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- Secteur d'activité : Assurance
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
THE PROTECTION YOU NEVER KNEW YOU NEEDED
Avantages
I have always been confident with my email management skills and I was comfortable with how everything was. Traffic and spam messages increased as my incoming emails increased. I installed SpamTitan and noticed that unnecessary emails were nowhere to be found. It worked silently in the background. It helped me a lot especially in managing my emails and determining junk mails. It transferred non-important emails to a folder which I can browse on if I have more time.
Inconvénients
The system often crashes when being refreshed, also it seems like “treatment” or putting of emails in “quarantine” needs more updates. I had an important email that was thought to be a spam, good thing I looked.
- Secteur d'activité : Impression
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
FIrst Line of Defense
Extremely positive experience overall. We are not a big company or a big customer. But every need has been met quickly and professionally.
Avantages
This solution is largely transparent to our operation. We were able to "bolt on" to our existing infrastructure without significant modification. From that point it's all fine-tuning and education for users.
Inconvénients
Our greatest challenge/disappointment has been with some edge cases - spam that scores low and/or legit business partners that score high. The mechanism for defining block/allow using header attributes has given some difficulty. And for some reason the end-user option of selecting a message in the daily report and clicking "Allow" or "Block" is not always successful. Needs some refinement, imho.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
SpamTitan Cloud Service
Very good, we came here after trying two other services for a couple years each. SpamTitan is very useful to us and we re-evaluate providers every so often and continue to stick with them.
Avantages
It's hosted offsite, but gives me the ability to modify and tweak anything I want. Customer Service is easy to reach and always helpful. Does a good job with filtering, we rarely have to white list and don't get much spam at all. The best part is that I can forget about it.
Inconvénients
Not a huge con, but I wish there was more notifications around maintenance, slow-downs, outages etc. We've been with this service for years and wouldn't still have it if it caused disruptions, but there were a few hiccups I needed to call it to find out about. That may well be something that is available too, I just am not aware, nor is it a big enough issue for me to waste time looking into.
- Secteur d'activité : Banque
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Protect and secure email with SpamTitan
Very positive experience with SpamTitan for almost 2 year. Most of the spam emails is definitely has been filtered out and has securing my email account. I hope they can continue updating a new feature and spam filter keyword so it can secure my inbox better.
Avantages
Protecting and securing my email account from spam and spoof email has very effective using SpamTitan. It has really avoiding my inbox bombarded from uninvited email. The quarantine report and the whitelist let me to unblock the incoming email if its were falsely unblock. It has serve me well and keep a peace mind from all the spam email.
Inconvénients
One of the least thing that i like is the notification is not consistent at all. Sometimes it will notify me for a list of email that are block, and sometimes the notification won't even shown. The customer support is slow in replying ticket, and has been ignored for weeks without any response. Other than that, everything else is great.
- Secteur d'activité : Construction
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Excellent Cloud based Spam filter for Office 365 Email
It has been pleasant doing business with SpamTitan. There sales team was low pressure, when I inquired with them they got back to me right away, they provided a live demo of the product, and they offered a free commitment free trial period so that we were able to directly compare it to our old spam filter solution before making a purchase.
Avantages
Price is extremely reasonable for the service they provide. The competition has slightly more features but they offer them at 3 - 5 times the cost per user, which is in no way justifiable for the benefit (if any). Very easy to setup and offers great flexibility in how emails are filtered for different users.
Inconvénients
One feature that is currently missing that our previous spam filter solution had was the ability to whitelist and blacklist email address and domains directly from the mail history report.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Outdated and severely lacking in features
I was in love with spamtitan when we first got it, but the lack of development into the platform is sad. Come February, when our license is up, we are not renewing. We already purchased Barracuda's cloud ESS and Archiving which has AI/Deep Learning spam detection, Email continuity with ability for users to send/receive, a vastly more modern UI, etc. etc. etc. And arching, all together about $1/user. I asked for quotes from spamtitan. I didn't receive 1.
Avantages
It's cheap, except the thousands of dollars you spend upfront, price per user is relatively low. It works decently, but as spam becomes more sophisticated it is less and less efficient every month.
