provenance de l'avis
The BEST in the biz
I cannot say enough positive things about the Xola product and their team. I work with many companies on a daily basis and these people are by far the best. The Xola product is extremely easy to use, learn and teach your staff to use. The Xola team has created many features specific to our business and has helped us grow in an extreme rate in the last year since using their system. I stand behind Xola 100% and look forward to even more exciting adventures with them in the future!
Réponse de Xola
Wow - thanks so much Angie! Really proud to be working with you!
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Provenance de l'avis
Xola is the best I've come across for bookings!
Xola is a a great system. I'm very pleased so far and they seem to continually try to improve and roll out new features.
Custom support and setup had been awesome, I'm above and beyond satisfied
The Support staff have been fantastic with customizing my website, helping with support, and listening to feedback. Brennan and Brandon in sales were also great, and still keep in touch after the sale.
Keep it up Xola!
Réponse de Xola
Hey Michael, thanks for your review, and as always, keep the feedback coming! We always appreciate it.
- Bri
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Provenance de l'avis
Xola ranks high in a crowded field
Continuous updates and improvements to their software, a hands on, easily accessible support team and competitive pricing makes Xola stand out. And of course, most importantly, ease of use for my office staff and for guests booking on the forward facing side. If you're an adventure company who's office staff is maxed out handling booking requests, or are looking to jump ahead of the competition with simple, yet powerful online booking, then give Xola a shot and you'll be impressed.
Réponse de Xola
We agree! Thank you for the review!
- Secteur d'activité : Services et installations de loisirs
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
We received excellent help in getting our listing uploaded on ready to roll. The customer rep...
The tour bookings we have been receiving have been through Xola
Avantages
It stays on our website and does not go to an outside website. This is a quality that the owner really likes.
Réponse de Xola
Thank you so much Lori! It's a pleasure working with you.
- Becky
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
My experience with Xola has been overall very positive. They provide an excellent platform.
It makes booking slots at our business quick and simple.
Avantages
I enjoy the features and functionality of Xola. It is very easy to change bookings, add information, etc. They provide all necessary features.
Inconvénients
I believe there is room for improvement in Xola's ease of use. Sometimes different functions are hard to find.
Réponse de Xola
We appreciate your feedback! It is customers like you that help us grow Xola!
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Easy to use and versatile
Avantages
Easy to use, aesthetically pleasing, search options to find customers or other important details.
Inconvénients
When you hit refresh you are automatically signed out.
Réponse de Xola
Thank you so much Adeline! We appreciate your support!
-Alex
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Provenance de l'avis
Xola Review
The experience was not terrible from a software standpoint but communication was not readily available at the time and the cost and commitment were much more than what I currently use
Réponse de Xola
Hi Rigo, thanks so much for your feedback - since you gave us a trial during our beta period in 2014 we¿ve increased our team size to nearly 100 employees and now offer a dedicated launch manager for every new client, as well as 24/7 x 365 support. We would love to reconnect so you can see how much our service has changed!
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Provenance de l'avis
Unbelievable customer service and operation
Such a great feature "Chat now" everything has been so great and easy to use, yet looks so professional. I have even had customers comment on "such a slick system" It has helped my business of the ground with no added employee costs and minimal overhead.
Réponse de Xola
Thanks for the great feedback Kristian! We are so happy to hear that your experience with Xola has exceeded your expectations and that your customers are taking note of your website as well. Looking forward to continuing to work together! --Alice
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Provenance de l'avis
Great Service, Easy to use.
These guys are great. They saved us money, increased bookings and ease of use, and they have great service. The booking system also looks great, makes our website feel modern and easy to book trips.
Réponse de Xola
Hi Arne,
Thanks so much for the kind words. So happy to hear we're saving money, increasing bookings, and making your life easier. It sounds simple, but that is pretty much exactly what we do over here!
Looking forward to continuing to power your growth over the years.
