AssessTEAM

Avantages

I am enjoying the breakdown reporting. It is not just one overall score or rating and it can be broken down into many different categories. Allows me to see how the team, the individual or component are doing at any given time.

Inconvénients

I had some user issues when first starting. There are components that are included but not described. However, our rep, [SENSITIVE CONTENT] is always there to help me and guide me to what I am looking to do!

Avantages

The simplicity and ease with which we can operate this tool is really amazing. The fact that it’s cloud based also just adds to its accessibility. Performance data can be easily generated and understood as they are presented in graphs sheets which are well-organized.
Being able to provide continuous feedback to our employees is essential for us to help them in their career growth and development. Assessing employee performance based on a combination of self-evaluation, peer, customer and other significant factors allows us to also make better decisions in terms of promotions and compensation.

Inconvénients

The mobile app has limited functionality, so I think definitely needs to be addressed. Other than that, we haven’t had any issue that the AssessTEAM wasn’t able to resolve. It’s easy to reach out to them for, and their response is always warm and friendly.

Avantages

AssessTEAM provides a platform of turnkey tools that for performance measurement and management with a fair amount of customization. As a small company, it is great to be able to be up and running quickly in these areas. We are still investigating all of the tools to make sure getting the biggest benefit possible.

Inconvénients

The downside of my comments in the Pros is that since we are still developing our performance measurement and management process, more customization would always beneficial.

Avantages

Customer Service and quick response that i get from Rajat Mathur. Ease of use of the system

Inconvénients

More features can be added. Very limited option of flexibility

Avantages

I like the Continuous Feedback and the fact that you can set up individual templates and set up periodical surveys.

Inconvénients

Nothing at this stage. All the features and look and feel has been fantastic.

Avantages

The software is easy to use and customize. We are an educational facility and, while we have benefited from some of the available templates, we have been able to thoroughly customize the software to meet our needs.

Inconvénients

Our organizational set up appears to be somewhat unique as we have managers supervising multiple teams and staff filling roles on multiple teams. We are unable to assign staff to multiple teams which is impacting our ability to analyze team performance.

Avantages

The evaluation tool, range and depth of pre-set KRAs

Inconvénients

Goal setting tool not the easiest to use. Generally, the app is not very user-friendly. Dashboards and data panels can be made simpler. Deeper functionality should be available on selection rather than to overload first-contact data panels/ page(s)

Alternatives envisagées 

Pourquoi passer à AssessTEAM

Avantages

Great tool to measure 3 P’s of management.

Inconvénients

Everything is Good so far… can’t find any reason to not like it.

Avantages

It's easy to use, and I like the scheduling out of reviews and surveys

Inconvénients

I can't think of anything, the premade reviews are great

Avantages

Easy to use yet offers comprehensive data and functionality. From time sheets to staff reviews, it is an all-in-one productivity and HR tool. It was easy to integrate into our system and the tech support is spot-on, helpful and efficient.

Inconvénients

I can't think of anything now. We are still exploring it.

Avantages

The product is easy to use and offers many functions that, unfortunately, we don't use. [SENSITIVE CONTENT] is always very responsive with support and provides easy to understand instructions and advice.

Inconvénients

Some of the terminology is a little confusing but once you use the software, you become accustomed to it. I think our challenge is that we only use it once a year.

Avantages

How easy it is to access/complete an evaluation through the link in an email. We also like the Monday motivators to remind our employees to complete their evaluations.

Inconvénients

Wish it was a little more customizable from a security set up stand point.

Avantages

It's a good company. Product is user friendly and convenient to use.

Inconvénients

Uptill now there everything seems to be going good!

Avantages

It is easy to use. It is allowing us to perform more meaningful evaluations and therefore asses the needs of the employees and organization. Also, various departments have been able to use the software.

Inconvénients

There is nothing yet. We have not issues.

Avantages

This product offers easy setup and usage. You will be able to start using this software immediately, there really is no learning curve. Offers so many options regarding employee time, profits, productivity and more. This software is so extensive, it will allow for growth in years to come. As you learn more, there are more functions you can explore. Evaluations are simple to do with this software.

Inconvénients

The mobile app doesn't work for all functions. I personally don't use the mobile app often, so it wasn't an issue for me but may be for those who do use mobile apps on a regular basis.

Avantages

I like it's easy to use.
I like templates.
I like the Result Area management.
I like the exporting feature for reviews and how to compare them.

Inconvénients

Ad-Hoc reviews should use a description by default for everyone.
Templates are a good idea but it doesn't fit quite well with how our company works and the dynamic for team changes.

Avantages

Easy to setup evaluations and may indicators predefined

Inconvénients

No capability to duplicate a set of evaluations, no capability to define which user has access to which evaluation record (either they can see all the evaluations regarding themselves or none)

Avantages

I like that it allows for 360 Reviews and that you can set up the frequency of evaluations.

Inconvénients

I feel like creating the assessments and reordering of questions/result areas within the assessments could be made easier by allowing a drag and drop feature rather than ordering by alphabetical/numerical indexing. I also don't like that each customer sent an evaluation adds to the # of paid users. Since they do not create accounts and are not being evaluated, it seems they should either be free or charged at a reduced rate than a staff member who utilizes all the features, especially because you can't guarantee that they will actually fill out the assessment. If you have a large customer base, your bill could escalate quickly if you choose to use this application for customer feedback.

Avantages

-Support is amazing
-Price
-General functionalities

Inconvénients

-Not flexible to edit final categories when you need to have a Calibration process or if you need to push back and edit if employees want to adjust something.
-Reporting little poor, with little more UX investiga the experience could be much better.

