Parcourir les avis sur Pipedrive

62 avis sur 3 045
Classer par :
henri
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 29/11/2024

Un cri moderne

Avantages

Un Crm moderne qui a changer la vie des commerciaux

Inconvénients

La mise a jours des système est un peu compliqué

Réponse de Pipedrive

Hello, Henri,

Thank you for taking the time to share your feedback!

If you need any assistance with your account, feel free to reach out to us.

Kind regards,
Pipedrive Team

Répondu le 06/12/2024
Elise
  • Secteur d'activité : Énergies renouvelables et environnement
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
0

5
Publié le 02/08/2023

Prospection et CRM

Conquise par ce CRM

Avantages

Les fonctions pratiques sont au rendez-vous avec ce logiciel de CRM très facile d'accès.Comme les fonctionnalités de suivi des communications et de gestion des divers contacts qui sont bien développées.

Inconvénients

Pas de point négatif que j'ai pu déceler en l'utilisant de mon coté.

Réponse de Pipedrive

Thank you for your feedback!

Répondu le 19/09/2023
Paule
  • Secteur d'activité : Collecte de fonds
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 28/03/2023

Transformer les ventes avec Pipedrive : avantages et inconvénients

Mon expérience globale avec Pipedrive a été positive. Je crois que cela m'a aidé à rationaliser mon processus de vente et à rester au top de mes tâches.

Avantages

J'ai pu gérer facilement mon pipeline de ventes, visualiser mes progrès et rester organisé. J'ai apprécié son intégration transparente avec les autres outils que j'utilise, ce qui rend mon flux de travail plus efficace.

Inconvénients

J'ai rencontré certaines limitations avec les fonctionnalités de création de rapports et d'analyse. J'ai senti qu'ils pourraient être plus robustes et personnalisables pour mieux répondre à mes besoins.

Elias
  • Secteur d'activité : Recherche
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 27/03/2023

CRM convivial : mon expérience avec Pipedrive

Pipedrive a été un excellent ajout à notre boîte à outils de vente.

Avantages

Pipedrive est un logiciel CRM très efficace et convivial qui m'a aidé à rationaliser mon processus de vente.

Inconvénients

Un domaine dans lequel Pipedrive n'est pas à la hauteur concerne ses capacités de création de rapports. Bien qu'il fournisse des rapports de base, il manque des fonctionnalités d'analyse plus avancées qui nous aideraient à mieux comprendre nos performances de vente.

Kevin
  • Secteur d'activité : Appareils médicaux
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 21/11/2024

Pipedrive Review

Avantages

Pipedrive is ace for managing our sales pipeline. It's really intuitive, which is great for onboarding new sales reps. I haven't had any dramas with tracking deals and keeping everything organized. The reporting features are pretty good too.

Inconvénients

To be honest, it's not as feature-rich as some other CRM systems I've used. It could do with some extra marketing automation tools. Also, the mobile app could be a bit better. But that's about it.

Réponse de Pipedrive

Hello, Kevin,

Thank you for your feedback!

We’re glad Pipedrive has been helpful for managing your sales pipeline and easy to onboard new reps.

We appreciate your suggestions on marketing automation and the mobile app, and we’ll keep them in mind for future updates.

If you have any further thoughts or need assistance, please don’t hesitate to reach out to our Support.

Best regards,
Pipedrive Team

Répondu le 06/12/2024
Brittany
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
4
Support client
0

4
Publié le 03/11/2024

Pipedrive, your go to…

As a marketing enthusiast and collaborator, I reckon Pipedrive is tops for managing leads within my team. Keen to see how this tool evolves as AI takes over the workspace, ay.

Avantages

This is my go-to lead management tool, mate! Love the visual pipeline design of the program, it's a beaut.

Inconvénients

Well, except maybe it could have a few more customization options.

Réponse de Pipedrive

Hello, Brittany,

Thanks for the great review.

We’re glad you love the visual pipeline and that Pipedrive is working well for managing leads.

We appreciate your suggestion on customization options and will keep it in mind. Stay tuned for our updates, because AI is definitely on our radar!

