membermeister

Avantages

It's extremely easy to use, easy to set up and not unnecessarily complicated.

Inconvénients

Nothing to date, anything I wanted slightly different was customised for me at no cost

Avantages

We have found that this software greatly improved our efficiency. Integrating invoices to timetables and payments is extremely useful.

Inconvénients

The only thing we would like is some way to integratE/connect direct debits with accounts when not associated with an invoice.

Avantages

user friendly and system which doesn't need much training to be given to operate. Has all the necessary points for dance school admin

Inconvénients

At times system can be slightly slow when loading student details. would also be helpful when searching for students to come out and be back where the search left not have it reset.

Avantages

It’s clear and easy to use if you’re not that comfortable with technology

Inconvénients

Nothing I love it. Membermeister is brilliant

Avantages

Membermeister addressed all of the needs for the business, and the support received is exceptional and timely.

Inconvénients

I didn't prepare enough of the start up information to benefit from the incredible set up assistance from Membermeister.

Avantages

I like that I can generate invoices quickly and simply & merge invoices for customers with multiple children in classes.
Duplicating classes for the next block is straight forward and works ideally for me as my customers pay on a calendar month basis. Each month will have a different cost and this function makes this simple for invoicing as it works it out.
Keeping track of payments is straight forward.
I like the 'missing email address' function.

Overall, everything is very straight forward and simple to run. I find this much better to previous database systems I have trialled as they were much more complicated.

Aesthetically too I prefer Membermeister.

Inconvénients

I would like to be able to set a different default for certain settings:
Default payment option (it selects cheque for new customers but I would prefer it to select cash)
First name Alphabetical order default when printing registers as a few times I've forgot to change to this.

A 'back' button for going back to class payments after I have edited an invoice.

I'd like to be able to define relationship of emergency contact details as these are not always 'parents'.

Avantages

Once set up everything is accessible in an instant.

Inconvénients

None it transformed our back office and the students and parents feedback has been fantastic as well

Avantages

Ease of use, especially for a non-regular user
The tagging functionality
UK-based customer support
The ongoing system development & the opportunity to add our thoughts and ideas into this process

Inconvénients

Lack of built-in reporting tools - but that's changing
Doesn't have a built-in synchronised interface to our accounting package - our previous software had this

Avantages

Membermeister is really user friendly; it does everything I need it to do and more making the management of my performing arts school so much easier than it was before I discovered the software. Invoicing and communicating with students and their parents are now a piece of cake and it's great to have my database of students stored in one secure location that I can access anywhere, I really couldn't and wouldn't be without it. Added to all of this the help and support I receive is always incredibly friendly!

Inconvénients

I love everything about Membermeister! I would love it even more if it was possible to manage all of my accounts through the software too, if this might be something for the future?

Avantages

I've been using Membermeister for the last 4 years, it has streamlined the whole process of enrolling and billing customers. It looks professional, everything in one place , very user friendly.

Inconvénients

Sometimes a whole group email can end up in customers spam box. I guess its more about their settings than membermeister?

Avantages

Simple to use, and excellent support when customisation was needed

Inconvénients

The system does not allow members/customers to manage their own data. This is something that is being considered for development.

Avantages

The system is so easy to work and does some fantastic features and makes things so easy and effortless. E mailing clients and students professionally along with easy to generate bills which used to take along time. Teachers can actually do registration on there phone to update the system!! Amazing

Inconvénients

If teachers don’t update then it can be a nightmare, maybe a reminder is needed if no changes detected within 3 weeks?
also the filter option and to generate bills for half the pupils isn’t functional enough.

Avantages

Holds class timetable and student database. Easy access to contact parents. Creates invoices and reports to record payments.

Inconvénients

Would like an easier feature to invoice a select amount of people for all the classes they do rather than everyone on the system as we have a dance school of over 500 but only have 200 paying for a month in one go.

Avantages

It’s easy to use and well put together. It makes life so simple.

Inconvénients

I would love there to be an app. Just for easier use.

Avantages

The set up was carried out by membermeister team and was seamless.
Very clear in its layout.
Dashboard seriously helpful.
Invoicing very simple.
Student recording enhanced by registration form.

Inconvénients

Sometimes pupils invoices feel hidden as goes in the parent name.
Would like a method of payment report showing the explanation put in the "other" box.

Avantages

Easy to set up, really easy to use & tracks all our students, classes & payments effortlessly.

Inconvénients

It would be nice to have our 2 schools' pages open on the browser at the same time. This isn't possible at the moment.
When looking back at sent messages it would be helpful to see the pdf attachment that was sent as well.

Avantages

It's ability to recognise finances, overdue payments, registers, messages, emails and direct debit functions. Pretty much every function :)

Inconvénients

'Save' details repeatedly throughout enrolling a new member.

Avantages

The software looks great- it has such an easy to read aesthetic that makes invoicing, timetabling and enrolling students clear and efficient. The individual personalised support you receive from the team is incredible. They are always available to help you through any problems.

Inconvénients

The price of the software is slightly more than other competitors,; however, having never used another system I'm unsure if this is fair or not. I would say the service you receive from Membermeister is very good. I was able to receive an introductory offer on the pricing which has made it affordable for me. Without this offer I'm unsure if it would have been as tempting.

Avantages

The software is amazing and does everything you could want! The support is incredible as well, getting to talk to real people helping you use it!

Inconvénients

The only down sides are features that aren't included but this is updated so often that it's never a problem

Avantages

I absolutely love this software. It’s multifunctional and does everything you need to. It’s perfect for my dance school and there’s actually not much I can fault

Inconvénients

The only thing I would alter is that when you send the invoice it goes to the child’s name rather than the parents name. Which is ok as it’s about the child, but ultimately it’s the Parent that’s paying.

Avantages

Very easy to use and understand even for people with little technical know how!

Inconvénients

the automatic fill ins can be irritating

Avantages

Ease of use and technical support are excellent. New features updates regularly

Inconvénients

Invoices are very easy to create and manage. Unable to issue credit note but ways around it.

Avantages

Creates everything for you. All the invoices. Can resend messages by clicking one you have sent before, easy to send messages to particular classes too.

Inconvénients

If you add someone to a class later in a term. And build the invoice yourself rather than going to invoice all terms it still thinks that you need to invoice them. And leaves and exclamation point next to that class.

Avantages

So easy to use. Excellent customer support

Inconvénients

There’s nothing I dislike about the product

Avantages

I love the fact everything is online and teachers / staff can access anywhere.
Customer support representative is very approachable and helpful
The videos are great : )

Inconvénients

I would prefer to be able to choose from a few message when sending invoices / reminders.
A waiting list for classes would be very helpful.