En savoir plus sur Uplifter
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Uplifter - Prix
Uplifter est disponible en version gratuite et propose un essai gratuit. La version payante de Uplifter est disponible à partir de 0,00 $US/mois.
Produits similaires à Uplifter
Uplifter - Avis
Évaluation des fonctionnalités
Tous les avis sur Uplifter
- Secteur d'activité : Logiciels
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Amazing
Avantages
Don't know what I'd do without it. Thanks for building this great tool. I use it almost everyday in my business.
Réponse de Uplifter
Thank you for your feedback! We're glad that Uplifter has been an essential tool for your business. If you need any further assistance, feel free to reach out!
- Secteur d'activité : Sports
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Gymnastics Facility
We would prefer a phone number to be able to connect with someone when we need instant help on urgent times. We are grateful for the quick email responses however. Uplifter is our first choice to use for our Gymnastics facility.
Avantages
It is very helpful that Uplifter connects to the Gymnastics Ontario insurance database. This saves us a lot of time
Inconvénients
We run classes with monthly payments and the system is not idea for this in a few ways. First, we cant withdraw someone for a future date, it happens at the time of action. Also, upon invoicing it is very confusing when someone joins late.
Réponse de Uplifter
Thank you, Taylor, for your feedback! We’re glad to hear that Uplifter has been your first choice for your gymnastics facility and that the connection to the Gymnastics Ontario insurance database saves you time. We understand that managing classes with monthly payments and future withdrawals has been challenging, and we appreciate your suggestions as we work on improvements. If you need further help, don’t hesitate to reach out!
- Secteur d'activité : Sports
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
review- selkirk challengers
Overall experience is good. Has many learning videos which help and help desk is quick to respond should issues arise.
Avantages
The convenience, options for recreational classes, website option, email communication, payments. Help desk is always quick to respond.
Inconvénients
Limited website options, cannot schedule emails or send text msg (ie. cancelled classes).
Réponse de Uplifter
Thank you, Brittany, for your review! We're glad to hear that overall you've had a good experience. We understand there were some challenges with limited website options and scheduling, and we're continuously working to improve. If you need any assistance, please don’t hesitate to reach out!
- Secteur d'activité : Sports
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Uplifter Review
My overall experience with uplifter has been amazing. They make my program registration so easy every summer and give me so much time to focus on other things.
Avantages
The uplifter support staff are amazing. They respons quickly, can solve any problem, and can provide step by step instructions. Any time I have an issue they always help me very quickly. I also love the back end of the platform. Easy to use, has lots of tools and lots of customizable items.
Inconvénients
I wish the website builder was more customizable so I could move images and text around to different places.
Réponse de Uplifter
Thank you, Isaac, for your review! We’re thrilled to hear that Uplifter has made your program registration process easier, giving you more time to focus on other aspects of your work. We’re glad that our support staff and the back-end tools have met your needs. We understand that more customization options for the website builder would be helpful, and we’ll take that into consideration. If you need further assistance, feel free to reach out!
- Secteur d'activité : Sports
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Definitely Recommend
The Uplifter system is great to work with and the Support team is second to none.
Avantages
The registration system is fairly easy to work with overall and the Support team is very fast and attentive
Inconvénients
Some changes (like the new transfer to Ayden) have been challenging to navigate.
Réponse de Uplifter
Thank you, Cindy, for your feedback! We're glad to hear that the Uplifter system has been great to work with and that you found the registration system easy to navigate. We understand that recent changes, like the transfer to Ayden, might take some time to adjust to, and we appreciate your patience. If you need further assistance, feel free to reach out!
- Secteur d'activité : Services et installations de loisirs
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Classes program
Had a terrible experience at first due to misquoting but I love the actual programming.
Avantages
Class organization, future classes are able to be programmed into the system. The countdown to registration for next term.
Inconvénients
Check in and out cannot be added to the program. We can get people to check in but if they forget we can’t add it in. It would even be great to have a time shift schedule added so we can send coaches their hours. We have also had problems with policies and not allowing parents to register due to the policies and so I had to take those off.
Réponse de Uplifter
Thank you, Kathleen, for your review! We're happy to hear that Uplifter has been helpful in organizing your classes and future sessions. We understand that the check-in and check-out feature could be improved, and we’re always working to enhance the platform. If you need further assistance, feel free to reach out!
- Secteur d'activité : Sports
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Great for Registrations!
Overall, I like it. We moved over from Jack Rabbit, and at first, I hated Uplifter, but it has grown on me, and improved, over the years.
