membermeister

Avantages

It's extremely easy to use, easy to set up and not unnecessarily complicated.

Inconvénients

Nothing to date, anything I wanted slightly different was customised for me at no cost

Avantages

We have found that this software greatly improved our efficiency. Integrating invoices to timetables and payments is extremely useful.

Inconvénients

The only thing we would like is some way to integratE/connect direct debits with accounts when not associated with an invoice.

Avantages

user friendly and system which doesn't need much training to be given to operate. Has all the necessary points for dance school admin

Inconvénients

At times system can be slightly slow when loading student details. would also be helpful when searching for students to come out and be back where the search left not have it reset.

Avantages

It’s clear and easy to use if you’re not that comfortable with technology

Inconvénients

Nothing I love it. Membermeister is brilliant

Avantages

Membermeister addressed all of the needs for the business, and the support received is exceptional and timely.

Inconvénients

I didn't prepare enough of the start up information to benefit from the incredible set up assistance from Membermeister.

Avantages

I like that I can generate invoices quickly and simply & merge invoices for customers with multiple children in classes.
Duplicating classes for the next block is straight forward and works ideally for me as my customers pay on a calendar month basis. Each month will have a different cost and this function makes this simple for invoicing as it works it out.
Keeping track of payments is straight forward.
I like the 'missing email address' function.

Overall, everything is very straight forward and simple to run. I find this much better to previous database systems I have trialled as they were much more complicated.

Aesthetically too I prefer Membermeister.

Inconvénients

I would like to be able to set a different default for certain settings:
Default payment option (it selects cheque for new customers but I would prefer it to select cash)
First name Alphabetical order default when printing registers as a few times I've forgot to change to this.

A 'back' button for going back to class payments after I have edited an invoice.

I'd like to be able to define relationship of emergency contact details as these are not always 'parents'.

Avantages

Once set up everything is accessible in an instant.

Inconvénients

None it transformed our back office and the students and parents feedback has been fantastic as well

Avantages

Ease of use, especially for a non-regular user
The tagging functionality
UK-based customer support
The ongoing system development & the opportunity to add our thoughts and ideas into this process

Inconvénients

Lack of built-in reporting tools - but that's changing
Doesn't have a built-in synchronised interface to our accounting package - our previous software had this

Avantages

Membermeister is really user friendly; it does everything I need it to do and more making the management of my performing arts school so much easier than it was before I discovered the software. Invoicing and communicating with students and their parents are now a piece of cake and it's great to have my database of students stored in one secure location that I can access anywhere, I really couldn't and wouldn't be without it. Added to all of this the help and support I receive is always incredibly friendly!

Inconvénients

I love everything about Membermeister! I would love it even more if it was possible to manage all of my accounts through the software too, if this might be something for the future?

Avantages

I've been using Membermeister for the last 4 years, it has streamlined the whole process of enrolling and billing customers. It looks professional, everything in one place , very user friendly.

Inconvénients

Sometimes a whole group email can end up in customers spam box. I guess its more about their settings than membermeister?

Avantages

Simple to use, and excellent support when customisation was needed

Inconvénients

The system does not allow members/customers to manage their own data. This is something that is being considered for development.

Avantages

The system is so easy to work and does some fantastic features and makes things so easy and effortless. E mailing clients and students professionally along with easy to generate bills which used to take along time. Teachers can actually do registration on there phone to update the system!! Amazing

Inconvénients

If teachers don’t update then it can be a nightmare, maybe a reminder is needed if no changes detected within 3 weeks?
also the filter option and to generate bills for half the pupils isn’t functional enough.

Avantages

Holds class timetable and student database. Easy access to contact parents. Creates invoices and reports to record payments.

Inconvénients

Would like an easier feature to invoice a select amount of people for all the classes they do rather than everyone on the system as we have a dance school of over 500 but only have 200 paying for a month in one go.

Avantages

The best thing about it is everything is in one place: student info, communications, invoices and so on, rather than having to hop between different bits of software. The fact that an enquiry can come through our website and go straight onto the Membermeister system is awesome, it saves a lot of time and labour.

Inconvénients

Sometimes it is a little clumsy or long-winded to have to come back to a main page to move on, ie it would be good to have "Next" buttons for students and classes. Also we hope that soon we can integrate our monthly gocardless direct debits too, alongside the invoiced gocardless payments.

Avantages

The software is very user friendly and so accessible across all of my devices.

Inconvénients

I haven't encountered any problems so far.

Avantages

This software made invoices so much easier and saved me a lot of time with the class email feature

Inconvénients

It take a bit of getting used to but the customer service is second to none

Avantages

It's easy to get to grips with. Lots of ways to recover data to assist making decisions and working things out.

Inconvénients

Not easy to link students into families so ease invoices.
Occasionally emails don't get to all recipients.

Avantages

Membermeister saves me so much admin time by making invoices in an instant. I can also track payments easily and send reminders meaning I never miss out on getting paid.

My registers and invoices are so much more professional than before, keeping my customers happy!

Customer service is exceptional, if ever I have any troubles using the software (which is rare as it is so user friendly) my questions are answered swiftly and completely.

I had always been hesitant about getting something like this in the past as I thought the transfer would be difficult and time consuming but my records were all transferred across for me and set up ready for me to use.

Avantages

It's so easy to navigate and keeps all the student info I require in one place.

Inconvénients

So far I have no negative feedback for this software.

Avantages

Easy to use and everything is easily accessible. The admin support is second to none.

Inconvénients

No it’s all great and we have everything we need so far.

Avantages

I like the ease of everything, it’s so easy to use & so helpful.

Inconvénients

I like everything about membermeister, it’s made my business so much more professional.

Avantages

Having remote access to everything and being able to keep all details accurate easily and quickly from wherever I am. No more out of date registers or endless post-it notes!

Avantages

Very easy to use

Inconvénients

No cons

Avantages

The software is fantastic and has changed my life! Sending invoices and keeping track of all my finances and students is extremely easy! I’m not the best with technology but have no problems working the programme.

Inconvénients

There isn’t anything I don’t like about the software.