Best regards,
Pipedrive Team

Répondu le 06/12/2024
Alexis
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 12/03/2024

Pipedrive Has Been an Exceptional and Super Effective Software

the experience I have with Pipedrive is amazing.

Avantages

I like the reliability of Pipedrive.
It has been and amazing customer engagement tool that has been working so well.
It is so affordable.

Inconvénients

I do not dislike Pipedrive at all.
Pipedrive has been so amazing.

Réponse de Pipedrive

Alexis, we are delighted with your comments! Thank you for your feedback!

Répondu le 12/06/2024
Pankaj
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

5
Publié le 19/05/2023

Pipedrive gives a good capabilities for a CRM with great integration.

In my opinion, it's fantastic. Since I'm working in IT and sales, Pipedrive is a very powerful CRM for business with easy access for users. I used both HubSpot and Pipedrive recently, I prefer the way Pipedrive does this, I feel more productive.

Avantages

Pipedrive is very straightforward to use, the Pipedrive automation is the best it helps me automate my flow. When we started using it we loved it because it had fewer features than most competitors, but the features it had worked better.

Inconvénients

Limited filters- As comparison with other systems in market.

Michael
  • Secteur d'activité : Production audiovisuelle
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
0

4
Publié le 16/02/2024

Easy to use CRM

Avantages

There are many features to manage your clients and leads. It is easy to write notes, create voice notes (on the phone app), and schedule follow ups.

Inconvénients

Your clients can get lost in the shuffle if you do not schedule a follow up for them. Running reports also tends not to be as straightforward as Sales Force.

Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
2

5
Publié le 26/07/2023

Excelente CRM muito fácil para utilizar super recomendo

Excelente super recomendo para empresas que buscam melhorar o desempenho da equipe de vendas e pós venda

Avantages

Os recurso que o CRM oferece como gestão de leads e negócios são extremamente funcional pois conseguimos aplicar com toda a equipe de pós venda

Inconvénients

Infelizmente tivemos dificuldades na abertura de chamado

Erdem
  • Secteur d'activité : Défense et aérospatiale
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant pendant l'essai gratuit
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
3
Support client
2

4
Publié le 08/09/2023

Pipedrive vs WhatsApp

In several years it can took the throne of WhatsApp or telegram maybe.

Avantages

It has features like Telegram that makes easier to use a chat software.

Inconvénients

My friend said live chat is not so good for now.

Réponse de Pipedrive

Erdem, thank you for your feedback!

Répondu le 20/09/2023
Maximiliano
Maximiliano Afficher plus d'informations
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

5
Publié le 16/02/2023

Pipedrive, a user experience with a sweet flavor!

The user experience I've had with Pipedrive has been excellent because I can easily and intuitively obtain all the information I need. In my opinion, the way it manages sales processes, no matter how complex they may be, is excellent. In addition, my bosses are very satisfied with the wide range of plans available depending on how the platform is being used. I take my hat off to such a company that is available 24/7 for any inquiry!

Avantages

What I liked the most about Pipedrive is how easy it was for me to adapt to using it, as it has many tutorials and support materials that make it much easier to implement as a work tool. Additionally, I must say that I am amazed by the ability to automate tasks, as it makes my work easier and improves my efficiency for following up and closing sales.

Inconvénients

I am very satisfied with using Pipedrive, and it seems difficult for me to choose any negative points. I will only name two that, in my opinion, could be an opportunity for improvement: the lack of deeper customization and the absence of advanced marketing functions. Apart from that, the user experience is excellent.

Glena Cristina
Glena Cristina Afficher plus d'informations
  • Secteur d'activité : Textile
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 02/05/2023

An intuitive and efficient CRM tool

Avantages

One of the most useful features of Pipedrive is its ability to easily create a custom sales funnel, allowing you to clearly visualize the sales process and track progress at each stage. I also love that I can sync my email and schedule reminders to follow up on important emails and calls.

Inconvénients

some advanced features are only available on the most expensive plans, which could limit the ability of some small businesses to take full advantage of the tool

Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
3

4
Publié le 05/06/2023

Very Good

Avantages

Used pipedrive recently, found it very easy to use CRM compared to other CRMs we have used.