Inconvénients
Stupendously lacking in features. The UI is old and outdated. Software development releases almost NEVER come out. We might have had 1 last year. Your supposed to have regular security updates every three months. We are lucky if we get one a year. To get the lastest base of FreeBSD, I have to rebuild the appliance from scratch! I run pfSense and FreeNAS, both on FreeBSD. When they update, the upgrade the entire OS. You need developers.
- Secteur d'activité : Agriculture
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
SpamTitan a robust scalable and affordable solution to email filtering
There have been fewer false positives and exceptions are much easier to manage within the platform. The business has been able to keep out unwanted emails and handle false positives much quicker than with the competitor's products.
Avantages
They take a multi-tier approach to filtering email that keeps unwanted emails out.
Inconvénients
They provide many ways for users to manage their quarantine, allow lists, and blocklists but it could benefit from a more robust outlook plugin that makes it even simpler.
- Secteur d'activité : Vente en gros
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
It's been an effective and seamless solution for us for over a year
Avantages
No complaints from the end users means few false positives and nothing malicious has gotten through. Easy to install and the quarantine reports are clear.
Inconvénients
The admin interface is a little aged looking but it doesn't affect functionality, and the end users don't see it. The real-time logging interface is not as good on the cloud edition as the virtual device I have used in the past.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Say goodbye to spam and welcome your cybersecurity
I eliminated all the spam that I received daily, now my inbox only receives what is really important. Highly recommended.
After having suffered a cyber attack by some hackers, we were forced to use all kinds of anti-malware, anti-virus and anti-spam software. And truly Spam Titan is one of those that has given us better results.
Avantages
imagine a filter that protects you from everything bad, an intelligent filter, which gives way to the good and blocks everything that is suspicious... Well, that filter exists and it's called Spam Titan
since I started using this program I could stop worrying about the annoying spam emails and the cyber risks that are usually associated with it.
now I use Spam Titan in all the email accounts that I have associated..
Inconvénients
nothing bad to limit, excellent program at a very competitive price.
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Great Cloud Spam service with a lot of options to tweak if needed.
Helps me manage my spam to filter out the real from the fake. Also protects my company from virus' or phishing attempts through mail.
Avantages
You have full control and visibility of all the emails that go in and out of your mail server. Settings can be changed from the online interface and you can even give user limited access if they need it. Users in most cases don't need access as everything can be managed from an end user perspective from within their inbox. The service is fast and support is really quick to get back to you when you have a question or problem.
Inconvénients
It can be hard at times to tweak settings for each user as they each like things slightly different. Once you have had the system going for a little while it starts to learn what is good and what is bad.
Alias email addresses are treated as individual email accounts which can be frustrating to end users who treat the alias account all as one account.
- Secteur d'activité : Télécommunications
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Emails are by the minute .. daily report doesnt cut it
It was alright but having good emails blocked and others not blocked was a fine grey line of a product that works or doesnt. Currently we rather have office do it for us as it will send an email same time of something that is blocked and can be release.
Avantages
The software was great in terms of user interface and usage.
Inconvénients
The daily report of spam or something with held was to long of a delay. What killed this software for me is when our founder had a false positive email he waiting for (plane ticket) and he didnt get it till next day causing him to buy another ticket at the terminal. Our sales reps would get their reports of potential clients that had their emails blocked by the system the next day which was also very bad for us.
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
SpamTitan is one of the best antivirus/antispam filters on the market
The primary benefits I receive with this software is the praise by end users on how effective the spam filtering is on their accounts. Also, my clients really like the ability review what has been filtered in the very rare occasion of a false positive.
Avantages
The price is really hard to beat when compared with alternative solutions. Addtionally, when deployed on client networks whether via on prem appliance or cloud, my clients receive virtually zero spam emails.
Inconvénients
Configuration can be a bit daunting, but with the excellent support issues are easily resolved. Other than that, I really can't think of any other cons with this product!
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Well designed product at an affordable price.
Customer support before and after have been exceptional
Avantages
Spam filtering and reporting work as they should. Customer support is great.
Inconvénients
Encryption and Archiving could be easier to deploy and manage.
- Secteur d'activité : Défense et aérospatiale
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Get Rid of Spam While Using SpamTitan
Avantages
My email seems to be receiving a lot of spam lately and the previous anti-spam software we used didn’t seem to capture the junk I get daily. This means I have to sort them out myself. Thank God for SpamTitan which came to the rescue right on time. It truly eliminates all kinds of spam and junk mail that clogs your email. I can go through my emails more smoothly now.
