Integrum

Avantages

The structure and format of the system, and the Integrum team.

Inconvénients

Zero issues as it is a great solution which is simple to use.

Avantages

- The highly configurable modules of the system
- Easy of use
- Ability to design the user interface
- Ongoing development
- Value for money
- Business intelligence reporting platform is very powerful
- Ability to make configuration changes in house rather then having to go to Integrum for changes

Inconvénients

MEA has a unique setup, with over 2500+ different companies falling under the same overall system. This has presented challenges as the Integrum management system had not been used in this capacity before. MEA and Integrum continue to reslove issues around this.

There is currently limited mobile capabilities through smartphones, this area of the system is ever improving.

Avantages

The software has not failed, can be accessed by all in the company, could be worthwhile but not set up correctly.

Inconvénients

Poorly setup, not intuitive for most users, reports are difficult to retrieve, no linkage between risks, no linkage to issues register, controls are not easy to manage or report, does not provide quantitative analysis, not all report functions work well, difficulty in reporting on basic indices such as top risk and exposure, reports are based on this month (not previous months which should be selectable)

Avantages

It is friendly using, low cost, good support...

Inconvénients

We are just transferring from previous administration to new one, several errors happened during using.
We are expecting more charts exported from the current database to provide useful details for users

Avantages

From a user perspective it can be very easy to use, especially for untrained workers, but is subject to how the processes are designed. The system integrated well into existing processes and gave us better analysis and reporting through the BI tool.

Inconvénients

Integration with systems are easy, however when organisational structures are undertaken support is required from the vendor.

Avantages

NA. Users complaint it is difficult to use.

Inconvénients

Cannot integrate with other business application

Avantages

Display size for most things is fairly easy to see and read

Inconvénients

It feels very clunky, and when using it you feel like your at an end spot to be able to move along to the next part but its not, entering an incident and creating the actions can be very time consuming and not as user friendly as you would want.
duplication has been to easy to do as it can take a long time for it to load, and then i need to log back in as an administrator to remove my duplicate and others that are communicated as its a common occurrence.

Avantages

We mostly use it for reporting safety incidents/near misses. Seems to work well for this, simple but effective. Dashboard and pages are quite simple to customize too.

Inconvénients

User management could be a bit cumbersome - often had to go to support team to make small changes, didn't seem able to view all of the information myself as an administrator.

Avantages

Ease of Use
Intuitive
Functionality over a wide range of business activities
Flexibility of the smart forms / development and customization

Inconvénients

Initial configuration prior to rollout / pilot. Imperative to make sure communications are fully in synch between system developers and the client. If this is confirmed the development team are very committed and dedicated in getting the system exactly the way you require it for your specific operations.

Avantages

- Highly Configurable
- Easy to Use
- Cost effective

Inconvénients

- Interface from other application / systems

Avantages

That Super Users are able to undertake ongoing development and deployment activities without the need to involve Integrum resources. It allows the organisation to be agile in identifying a need and deploying a fix exceptionally quickly.

Inconvénients

Visually / aesthetically it isn't the prettiest to look at, but it is built to work not look pretty.

Avantages

The software seems to have the potential to capture and report on a varying number of elements within an organisation and the ability to customise to suit our requirements had some attraction.

Inconvénients

The user interface is relatively intuitive but the back end requires more than an average understanding to gain the best out of it.

Avantages

The product is user-friendly, easy to navigate.

Inconvénients

Some features can be improved. It would be good to be able to export dashboards and to be able to generate more visual reports.