membermeister

Avantages

How well structured and easily organised it is to look at. It's very efficient and I love how easy the team are to get hold of if I have any issues or questions. Plus they always take suggestions and feedback on board and actually implement our ideas to improve the system to our needs.

Inconvénients

It is very expensive so I do have to justify paying for it over other software systems. I choose to pay for it as a luxury because I feel it really saves time and helps me but it is an expense I have to justify.

Avantages

I can see all the invoices in one place and who has and who hasn't paid. It is easy to send reminders, easy to navigate and the support team are extremely helpful.

Inconvénients

There is nothing I do not like. I find it all very useful.

Avantages

Don’t have to download and install programmes as it’s cloud based meaning no time wasted doing updates. It’s a very user friendly dashboard

Inconvénients

There is nothing that I dislike about membermeister

Avantages

Easy to use. Gives you everything you need to help run your business

Inconvénients

Nothing! It provides me with everything I need.

Avantages

Organize It helps me keep my work organized and also have a place where my future students can register.

Inconvénients

They need to have an app that can be downloaded on phones so that students can enter and pay more easily.

Avantages

I have tried various CRM systems for dance schools and some of them offer far more options than Membermeister, however you still cannot beat the simplicity of the system and anyone can use this system straight away. It is not complex to set up and you can be up and running in a matter of minuets, saving a great deal of time. I have run three CRM systems alongside Membermeister over the last couple of years and paying twice but it was important for me to get the right system for both myself and my staff., most importantly my staff. I work with computers and programmes all day long and know my way around software so I can use the more complicated systems but it is my staff who also have to use it daily and Membermesiter is the one they love the most.

Inconvénients

They do not have as many features as other CRM systems and they are not as cheap as others, but they seem to be adding more and more features on a regular basis without changing the way the front end looks so for my staff it is great for them.

Avantages

I like how communicative the team are when dealing with questions, in a very quick and helpful manner. I would highly recommend using membermeister to organise your school, business, life!

Inconvénients

I am really happy with the software and any requests that I have asked for have been put onto the system shortly after my feedback.

Avantages

Seamless process to convert from basic excel spreadsheets - all taken care of by exceptional support from [SENSITIVE CONTENT].

Inconvénients

My 1 wish would be for the system to record credits for cancelled lessons and auto deduct from next invoice run.

Avantages

Easy to use software, helps keep track of outstanding invoicing and check cash flow. Good for monitoring student attendance.

Inconvénients

It would be helpful if the 'Items and Discounts' feature items could be alphabetised, as searching for certain items when invoicing can be time consuming when they are listed randomly.

Also, gender roles could be revised to add non binary to the list.

Avantages

This is the best software for dance studios I’ve ever used Makes running out studio so easy and is a massive time saver Keeps all our information in one place.

Inconvénients

Nothing everything works well I’d like to be able to leave personal notes to teachers on there

Avantages

It is simple and so easy to use! The team are so helpful if there are any questions or issues and they are always keen on feedback / any improvements we could make

Inconvénients

Deleting students & parents at the same Time or an option for this would be useful.

Avantages

Save me so much time when creating multiple invoices.

Inconvénients

I've had issues with the printable registers. I run classes from a church hall without wifi so am not able to use the online versions. The support staff, however, has been very helpful with coming up with ideas of how best to using the register functions of the software.

Avantages

The simplicity of creating invoices and seeing who has not yet paid and sending them out reminders.
The ease of setting up and taking class registers.

Inconvénients

It is not designed for invoicing Pay As You Go students, but with customer representative's assistance we have found a very workable solution.
You need wifi access to take the registers, but you can easily create printable registers. They are working on an app that I hope will solve this one.

Avantages

The ease of use, it takes a very little amount of time to get accustomed to the software. The support when you do need some help is extremely good and I am never stuck for long.
I also love the fact that my staff are able to access the data for contact and medical details for children very easily and so there is no need for paper lists or issues with security of data.

Inconvénients

Currently not able to automatically invoice each month, it is only manual but I believe this is in the pipeline.
I also find setting up a term and removing the half terms a little over complicated as I tend to forget how to do it each term as it is 3 months between set up and it isn't that obvious. Easy when you know how but I think it could be simpler and more obvious.