Inconvénients
SpamTitan is so efficient that it sometimes overdoes it. When my clients tell me they’ve emailed me and I haven’t received it, I know I should check my junk folder. That’s the only concern I have.
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Wonderful
It helps having my email free and clean of spam messages. Also, it works as some kind of archives system.
Avantages
I have been using Spam Titan for over a couple of years now and I have to say that I have never had any problem with it, actually, it has helped me a lot and IÕm very happy with the result. With time, my email has been used to subscribe a lot of newsletters and other stuff that I want to erase, and this program has been incredibly useful to make that possible.I had no problems to set it up since it is so easy to use and I started noticing its benefits soon after.
Inconvénients
I have anything bad to say, just a suggestion. I would appreciate spam reports, or lists of the sending institutions, or that kind of things. Just a minor aspect.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Protect inbox from spam attack with SpamTitan
Avantages
Combating spam and malicious email is the best to be done with SpamTitan. I can add my own whitelist and blacklist for any keyword that i deem likely to be a spam email or advertising email that i don't want to receive anymore. I will generate the report every week to monitor how many spam email has been blocked.
Inconvénients
It will takes some time for a novice user especially a non-technical user to deploying this software and integrating it with their current email provider. It is not a bad thing, but need a more effort on the user side to study more how this software operating and the structure the system.
- Secteur d'activité : Automobile
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
SpamTitan has drastically reduced the spam getting to our inboxes; making spam admin easy.
Avantages
Fairly easy to administer and is fairly hands off once you get it configured. This gives you the ability to tinker with it as much as you want, or get it set and forget about it for a month. I found this software to be a much better option for my company since I am the lone IT person for 500+ systems as I don't spend as much time managing the spamfilter as I previously did.
Inconvénients
Some items aren't where you would expect them to be, but once you learn where it is, it's not a big deal. Other than a fairly high up front cost, the software has been fine.
- Secteur d'activité : Réseaux informatiques
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Great anti-spam solution
Great
Avantages
Lots of features, really easy to install, support is fast to answer
Inconvénients
Some features are not easy to deploy / use, documentation helps, but could be more complete, at least support is friendly and fast to respond
- Secteur d'activité : Informatique et sécurité réseau
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
SpamTitan Experience
I look forward that the appliance solution can be more stable and features improved. Overall, it is a very good solution and definitely value for money. But the solution inconsistent stability and lack of the above features creates disadvantage for the solution.
The support still needs to improve. The experience with the support is not good as the follow up from the support team is rather poor. Would be good to have a performance survey for the support after each incident. So far, there is no follow up and the incident left open.
Avantages
Simple and fast to setup
Value for money
Inconvénients
Somehow the gateway appliance is still not very stable. Experienced:
- History listing suddenly disappears
- Sometimes the application refreshes and hangs
- when click on the details of the quarantined mailbox, the details appeared only after some time
Improvements:
- Our customers are asking if the subject, delivery status can be permanently displayed. Currently if logoff, it must be checked again to display
- No export function for the global whitelist
- RBL listing - when disabled, all the RBL list is removed and has to be added in again upon enable
- Global whitelist should allow multiple addition before saving. Currently only can add one by one
- Secteur d'activité : Réseaux informatiques
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
SpamTitan Review
Overall we have been very please with our spamtitan experience. We could use some deeper training for our admins. Most of what we have learned has been by trial and error or on a support call. With that said though, the support has been very good the few times we have needed it.
Avantages
The software works really well, it is rare that we have spam or viruses slip through, and when they do the software is flexible enough to be configured block in the future. The price point is also really good for the functionality and how well it works.
Inconvénients
The user interface could be easier to use and better laid out.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
A product that does a great job
Our previous product was not stable and didn't filter out spam as well as we wanted. This tool exceeds out expectations!
Avantages
I really like the customization that is available for this product. We have total control over the spam filter environment for all our customers. The environment is stable which is very important to us and our customers. The support staff was great when we were getting our environment configured. They were quick to reply to emails and reach out to assist us as needed. The spam filtering is top-notch and much better than other products we have used.