Delamon Rego
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Provenance de l'avis
Perfect Customer Booking Solution for our Business
We switched to Xola for our bookings provider and things have been great. Although they were still relatively new when we made the switch, the customer service has been great. Any issues or questions are addressed very quickly, and the functionality of the software has freed up valuable time to focus on expanding our business rather than dealing with customer booking issues. I would recommend Xola to any company that has a need to book customers for business.
Réponse de Xola
Thank you for the review!
- Secteur d'activité : Divertissement
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Only positive things to say about Xola.
Avantages
Getting up and running only took a few days. I am not tech incline so almost anyone can use this easily.
Réponse de Xola
Hi Ryan,
Thank you for the review. Happy to see you are enjoying Xola!
- Kris Lawson
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Provenance de l'avis
Great software, great price
Xola is a sleek ticketing interface that works perfectly for my tour company. Here are the top reasons I like Xola: my support rep is responsive and helpful, I always get paid out on time, I can manage my guides easily, and the customer-facing interface is sleek looking.
Xola continues to update their offerings, including their app, which will continue to have more functionality in the future.
Réponse de Xola
Thank you for the review! We truly appreciate your business!
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Quick, applicable, and effective
Avantages
I can check trips quickly. I like the email reminders for trips. I like how I can access the program from my email on my mobile device.
Inconvénients
It will not let me make changes to book trips the same days with the same people. Needs work on rearranging trips when necessary.
Réponse de Xola
Hi Nicholas,
So glad to see that you are enjoying using Xola. It looks like your running into some limitations likely due to inventory settings. If this is happening often and you still need help please feel free to chat in with our support from the web app, [email protected] or 415-404-9652.
- Kris Lawson
- Secteur d'activité : Divertissement
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
makes everything so much easier for booking
organization of my products
Avantages
easy to use and the people are very helpful. It didn't cost a lot of money. I use it to book all of our appointment and the analytics is helpful
Inconvénients
The problem that I found was that sometimes the people on the other end of the customer service would just give me something to read and would not actually walk me though it.
Réponse de Xola
Hi Carlos,
Happy to see you found Xola easy to use and our people to be helpful. I will certainly pass along the feedback to ensure we are diving in deeper when supporting our clients. Cheers!
-Kris Lawson
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Provenance de l'avis
I had a problem...and Xola went to bat for me.
My goal was a 3rd party integration, and there was a technical issue at the API level. Xola could've blown me off (since it's a 3rd party issue), but instead both their top programmer and CEO got involved, diagnosed the issue, and solved it. Can't beat that. You can feel good having that level of support behind your purchase.
Réponse de Xola
Thank you for the review! Here at Xola we always want to exceed your expectations and we are glad we could do that for you!
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Provenance de l'avis
AMAZING!!
We have nothing but positive things to say about Xola and their team! They made the transition from our previous online booking system to theirs easy and fast. Their customer service is over the top and they are always there when we have questions. We saw a significant increase in online bookings and revenue. Most of all our clients have been happy! Thanks Xola!
Réponse de Xola
Thank you for the review! We are glad to see how happy you are with Xola!
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Provenance de l'avis
Just switched to Xola -- loving it!!
Solitude River Trips, my rafting and fishing business, just started using Xola. It makes my system 100% more efficient. Xola= user friendly + helpful + reasonably priced. And it looks good on the site, check it out--> solitude.rivertrips.com !!! Can't imagine going back to pre-xola days with my caveman style excel sheets. Keep innovating, xola!
Réponse de Xola
Thank you Willi! We will continue to improve and grow so that you can grow your business!
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Provenance de l'avis
Wow, Wow, Wow & Wow!
If you like great "old fashioned customer service, " you'll LOVE Xola.
The staff training was terrific!
The on-going customer service and slight software mods have made Sonoma Canopy Tours' switch to Xola one of the best decisions we've made.
The software is intuitive, resulting in fewer customer calls - which saves everyone time.
Réponse de Xola
We are glad to see we are saving you time! Thank you for the review!
