Aha!

Avantages

Permet de faire les logiciels de diagramme

Inconvénients

Retrouver les anciens dossiers est difficile

Avantages

Ease of use, thoughtful design, ability to manage backlog of ideas and promote to a roadmap and subsequently JIRA for execution

Inconvénients

The service model that Aha! is evolving towards is self-service unless you subscribe to their Enterprise+ licensing tier and meet a certain minimum number of seats. Disappointing to not get the same level of service commitment that the company provided in their early days but they claim a "lean" servicing model per my recent discussions with their Customer Success department.

Avantages

Aha! is quite flexible, allowing organizations to set up the solution to fit the needs of their business. The multitude of different products in their offering provide a complete suite of capabilities that Product Teams can use for product planning, documentation, creating roadmaps, gathering feedback from customers, and much more. Aha!'s Support Team is also very helpful and quick to respond.

Inconvénients

I've been using Aha! in several different companies, and the overall UI/UX could be improved. It comes off as a bit stale, particularly as it relates to roadmaps, which are the most critical stakeholder-facing experiences. Also, with so many customization options, that can introduce complexity and sometimes an awkward experience for new and seasoned users.

Alternatives envisagées 

Pourquoi passer à Aha!

Avantages

Great tool for product roadmapping, collaboration and linking to strategic goals and initiatives

Inconvénients

The product plans/GTM could be much better, sadly it wasn't mature enough for us to adopt but this would really compliment the solution if this could be addressed

Alternatives envisagées 

Pourquoi passer à Aha!

Avantages

It is a good and effective product management tool.

Inconvénients

The reporting module needs to be improved.

Avantages

We've been using Aha for several years now, and I am constantly amazed at their customer service response. Twice in the last two weeks they have pulled through for me when I was in a bind, and it meant a lot to be able to deliver on the needs of my business colleagues.
* They were able to recover some data that had been lost with a misconfigured integration, and it helped my users save face with their customer.
* The team added a datapoint to a report so I could use it as a key on another report, and they did this in just TWO DAYS!

Inconvénients

Occasionally, I have issues with slow performance, for example, selecting a report or choosing an option on the screen where there is a lot of data.

Avantages

The best thing about this product is the huge flexibility resulting from the degree of customisation that is available. This is dangerous if mishandled, obviously, but in a company where processes are evolving, it has allowed me to accommodate all manner of requests and requirements.

Inconvénients

The UI can be a little inconsistent. Many features are paywalled; I'm constantly being upsold as if I'm on a freemium version. Some of the tools are a little unloved (text editing is clunky and unreliable, some presentation tools lack flexibility). And navigation isn't the smoothest.

Alternatives envisagées 

Pourquoi passer à Aha!

Avantages

Really easy to get to grips with, with a lot of customisable elements. The idea link up is a great feature.

Inconvénients

There can be a learning curve, and the way in which you manage your portfolio, or view it, may need to change to fit into their model.

Alternatives envisagées 

Pourquoi passer à Aha!

Avantages

It's a useful software to help organize sprints and provide public displays of roadmaps

Inconvénients

The features can be a little clunky and onerous on the inputting user

Avantages

Good APIs
Amazing support team
Integration with all the right tools

Inconvénients

Portal visibility restrictions behind the Ideas Advanced paywall stops the tool being considered valuable by our clients. They perceive Aha! to be a low quality product and ask us if we would consider moving back to JIRA to manage their product Ideas.

There's also the fact that users can share a view with unauthenticated users without realising they are doing that, with all the security concerns that brings.

Avantages

Aha! makes it super easy to create visual roadmaps to outline critical business milestones in real-time.

Inconvénients

For over three years now, I have not yet come across issues while using Aha!.

Avantages

A fantastic tool for project managers to use as a roadmap organizer. The ideas are fantastic, and the integration with Jira at the tactical level of engineering is functioning smoothly. Additional sophisticated features, such as various business modules, aid in the strategic direction of PM.

Inconvénients

It's odd that there aren't any external roadmap samples or case studies available from the makers of one of the greatest roadmap products in the world to aid with the design of your personal external roadmap.

Avantages

Aha! allows you to tie higher level goals to initiatives that can dial down to the most granular level. We wanted the capability to pull reports for our C-level executives to see what we're working on and our previous project management system didn't have that as an option.

Inconvénients

We also loved the workflow features, however there's a little snag in the way we need to visually see our activities and tasks so, unfortunately, right now they don't have the capability to have a true workflow (phases and milestones) tied in with our processes because they get buried in the top level schedule/project. Since we work in the marketing world, our processes are different than the product release projects. If we could have the phases and milestones as a part of the activities so that if we push back the project (schedule) date or postpone in the status field that it would push back all assigned dates accordingly - that would be ideal. Right now, we are managing manually...