Inconvénients

User interface can be improved for better customer experience.

James
  • Secteur d'activité : Jeux d’argent et casinos
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 01/03/2023

A Great Choice in CRM

Overall, my experience with Pipedrive has been very positive. The software's user-friendly interface, powerful reporting and analytics features, and sales management tools make it a top choice for businesses looking to improve their sales performance. If you're in the market for a reliable CRM software that's easy to use and packed with features, then I highly recommend checking out Pipedrive.

Avantages

I have had the opportunity to explore and evaluate Pipedrive software. In my experience, Pipedrive is a highly effective customer relationship management (CRM) software that helps businesses streamline their sales processes. One of the main advantages of Pipedrive is its user-friendly interface, which makes it easy for both sales representatives and managers to use. Additionally, the software offers powerful reporting and analytics features that provide businesses with valuable insights into their sales performance.

Inconvénients

While Pipedrive has many benefits, there are some cons to consider. For instance, the software's pricing model requires businesses to upgrade to a paid plan to access some of its features. Also, some users have reported that the software can be slow to load when working with large amounts of data. Despite these drawbacks, I believe that Pipedrive remains a highly effective tool for managing and optimizing sales operations.

Réponse de Pipedrive

Hi James,

Thank you very much for your feedback!

We apologize for any inconvenience the slowness experience may have caused in your business, we can understand how this can impact your work. Service interruptions can be caused by different factors but we can guarantee we will look into any issues being reported carefully and as quickly as possible.

We would like to reassure you that our Support Team is here to help you 24/7 and we will be more than happy to help with any questions you might have.

We will forward the feedback internally and make sure it will be taken into account for future improvements.

Thank you!

Répondu le 08/03/2023
Melissa
Melissa Afficher plus d'informations
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
3

4
Publié le 29/05/2022

Our team can stay organized with Pipedrive

Pipedrive is a forward-thinking business with a solid CRM system. Pipedrive is one of the top CRMs out there. Keeping tabs on commercial real estate leads is easy with this tool. Salesforce-based systems have previously served me poorly since they were very sophisticated for my small-scale requirements.

Avantages

Pipedrive is great since it does exactly what it's designed to do while also providing so much more value than simply a CRM. Makes keeping track of agreements and maintaining a clean pipeline a breeze. Notes and phone conversations may be easily recorded. You may sort and filter anything you want in the pipeline view.

Inconvénients

To do "granular" searches, it might be challenging. I've found it difficult to sort by really narrow criteria. My recollection is that it was difficult to sort deals by area, deal size, and other parameters.

Karin
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 07/11/2022

Great sales software

Very happy customer and I would recommend it.

Avantages

I was looking into different softwares happy I picked such a clear and easy to use tool.

Inconvénients

So far im happy with the features im using, I should explore it more myself.

Réponse de Pipedrive

Hey Karin,

Thanks for sharing your feedback!

Keep an eye on our Community (https://community.pipedrive.com/ and follow the news about Pipedrive!

If there is anything we can help with, let us know and we will be more than happy to help!

Répondu le 09/03/2023
Varun Afficher plus d'informations
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
0

4
Publié le 21/09/2018

Great tool for staying organized and up to date with email marketing and the prospects!

Avantages

We have customers buying our products from all around the world and keeping a record of their contact details and purchase history is very easy with the help of Pipedrive. When we get a new customer sign in to a contract with us, our marketing team who runs another pipedrive campaign just forwards the deal to us and we only have to save it to our database and it will be added to the existing customers list. We then add activities to this deal to stay connected always.They are as follows, setting a feedback enquiry after one week, if receive a feedback set another activity to let the feedback team to reply to the email etc.. This can keep everything from getting a lead to inviting a customer to come back to our service again organized well. With the help of pripedrive we see our customers are happy how we treat them even after closing the sales.

Inconvénients

There is no facility to add an auto responder when someone answers to our feedback inquiry. Sometimes the web browser application freezes and takes more than 10 minutes to recover.