Avantages
It is realitely easy to learn. I live that i can copy and batch update the seasons and programs. The reports are good, and I like that I can save my most used ones. I like being able to add my policies to the invoices. I love the wait list option, it makes life so easy when spaces open up. We use priority registrations, and the registration codes, which has been amazing for us. The registration process is easy on the admin end.
Inconvénients
I can't batch invoice a group for a product or subscription, which is a pain when I need to invoice 80 people for a fundraising item, outside of a program. I can't adjust quantities of products on invoices, I have to either make the products to reflect multiple items, or add it to the invoice 5 or 6 times, which is inefficient. The Ayden settlement reports do not offer an account name, just the invoice number, so I have to look up each invoice to identify which account to allocate the funds to in my book keeping program; I really don't like this new reporting. We still get complaints from parents that their end is confusing and hard to navigate, but I do feel like those parents are not always computer savvy.
Réponse de Uplifter
Thank you, Katy, for your review! We're glad to hear that Uplifter has been relatively easy to learn and that you appreciate the program's customization. We understand that batch invoicing could be improved, and we're working to make that process smoother. If you need any further assistance, feel free to reach out!
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Uplifter is worth every penny!
Once I learned how to navigate the system it has saved me so much time! I like how I can easily adapt/edit any registration needs, member info, and have it updated instantly. For our small but mighty non-profit organization it is important to us to have affordable solutions to help with our mission and working with Uplifter certainly provides us with that. The support and help I have received over the past few years not only learning how to navigate Uplifter but also as other questions arise at any time far exceeds any other support team I have ever worked with! I would recommend to anyone looking for a place to handle your organization or clubs members/profiles/registrations/learners whatever it is you offer!
Avantages
The real time work is done for me! Quick edits or changes are reflected immediately! Love how we can connect the live uplifter calendar to our other sites.
Inconvénients
We don't use it in the typical way it was intended for, as a non-profit organization offering free programs we do not charge or collect any fees but instead collect information we use for reporting. There are a few details that make it tricky when collecting from our participants and how they register but overall it works for us way more efficiently than our previous way of collecting information and registrations manually.
Réponse de Uplifter
Thank you, Lisa, for your review! We're glad to hear that once you learned how to navigate the system, it saved you time. It’s great to know that the real-time work aspect has been helpful. We appreciate your feedback on non-typical use cases, and we're here to assist with any challenges. If you need further assistance, feel free to reach out!
- Secteur d'activité : Sports
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Uplifter-Customer Service Second to None
We are in our second year and are pleased. We suggest things that we think are helpful and appreciate the feedback on those suggestions
Avantages
The tech support is amazing. If we have issues they are very quick to assist
Inconvénients
Cannot add things to classes (music, videos) very time consuming to add to individual students
Réponse de Uplifter
Thank you, Connie, for your feedback! We're glad to hear that you've been pleased with the tech support and that Uplifter has met your needs so far. We acknowledge your feedback about adding features to classes and will look into improving this functionality. If you need further assistance, feel free to reach out!
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Great platform, hopefully will continue being polished into excelence
A huge leap forward from what we were using before and very much appreciated
Avantages
Automation, customization of many features, along with the relative simplicity of the customer journey.
In terms of organizing our summer camp classes and easily creating attendance sheets, I couldn't be happier
Inconvénients
Some aspects (like repeat billing) aren't 100% on how they work and are limited in their customization, requiring more manual work to make it work the way we intend it to
Réponse de Uplifter
Thank you, John, for your review! We’re glad to hear that Uplifter has provided automation and customization options that have been beneficial. We understand that some features, like repeat billing, aren’t perfect, and we’re working to make improvements. If you need further assistance, feel free to reach out!
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Overall positive experiance.
overall good.
I preferred when I was able to do a live chat. Waiting for email returns can be a pain.
Avantages
Overall a decent program. Our board and coaches sometimes comment that they hate it and find it confussing... maybe just because they havent take the time to really look through it..
Inconvénients
For the volunteer option we would like to be able to link it to specific programs. As some of our programs do not require volunteering. So we have to create a special NO VOLUNTEER option for ppl to choose as it will force them to choose something. Then the people registering get all flustered and worry about what it is they need to volunteer for.
I would also prefer to see the policies pop up in the create a program page. Allowing me to simply click the policy to apply it, rather then having to search for the programs under the policy page. Sometimes its hard to remember all the programs and their names, and I always feel like im forgetting one.. Its just way harder to search it all for each policy. Id rather see a check of button for the policy.
Réponse de Uplifter
Thank you, Nicole, for your review! We’re happy to hear that you’ve found Uplifter helpful overall and appreciate your suggestions for simplifying volunteer options and policy applications. We understand that the lack of live chat support has been inconvenient, and we’re working on ways to improve response times. If you have any further feedback or need assistance, we’re always here to help!
