Storeganise

Avantages

Order flow, booking process and user management are the most useful elements of the software. Students can be a challenging market to service from a customer service perspective, and Storeganise has proved a valuable solution in order to improve our ability to manage our service efficiently. In addition, the ease of taking payments through the platform reduced our bad debts and the time it took customers to pay bills. By offering flexible payment options, Storeganise enabled us to tailor the our customer plans to our market. We have quite a unique charging structure, and Storeganise proved adaptable enough to be able to meet our needs. Integration into our existing processes was easy, and support was provided by Storeganise to manage this process. They are quick to react to customer service requests, and the communication is excellent.

Inconvénients

One feature missing is the ability to capture e-signatures on valet orders when collections and deliveries take place. This feature would help greatly with our compliance and transparency requirements when collecting. As a seasonal business, it would also help if we could delete items that were previously assigned to a customer but remain on the system.

Avantages

Storganise is a user friendly management system. The customer service is excellent and the onboarding process has been very simple.

Inconvénients

So far there are no cons to the service.

Avantages

Well defined workflows and ability to manage all aspects of the process in a collaborative manner

Inconvénients

Customer interface still needs to grow a bit in graphical sophistication and usability

Avantages

it was the most user friendly option that we looked at, and the pricing structure was the best for our needs.

Inconvénients

I have had challenges applying credits to customer accounts, but the support team has been helpful in resolving these issues.

Avantages

We wanted to implement valet and self-storage simultaneously but had issues finding an integrated software solution - that is until we met up with Storeganise. We're now able to offer both services in one easy-to-use software.

We wanted a software provider that was more in touch with our needs and the changing market. We found this in Storeganise. From the beginning, until now, they are always eager to know whether their software caters to our daily needs. Whenever there is room for improvement they will add it to their next software update.

The auto payment function that they offer is a value-added service making payments and collections easier for our clients and our team, respectively.

Inconvénients

No real cons as we're able to constantly communicate with the Storeganise team on making improvements for the users.

Avantages

A web-based solution in itself has made managing operations much more flexible, and Storeganise also makes managing workflows and customer communications much easier with automated emails and payments available with customization options.

Inconvénients

Integration revealed a few operational issues that could be easily worked around or the team provided a hot-fix within the day.

Avantages

The ease of use and the automations save us so much time. We research other software products before finding Storeganise, and Storeganise is hands down the best option.

Inconvénients

It would be awesome if Storeganise were to partner with an insurance company to provide month-by-month renters insurance.

Avantages

Very easy to use both front and back end! faboulus work there.Great support team, from every person that I have worked with.

Inconvénients

There are very few options to manage promotions in valet storage.

Avantages

Storeganise is the perfect fit for our business. The ability to customize the markets to match our needs increases efficiency tremendously. Storeganise provides organization that eliminates human error and provides a security for both the client and our business. What I appreciate most is the quick responses from the Storeganise team when I have a question or need assistance updating a market. Their team is responsive and willing to work through unique situations to figure out how best to utilize the software to it's best potential.

Inconvénients

Most of my concerns along the way have been resolved with various software updates.

Avantages

we like storeganise's reporting and online payment.

Inconvénients

template of interface could be improved

Avantages

Die Software ist sehr übersichtlich & zuverlässig. Sie vereint fast alle betrieblich notwendigen Aspekte: Buchungsplattform, Websiteintegration, Rechnungsstellung, Schnittstellen zu Zahlungsdienstleistern und Access Control Systemen. Dazu ist der deutschsprachige Service durch die Karibu GmbH super: extrem kompetent und schnell, das kenne ich sonst so nicht.

Inconvénients

Eine richtige Handy-App wäre noch eine tolle Ergänzung, obwohl die Website schon sehr gut auf dem Telefon funktioniert.

Avantages

Das Backend ist umfassend und tut was es soll. Die grundlegenden Funktionen sind alle dort, für einen automatischen Online Shop im Bereich Self Storage.

Inconvénients

Das Frontend sowie der Kündigungsprozess können noch ausgebaut werden.

Alternatives envisagées 

Pourquoi passer à Storeganise

Avantages

Ease of use and ability to have everything we need to manage our business in one place.

Inconvénients

Updates that may or may not work best for our workplace but we work with storeganise team to resolve these issues.

Avantages

Sehr gute support, großer Funktionsumfang ohne "aufgebläht" zu sein.

Inconvénients

Die Statistik Funktionen könnten noch intuitiver sein.

Avantages

We searched everywhere to find a solution to fulfill our consumer storage and delivery business. Luckily, we found Storeganise and have been very happy for several years. Storeganise's ease of use and ease of implementation is hard to beat. The customer support has also been top notch.

Inconvénients

The mobile interface could be better. It would be nice to have an actual iphone app available.

Avantages

Storeganise is streamlined to make booking orders, billing and payments easy for the customer and internal users. As an owner, I love that everything I need is under one platform, CRM, orders, inventory, billing, website management. It is affordable and the team is always available to help troubleshoot any problems that arise.

Inconvénients

We do not have any complaints; we love the platform and the ease of working in it on a daily basis

Avantages

Nos permitio pasar todo lo que teniamos a mano y excel al sistema con mucha facilidad.

Inconvénients

Como todo software comprado, no hay mucha posibilidad de personalizacion.

Avantages

Very intuitive and easy to use - both as an admin and for drivers and other users. Good support from Storeganise and good cooperation when developing new customer-specific functions.

Inconvénients

Some features are missing and the booking flow for the customer could be a bit more simple.