Avantages

Everything is in one place. Membermeister enables us to keep track of the various elements of the day-to-day running of our business, and makes it incredibly easy to keep up to date with everything - all in one place! The ease of use is fantastic and the support offered is second to none. It is rare I come across any issues with how to use the software, but if ever I do, the customer service is great. CSR is always incredibly helpful and informative!

Inconvénients

I like that I am able to colour code each of class / terms, however, it would be even better if there was a way to only view specific colour groups!

Avantages

Membermeister is very simple to use - it took very little time to 'learn' which meant I could get on with running my business almost immediately after switching software. This was brilliant and the team at Membermeister were incredibly helpful, going out of their way to help me transfer my customer data and get set up.

Inconvénients

There is nothing I dislike - the team are constantly adding new features which is fantastic. Occasionally I think of a different way a certain feature could function, but know the Membermeister team are happy and willing to listen to suggestions and take them in board to further improve the software.

Avantages

They’re a great team to work with and it has all the functions you could ask for! I can’t really fault this software as without it I would not be able to run my school as I do! It doesn’t everything you could want and is really easy to use.

Inconvénients

This is hard as there’s not much I dislike! You do have to pay for it but in my eyes, it’s all totally worth it

Avantages

It is very simple to use, aesthetically pleasing and easy to navigate your way around. I cannot rave enough about the customer representative and the help he has given us over the months we have been using it. We are a large and very busy school which has often meant turning to him for advise on how best to do things. He always then comes back with the support I require and leads me in the right direction.

I have found it much easier to print registers, find information, email pupils etc than with previous systems. I feel the system is also very user friendly when it comes to training new members of staff or even our teachers (without an admin background) who need to use it from time to time too.

Overall I am very happy with the move to Membermeister.

Inconvénients

My only thing I would say is that due to our large volume of data in the system it can run slow especially when loading large pages like our student or term overview. This is the only reason I deducted one star from the Functionality score.

Avantages

Membermeister has increased our income and efficiency enabling our team to effectively manage class bookings and invoicing

Avantages

I love the ability to check payments, class numbers and all admin info in one place. The medical box is extremely helpful and so is the ability to print registers if needed. Being able to connect to GoCardless makes payment easier for our students and families and ties everything together professionally. Using TAGS has been useful, especially to when students need to move up an age group or to list what numbers they are in in a show or even to see how many boys you have v girls!

Inconvénients

I would like to see totals at the end of some of the invoice/payment pages and on the front page when you hover on the bar chart. I would like to see the forecast revenue for each class reflect the actual amounts that include student discounts applied rather than the best possible cost.
Although the link to GoCardless is excellent, we would like to see payments made a little quicker to our bank.

Avantages

I like the fact that we can now take payments directly into the bank, they are recorded accurately and I can see exactly who owes money

Inconvénients

The only drawback is that have a complicated way of giving discount and the system doesn't quite allow for that, but it does allow to give discounts in other ways, I have just chose not to change at the moment.

Avantages

I am the least techie person in the world, so if I can manage Membermeister then anyone can! If I do have a problem, [SENSITIVE CONTENT HIDDEN] and his team answer - clearly and patiently- within an hour. I don't know how I would do without Membermeister now

Inconvénients

Nothing. It's me that can't remember the odd thing.

Avantages

Everything, It will streamline your business.

Inconvénients

Can't think of one single thing

Avantages

The best thing about it is everything is in one place: student info, communications, invoices and so on, rather than having to hop between different bits of software. The fact that an enquiry can come through our website and go straight onto the Membermeister system is awesome, it saves a lot of time and labour.

Inconvénients

Sometimes it is a little clumsy or long-winded to have to come back to a main page to move on, ie it would be good to have "Next" buttons for students and classes. Also we hope that soon we can integrate our monthly gocardless direct debits too, alongside the invoiced gocardless payments.

Avantages

Ease of use, reliability, multi-functionality.

Inconvénients

That we did not start using the software sooner!

Avantages

The software is very user friendly and so accessible across all of my devices.

Inconvénients

I haven't encountered any problems so far.