Inconvénients
It can take some time to learn the environment and get it configured to your needs. That is expected when you have an environment like this that allows you to have total control.
Réponse de TitanHQ
Jeff thanks for the great feedback and I'll pass your support score on to the support team, very important to them. Delighted to hear that our spam filtering is doing the job for you guys.
Thanks for taking the time to give us such positive feedback
Dryden Geary,
TitanHQ
- Secteur d'activité : Services juridiques
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
SpamTitan
We get volumes of spam and SpamTitan helps us to make that manageable, and a safer situation.
Avantages
It works well. It is a vast improvement on spam filtering over Websense/Surf Control. We are getting less spam. The tech support is good, the folks there are responsive and good about dealing with individual issues and questions. There are a ton of features, different spam fighting techniques and ways to customize based on your needs.
Inconvénients
Not much to criticize. You can't export your white list, but I guess that's to discourage you from leaving.
- Secteur d'activité : Informatique et sécurité réseau
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Spamtitan essential software
very good, easy to use, wouldn't use anything else
Avantages
the confidence in viruses and spam not affecting our clients
Inconvénients
nothing its fine, the product performs as expected
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Titan technologies has always met or exceeded our expectations.
Easy to administer spam filtering
Avantages
My favorite part of of spam titan was the support we received. Any time I needed support they were there and ready to help. With spamtitan I never dreaded contacting support because I knew it was going to be a pleasant experience.
Inconvénients
I don't have any dislikes. We all wish things were less expensive but I think this product is already an excellent value. If they lowered the price I feel that service might suffer and I don't feel the savings would be worth a loss in service.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Great Pservice with a great product!
We have seen reduced amount of phishing emails as well as overall Junk mail. The best part of the product is it takes on a lot of the junk traffic that we would otherwise see hitting our network and email servers and filters it before we receive the emails. Also the ability to still receive email when the email server itself is offline is a big benefit in maintaining business continuity.
Avantages
The service as well as the products we use with TitanHQ have been rock solid since we started. We are an MSP so reliability and ease of use followed up by excellent responsive customer service are only magnified by the amount of clients that we use with TitanHQ. Currently we server over 500 individual users and no one has had a complaint. This has been a wonderful partnership so far and we will continue to use the. Right now we currently use ArcTitan and Spamtitan with much success.
Inconvénients
There is not really anything to like about this company or the services they provide.
- Secteur d'activité : Produits pharmaceutiques
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
SpamTitan is my go to for Spam Blockiing
My overall is experience with ST is great. The value for the money is amazing and it just works! The sales and support teams are great!
Avantages
I've had the opportunity to trial many different spam blocking services and I always go back to SpamTitan. Their locally hosted virtual appliance or their cloud service are both amazing and block spam effectively. I really like the ability to send quarantine reports on demand and manage your settings in the user portal.
Inconvénients
I would like the ability for some more reports.
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Great software especially for the price. Basic feature set though (great for the price)
The spam filter works well, and is much easier to configure than our previous filter. It's also a better value.
Avantages
SpamTitan Cloud is very easy to configure and out of the gate it just works. Having said that, after a bit I started getting requests from my users, which I'd call SpamTitan (and they are very available and helpful!) but would be met with answers that in order to get that functionality I'd have to use the on-prem software.
Inconvénients
I'd like to be able to have more control over when quarantine reports are sent. As it is, they are sent once every 24 hours, but I'd like to, for example, choose which time it sends, or send more than 1 a day for some users.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Decent spam filter, but very dated interface and management system.
It's been a good tool for us as an MSP however it's dated and on the way to irrelevance since they have not made any improvements over the years.
Avantages
It works pretty good for catching most spam. I also like the global and per user white/black-lists.
Inconvénients
The interface is woefully outdated and it's ability to catch spam has not advanced much. Native spam filtering in O365 is just about on par now. Google's spam filters are superior. I don't like that we can't brand the spam filter without a large commitment.
- Secteur d'activité : Internet
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Good overall product
Avantages
Spamtitan is easy to use and configure if you have ever dealt with setting up any spam filtering service. It is great in particular for an ISP as it supports individual admins per domain, different authentication by domain and also supports domain groups to be able to group domains together and administer them as a group. It is very flexible in configuration and supports a lot of options. It is also as good as the Barracuda spam filters we have used in the past and is significantly cheaper.
