En savoir plus sur Aha!

Aha! Roadmaps est la suite complète de gestion de produits permettant de définir une stratégie, de saisir des idées, de noter des fonctionnalités et de partager des plans visuels. Elle comprend Aha! Ideas Essentials pour le crowdsourcing et les opinions. Plus de 5 000 entreprises et 400 000 utilisateurs font confiance à ce logiciel basé sur le cloud pour créer des produits agréables et être satisfait du travail. La stratégie avant tout. Vous devez savoir où vous allez pour y arriver. Mettez d'abord les objectifs et les initiatives en relation avec le travail réel grâce à votre feuille de route. Définissez le travail. Détaillez exactement ce qui doit être réalisé, le tout en un seul endroit. Faites glisser les cartes dans l'ordre de priorité et étudiez-les rapidement pour ajouter des informations et mettre à jour le statut. Planifiez votre réussite. Visualisez le calendrier et l'avancement de vos initiatives, lancements et projets critiques. Suivez les livrables et les dépendances entre les équipes afin de livrer à temps, à chaque fois. Idées de crowdsourcing. Saisissez les idées des clients et des collègues dans un emplacement centralisé via un portail personnalisé. Classez-les selon leur valeur et les efforts nécessaires et promouvez les meilleures directement sur votre feuille de route.
Aha! Logiciel - 1
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Vidéo de Aha!
Aha! Logiciel - 1 - aperçu
Aha! Logiciel - 2 - aperçu
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Aha! - Prix

Aha! n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Aha! est disponible à partir de 59,00 $US/mois.

À partir de :
59,00 $US/mois
Version gratuite :
Non
Version d'essai gratuite :
Oui

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Aha! - Avis

Note globale

4,7
Donnez votre avis !

Évaluation des fonctionnalités

Rapport qualité-prix
4,6
Fonctionnalités
4,7
Simplicité
4,4
Support client
4,8
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Tous les avis sur Aha!

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548 avis
Esséname
Esséname
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
0

4,0
Publié le 17/10/2023

Diagramme fait

Bien

Avantages

Permet de faire les logiciels de diagramme

Inconvénients

Retrouver les anciens dossiers est difficile

Réponse de Aha! Labs

Hi Esséname,

Thank you for your review. We are glad to hear that you find Aha! useful for diagram creation. There have been several recent improvements to our documentation features that you might find useful. You can read more about best practices here: https://www.aha.io/support/roadmaps/strategic-roadmaps/best-practices/best-practices-create-a-product-info-hub. And if you have any further trouble do not hesitate to reach out to us at [email protected].

Répondu le 17/11/2023
Grace
Grace
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
4

4,0
Publié le 12/09/2023

Aha is a great product management tool

Aha's ability to centrally manage many projects and provide seamless Jira integration save time by eliminating the need for developers to switch between applications. It's helpful for making a road map and organizing ideas visually for the company.

Avantages

I like how simple it is to log requests for help and suggestions for new items. It's also great for working together on projects with other people in your team.

Inconvénients

The biggest thing that bothers me with Aha is that there isn't a particularly helpful or user-friendly dashboard where you can see all of your open support issues and ideas at once.

Réponse de Aha! Labs

Hi Grace,
Thank you for your positive feedback on Aha! We're pleased to hear that you find it simple for logging help requests and collaborating on projects. We appreciate your feedback on your dashboarding experience. I would encourage you to read through this robust support article to learn how you can build out this view (https://www.aha.io/support/roadmaps/strategic-roadmaps/analytics/dashboards). If you have specific suggestions or further feedback, feel free to share at https://big.ideas.aha.io/. Our product managers continuously review ideas when building out our product roadmap. As always, if you ever need any help at all, our Customer Success team are all former product managers and would love to answer any questions ([email protected]) you may have.

Répondu le 17/11/2023
Michael
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5,0
Publié le 29/10/2024

Aha! sets the bar for Product Team tools

In all my Product roles, Aha! had fit nicely to fill our needs for a software solution that facilitates the traditional software development lifecycle.

Avantages

Aha! is quite flexible, allowing organizations to set up the solution to fit the needs of their business. The multitude of different products in their offering provide a complete suite of capabilities that Product Teams can use for product planning, documentation, creating roadmaps, gathering feedback from customers, and much more. Aha!'s Support Team is also very helpful and quick to respond.

Inconvénients

I've been using Aha! in several different companies, and the overall UI/UX could be improved. It comes off as a bit stale, particularly as it relates to roadmaps, which are the most critical stakeholder-facing experiences. Also, with so many customization options, that can introduce complexity and sometimes an awkward experience for new and seasoned users.