Simone
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 19/02/2023

Ottimo CRM per lo Scaling Up

La mia esperienza complessiva con Pipedrive è stata a dir poco sorprendente. Ha rivoluzionato il modo in cui gestisco le mie attività, rendendolo molto più efficiente e organizzato.

Avantages

Una delle cose che mi piace di più di Pipedrive è la sua semplicità. L'interfaccia è facile da navigare e le funzionalità sono semplici, il che lo rende ideale per il lavoro di squadra. Anche il modulo di automazione del flusso di lavoro è un punto di svolta, riducendo significativamente il tempo necessario per le attività ripetitive. Inoltre, i report generati da Pipedrive sono incredibilmente approfonditi e apprezzo la possibilità di condividerli con il mio team e i partner in tempo reale.

Inconvénients

Sebbene apprezzi la varietà di piani offerti da Pipedrive, una volta che ti sei abituato alle opzioni più avanzate, può essere difficile accettare i piani di livello inferiore, a seconda del budget dell'azienda.

Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
1
Simplicité
2
Support client
2

3
Publié le 28/10/2022

Need more Improvement

Avantages

easy to useLike excel formatEasy to deploy

Inconvénients

Very simpleleggy sometimesNot useful for more user and data

Réponse de Pipedrive

Hey!

Thank you very much for your feedback!

If there is anything we can help with, let us know and we will be more than happy to help!

Répondu le 09/03/2023
Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 15/02/2023

Pipeline management was never easier

Sales, crm and pipeline management

Avantages

Free trial really helped to assess all features. All stages are clear and provides more visibility in each stage.

Inconvénients

Difficult to ensure adoption as there were multiple integrations.

Diego Sebastian
  • Secteur d'activité : Appareils médicaux
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
3
Support client
3

4
Publié le 06/11/2022

Pipedrive: Gamma de contactos para el marketing

Avantages

Es un software muy integrado con el uso de contactos

Inconvénients

Le faltan mas actualizaciones para su uso sin conexión

Réponse de Pipedrive

Hey Diego,

Thank you for your insights!

We will make sure to forward it to our dedicated teams.

If you need any help, please reach out to our Support Team. They will be happy to help!

Répondu le 09/03/2023
Dipin Afficher plus d'informations
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
4

4
Publié le 22/04/2019

An amazing customer relationship management software to create customized workflows.

Avantages

The best part about Pipedrive is that it can be customized well according to the size of the firm. It has helped us a lot in streamlining our sales processes. It is great in simplicity and promises ease of use. We just need a device and a browser. The best part is that we can have more than one pipeline. I just love it when we see the updates regarding the task like we can see different icons according to the task status. They literally provide a lot of details on their dashboard. We can just upload all our documents and proposals to one place. It has been really easy to use that we didn't require any specific training and induction for using this.

Inconvénients

I haven't found a way to send emails on the mobile application, that I had to shift to other service providers. The contacts page requires improvement.

Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
5

4
Publié le 21/06/2020

Smart solution for selling funnel

In a big picture, Pipedrive helps me a lot when dealing with clients and prospects base. It is a good CRM.

Avantages

Pipedrive is easy to navigate and very simple to show the prospects/clients you are enrolled in. The dashboards are easy to understand.

Inconvénients

If you are coming from another tool, this software might be a little bit strange. That because some functionalities are not very clear or they put it in a different way,

Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 14/01/2019

An Overall Great CRM

A big part of Sales is the customer experience. Pipedrive allows for us to stay on-top of the day to day in managing and cultivating our relationships, while also having the forecast to see our progress with overall sales.

Being able to customize your pipeline and move deals where you want with ease might be the nicest part of Pipedrive (user friendly). Pipedrive is a software that you get excited about using.

Avantages

- Very easy to use
- The interface is user friendly and visually pleasing to the eye
- The email integration is great. Allows for you to focus and stay in the same place at all times (eyes aren't bouncing from place to place).

Inconvénients

- Being able to track and analyze specific data.
- Having an "undo" button if you were to do something wrong on filtering deals.

25 avis sur 62

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