Aha!

Avantages

Permet de faire les logiciels de diagramme

Inconvénients

Retrouver les anciens dossiers est difficile

Avantages

I like how simple it is to log requests for help and suggestions for new items. It's also great for working together on projects with other people in your team.

Inconvénients

The biggest thing that bothers me with Aha is that there isn't a particularly helpful or user-friendly dashboard where you can see all of your open support issues and ideas at once.

Avantages

The best thing about this product is the huge flexibility resulting from the degree of customisation that is available. This is dangerous if mishandled, obviously, but in a company where processes are evolving, it has allowed me to accommodate all manner of requests and requirements.

Inconvénients

The UI can be a little inconsistent. Many features are paywalled; I'm constantly being upsold as if I'm on a freemium version. Some of the tools are a little unloved (text editing is clunky and unreliable, some presentation tools lack flexibility). And navigation isn't the smoothest.

Alternatives envisagées 

Pourquoi passer à Aha!

Avantages

Great tool for product roadmapping, collaboration and linking to strategic goals and initiatives

Inconvénients

The product plans/GTM could be much better, sadly it wasn't mature enough for us to adopt but this would really compliment the solution if this could be addressed

Alternatives envisagées 

Pourquoi passer à Aha!

Avantages

It is a good and effective product management tool.

Inconvénients

The reporting module needs to be improved.

Avantages

Aha! is quite flexible, allowing organizations to set up the solution to fit the needs of their business. The multitude of different products in their offering provide a complete suite of capabilities that Product Teams can use for product planning, documentation, creating roadmaps, gathering feedback from customers, and much more. Aha!'s Support Team is also very helpful and quick to respond.

Inconvénients

I've been using Aha! in several different companies, and the overall UI/UX could be improved. It comes off as a bit stale, particularly as it relates to roadmaps, which are the most critical stakeholder-facing experiences. Also, with so many customization options, that can introduce complexity and sometimes an awkward experience for new and seasoned users.

Alternatives envisagées 

Pourquoi passer à Aha!

Avantages

Really easy to get to grips with, with a lot of customisable elements. The idea link up is a great feature.

Inconvénients

There can be a learning curve, and the way in which you manage your portfolio, or view it, may need to change to fit into their model.

Alternatives envisagées 

Pourquoi passer à Aha!

Avantages

Very powerful software, and almost no learning curve compared to Jira. So much more intuitive despite having a ton of advanced capabilities. I especially love how easy it is to share information with non-users, without having to manually update spreadsheets or slide decks.

Inconvénients

The Roadmaps pricing is a bit steep, but the Develop pricing is affordable enough that it makes up for it.

Alternatives envisagées 

Pourquoi choisir Aha! 

Logiciel antérieur 

Pourquoi passer à Aha!

Avantages

Although we did not move forward with Aha as our solution, we had a wonderful experience with the Customer Support and Product Team. They were extremely supportive and helpful, and they were very gracious when meeting with us. We decided to go with another solution because of our unique and specific need; this was not caused by a bad experience or lack of functionality.

Inconvénients

There are some features in Aha - Ideas that we were looking for.

Alternatives envisagées 

Pourquoi passer à Aha!

Avantages

Tons of functionality; quick responses from support

Inconvénients

Difficult to learn. Recommend going for Enterprise Plus Plan so you get that Concierge help!

Avantages

Aha! makes it super easy to create visual roadmaps to outline critical business milestones in real-time.

Inconvénients

For over three years now, I have not yet come across issues while using Aha!.

Avantages

Aha! allows you to tie higher level goals to initiatives that can dial down to the most granular level. We wanted the capability to pull reports for our C-level executives to see what we're working on and our previous project management system didn't have that as an option.

Inconvénients

We also loved the workflow features, however there's a little snag in the way we need to visually see our activities and tasks so, unfortunately, right now they don't have the capability to have a true workflow (phases and milestones) tied in with our processes because they get buried in the top level schedule/project. Since we work in the marketing world, our processes are different than the product release projects. If we could have the phases and milestones as a part of the activities so that if we push back the project (schedule) date or postpone in the status field that it would push back all assigned dates accordingly - that would be ideal. Right now, we are managing manually...

The notifications are another issue. There's a LOT of notifications that come through my email on a daily basis. Even though I have it set to a daily and weekly digest on each workspace, I still receive too many emails for every task completed or created in projects that I follow. But I don't get an email when somebody comments on something, I have to go to my notifications for that.

The my work view is really robust as well. Once you get the hang of where you need to look, it's helpful. However, the naming convention of the records doesn't allow you to know right away which task is tied to a particular project, so we're trying to make sure that we title the tasks and activities accordingly - but that's tough to do manually for project templates with generic tasks.

Alternatives envisagées 

Pourquoi choisir Aha! 

Logiciel antérieur 

Pourquoi passer à Aha!