- Secteur d'activité : Sports
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Customer Service Makes the Difference
Overall, Uplifter has been a great experience! It was extremely overwhelming at first, but the support and customer service easily guides you through the initial set. That same customer service is available as you get comfortable with Uplifter and want to experience more of the amazing features available.
Avantages
I love the prompt replies when I send an email request for help. The explanations are clear and they always follow up to ensure we have accomplished our club's needs.
Inconvénients
The upgrades that change things from one season to another. It's great to be up to date but its a slight learning curve as we set up a new season.
Réponse de Uplifter
Thank you, Karla, for your review! We're glad to hear that Uplifter has been helpful in managing finances and simplifying administration. We understand there have been some limitations, and we are continually working to enhance the platform to better meet your needs. If you need any further assistance, feel free to reach out!
- Secteur d'activité : Sports
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Uplifter Rocks!!
AMAZING!!! The support staff are always available. Response is quick. Training and explanations are always easy to understand.
Avantages
Uplifter is very user friendly and the on line support staff are amazing. The support staff are always able to assist, willing to do ZOOM calls where I can share the screen, and very helpful with setting up programs, policies and discounts. The easy training language supports volunteers who are just wanting to make their clubs better. I would very strongly recommend Uplifter for use by other organizations.
Inconvénients
I really have nothing that I dislike about Uplifter.
Réponse de Uplifter
Thank you, Judith, for your review! We're glad to hear you found the platform user-friendly and that our support staff has been helpful with training and setup. We're always here to assist, and we appreciate your strong recommendation. If you need further assistance or have additional feedback, please don't hesitate to reach out!
- Secteur d'activité : Sports
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Bedford Skating Club review
I talk about Uplifter all the time. The customer service is incredible and quick and the updates always make sense and help things run smoother. I use the program every day and am so thankful for how easy it is and the support the team gives.
Avantages
Ease of use, customer service & frequent updates, including ones based on customer feedback
Inconvénients
Nothing I dislike but a few helpful additions would be:
- Be able to pre-write emails and set their deliver date
- Be able to write notes next to skaters in the program file (similar to how we can see their group and age)
- Update the report card page to reflect the updated CanSkate skills
Réponse de Uplifter
Thank you, Becky, for your review! We're thrilled to hear that Uplifter has been easy to use for both your customers and your team. We appreciate your feedback on potential additions, and we’re always looking for ways to improve. If you need any further assistance, feel free to reach out!
- Secteur d'activité : Sports
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Uplifter Review
It is great. We are happy. The customer service is second to none. The website meets our needs on every level. The fees are reasonable. They care about their customers.
Avantages
The customer service. And how they are working to always improve their product.
Inconvénients
It just has some small things like when I upload the participants and their achievements for a class list, it also brings the people off the waitlist who are not currently registered.
I wish we could send text message alerts to our members from the website as reminders.
Réponse de Uplifter
Thank you, Patti, for your feedback! We're happy to know that you're enjoying Uplifter and that our customer service has been helpful. We understand there are things to improve, like when uploading documents, and we're continuously working on enhancing those features. If you need further assistance, feel free to reach out!
- Secteur d'activité : Sports
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Uplifter Evaluation 2024
I am always confident that I will receive excellent service and adequate responses to my questions.
Avantages
Quick response time from cutomer service and are usually able to satisfy our needs.
Inconvénients
French translations are not always up to date
Réponse de Uplifter
Thank you, Mireille, for your feedback! We’re pleased to hear that you’ve received excellent service and quick responses to your questions. We acknowledge the issue with French translations not being up to date, and we’ll continue to work on improving this. If you need further assistance, feel free to contact us!
- Secteur d'activité : Sports
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Awesome with patience.
Overall, my experience has been great.
Avantages
Although sometimes I feel that Uplifter and I speak a different language from an accounting perspective, I am appreciative of their new reports and the fact that they are always willing to help solve issues quickly and effectively.
Inconvénients
Their accounting reports, although there have been upgrades, I still wish they could meet my needs. They take a lot of navigation. And the fact that they do not do in person training, although from a budget perspective, I understand. I just wish I could show someone how I reconcile everything and get their recommendation. (without being by email or zoom)
Réponse de Uplifter
Thank you, Lindsay, for your review! We're pleased to know that your overall experience with Uplifter has been great, and that you've found the platform adaptable to different situations. We understand that accounting reports could be more streamlined, and we appreciate your feedback. If you need further assistance, feel free to reach out!