Alternatives envisagées 

Productboard

Pourquoi passer à Aha!

Aha!'s ability to customize the solution based on our needs was critical, and pushed it ahead of the competition during the evaluation period.
Paroon
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
3
Support client
3

3,0
Publié le 13/01/2025

Product Owner

Avantages

It is a good and effective product management tool.

Inconvénients

The reporting module needs to be improved.

Chris
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
3
Support client
5

4,0
Publié le 24/07/2024

Powerful and flexible (tread with care)

For all it's flaws, I love this product. It lets me do what I want, how I want (and I can be quite demanding).

Avantages

The best thing about this product is the huge flexibility resulting from the degree of customisation that is available. This is dangerous if mishandled, obviously, but in a company where processes are evolving, it has allowed me to accommodate all manner of requests and requirements.

Inconvénients

The UI can be a little inconsistent. Many features are paywalled; I'm constantly being upsold as if I'm on a freemium version. Some of the tools are a little unloved (text editing is clunky and unreliable, some presentation tools lack flexibility). And navigation isn't the smoothest.

Alternatives envisagées 

Trello, Craft.io, monday.com et Productboard

Pourquoi passer à Aha!

Huge flexibility to mould it to our (changing) processes, and to capture eveything.
Brian
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

4,0
Publié le 03/10/2024

Aha! A great Product Tool

Overall, ive used it in multiple different companies, and at different levels. It's a strong system which just works out of the box, the add ons can be frustrating as a lot of the functionality as part of workflow is additional.

Avantages

Really easy to get to grips with, with a lot of customisable elements. The idea link up is a great feature.

Inconvénients

There can be a learning curve, and the way in which you manage your portfolio, or view it, may need to change to fit into their model.

Alternatives envisagées 

Jira

Pourquoi passer à Aha!

More focused on product management over project work
Mike
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 13/08/2024

Never going back to Jira

Fantastic overall. So impressed with the product, as well as the service. Would definitely recommend.

Avantages

Very powerful software, and almost no learning curve compared to Jira. So much more intuitive despite having a ton of advanced capabilities. I especially love how easy it is to share information with non-users, without having to manually update spreadsheets or slide decks.

Inconvénients

The Roadmaps pricing is a bit steep, but the Develop pricing is affordable enough that it makes up for it.

Alternatives envisagées 

Trello

Pourquoi choisir Aha! 

Tired of Jira's illogical UX and unnecessary complexity.

Logiciel antérieur 

Jira

Pourquoi passer à Aha!

Aha! was more flexible in terms of which software development methodologies we could practice; Trello was too purpose-built for Kanban and Linear was too specific to Scrum.
Brian
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
3
Support client
5

5,0
Publié le 13/03/2024

Powerful and customizable solution for PMs with a steep learning curve

Avantages

Aha Ideas provides flexibility, security, and automation, allowing us to interact with customers at scale in a fashion that fits our business. Aha Roadmaps+ offers a very compelling product planning tool that integrates directly with our Jira instance. Aha regularly updates both products with new and compelling features. Aha also reaches out on a regular basis to check in, showcase new things, and troubleshoot any issues we're having.

Inconvénients

The seat-based licensing model prevents us from fully adopting Aha Roadmaps as our standard planning tool. Doing so would require our program managers, engineering managers, and designers to have paid seats. Also, as with other highly customizable tools, it's very confusing for the uninitiated. We've had to create extensive internal documentation for onboarding new product managers. Finally, we've been asking for a SOC2 report for years, Aha hasn't been willing to undertake this (ISO27001 is not equivalent).

Grace
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
2
Support client
5

4,0
Publié le 09/07/2024

Great Customer Service

Our customer support experience was great. The product is extremely sophisticated, and offers a wide range of functionalities for companies that are looking to have all teams in one space.

Avantages

Although we did not move forward with Aha as our solution, we had a wonderful experience with the Customer Support and Product Team. They were extremely supportive and helpful, and they were very gracious when meeting with us. We decided to go with another solution because of our unique and specific need; this was not caused by a bad experience or lack of functionality.

Inconvénients

There are some features in Aha - Ideas that we were looking for.

Alternatives envisagées 

Jira et monday.com

Pourquoi passer à Aha!

We decided to move forward with a different product, but this was not because of a bad experience or lack in Aha functionality.
Alex
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
4

4,0
Publié le 10/09/2024

Great product

Avantages

Tons of functionality; quick responses from support

Inconvénients

Difficult to learn. Recommend going for Enterprise Plus Plan so you get that Concierge help!

