PRTG Enterprise Monitor

Avantages

1. Reporting features that fully give an Insight of all IT infrastructure from small to large scale, offering IT Engineers and Operators all the information they need in one single place.

2. The ability to monitor IT applications, services, Capacity and Configuration management.

Inconvénients

The sensor layout and management isn't well automated for easier understanding and could be confusing if handed over without proper documentation

Avantages

A great map, lots of sensors, good educational online training, customizable.

Inconvénients

Not the most intuitive, consumes quite a lot of compute resources.

Avantages

PRTG Enterprise Monitor is a powerful networking solution that suit our needs.
I am impressed by the capabilities and ease of use of PRTG Enterprise Monitor.

Inconvénients

PRTG Enterprise Monitor is easy to use, reliable and flawless.

Avantages

the alerting is on point as it barks about everything if your not carefull

Inconvénients

the landscape for displaying visual maps needs a lot of work.

Avantages

The best thing by far about PRTG Enterprise was the ability to have multiple PRTG server instances in different locations, but all visible within one 'master' view. This was particularly helpful when you have sites across seas like I did when I used it, in Latvia and Slovenia. They had their own PRTG server that the remote IT hands could monitor and keep on top of, but as Infrastructure Manager it allowed me to also keep an eye on things and help out where needed.

Inconvénients

It's hard to describe, but I just didn't like the UI of PRTG in general, the interface didn't feel as nice and user-friendly as other tools and just seemed to be less intuitive and aesthetically pleasing. But that's not to say that it lacks any features and it may well have just been me that couldn't figure out how to make it look 'nice'.

Alternatives envisagées 

Pourquoi passer à PRTG Enterprise Monitor

Avantages

The ease of setting up and the flexibility that the system has. The range of tools PRTG offers is amazing for its price. Not only that, but the system itself is robust and easy to configure and manage. Being able to create useful maps with important data makes it a tool that other non-tech folks can benefit from as well. And the remote probe features are so important in multi-site deployments.

Inconvénients

I wish it had more support for running Linux. I know the new probe can be deployed on Linux (which I've tested quite a bit and enjoy using), but it would be great if that became a possibility for the entire core probe. Having to license and manage a windows server just for PRTG is a bummer. It's worth it for sure, but I'd prefer using Linux instead.

Alternatives envisagées 

Pourquoi passer à PRTG Enterprise Monitor

Avantages

The user interface is instuitive.
The reports are very friendly, easy to use.
The native sensors are a good way to built the dashboards easily .

Inconvénients

Maybe to be able to allow configure parameters to export.

Avantages

It makes it for me to monitor all company resources including servers

Inconvénients

Lacks any ready instructions for specified sensors

Avantages

It is easy to set up, implement, and deploy. It is a Web interface and desktop app which allow fast access.

Inconvénients

The interface of Map must be easier and more organized to understand.

Alternatives envisagées 

Pourquoi choisir PRTG Enterprise Monitor 

Logiciel antérieur 

Pourquoi passer à PRTG Enterprise Monitor

Avantages

Ease of use. I can sit someone down who has no experience with System/Network monitoring and show them PRTG and they can instantly identify what systems are in a healthy state and which aren't. Green=Good / Red=Bad.

Inconvénients

Configuring the alert notifications took some time so we weren't overwhelmed with the amount coming in but also making sure we received actionable alerts.

Avantages

The ease of use, and implementation, and it is lightweight on our server

Inconvénients

The pricing seemed steep at first but after working through everything it was reasonable

Avantages

Our company is distributed in several LATAM countries and all its IT infrastructure is located in various datacenters located in some of its major cities, this topology has required a tool with which to have a global vision but in turn detailed of the different data centers and each of the teams that make it up, in turn, services, protocols and other additional elements that are required for proper operation; the control panel is extremely simplified but at the same time powerful and allows with a few clicks to add new data centers as the network expands and immediately we have the visualization of the elements that are required, this is simplicity and effectiveness of the tool.

Inconvénients

It is clear that PRTG Enterprise Monitor is focused on huge IT infrastructures which have many elements and processes that need to be monitored, this translates notoriously in operating costs since it must be taken into account that the license for these cases depends on the number of sensors required, although looking at it from a preventive point of view will be reflected in the initial ROI as it will allow correcting failures before they cause considerable operating expenses.

Avantages

PRTG is able to notify us very quickly in the event of an outage

Inconvénients

PRTG Enterprise Monitor doesn't have any flaws, it's just paid compared to Nagios Community

Avantages

The Probe Network Conzept and Windows based.