- Secteur d'activité : Services et installations de loisirs
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Uplifter Review - 10/2024
Overall, we have had a good experience so far.
Avantages
Uplifter has great customer service. Creating programs is very easy to do.
Inconvénients
Calendar is not easy to differentiate. Cannot cancel a single session.
Réponse de Uplifter
Thank you, Alexis, for your review! We're glad to hear you've had a good experience and found our customer service helpful. We understand there were challenges with the calendar and session management, and we're working to improve that functionality. If you need any further support, feel free to reach out!
- Secteur d'activité : Sports
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
perfect for gymnastics clubs
This has been a great online platform for our organization. most of our members find it easy to create an account and register their participants online. The online attendance is great so there is no more printing and paper waste.
Avantages
great customer service. If I can't figure something out, they are more than happy to help me.
Inconvénients
long learning curve to determine the best settings to set up the discounts, programs, and website platform.
Réponse de Uplifter
Thank you, Keira, for your review! We're happy to know that Uplifter has been a great platform for your club and that our customer service team has been helpful. We understand that there’s a learning curve, and we're working to simplify the platform as much as possible. If you need any further assistance, feel free to reach out!
- Secteur d'activité : Sports
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Not sure what this means
Fantastic support and generally an easy platform to use
Avantages
Great platform and very helpful support team
Inconvénients
Don't like how complicated it is to do evaluations for CanSakte
Réponse de Uplifter
Thank you, Natalie, for your feedback! We're happy to know that you've found the platform fantastic and our support team very helpful. We understand that evaluations for CanSkate could be simpler, and we’re working on improving that experience. If you need further assistance, feel free to reach out!
- Secteur d'activité : Sports
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Appreciative of the experience
We have been customer for more than 5 years and the development of the platform evolves with experience and our needs. Overall very satisfied.
Avantages
Payment on line. No more cash!!!!
All the info on members in one place
Inconvénients
Not being able to sell assigned places to shows.
Réponse de Uplifter
Thank you, Marina, for your review! We’re delighted to know that Uplifter has evolved with your organization’s needs over the years. We’re glad you value online payment options and having all member information in one place. We acknowledge your feedback about selling assigned places to shows and will consider it for future updates. Please don’t hesitate to reach out if you need assistance!
- Secteur d'activité : Sports
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Whistler Gymnastics review
Generally good. good support and good array of features to assist in running of the club
Avantages
It allows me to automate repetitive tasks such as running waitlists
Inconvénients
Limited scheduling capability - it would be nice to schedule individual dates for when staff are covering programs. We have had to use another piece of software for this.
Réponse de Uplifter
Thank you, Stephen, for your review! We’re glad that Uplifter has been generally good for your club and that automating repetitive tasks has been helpful. We understand that scheduling individual dates for staff coverage is limited and appreciate your feedback as we look into enhancing this functionality. If you need additional support, feel free to contact us!
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Highly Recommend
From our initial setup, to designing our website they are extremely easy to work with and helpful.
Avantages
The support team is fantastic. They are very helpful and flexible in setting up meeting times.
Inconvénients
Some of the videos are outdated and the help sections can be hard to follow at times
Réponse de Uplifter
Thank you, Nicole, for your review! We’re thrilled to know that you’ve had a great experience with Uplifter, from the initial setup to ongoing support. We understand there were a few challenges with some outdated videos, and we’re updating our resources to make sure everything is clear. If you need further help or have additional feedback, feel free to reach out!
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Uplifter 👍🏻
Fantastic! I have used it with two different clubs now (gold package) and it has made administration tasks & tracking much easier.
Avantages
Very user-friendly and the customer support team is very helpful when you have questions or can’t figure something out
Inconvénients
Entering achievements can be time consuming and don’t always reflect updated CanSkate skills
Réponse de Uplifter
Thank you, Kiera, for your review! We’re pleased to hear that you found Uplifter helpful for managing your members and payments. We appreciate your feedback and are always here if you need any further assistance or support.
- Secteur d'activité : Sports
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Loving Uplifter!
I love this program, and as I mentioned the customer service is amazing, and there is lots to learn from all their information available online. I find it does almost everything we need to run our business.
Avantages
Ease of use, customer service is quick and easy, lots of information/webinars to watch and learn.
Inconvénients
The only thing I can think of is that I wish the website had a few more options for design style.
Réponse de Uplifter
Thank you, Heather, for your review! We're glad to hear that you love the program and find the ease of use and quick customer service valuable. We appreciate your feedback about customizing certain elements, and we will consider it as we continue improving the platform. If you need further assistance, feel free to reach out!
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