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Provenance de l'avis
Really user-friendly with great support!
My business has increased fairly substantially over the past years and it became obvious that I need a more sophisticated database and booking system to keep control of the scheduling and invoicing. I joined membermeister a couple of years ago and I have to say it has transformed how we do things.
The database alone is fantastic and the ability to track enrollments and scheduling is such a benefit. I would thoroughly recommend membermeister to any small to medium organization who are looking to handle their clients details in a more sophisticated but simple system.
A good database is essential to any business moving forward and this feature alone has contributed a lot to our growth.
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Very pleased
Membermeister is far more efficient than multiple spreadsheets and google docs. Easy to use with my iPad and iPhone. The invoicing is the best, especially monitoring their status and issuing receipts.
Avantages
Class attendance monitor. Invoicing and receipts. Messaging to multiple addressees. Student details
Inconvénients
No templates for messages. Increased security sometimes means several log ins
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Great communication and great programme.
Avantages
My staff and I find the programme relatively easy to use and it has been simple enough to implement.
Inconvénients
The programme is internet based. This isn't a huge problem, only I had to get a phone line installed and Wifi to be able to use it.
Réponse de membermeister
Thank you for your feedback Grace, it's good to hear that membermeister has made your life that little bit easier.
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
This membermeister is completely amazing
Avantages
The software is easy to navigate, the look is clean and professional. It has transformed my dance business.
Inconvénients
There isn't anything that I don't like. However I would love an add on; if for each class you could add on the hall expenditure and teachers rates. This would enable budget more effectively
- Secteur d'activité : Arts de la scène
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Great platform with excellent support and always here to help!
I am new to Membermeister but am already seeing the potential benefits of this product. Not taken us long to understand the platform and become comfortable navigating around the CMS. More features are on the way and developers are open to suggestions, ideas and feedback which is a great sign. Support is excellent with a personal feel... always happy to help.
Thank you Membermeister and the team!
Avantages
Ease of use and support excellent!
Inconvénients
Couple of features missing that would really make all the difference.
Customer register form online. Partly done but currently enters as parent. Could save me hours!
DD payment status from gocardless. In progress I believe. Again timesaving!
Réponse de membermeister
Thank you James, much appreciated.
- Secteur d'activité : Arts de la scène
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Performing Arts
Avantages
Easy to use, minimal need for training a so user friendly. Our teachers love how quick and responsive it is.
Inconvénients
Overall the software is great, we would benefit from having a waitlist option which for us is the only thing missing.
Réponse de membermeister
Fantastic, thank you for this review Megan.
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Very helpful customer service. Easy to use.
Avantages
Ease of use and the general functions are useful and allow me to do my job efficiently. It is easy to find your way around the system.
Inconvénients
Occasionally there may be an aspect that hasn't been included which would be helpful for my particular needs.
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Review of Membermeister
Stefan and Paul are always at the end of the phone if I get stuck or can't remember how to do something. They were so helpful setting everything up and talking me through how to do my first set of invoices. This new programme has literally saved me hours and hours of work, as all my pupils take multiple classes no two invoices are the same. For someone who wants to teach dance and not be bogged down by all the paperwork this is brilliant.
Avantages
Easy to follow and quite logical. For someone who is a bit of a computer phobic , it is easy to learn .
Inconvénients
When sending emails you can't use bold type or colour. If its a long email about events going on it is good to be able to highlight things.
- Secteur d'activité : Arts de la scène
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Dance Studio
After doing lots of research into a variety of companies offering similar packages Membermeister by far came out on top!
Avantages
Works well for all payment types and times
Inconvénients
Inputting data into the system to get records online
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Provenance de l'avis
Outstanding customer service for a product that has enabled me to grow by Dance Studio
Being the one man band it's always hard to find time to do every job....especially the Admin jobs. My love is for Dance and teaching dance, not chasing payments and following invoices.
Paul and the super helpful team from Member Meister spent so much time showing me how I can improve the admin side of my Studio and most importantly save time so I can focus on doing what I love!
Really couldn't say enough good things. GET THIS! And get back to Dancing!
- Secteur d'activité : Services et installations de loisirs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Excellent!
Avantages
Ease of use for me and my teachers and I like that that I can access this anywhere I am.
Inconvénients
Not discovered any as yet but support with problems is very forthcoming.
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Ideal software for our business
We needed a much more streamlined system for holding our records and to aid the general efficiency of our dance and theatre school businesses. The guys are so helpful and cannot do enough for you; particularly during setup but also throughout.
Avantages
That it seems to have everything we'd need all in one place.
Inconvénients
A couple of tiny issues with figuring out where/how to do a particular task but help is always close by.
Réponse de membermeister
Thanks for the kind words Lynn, we're really happy to hear about your success with membermeister.
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Provenance de l'avis
a solution...finally
We are so grateful to have been contacted by membermeister. A system tailord and modified to all our needs. We have now cut our admin by 70% Thank you Stefan for all your fantastic support. Jennifer
Réponse de membermeister
Thank you for your fantastic review Jennifer, we're really happy to hear how well membermeister is working out for you.