Brandon
Brandon
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
4

4,0
Publié le 21/08/2023

Aha! is an excellent product management system

A very user-friendly and straightforward interface. It's fantastic that a single platform can be used to oversee everything from product to service management to strategic planning to operational reporting.

Avantages

A fantastic tool for project managers to use as a roadmap organizer. The ideas are fantastic, and the integration with Jira at the tactical level of engineering is functioning smoothly. Additional sophisticated features, such as various business modules, aid in the strategic direction of PM.

Inconvénients

It's odd that there aren't any external roadmap samples or case studies available from the makers of one of the greatest roadmap products in the world to aid with the design of your personal external roadmap.

Réponse de Aha! Labs

Hi Brandon,
Thanks for taking the time to write such a great review. It is wonderful to hear how Aha! is helping your organization achieve success across so many different teams and departments. I would encourage you to check out our guides which have great examples and best practices when it comes to roadmaps. Here is one you may find useful: https://www.aha.io/roadmapping/guide/product-roadmap/roadmap-examples. Otherwise our customer success team are all former product managers and would be happy to help! You can reach out to us at [email protected].

Répondu le 01/09/2023
Alexandra
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 22/08/2023

Aha takes product roadmapping to the next level

Aside from having every feature a product manager could dream of, working with Aha through the purchase process has been a very positive experience. Their customer support is fast, friendly, and helpful. I know if I had additional questions or needed help , their team would be there.

Avantages

Aha is incredibly feature-rich. It can handle ideation, business planning, product management, and so much more.

Inconvénients

With all the functionality, the learning curve is a bit steep. For example,

Réponse de Aha! Labs

Hi Alexandra,
Thank you for leaving such a glowing review! It is great to hear about how you are able to take full advantage of all the rich functionality in Aha! while your development team can remain in the tool of their choice. And you are correct our customer success team at [email protected] is here to help if you have any additional questions!

Répondu le 01/09/2023
Krisztina
Krisztina
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 02/09/2021

Made by rockstars to rockstars

Avantages

What I love most in Aha! that it is highly customizable to all of our needs, and incredibly easy to use. I also like the reporting capabilities, it has never been easier to me to create real time reports literally in minutes and not to worry about the correctness of the data. Third thing I would mention is the stellar customer support and the frequently released new and cool features of the software.

Inconvénients

Only that the editor license is not available to more people within our team due financial circumstances but as I always say Aha! costs this amount for good and valid reasons.

Jeff
  • Secteur d'activité : Automatisation industrielle
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 26/02/2024

My Two Cents

My experience is positive and I was able to convince management to invest in additional licenses after being acquired and merged with a couple other technology companies. All companies in our new division have standardized on Aha as the Product Management tool.

Avantages

Support is great! We are a global company with cross functional teams on multiple continents. Aha enables the team to collaborate, and communicate our plans to management efficiently.

Inconvénients

Enforcing utilization. The tool is only as good as the data that goes in. It's been a bit of a struggle getting everyone to use the tool as part of their daily work vs. updating everything the day before I want a debrief on the plan.

Carol
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
4
Support client
5

5,0
Publié le 03/07/2023

Product Management made easier!

As a Product Manager I definitely have seen improvements in my release planning and processes. Users can really visualize sprints, releases and backlog items and easily navigate throughout the system. Being able to share beautifully colored roadmaps with executives is a definite plus!

Avantages

Drag and Drop in the Workflow BoardDrag and Drop in Sprint Planning - easily move items to defer to later Sprint, move back into the backlog, etc.Easily move items from ideas to featuresIntegration with TeamSupport to quickly receive priority issues from customer support calls.

Inconvénients

Because there are so many features I feel like I am not taking advantage of everything. I find myself creating 'workarounds' for things I need to do when there may be a better way. However, the support is awesome!!

Réponse de Aha! Labs

Hi Carol,
Thanks for taking the time to write such a great review. It is great to hear how Aha! has helped make your life easier and share beautiful roadmaps! We have an extensive knowledge base if you want to dig deeper into any particular feature: https://www.aha.io/support. Or our Customer Success team are all former product managers and would love to answer any questions you may have at [email protected].

Répondu le 12/07/2023
Fran
Fran
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
4
Simplicité
3
Support client
3

4,0
Publié le 15/06/2023

Loads of customization, but best suited to big enterprises and too expensive for the value it...

