Tous les avis sur HaloITSM Appliquer les filtres
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Tous les avis sur HaloITSM Appliquer les filtres
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
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Feature Rich and a Great User experience
Excellent Service with an Excellent Product. Their customer service is very good with someone always happy to help as soon as you call in.
Avantages
It has such a vast selection of features, Almost every aspect of customisable and the Web Interface is excellent.
Inconvénients
With it having such a WIDE selection of features, the issue I found is that the configuration is very complex, sometimes takes a moment to figure how to change a setting.
Alternatives envisagées
AteraS'ouvre dans un nouvel onglet, FreshdeskS'ouvre dans un nouvel onglet, Zoho DeskS'ouvre dans un nouvel onglet et Zendesk SuitePourquoi passer à HaloITSM
Their Value for money and Premium product was worth investing in.- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
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Happy with Halo!
Very professional and friendly people at Halo, both in the UK and the US offices. Fast responses. They seem to understand what our business needs.
Avantages
Ease of useFlexibility and alterability of the whole toolEnd user portal
Inconvénients
There is a LOT! of items you can configure, which can be a bit daunting at first. But it makes sense eventually.