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Seems ok so far
Its been fine. We have hardly used it
Avantages
Easy to use and was easy to set up. The customer service was nice and thorough
Inconvénients
I haven't had any bookings yet so i dont have any cons yet
Réponse de Xola
Hi Chris,
Glad you are liking Xola so far and had a seamless launch process. We look forward to continuing to work with you!
Cheers,
Sophie
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Provenance de l'avis
Changing how we do business....
I spent 2 years searching for software powerful & flexible enough to handle our reservations. The team spent a tremendous amount of time setting up our account and training our team. I would recommend this software to anyone looking to spend less time taking booking and more time focusing on their business.
Réponse de Xola
Thank you for the review! We are happy to see we have changed how you do business for the better!
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Provenance de l'avis
Great Booking System
Tours can be booked and paid in advance while I`m not available. Very user friendly so people don`t get lost or confused. Very light so doesnt take ages to download.
Avantages
Great booking system, very easy to use and the implementation was done in less than a week. The Customer Service is quick to respond and very friendly
Inconvénients
The Commission is a bit high (6%) in the basic package. Some competitors offer more competitive rates.
Réponse de Xola
Hi Guillaume,
Thank you so much for the review! Happy to see that the implementation was quick for you!
- Kris
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Customer service is on point. Mikey Rollins is the best asset to this company. He has gone...
Avantages
Fast and easy and to the point as far as payment. The adjustable fees are great as long as you do enough business to pay for it. The retarget email is awesome. Already claimed 2 customers with it.
Inconvénients
The coupons were pretty confusing. Could be much more user friendly. The glitches are really a bad deal. I could be losing a lot of customers.
Réponse de Xola
Hi Jacob,
Happy to see you are finding Xola fast and easy to use. Please continue to give us feedback so we can work to make the best software!
-Kris
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Provenance de l'avis
We use Xola for our Quadracycle Pub Crawl Business, for which we operate 9 vehicles with 15...
Pros
- Great customer service, tech support, and training
- Very streamlined user interface on both the backend and customer facing portal
- Regularly update software to be a more effective tool for our industry after requests for improvements.
Cons
- A little pricier than alternatives, but in our experience, well worth the extra money.
Réponse de Xola
Thank you for the review! Glad you are enjoying Xola!
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Provenance de l'avis
Great Booking engine
We've used Xola for 2 years now and it's been a great tool for us. Definitely makes it easier for one or two people to handle the bookings now. Our phones still go crazy some months but this has definitely helped decrease the phone volume with some clients booking online. From the vendor side it's very intuitive and easy to use.
Réponse de Xola
Thank you for the review! Glad to see you are loving Xola!
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Provenance de l'avis
Xola booking and Marketing System
Xola's booking system is very clean and simple. I love the fact I can create a new listing within 5 minutes and have it posted on my website! The managing of my booking fees is simple and tracked for my review in real time and the ability to add taxes and check out fees is a plus too. I haven't dove deep into the marketing section yet.
Réponse de Xola
Thank you for the review! Glad to see you love Xola!
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Provenance de l'avis
Absolutely love Xola!!!
So happy to be using xola tour booking software! It is so easy to work with and has helped tremendously with organizing our business. The xola team is great at getting back to us promptly whenever we have any questions or concerns. Plus love that we now have a quick, user friendly online booking component to our website!!! Mahalo Xola!!!
Réponse de Xola
We are glad to see you are loving Xola!
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Provenance de l'avis
Improving my business with XOLA
It is always a little difficult swapping from one software to something new exciting. There have been a few minor hurdles to cross but the team from XOLA really care about their members/customers and I am never left feeling alone. Thanks guys/gals from team XOLA, I am looking forward to growing together.
Réponse de Xola
Thank you for the review! We look froward to growing with you as well!
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Provenance de l'avis
Superior online calendar
It is been straightforward learning to navigate through the calendar. I've noticed a number of improvements since first using Xola, they seem to consistently make updates, bettering the software. Customer service has been friendly, informative and very helpful:)
Réponse de Xola
Thanks for the review! Xola is committed to making improvements to the software! We are glad you are seeing this!