Inconvénients

not enough standard sensors. E.g. Azure Tenant Health

Avantages

The ability to get notifications and fix problems before staff even know something is a problem is fantastic, especially when you appear at the door just as someone goes to place a ticket. The Slack integration means we can also keep an eye on certain critical infrastructure, like WiFi and Printers, and get a notification right to our phones. The history log is also really helpful when diagnosing issues that occur sporadically over time, but never when IT is there.

Inconvénients

There are a lot of options, but this also means that there is a steep learning curve to ensure everything is setup correctly.When turning on certain functions, you need to enable it in multiple places, like when I was trying to get the Slack integration working. I had enabled Notifications for certain events, but I hadn't set a trigger for Notifications

Avantages

PRTG is probably one of the easiest software packages I've ever used. It's highly customizable and easily set up. You can give a device a name and IP address, tell it to auto-discover and it will find all applicable SNMP or WMI items for that device that can be monitored. You can then go through and take things out that you don't need or care about.

Inconvénients

There are some things that are not customizable that I wish were. For example, every time I do a device discovery on a HP switch, I get the port discovered, but also get the RMON port discovered. I do not need both of them. If I delete the RMON port and do a weekly discovery, it picks up the previously deleted RMON ports. I've contacted support about it and the only way to keep that from happening is to pause the RMON sensors so they are not discovered again. I just wish there was a way to modify the auto discovery settings to ignore things, such as the RMON ports, Windows update frequency, etc. that you don't need and don't need the auto-discovery to pick up again. Maybe if there was a list of items that auto discovery looks for and the ability to un-check the box for those items. For switches, I don't need auto discovery to pick up anything else but maybe additional ports that were plugged in since the last auto discovery.

Avantages

PRTG helps me keep my entire network visible in a single pane of glass, whether that is network, server, virtual, or WAN, I have eyes on my network at all times.

Inconvénients

The only negatives I will mention are minor. I run a single server with close to 10,000 sensors, which is considered the maximum for a single server and I see performance problems from time to time because I run it at red line. The interface is a little dated by 2022 standards and could use a facelift.

Avantages

I love that it includes native support for a lot of brands and products like Servers, Routers, Firewalls, Switches, Workstations, Software, etc.

The ease of use of PRTG is incredible. You can install and configure it in minutes.

The support and documentation of the solution is very good. It even allows you to integrate with other solutions and/or create your own sensors.

Inconvénients

I wish there were more backup monitoring options in addition to VEEAM.

Avantages

Ease of use
Balanced cost to features
Detailed dashboards and graphs
Realtime Alerts/notifications
Continuous updates and new sensors/features added regularly
Easy integration with dashboard software (ie. Grafana)

Inconvénients

Heavy use of resources (I do not believe this is a product issue as we are sharing our hardware resource for other admin utilities)

Avantages

Its simplicity of use and implementation. It does what it has to do. It greatly simplifies the monitoring of large and small networks.

Inconvénients

It could not only monitor, but also be an active part of the devices. Manage them with protocols like SSH, Telnet, RDP from the software.

Alternatives envisagées 

Pourquoi choisir PRTG Enterprise Monitor 

Logiciel antérieur 

Pourquoi passer à PRTG Enterprise Monitor

Avantages

I like how it was easy to set up and easy to scale. I can set up a typical branch office monitor configuration and literally copy and paste it to set up a different office's monitoring.
I like how customizable the notifications are - what do you want to be alerted on vs not alerted on - how much - alerts sent to who, etc...

Inconvénients

I wish there was some aspect of IPAM or even DDI management. Having some sort of inventory management as well would be nice, maybe in the form of a dynamic subnet scanning and showing what is live on the network without creating a static entry in the list.

Avantages

The system is easy to setup; using the auto discovery that help to bring up the most relevant sensors to the device being monitored. The network diagrams gave us great insight when troubleshooting issue and pinpoint where the root is.

It allows us to be always pro active and provide the uptime required by the business without manually carry out the tasks.

Inconvénients

The default parameter could provide some false positive alerts; some adjustment is needed to make alerts more suitable to the company

Avantages

stable, lots of sensors, being able to use customized sensors, app, reporting, API

Inconvénients

not being able to select a language per user, this is set for the whole configuration.

Avantages

Loved the flexibility provision for monitoring, exact detailed. Thanks

Inconvénients

As far I'm using still haven't observed any cons still.

Avantages

simple licencing, easy to configure, a huge amount of integrations

Inconvénients

monitoring Linux servers. It needs to be improve