Initially, we wanted a system where our ideas could be linked to our features. We looked at a few options at that time and Jira discovery had no yet come out and we thought Aha would be best even though it was very expensive. After trying to use it for a year, and the additional cost of more seats for when our team grew it really hasn't been the best fit for us. Our team has found it cumbersome and we don't use all the additional functionality it provides. After our account renewal I did ask the team for a refund and to cancel our subscription, but the aha team were unwilling to consider providing a pro-rata refund.

Avantages

I liked the quick responses from the support team and the fact that the ideas were linked to the boards and roadmap planning.

Inconvénients

We currently use Jira and found the separate workflow and webhook added an additional layer to our work processes without adding a lot of value. We also found the system far too overcomplicated for our small start up needs. It would be great for a big enterprise with loads of processes, however we prefer and quick and easy product workflow without all the formalities and steps that Aha is created for.

Alternatives envisagées 

airfocus et Productboard

Logiciel antérieur 

Canny

Pourquoi passer à Aha!

Ideas and reporting.

Réponse de Aha! Labs

Hi Fran,
Thank you for taking the time to leave a review. I am glad to hear that you had a great experience with our support team and utilizing ideas and features. If your needs change as your team grows, we are here to help and answer any questions you may have at [email protected].

Répondu le 22/06/2023
Sai
Sai
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
4

5,0
Publié le 08/07/2023

Perfect for product planning and roadmapping

Features are perfect for product and project management

Avantages

Aha! is a great platform for connectivity and productivity when it comes to managing multiple projects and shipping new product features

Inconvénients

Some competitors are better at support and service

Réponse de Aha! Labs

Hi Sai,
Many thanks for sharing your review. It is great to hear how your organization is able to effectively manage multiple projects and ship new features. We provide super fast support from our team of former product managers. If you ever run into an issue we would love to answer any questions you may have at [email protected].

Répondu le 12/07/2023
Kinga
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

5,0
Publié le 09/08/2023

convenient Product Management tool

Avantages

product boards creation and managing ideas, customized layouts

Inconvénients

prioritization tool is not developed enough

Réponse de Aha! Labs

Hi Kinga,

Thanks for your review. We're glad to hear that our product boards and customized layouts are proving useful for your needs. If you have any ideas on how to improve the prioritization pages we would love to hear it in our ideas portal (https://big.ideas.aha.io/). Our product managers continuously review ideas when building out our product roadmap. As always, if you ever need any help at all, our Customer Success team are all former product managers and would love to answer any questions ([email protected]) you may have.

Répondu le 18/08/2023
Rachelle
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
3
Support client
5

4,0
Publié le 05/06/2023

Aha Trial

Avantages

I liked that Aha has MANY different features and could meet a lot of the needs that I had (idea, task, project, product management).

Inconvénients

But, it is also very complex. I could not get started using it to its' full capacity on my own. Which is okay because understandably there's a lot there but I prefer to just get started on my own.

Réponse de Aha! Labs

Hi Rachelle,
Thank you for your review! It is great to hear that even just with a trial you were able to see how Aha! can meet many of your needs. If you run into any further issues getting started we have an extensive knowledge base (https://www.aha.io/support) and a responsive team ready to help. Or you could check out our article on getting started here https://www.aha.io/support/roadmaps/strategic-roadmaps/introduction/get-started-with-aha. Our Customer Success team are all former product managers and would love to answer any questions you may have at [email protected].

Répondu le 16/06/2023
Jessica
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

4,0
Publié le 23/04/2023

Innovative Product Management Software

Avantages

It is advisable to use the customization and reporting tools. The integration options are straightforward to install and configure, and the support team responds quickly and effectively. The idea portal is an excellent resource. The help manual is incredibly detailed.

Inconvénients

It is recommended that you use the customizing and reporting tools. The integration options are simple to install and setup, and the support crew is responsive and effective. The idea portal is a fantastic resource. The user handbook is really thorough.

Réponse de Aha! Labs

Hi Jessica,
Many thanks for sharing your review! It is great to hear how Aha! is helping your organization achieve success. As always, if you ever need any help at all, our Customer Success team are all former product managers and would love to answer any questions you may have at [email protected].

Répondu le 28/04/2023
Utilisateur vérifié
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
4

4,0
Publié le 10/03/2023

Best project management application in the market !

Project management made easy .

Avantages

Aha provides lots of inbuilt utilities to control and deliver the entire projects , starts from the planning phase to delivery , it helps you to navigate smoothly . The leaderships will get greatly benefited out of this application.