Inconvénients
It is not as good as say Google at catching spam. Also, some tweaking needs to be done by contacting support rather than doing it yourself. Support is very responsive though.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Works well with O365!
Overall, it took a while to get familiar with the product and understanding all the possibilities that are available to me. I talk with support frequently and I usually get a response pretty quick. Since coming familiar with the product, we've got quiet the setup configured to guarantee a relationship for life. I use it daily and cannot express enough how much headache SpamTitan has saved us from in regards to blocking malicious and virus content from entering into our organization. I'm happy to be a SpamTitan customer and plan to do so for a very long time.
Avantages
The ability to create as many Content Filter rules that I need with no limits on what I can or cannot block
Inconvénients
There are often times I need to review or release an email quickly while on the go. I know in a server setup a mobile app may not be possible, but it is a bit of a pain to have to stop, find login info and fiddle through the tabs on a small screen to view what you need in a fast pace environment.
- Secteur d'activité : Informatique et sécurité réseau
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Avoid their Cloud Offering
My biggest regret with using SpamTitan was to buy in to a 3-year deal to avail of a discount. That is only my own fault as they do not offer a refund if you decide to cancel the service. I used their cloud based spam-filter service so cannot comment on their non-cloud offerings. As a small MSP you will want to avoid this product which lacks end-user accessibility beyond very basic control via hyperlinks. You will find yourself micro-managing end-user accounts endlessly. Avoid their outbound mail-relay completely – huge headaches will ensue. And their support can also leave you dangling for days. I ultimately took the hit and moved to DuoCircle half way through the three-year period; footing the bill myself to ensure my clients had a more reliable email delivery experience. It's not just about identifying spam, when you rely on a pipeline for mail-delivery, one weak link in the chain can bring your mail-flow to its knees. Choose wisely.
Avantages
Good at positively identifying spam mail
Inconvénients
The cloud-based version is not good for an MSP. Support is mediocre
Réponse de TitanHQ
As the marketing director of TitanHQ I am deeply disappointed that you have had a negative experience with our business. We pride ourselves on the standard of our pre and post sales support and in your case it seems that we didn't meet our own high standards. For that I apologise.
We will reach out directly to you to achieve a mutually amenable resolution.
Kind regards,
Dryden Geary,
Marketing Director,
TitanHQ
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Good anti spam software and easy to use.
It's good, but it could be better. I do like the regular feature upgrades.
Avantages
Overal the software does a good job in stopping spam messages and there are not too many false positives. It's espicially easy to sign outgoing emails with dkim, also if you have multiple domains on your mailserver.
Inconvénients
The software looks a bit outdated, could be more modern. It's possible to authenticate agains an AD server, but I would love it if it would support smtp authentication with local username and password. We have deployed the software on our own hardware. It's logical that it's licensed against a maximum number of users. However, it was crazy expensive if we wanted to add another cluster server, while not serving more users.
- Secteur d'activité : Informatique et sécurité réseau
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Excellent product and support
Avantages
We is SpamTitan (virtual appliance) because it have proven itself to be a very complete, robust and stable Email security platform. It performs very well, the monitoring and logging features are very good giving us the ability to track alle email traffic in case of any customer questions according to email messages. In case of any questions we aren’t able to answer with our support team, the Titan HQ support team is very Active. Most cases are picked up within 30 minutes and solved within the hour. So overall we rate this product but also this company as: EXCELLENT.
Inconvénients
Because of the many options and features SpamTitan offers, it sometimes is quite a search between the main features and their options within.
- Secteur d'activité : Informatique et sécurité réseau
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
SpamTitan
I have worked with the SpamTitan solution for a long time, and I have had very good results, not only in detecting spam mail, but also in mail with malware. It is a very intuitive tool that provides several options to protect the domain of a company, we can also recover the emails in a certain time and its history supports us with a detailed description that helps us validate what is happening in the analysis of the mails. I recommend it 100.
Avantages
Intuitive, easy to implement and use, very complete, it detects any type of email, from the structure of the account of any email to its content, this is due to its multilayer analysis.
Inconvénients
There is nothing I don't like about this tool.
