VoucherCart

Avantages

A very slick, frictionless user experience for customers buying vouchers. Also dead easy to administer on the back end and set up new vouchers etc. We never have technical glitches which is unusual for software and the support is always very promote and helpful when needed. Very easy and quick to look up orders and get sales statistics. The social media integration makes it very good for promoting offers if you create a voucher for the offer. We alos use VoucherCart now for selling event tickets which works really well.

Inconvénients

Personally I would like to see more design options for the presentation of the printable pdf on eVouchers.

Avantages

It integrates to EposNow with no hassle. They were able to upload all my previous vouchers onto the system for no extra cost. It was ready to use within minutes of me downloading it. I loved the fact they designed some of the vouchers for us using our design style.

Inconvénients

It would be great if the in-store selling process could be improved. When we sell the vouchers in store we have to fill out the form as if we were the customer. It would be great if there was a selling screen removing the need for us to fill out the customers details.

Avantages

The team behind VoucherCart are passionate about their product and provide very responsive support. The vouchers are easy to set up. The look of the site is very slick and polished.

Inconvénients

The user management features make it tedious when adding a new member of staff, group permissions would be a great feature for our business.
Still not able to upload our own templates for our voucher, although the support team are quick to respond.

Avantages

It is users friendly and very easy to use for both sellers and customers. They have a lot of features so you can arrange your campaigns easily.

Inconvénients

We cannot track the records when we run our own ads since this is a third party website. Also, since it is not in our main system, our customers cannot redeem the vouchers during their checkout process. They have to give the code to our staff to redeem.

Avantages

We find Vouchercart an extremely user friendly software - not only from the customer perspective however from the admin/user side. It has great reporting and promotional functions and has improved vastly visually over the years we have been using it. It now feels like an integral part of our own website.

Inconvénients

We could improve on the use of the system for redemption of vouchers however this is merely down to another internal system we have adopted over the years, and given the sophistication of our main CRM/hotel email marketing platform we tend to download the data and import into this system rather than using the Vouchercart email platform.

Avantages

It's very easy to use, manage and set up. With some online training in under an hour, we were ready to go. Support is very friendly and they are always willing to assist and drive sales.

Inconvénients

There is nothing that we don't like. We have seen voucher sales increase and it has taken all the admin away from us, which is great!

Avantages

Easy to use. Really like the esthetic and overall look. Classier styling than most vouchers. Was easy to set up and get going. very simple to use for email shots and our own social promoting. Very flexible and unlimited ways to implement for our needs, not just as regular vouchers. We use them several ways to generate extra income. With their system we don't have to rely on them in any way to assist our guests. We can do anything we want for anyone if we chose to. Their Customer support is exceptional! Literally the best 3rd party company and voucher company I have worked with in 15 years in hospitality.

Inconvénients

Nothing is perfect, and there are small things I would change or amend, but the team take everything on board, and I always come away from every encounter with the support team feeling positive about the experience.

Avantages

So easy to use, vouchers easy to add, remove and amend, the process is streamless. Our voucher sales have tripled since working with vouchercart and your client can download & personalise instantly. What could be more perfect your website earning you money without any effort and whilst you sleep!

We have worked with Vouchercart for a number of years now and have always found them to be supportive and professional. Nothing is too much trouble for them and they always respond promptly to any queries you may have.

The perfect solution to selling vouchers on line with no effort, well done Vouchercart, highly recommended!

Inconvénients

There is nothing to dislike about this product it works in the background seamlessly generating revenue and increasing profits.

Avantages

I love voucher cart for many reasons. I can not fault this software with not even one fault and I really can't say that about many other things I use within my business. The customer service I have to say is exceptional! One of the rep has made it very easy for me and has answered every single queries I've had promptly. I also love the precise details they provide for you with the statistics and many other important information. I also love the simple and clean set up of their site for me to use . I can go on and on ! Keep up the good work .