Avantages

What I love most in Aha! that it is highly customizable to all of our needs, and incredibly easy to use. I also like the reporting capabilities, it has never been easier to me to create real time reports literally in minutes and not to worry about the correctness of the data. Third thing I would mention is the stellar customer support and the frequently released new and cool features of the software.

Inconvénients

Only that the editor license is not available to more people within our team due financial circumstances but as I always say Aha! costs this amount for good and valid reasons.

Avantages

Aha is a powerful tool that gives you ability to customize the core product around how your team does its job. The easy integrations with engineering development tools like Azure DevOps or Jira make it an accurate status reporting tool for product teams while allowing engineering functions to do their execution work elsewhere. The dashboards and reports in Aha are super powerful and it's the only way we report on roadmaps and status. And finally the Ideas portal with Ideas advanced allows us to be in touch with our customers in a meaningful way and let's us communicate internally and externally about what's coming next for our products.

Inconvénients

The cost of a license is not cheap, and it took my business a long time to convince senior executives to allow us to get the Ideas Advanced licensing. It would have been really helpful if Ideas Advanced could have been enabled for a subset of users or a product line within a corporate tenant account.

Avantages

We've tried a few project management programs and although we didn't decide ultimately to go with Aha long term (see cons below for why) individual users on our team (including myself) still use it for some long term strategy planning. The visualization process is really the best in the market.

Inconvénients

We couldn't use this as our main project management because of cost, in order to justify the cost I would have made a case that their customer service was more robust than it was. I can always get the info I need, but less tech savvy people had a harder time figuring things out without the hand holding that their customer service just doesn't easily provide.

Avantages

So many features and capabilities - maybe too many but you can limit what is viewable and grow as you need. Every day I'm discovering new ways to use the product. And their support is outstanding.

Inconvénients

Number of features and customization. Ok - not much of a negative but you really need to look at how you want to use the tool. I'm limiting what it can do as we roll it out and plan to extend capabilities over time.

Avantages

Very initiative to use and can be extremely powerful if setup with some foresight. It is flexible enough to be tailored to any kind of business yet rigid enough to instill needed discipline when using across a team or teams..

Inconvénients

Not much to dislike. While it can feel expensive, their reviewer and viewer (free users) make it easy to scale across many team members.

Alternatives envisagées 

Pourquoi passer à Aha!

Avantages

easy to use and integration with development toolexcellent service and response time

Inconvénients

don't have much yet. would prefer lower cost

Avantages

I liked the quick responses from the support team and the fact that the ideas were linked to the boards and roadmap planning.

Inconvénients

We currently use Jira and found the separate workflow and webhook added an additional layer to our work processes without adding a lot of value. We also found the system far too overcomplicated for our small start up needs. It would be great for a big enterprise with loads of processes, however we prefer and quick and easy product workflow without all the formalities and steps that Aha is created for.

Alternatives envisagées 

Logiciel antérieur 

Pourquoi passer à Aha!

Avantages

Great for organizing idea generation and new feature roadmapping. Helps us align as a company on software requests and build a timeline for deployment

Inconvénients

The software is very structured and can't really customize the reporting or forms.

Avantages

I liked that Aha has MANY different features and could meet a lot of the needs that I had (idea, task, project, product management).

Inconvénients

But, it is also very complex. I could not get started using it to its' full capacity on my own. Which is okay because understandably there's a lot there but I prefer to just get started on my own.

Avantages

Gives quick and perfect response for the commands

Inconvénients

Commands should be always follows the rules

Avantages

The product support is great, being new to the software there has been a number of times where I have not known how to set up a roadmap/view in the desired way, using the Get Help function in the top right I have had a all my queries looked into and resolved very promptly. Custom Roadmaps provide a lot of flexibility to assist with creating a visually appealing roadmapFeatures boards are easy to use and can move around features easily.

Inconvénients

At times I dont find the software that intuitive. It's easy to complete simple tasks and navigate around the software however certain features have restrictions that require a bit of a play around to see which option works best for the task. However I have found there is usually an option for the job.

Avantages

Cross-collaboration, ease of use, project management, and brainstorming tools are all top-tier.

Inconvénients

Pricing is high post-startup year as compared to similar products like Trello and some MS 365 tools.

Avantages

What has been most useful to us is the ability to let the respective teams remain in their tools of choice while being able to knit together an end to end picture from top-level goals down to the execution of features and go to market activity. The pre-built integrations to Salesforce, Zendesk, GitHub, Slack, and Asana made linking the picture together across our org a pretty light lift.

Inconvénients

We struggled with the UI here and there as well as getting folks fully up to speed on the available capabilities/best practices as it is feature-rich. Our approach was an incremental deployment starting in the middle of the data model. If I had a chance to do it again, I would start at the top with clear goals, vision and a focus on capturing product strategy details and then move down through the initiatives and into tracking the implementation details via releases/epics/features.
Some of the new enterprise + features around collecting customer feedback are pretty interesting.