Inconvénients

Even though it has got lots of features to offer , still the configuration of the application is not easy and straight forward.

Réponse de Aha! Labs

Hi,
Thank you for your review! It is great to hear how Aha! is helping your organization manage projects while keeping leadership informed of important updates. If you run into any issues with configuration or new features we have an extensive knowledge base (https://www.aha.io/support) and a responsive team ready to help. Our Customer Success team are all former product managers and would love to answer any questions you may have at [email protected].

Répondu le 17/03/2023
Joe
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
4
Support client
5

5,0
Publié le 14/04/2023

Great Support!

Avantages

The product support is great, being new to the software there has been a number of times where I have not known how to set up a roadmap/view in the desired way, using the Get Help function in the top right I have had a all my queries looked into and resolved very promptly. Custom Roadmaps provide a lot of flexibility to assist with creating a visually appealing roadmapFeatures boards are easy to use and can move around features easily.

Inconvénients

At times I dont find the software that intuitive. It's easy to complete simple tasks and navigate around the software however certain features have restrictions that require a bit of a play around to see which option works best for the task. However I have found there is usually an option for the job.

Réponse de Aha! Labs

Hi Joe,
Thank you for your positive review! It is great to hear you have found early success with custom roadmaps and the features board. You have already interacted with our great, responsive support team — but I wanted to let you know that we also have an extensive knowledge base that can assist you through learning about new features (https://www.aha.io/support). As always we are here to answer any future questions you may have at [email protected].

Répondu le 21/04/2023
Suchita
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
3
Simplicité
3
Support client
5

4,0
Publié le 24/05/2023

Quick Support Response

Avantages

I am new to Aha! and was setting up my workboards. I was stuck at a place and contacted the expert team. [sensitive content hidden] guided me through the process.

Inconvénients

Have not used the product enough to write on this.

Réponse de Aha! Labs

Hi Suchita,
Thank you for your review. I am glad to see you have already had a positive experience with our great support team. For new users, we also have a very helpful overview (https://www.aha.io/support/roadmaps/strategic-roadmaps/introduction/get-started-with-aha) on getting started with Aha! Roadmaps. If you need any help in the future, our Customer Success team are all former product managers and would love to answer any questions you may have at [email protected].

Répondu le 01/06/2023
claude
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 23/02/2023

One of the best product roadmapping tool, if not the best of all

I was part of the team that benchmarked to product : we did not choose first aha! as it seems to "big", to complex. We came back to aha! because its integration capacity with global software prodution workflow is incredibly powerful, and in the end the software is very ergonomic. Aha! is clearly a masterpiece of software and here to count...

Avantages

It is in the same time very complete and powerful and very simple to use.

Inconvénients

Kpi building wihich is already a good feature inside Aha! could be improved.

Réponse de Aha! Labs

Hi Claude,
Thank you for your positive review! It is great to hear how your organization has found Aha! to be very powerful and easy to use. I would encourage you to vote and comment on an idea in our ideas portal (https://big.ideas.aha.io/) in regards to your KPI improvement request. Our product managers continuously review ideas when building out our product roadmap. As always, if you ever need any help at all, our Customer Success team are all former product managers and would love to answer any questions ([email protected]) you may have.

Répondu le 25/02/2023
Scott
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 20/01/2023

Aha offers tremendous value for product managers and integrates well with development software.

I've really enjoyed using it and continue to find new ways I can leverage its features. It's worth mentioning that when I have had questions, or something has gone wrong their technical support has been phenomenal. They respond in the same day and in most cases are able to immediately answer my questions. In cases, where an actual bug was found, I've even had their developers fix the issue within a couple days and let me know to try it again.

Avantages

The product has great tools for defining your product strategy, vision, mission, and allows you to easily track ideas, features, and plan your releases effectively. It offers a great integration with development software such as Azure Devops or Jira to bridge the gap between product management and development. I've found the software easy to learn and intuitive as I never had formal training and was still able to figure out how to use it well.

Inconvénients

I haven't experienced any feature that I've found troublesome or largely lacking in an essential capability as it is customizable in the right places. There are some features (i.e. polls) that I don't have access to with the current license that we have that I would like to try out so I can't say for sure if there are any gaps in such features.

Réponse de Aha! Labs

Thanks for taking the time to write such a great review. It is great to hear how Aha! is helping your define strategy and connect product management and development. As always, if you ever need any help at all, our Customer Success team are all former product managers and would love to answer any questions you may have at [email protected] — or even for a live demo of polls!

Répondu le 01/02/2023

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