Inconvénients

I honestly love everything. There is not anything I have experienced from early on till now I have had negative issues about. One of the rep has been wonderful in helping me set everything up initially and the whole process has been simple.

Avantages

We find VoucherCart extremely user-friendly, both for the customer-facing experience and back of house use. VoucherCart works seamlessly with our online presence and is now an invaluable route to market for us.

Inconvénients

Nothing that springs to mind, works very well.

Avantages

We are able to receive up-to-date notifications about the vouchers we should produce and reports about the sales we have made.

Inconvénients

I am not sure how the software sells the vouchers, but it certainly looks good on our website.

Avantages

Very functional with great ease of use. Gives clear reports for accounting

Inconvénients

Can't think of anything which is troublesome

Avantages

Easy to use, quick to set up and very user friendly. Customer service are superb! Highly recommend.

Inconvénients

Works for our product perfectly - so glad we switched to this system.

Avantages

Can offer vouchers for specific deals to tickets for ticketed events in one place, and generally front end staff find it easy to administer and control redemption and implementation of vouchers and tickets. Can change pictures text etc. very easily to accommodate different offers and if have a problem, always someone on the end of the phone. Very supportive in implementing some things required that can't be done by the end user, creating bespoke templates etc.

Inconvénients

The only issue, which is understandable is that some thing have to be done by vouchercart for you. It is not a real problem , just when used to doing everything yourself, having to ask for help or assistance can be a bit hard to deal with - personal pride?

Avantages

Easy to use. Great integration to our software and using the same branding. Excellent customer service.

Inconvénients

I don't think there's anything to dislike!

Avantages

Easy to use, having participated in the implementation of this software I can comfortably say the whole process was smooth and the transition seamless.

Inconvénients

I enjoy using the software and I think it is extremely convenient, the only thing that could be better would be for the software to communicate with our POS system, so that the voucher would be directly linked with the open check.

Avantages

Simplicity of use. Easy to use and monitor vouchers. Able to part use values.

Inconvénients

This software met all of our needs and has more to offer which as of yet we haven't tapped into

Avantages

Vouchercart has become a great addition to our website to allow customers to purchase gift vouchers. It is user friendly and would recommend to any business.

Inconvénients

Don't really have anything that we don't like about the product

Avantages

Easy to use, plenty of options, accounts and sales info easy to understand and product offered is good.

Inconvénients

Awkward to preview and amend set vouchers for new imagery etc once initially integrated

Avantages

Good customer support and quick responses.

Inconvénients

Not easy to add a new voucher as we usually need someone else to help. It would be good if we could upload our own images

Avantages

Time saving and efficient

Inconvénients

n/a

Avantages

Where the option of gift vouchers online has become more sophisticated in recent years, a simple monetary value voucher was no longer suitable for our users. Vouchercart offer an attractive voucher solution and their team help tailor the products/packages and have expertise in maximising sales that are of great benefit.

Inconvénients

Finding the branding that suits is fairly easy but there could be a more extensive template section with pre-defined layouts for the design process to be a little easier.

Avantages

It is very easy to use, both for clients and employees. The layout of the landing page and the vouchers is very good and very easy to set up.

Inconvénients

There were some problems with the mews integration at first but they were solved very quickly and my input was always taken into consideration.

Avantages

Very easy and obvious to use even if you have never used it before. Site is also updated regularly with improvements.

Inconvénients

Feel like there could be an option to blacklist customers who have bought vouchers in the past for fraudulent purposes.

Avantages

Great support. Another pro is how we can custom the amount of vouchers, the sale times etc so once set up it takes little work after. Social media tool is great, again once set up is done this operates on its own.

Inconvénients

I don't feel there are any cons, I have asked Management and Accounts who also feel there is nothing more we would look for from the system at this stage. We are working on just pushing what offers, package we do have and to spread the word they are now available this weekend - Christmas will be a great success.