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Provenance de l'avis
Making Life Easier with Membermeister
We have been using Membermeister for 6 months now and after moving from using excel we have found the process of invoicing 10000 times easier. The customer service is second to none. They are always on the end of the line. They are constantly looking for new features and we can't wait to see what the future holds.
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Provenance de l'avis
Membermeister has made my admin work so much easier - giving me more time to run the business.
Any problem Stefan and Paul are always at hand to help, quickly and efficiently.
I really like the online payment system and the automatic reconciliation.
I have recommended Membermeister to other dance teachers I know .
Réponse de membermeister
Many thanks for your feedback Melanie, we're thrilled that membermeister is saving you time.
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Provenance de l'avis
Fantastic software. Wish I had started to use it years ago.
The software has made it so much easier to run the invoicing side of my dance school. Membermeister offer excellent customer service, and are always available to help at any time. Nothing is too much trouble for them. I would certainly recommend this software, and would not be able to manage without it now.
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Provenance de l'avis
Excellent
The guys are so so helpful. This software would make a massive difference to the smooth running of any dance school/ studio. You really have to give it a go ! Attendance, invoices, reminders .... never get muddled over who owes you and who's paid. So simple and like I said the guys are so helpful .
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Excellent Service by Membermeister
Anytime I need help or advice all I need to do is send an email and within a few hours help is at hand.
Avantages
For someone like me who is not good with computers the video guides that are sent advising me what to do are simple and straight forward to follow. I always get calls back on the same day if I need help. This system keeps me much more organised and helps me manage my client base
Inconvénients
Nothing so far
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Provenance de l'avis
Just what our school needed !
Thank you Membermeister for all the support you have given me to set this program into action for my Dance School. You have been so patient with me and your advice and knowledge is very comforting. I know that this will enhance my school and lesson my admin workload.
Thank you.
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Provenance de l'avis
Great!
I manage a small leisure center in my area and this planner has worked well with my staff, especially those that are fitness instructors. We don't use it for payments but our staff now know when and where they should be without the extra stress. Great piece of kit!
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Provenance de l'avis
We use this service to send invoices, keep registers for all our classes
Fantastic system, so easy to use and accessible on the go. Different levels of access for staff too, perfect for what we need. Can't recommend highly enough!
Réponse de membermeister
Thank you Martina, it's great to hear that membermeister is working so well for you!
- Secteur d'activité : Art/artisanat
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Very clear with presentation professional, very helpful and patient with customer support
It saves so much time
It helps with organisation with accounts
Avantages
It's very easy to understand.
The invoicing is professionally presented
It saves so much time
It has eased a lot of stress
It has helped with organising my accounts
Inconvénients
Sometimes not all invoices have been sent
It would be nice if customers had the option to pay in installments
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Provenance de l'avis
Great company with great product.
Saves me so much time with invoicing & contacting parents quickly.
Very easy to use (& I'm saying that being the worst with computers & technology)
They are always on hand to help out & can not recommend them enough
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Quick and easy to use and saves a great deal of time spent in the Office.
Avantages
With a few clicks you change student Information and all the information is clearly organised. I have a great overview now of all my classes and numbers of students. The invoicing is very simple and quick!
Inconvénients
A few customers have complained that their e-mails/invoices have landed in spam/Junk mail folders.
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Provenance de l'avis
Brilliant
This system is so easy to use and the technical service is so efficient, I am delighted that we are able to run our accounts through Membermeister as this has really made my life a lot easier!!
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Provenance de l'avis
It's just awesome!
I love using this tool for just about everything in my work life. I use it mostly from my iPad cause I'm always out and about and is super affordable! I love it and recommend it to everyone!
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
From the first call to the setting up of the software . Attention to detail , support and...
People paid on time
Avantages
For a dance teacher it is easy to navigate and use .
Stefan was approachable and patient in showing me how to use it.
Inconvénients
Nothing as yet . It is early days and I'm new to using softaware for the dance school . Possibly add in payments to staff and calculate all business profit and loss ?
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Provenance de l'avis
A useful organiser
Really enjoy and thank membermeister's greatest tool for invoicing, organising and planning my workload. A tool that can be used by anyone in the teaching profession.
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Provenance de l'avis
So easy to use. Has cut my admin time in half.
Excellent back up if needed. There is always someone to talk to regarding queries.
Regular updates improve the service with good user friendly ideas.
- Secteur d'activité : Arts de la scène
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Provenance de l'avis
New Customer
Great service and very helpful staff
Avantages
The software was easy to use and navigate around. The trial was extended due to current situation which was great.
Inconvénients
The only thing we couldn't do was pick the dates for our monthly programme. They were different days each month but [SENSITIVE CONTENT HIDDEN] helped out and set this up for us.
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Provenance de l'avis
very conveinient way of sending invoices
It looks proffessional for your buisness and saves you time.
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Provenance de l'avis
The Data base works really well for us, lots of notifications that help us manage our club.
Can take a while to load.