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Books online
Avantages
It helps me be a better reader and if I would pick a site this it the site you been looking for if you do anything you need this.
Inconvénients
the pay is a bit more than I would probably pay but it great
Réponse de Xola
Thank you for the review! We are happy to hear you are enjoying Xola!
- Secteur d'activité : Sports
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Provenance de l'avis
Coastal Airwheel I'm looking for user-friendly, minimal effort and and a great return.
I'm able to block out the dates that we are on vacation, closed and holidays we choose not to be open. Also I get an email every time a reservation is made. That's how standing.
Avantages
As a new business budget is always a concern. They set me up with a product the fitted my needs exactly.
Inconvénients
The training to get started even though it wasn't hard and figuring out what we needed the system to do for us.
Réponse de Xola
Thanks for the review! We are glad that Xola is meeting your needs and has set you up with what you needed!
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Provenance de l'avis
Superior on all levels to our previous software ( Fly book)
Pros
They respect the way we do business and help adjust the software.
Helpful and not condesending.
Less steps to a booking.
Kelsey always responds promptly to our questions.
Cons
Need to be able to add cc# later on.
Réponse de Xola
We are glad to see you are enjoying Xola and we hope that you are enjoying being able to add the credit card after a booking is made now.
- Logiciel utilisé Autre pendant 1 à 5 mois
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Provenance de l'avis
Used Xola mostly on a phone or tablet, overall helped our business move with efficiency.
Avantages
The scheduling clearly shows how much was paid or owed so that we didnt miss a payment. It was also easy to show customers their payments. Having a choice between listing a credit card and inputing a cash amount also helped.
Inconvénients
The interface on my iphone was difficult to work with. The tablet less so. Navigating was a little difficult as well
Réponse de Xola
Hi Will,
Thank you so much for the feedback. We are always working on improving our mobile app. Happy to see you are overall enjoying Xola.
-Kris
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Provenance de l'avis
Xola Booking and Marketing System
Pros: user friendly, easy to manage and navigate, simple/to the point, convenient functions, friendly and helpful staff
Cons: quite a few glitches, not able to perform certain functions that would make managing the bookings easier
Overall impression: great program thus far, will continue to use
Réponse de Xola
Thank you for the review!
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Provenance de l'avis
Best booking platform available
So easy to use, I've been with several other booking platforms and by far xola has been the best for my surf school. Can't imagine doing business with out them. They have saved me so much time, money, and energy.
Réponse de Xola
Thanks for the awesome review Jack! It is an absolute pleasure to serve as your booking software :) Ride On!
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Good booking tool
Avantages
It is easy to manage bookings on the dashboard and have them all in one place. I can manage bookings for all my services together.
Inconvénients
App functionality is limited. I like to use the app on the go but frequently have to go to the site on my computer.
Réponse de Xola
Hi Rani-
Glad to hear you are find easy to use for booking management. I'm sorry to hear the app doesn't do everything you want and I'll bu sure to pass this feedback on to our team.
Thanks,
Sophie
- Secteur d'activité : Musées et institutions
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
I've found it very easy to navigate, and use to sell Skywild tickets.
It has made my job booking Skywild reservations very simple.
Avantages
I like how easy the whole booking process is. I also like how easy it is to process payment, especially with credit cards.
Inconvénients
There really isn't anything I don't like about it. I would say the only thing I've had any difficulty in is handling payments where the customer wants to pay a portion on the card, and a portion in cash.
Réponse de Xola
Thank you so much Jessica!
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Provenance de l'avis
Xola is easy to use and their Customer Service is fantastic.
Its also easy for my customers to use. The folks at Xola are very knowledgeable and quick to answer any questions that arise.
Réponse de Xola
Jonathan. Thanks so much for taking the time to share your thoughts and experiences with Xola so far. We're ecstatic that you picked our software run your business on! - Chris
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Provenance de l'avis
Longtime Customer, 5-Star Review
We've been working with XOLA for several years. They've always been quick to assist us when needed & the reservation system works great for our adventure-based business.