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
The implementation has been pretty straight forward and it just works
Users will not get 300 spam email a day in there inbox :)
Avantages
It has most of the features that we were looking for and the ease of management is def the best feature. Once it is installed you can almost forget about it. There aren't many false positives and that for us is a huge plus.
Inconvénients
The fact that it cannot be as customized as we would love too. We have asked for some features to be implemented however they haven't been yet developed.
- Secteur d'activité : Vente en gros
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
SpamTitan is Good!
Our biggest benefit I must say is that little peace of mind in case our onsite server goes down our emails will still be deliver as soon the server is restored.. even up to 5 days.
Avantages
Setup is simple. Don't need much time to understand options or features, Menus and options are easy to navigate and find. When you need support they always answer fast. Is one of those things you setup and just forget about it.
Inconvénients
System slows down quite often, nothing serious enough to regret in my case with only 110 email addresses to handle for reports and quarantine. Quarantine alerts/reports timeframes are too long even for the smallest business... I consider this its biggest flaw! as the shortest timeframe is daily. This should improve with a shorter or a programmable option offered globally and/or in a categorized list selectable by user or groups.
- Secteur d'activité : Équipement et fournitures de bureau
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Great Email Protection Solution
Dealing with SpamTITAN for over 10 years. Very responsive and knowledgeable on any issues that have arisen between deployment and ongoing usage.
Avantages
Very easy to deploy and use. Simple and straightforward UI. Were on the on-prem solution but recently upgraded to the cloud solution to support our expanding requirements
Inconvénients
UI may appear a bit dated but why change something that works fine.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
spamtitan
overall positive, support has been great, missing some features to make it a truly polished enterprise/msp/carrier top shelf product.
Avantages
1) virtual appliances
2) clusterable
3) support ldap/s
4) user specific CP
Inconvénients
a) does not provide reporting of how many mailboxes each domain is using in a given month - being a multitenant system and we with many clients, we lost this ability to have emailed/automated reports of how many mailboxes are active in a given month under each domain. seems easy to code and would provide value
b) really don't like how it handles aliases, treating them as unique 'accounts'
c) still has the spamassassin feel, the best of breed from back in the day was postini
d) really don't like that your appliance doesn't email us when it can't reach a downstream smtp target. sure we do snmp/wmi/pingdom monitoring for our key clients, but it's niceto have the edge system send an email/snmp trap when it cannot connect to a domain's downstream smtp server. agian, shouldn't be hard to code....
- Secteur d'activité : Informatique et sécurité réseau
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
SpamTitan the right choice
Thanks to SpamTitan the email boxes of our customers receive only the emails of their interest.
Thanks to the daily report of SpamTitan every user is clear that no important email is blocked by mistake.
Avantages
complete and easy to use graphical interface
high degree of configuration for each user
punctual and fast technical support
stable and reliable system
high customer satisfaction
Inconvénients
incomplete Italian localization
difficulty in managing translations
- Secteur d'activité : Banque
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Ani spam system
overall experience that the software if very good one and you could depend of it to protect your mail
Avantages
- easy of use
- good filtering
- two kind of antivirus
- periodic update
- HA clustering
- good performance
Inconvénients
i doesn't fully compatible with Microsoft AD and if you put the server in DMZ the user couldn't take action and we need admin to take this rule
- Secteur d'activité : Construction
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
All-around protection
Avantages
SpamTitan continuously protects emails from malwares, viruses, spams, and others. It easy to setup and use. SpamTitan will continue running after setup and will notify you if anything suspicious is found. It can also serve as a temporary email archive, which is very helpful.
Inconvénients
A few emails were blocked by SpamTitan thinking it was spam, but it was not. It was troublesome to have missed a few important emails because of SpamTitan. Maybe future updates can fix this problem.
Other than that, everything is working right. SpamTitan is more than great.
- Secteur d'activité : Réseaux informatiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Affordable SPAM filtering
SpamTitan provides an affordable solution for Spam filtering. I find the software easy to use and understand.
Avantages
If you want to run your own equipment there is not an easier solution. SpamTitan provides operating system software that will run on your on equipment with minimum interaction needed.
Inconvénients
Purchasing required a credit card that supports international tranasactions which can be a problem for some in the USA.
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Recommended Spam Software
Recommended!!