The notifications are another issue. There's a LOT of notifications that come through my email on a daily basis. Even though I have it set to a daily and weekly digest on each workspace, I still receive too many emails for every task completed or created in projects that I follow. But I don't get an email when somebody comments on something, I have to go to my notifications for that.

The my work view is really robust as well. Once you get the hang of where you need to look, it's helpful. However, the naming convention of the records doesn't allow you to know right away which task is tied to a particular project, so we're trying to make sure that we title the tasks and activities accordingly - but that's tough to do manually for project templates with generic tasks.

Alternatives envisagées 

Pourquoi choisir Aha! 

Logiciel antérieur 

Pourquoi passer à Aha!

Avantages

The roadmap functionality and features, ideas portal and the ability to create dynamic presentation are key features that have been critical to our product teams. I like that we can connect the strategy of our business, goals and mission at the function and feature level. The UI is easy and intuitive and connecting to Jira is a huge plus for our collaboration with solutions engineering teams.

Inconvénients

SAFe methodology is not completely implemented - although we have found ways to engineer it to fit our organizational maturity in adoption of SAFe

Alternatives envisagées 

Pourquoi choisir Aha! 

Logiciel antérieur 

Pourquoi passer à Aha!

Avantages

Aha is a powerful tool that gives you ability to customize the core product around how your team does its job. The easy integrations with engineering development tools like Azure DevOps or Jira make it an accurate status reporting tool for product teams while allowing engineering functions to do their execution work elsewhere. The dashboards and reports in Aha are super powerful and it's the only way we report on roadmaps and status. And finally the Ideas portal with Ideas advanced allows us to be in touch with our customers in a meaningful way and let's us communicate internally and externally about what's coming next for our products.

Inconvénients

The cost of a license is not cheap, and it took my business a long time to convince senior executives to allow us to get the Ideas Advanced licensing. It would have been really helpful if Ideas Advanced could have been enabled for a subset of users or a product line within a corporate tenant account.

Avantages

Lots of options for customizing initiatives and reports

Inconvénients

Pivot tables need twice refresh to reflect the changes. Network disruptions often cause filled out data to be lost

Avantages

The layout of the sprint and features is really well done. I do enjoy the look of AHA vs other competitors that I have used. It’s really easy to use and the mobile app is a nice feature.

Inconvénients

I really don’t care for the search functionality of AHA. I think that I don’t always find things in the way I search or use keywords. A keyword might be in a ticket but it isn’t always found.

Avantages

Drag and Drop in the Workflow BoardDrag and Drop in Sprint Planning - easily move items to defer to later Sprint, move back into the backlog, etc.Easily move items from ideas to featuresIntegration with TeamSupport to quickly receive priority issues from customer support calls.

Inconvénients

Because there are so many features I feel like I am not taking advantage of everything. I find myself creating 'workarounds' for things I need to do when there may be a better way. However, the support is awesome!!

Avantages

product boards creation and managing ideas, customized layouts

Inconvénients

prioritization tool is not developed enough

Avantages

The JIRA integration is critical to my successful use of this tool as all of our sprint work is planned within JIRA!The Customer Support team is absolutely EXCEPTIONAL! They are all incredibly good at what they do and they get back to me just lightning fast whenever I have a question. Thank you so much!

Inconvénients

It's a little hard to navigate to some areas. I have a difficult time finding where integrations are configured and I sometimes can't locate the detailed error log when an integration fails.

Avantages

Great for organizing idea generation and new feature roadmapping. Helps us align as a company on software requests and build a timeline for deployment

Inconvénients

The software is very structured and can't really customize the reporting or forms.

Avantages

I liked that Aha has MANY different features and could meet a lot of the needs that I had (idea, task, project, product management).

Inconvénients

But, it is also very complex. I could not get started using it to its' full capacity on my own. Which is okay because understandably there's a lot there but I prefer to just get started on my own.

Avantages

Gives quick and perfect response for the commands

Inconvénients

Commands should be always follows the rules

Avantages

The product support is great, being new to the software there has been a number of times where I have not known how to set up a roadmap/view in the desired way, using the Get Help function in the top right I have had a all my queries looked into and resolved very promptly. Custom Roadmaps provide a lot of flexibility to assist with creating a visually appealing roadmapFeatures boards are easy to use and can move around features easily.

Inconvénients

At times I dont find the software that intuitive. It's easy to complete simple tasks and navigate around the software however certain features have restrictions that require a bit of a play around to see which option works best for the task. However I have found there is usually an option for the job.

Avantages

Cross-collaboration, ease of use, project management, and brainstorming tools are all top-tier.

Inconvénients

Pricing is high post-startup year as compared to similar products like Trello and some MS 365 tools.