Réponse de Xola
Thank you so much Anna. It's been a pleasure partnering with you and your team all these years! We appreciate you very much.
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Provenance de l'avis
Robust system!
A well thought-out customizable solution for Adventure reservations management. Ideal for medium sized tech friendly guide services and outdoor programs. The set up and support have been outstanding.
Réponse de Xola
Hey Matt, thanks so much for your review! We love working with you and your team :D -Bri
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Provenance de l'avis
Excellent software for tour operators
We just implemented Xola into our site www.hermosatours.net. It's a terrific system: easy for anyone build the product catalog, simple to integrate into our website and a powerful backend dashboard. High recommend!
Réponse de Xola
Thanks for the review! We are glad to see you are loving Xola!
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Provenance de l'avis
Best Online Booking System!
We have used Xola for 3 years now. The customer service team is outstanding. Every suggestion or request for a function/feature is noted and either remedied immediately or very soon after. We are very happy with Xola!
Réponse de Xola
Thanks Summer! You gals are a blast to work with. Ride on!
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
We really like working with the support people at Xola. They are very helpful
Sales!
Avantages
The ease of use for our clients as well as for our staff is great. We worked with Zozi previously and had a huge concern - especially when they changed ownership and didn't inform their own people in advance. Xola is a pleasure to work with. Changes are easy to make.
Réponse de Xola
Hi Glenn,
Thank you for the kind words! Happy to see you are enjoying the switch.
- Kris Lawson
- Secteur d'activité : Divertissement
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Excellent customer service. She is very attentive to my questions and she gave a great webinar
I saved myself a lot of time because the functionality is fairly easy to navigate.
Avantages
The software is easy to navigate and also offers many paths for customers to follow to get to exactly what they want.
Inconvénients
I think it might be nice to have more visual step by step illustrations because I'm visually oriented.
Réponse de Xola
Thank you Bob! We are excited to have you as part of the Xola team.
-Alex
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Provenance de l'avis
Simply outstanding!
The ease of use and intuitive layout allow me to make reservations quickly or modify listings as needed. The reporting features are incredibly helpful for tracking sales and online bookings.
Réponse de Xola
We are glad to see you think we are outstanding!
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Provenance de l'avis
Denver Patio Ride, Via Xola Software
This Software is great for any tour company. The software is customizable to fit your company. Since switching to this product I have saved hours per day in scheduling tours. Very Happy!
Réponse de Xola
Thank you for the review!
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Provenance de l'avis
Great booking system
We have been with Xola for a year now and love it!! Lauren is always on top of every question and or request we have! Would highly recommend this system!
Réponse de Xola
Thank you for your review! We are glad you are loving Xola!
- Secteur d'activité : Divertissement
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Provenance de l'avis
Xola is awesome!
It's been great!
Avantages
I really enjoy the ease of using Xola. They have always been quick to respond to any question if I have had an issue. Tech support is great and helpful. Setting up is easy and the training videos are great!!!
Inconvénients
I can't think of anything at this time. There have been a few time's that I have had issues with clicking the wrong thing accidentally.
Réponse de Xola
Hi Jessica,
Thank you so much for the kind feedback on our product and support. We're so glad you are enjoying the ease of use.
Cheers,
Sophie
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Provenance de l'avis
Saweeeeet!
From Xolas staff to their product they have been great to work with. Their newer features have helped improve our business.
Réponse de Xola
Thanks so much Jack! It's been a blast working with you guys!
-Paul
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Provenance de l'avis
Xola booking system is fantastic
No cons. This booking system will save you time and make you money. I hope none of my competitors find out about it. The cutovers love it also.
Réponse de Xola
Thank you for the review!
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Provenance de l'avis
Great company!!!
XOLA's easy to set up, quick, and I think it's just going to get better!!
Hopefully the app comes out soon!!
Réponse de Xola
Thank you for the review!