Avantages

it has made our administration easier, and it's a great way of consolidating various documents, spreadsheets and email software

Inconvénients

it lacks a few functions we would ideally like to have

Avantages

This software made invoices so much easier and saved me a lot of time with the class email feature

Inconvénients

It take a bit of getting used to but the customer service is second to none

Avantages

Membermeister makes the integration to your website so easy. The forms look highly professional and the customer service provided by [SENSITIVE CONTENT HIDDEN] and the team is exceptional!

Inconvénients

Nothing -I cannot see a fault with the service or software

Avantages

Very easy to use on site or on the move.

Inconvénients

None that we have experienced so far with this software

Avantages

Ease of use; great support from helpful team on the end of a phone; the step by step videos are great! shared access to the registers with teachers which makes it easy to let them know of any extras or missing people in class.

Inconvénients

It doesn’t quite fit my workflow process

Avantages

It's easy to get to grips with. Lots of ways to recover data to assist making decisions and working things out.

Inconvénients

Not easy to link students into families so ease invoices.
Occasionally emails don't get to all recipients.

Avantages

The software is very easy to use and set up, I use it for keeping pupil information, registers and invoicing. It's great that you can invoice for planned terms and individual items such as examinations and uniform. Great support team who always talk you through everything its also great that there are help videos you can view. For someone who is not great with technology and software this is so used friendly.

Inconvénients

The only thing I haven't found yet is if you can prepare an invoice in advance and then arrange a set date/time for the invoice to send without you logging back in.

Avantages

Membermeister saves me so much admin time by making invoices in an instant. I can also track payments easily and send reminders meaning I never miss out on getting paid.

My registers and invoices are so much more professional than before, keeping my customers happy!

Customer service is exceptional, if ever I have any troubles using the software (which is rare as it is so user friendly) my questions are answered swiftly and completely.

I had always been hesitant about getting something like this in the past as I thought the transfer would be difficult and time consuming but my records were all transferred across for me and set up ready for me to use.

Avantages

Allows for organisation of my school. It is clear and easy to use.
It allows me the facility to send group emails and chase for payments etc.

Avantages

- The ability to email classes from a professional system
- The ability to log all the client information with ease
- invoice system is great to keep track of who has paid and who is due to pay

Inconvénients

- I still struggle with how i can invoice one parent for their two or three children who are in different classes

Avantages

It's so easy to navigate and keeps all the student info I require in one place.

Inconvénients

So far I have no negative feedback for this software.

Avantages

Fast, easy and efficient

Inconvénients

Would help if you could add a student waiting list section

Avantages

Easy to use and everything is easily accessible. The admin support is second to none.

Inconvénients

No it’s all great and we have everything we need so far.

Avantages

Easy to use. And no software to download.

Avantages

I like the ease of everything, it’s so easy to use & so helpful.

Inconvénients

I like everything about membermeister, it’s made my business so much more professional.

Avantages

Easy to use
Professional
Excellent customer service
My customers love it!

Inconvénients

Nothing its all brilliant! I cannot fault it.

Avantages

Having remote access to everything and being able to keep all details accurate easily and quickly from wherever I am. No more out of date registers or endless post-it notes!

Avantages

I love the interface. The software does a lot but it is very easy to navigate and use. I have worked in schools using Schoobase and SIMS and I am very impressed with the design and feel the designers have an excellent understanding of how software can support a dance school.

Inconvénients

I would like an app to support the software.

Avantages

Very easy to use

Inconvénients

No cons

Avantages

The ease of use and the clarity of it. If I get stuck someone from the team is always available to help solve my query.

Avantages

Set up was fast and the programme is incredibly user friendly which is great when you have so many people in one organisation able to use it.

Inconvénients

The only thing for me as because I have 2000+ members my programme runs quite slow at times, but for a normal dance school of 100+ students you would not have that problem. I would reccommend anyone who is thinking of buying a system to keep an eye on registers and be able to produce invoicing this is for you!

Avantages

The software is fantastic and has changed my life! Sending invoices and keeping track of all my finances and students is extremely easy! I’m not the best with technology but have no problems working the programme.

Inconvénients

There isn’t anything I don’t like about the software.

Avantages

I enjoy being able to visually view our timetables and being able to deliver invoices directly to customers with the connections through GoCardless and Quickbooks. Having all our users in one space is amazing.

Inconvénients

Some more flexibility with invoice delivery I.e monthly payment invoices otherwise I have nothing to negative to say.