Avantages
The whole interface is user-friendly, easy navigated and well designed. Working with SpamTitan will allow you a great chance to deal with spams and it will help you a lot to deal with spams. It will work automatically, just set it up and relax. They worth every piece of price for that service.
Inconvénients
The only negative thing that we experienced with SpamTitan is that at rare times some specific, important and not spam emails checked as a Spam. But it's small problem and happens rarely. The reasonable product, needs to try.
- Secteur d'activité : Informatique et sécurité réseau
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Great software for a low cost
Avantages
In our company we have been using Spamtitan for more than 6 years to deliver mail service to our clients. The default configuration can be somewhat permissive, but is extremely flexible so it can be easily optimized.
On the other hand, it allows you to send a summary of spam to end users, who can review filtered emails daily without directly exposing them to malware or viruses
Inconvénients
The cloud version of the service works well but has several configuration limitations that must be maintained by default, so I highly recommend the on-premise version
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Great Spam Filter
Our experience has been great, We have been using this product for 4 years. It has help us allot in cleaning out inbox of unnecessary emails.
Avantages
It blocks lots of spam filter, keeping your inbox clean and safe. The fact that is cloud base makes it even better, its always up and running.
Inconvénients
Sometime it blocks non spam emails, then I have to go to the quarantine and move them out of there.
- Secteur d'activité : Réseaux informatiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Easy to configure, effective Spam filter
It just works.
Avantages
What's to say? It blocks spam, has an easy to use interface, and sends emails every day with emails caught in quarantine. SpamTitan works well enough that you forget it's there.
Inconvénients
For newsletters: I wish there was a setting that would let you whitelist the Reply-to address automatically instead of the auto-generated one time email.
- Secteur d'activité : Produits pharmaceutiques
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Easy to use - simple integration
Good.
Avantages
Easy to use, competitve price but umbrella is closer.
Inconvénients
No to easy to identify block emails, because some of them have encapsulated sender.
- Secteur d'activité : Production audiovisuelle
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Our Experience Installing and Using Spam Titan
The Spam Titan team have been brilliant, all the way through from initial contact to our engagement with support during initial configuration, they bent over backwards to be helpful.
Support engagement is good, with very rapid responses to calls we submitted initially.
Avantages
The product was really easy to setup and is intuitive.
It basically does exactly what it is supposed to once setup and we have not experienced any issues with the product other than from our side setting up the various bits of DNS txt correctly :-)
As expected it takes a while to learn our email patterns so initially there were some delays with some inbound emails due to Grey-listing as it waited for resends to recognise good email, this was improved by playing with initial grey list settings.
Overall we are very happy with the product and we have had no complaints from any users, which is always a plus.
Inconvénients
At this point there are no parts of the product that we are unhappy with.
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Reliable Spam Filtering System
SpamTitan does what it is intended to do. It filters a good portion of Malicious and Spam emails from our systems. Support team are knowledgeable and are able to assist in a timely fashion.
Avantages
• Filters/Blocks 90% of Spam
• Uses multiple Spam Filtering Technology
• Blacklist/Whitelist can be set Globally and per User
• Customization Spam Inbox Report
• Has a Scan Summary/Performance Report
• Web UI loads quickly
• Updates are easy and quick to apply within the UI
Inconvénients
• Difficult to improve the filtering technology without creating false positive
• Doesn't have a help feature available for each setting
• New Spam techniques are difficult to catch immediately
• Doesn't have an Artificial Neural Learning Network that learns from identified User/Admin Flagged Spam
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
SpamTitan Cloud Review (after 2 years use)
My company has used the SpamTitan Cloud solution for approximately 2 years without experiencing noticeable technical issues or downtime. I occasionally need to add a white list entry or release emails that are not SPAM. The end users get a daily email to allow them to identify emails caught in their SPAM filter and decide how the application should handle them. The licensing count is not tied to a specific domain which is attractive if you support multiple domains or are an MSP.
Avantages
- The application is stable and requires little maintenance.
- Support is responsive and knowledgeable
- Cost is a good value and pricing structure allows for use with multiple domains to maximize licensing.
- New email addresses are automatically learned to ease administration and automate licensing needs.
- Good reporting
- User self maintenance works well.
Inconvénients
- Not really an issue for me, but there is no mobile admin client.
- Web interface seems dated, which is not a concern of mine, but it could turn off some admins.