Alternatives envisagées 

Pourquoi choisir AssessTEAM 

Avantages

Easy to use, easy to set up - the tool has many ways to customise almost every aspect to make it align to our organisational approach to performance management.

Inconvénients

A tool to upload ad-hoc (project) evaluations on mass could be helpful

Avantages

The head of IT referred me to AssessTEAM. From the first point of contact, all my questions were answered and I realized that this is a company we could work with. The review of the product was excellent, it was easy to navigate once we implemented the trial and the customer support was above and beyond any company that we had approached.

Inconvénients

Since I was part of the implementation team and selection of the system, I was able to test the system easily. My team members did not have as much time to spend as I did. As such, I would like to have had a training manual for reference.

Avantages

The system is pretty easy to use and navigate

Inconvénients

The system could be a little more user friendly -

Avantages

Score computation, data presentation and the flexibility of defining evaluations they way we need.

Inconvénients

Not being able to define weightages at title level

Avantages

user friendly interface is the best thing i like about the tool

Inconvénients

price could be a bit less according to other competitors

Avantages

user friendly and very good price. like the fact that you can customize it up to certain level

Inconvénients

need to have more specified features and better reports

Avantages

How efficient are the performance reviews, in terms of creating profiles, sending the reviews, gathering data and generating final reports and comparison.

Inconvénients

The complexity of the steps at first however the support team is amazing and helpful. I reached out many times throughout the process and [sensitive content hidden] was there to help at every step and always ready to jump on a call when needed.

Avantages

It is inexpensive and easy to use as both an administrator and employee!

Inconvénients

n/a our company downsized substantially so the tool was unneeded.

Avantages

The product is easy to use and for a non-profit that does not have thousands to spend on a performance review system this is a great option.

Inconvénients

Definitely need to go through the training. It is not easy to just pick up and start using. Need to be able to see a proof of the review before it is launched.

Avantages

Helpful Team
Fits our budget
Easy to use

Inconvénients

Simplification of titles - Upwards, downwards, etc - Use simpler words
Adding the personas on the platform - Can be worked upon for seamless updation at one go

Avantages

Price is great, deployment was fast and easy, the continued support has been really amazing.

Inconvénients

That there isn't an email alert that goes out once the manager's assessment is completed.
It can be better in intuitively being able to create a new review.
There should be a step in between a manager's completion of a review so HR can review before it is deemed completed. HR should be able to kick it back for corrections.

Avantages

Customizable templates, customer service

Inconvénients

None- everything works as it should. Great customer service!

Avantages

simplicity
cloud usage
speed
kra / kpi library

Inconvénients

the mobile apps do not allow for all features in the backend, only a very small subset

Avantages

I like the auto reminders for submission. The graphs & individual performance summary page are useful too. Performance management has never been easier.

Inconvénients

None at the moment . However, am looking forward to new functions that it has to offer in near future.

Avantages

It was pretty easy to navigate around and assign reports. It was great to be able to upload a census from our benefit administration system so we did not have to manually enter all employees.

Inconvénients

When you forget to add someone to an initial evaluation, you have to create an entirely new template/record for them.

Avantages

360-degree evaluations
web platform (easy to access from different devices)
mobile-friendly
customizable
every day support from AssessTeam representatives

Inconvénients

website bugs sometimes (especially if used be many users at the same time)
gradation (rock stars, adequate and needs help) does not always meet all the requirements company/team needs
impossible to engage with external users without adding them into the system

Avantages

The ability to customize the process to exactly what we need, having continued support from the AssessTeam (specifically [SENSITIVE CONTENT HIDDEN]) & a very clean/simple aesthetic.

Inconvénients

The process of setting things up isn't super intuitive for a non-technical person, but luckily they had excellent customer support!

Avantages

I like the simplicity of the software. There are other options out there that have more features but make it more complicated to administer and use.

Inconvénients

I haven't used the software enough to make a statement of what I do not like about it yet.

Avantages

So far I have loved the customer service and support I have received as I evaluate the software and get things set-up. The ability to customize nearly everything is very important, especially as we transition from all paper to on-line evaluations. The price for the quality is exceptional (so far).

Inconvénients

I have not thus far encountered anything to give me pause or not recommend it. This will be our first year using it.

Avantages

Love the simplicity of the software, yet the high level of functionality. The system is easy to use, has a fantastic layout and provides all of the functions we need to manage team performance. I worked with one of the business consultants and he was friendly, patient and very thorough at explaining the software to me.

Inconvénients

I don't have anything negative to say about this software.

Avantages

Easy to monitor and create questions. Also like the reminder or email alert

Inconvénients

Feedback reports should be more choices and also a channel to communicate via chat, rather than just email and book call.

Avantages

With over 300 employees, this system has given us the visibility to continue the growth of a stronger team. Before we had assess team the evaluation process was long and drawn out and produced information that was buried in files and never reviewed by the managers that needed to see the information.

Inconvénients

No real cons that we have found that the assess team didn't address immediately. The software has much more potential than we are currently using.

Avantages

The software is simple and is improving.

Inconvénients

It does not have all the features and functionality yet but AssessTEAM is working on it.

Avantages

Awesome customer service, ease of use for both management and employees.

Inconvénients

couldn't upload a report to the assessment.

Avantages

Features and functionality, as well as simple enough that we are can update and move out on our own. This is not related to the software but the service we received, after working with our Manoj over a couple of months he observed that we were in the wrong tier and recommended we downgrade at a loss to AssessTEAM, and we were blown away by that, and I told him we would do business with them for a long time as this reflected caring for the customer - a rarity today in service!

Inconvénients

Perhaps to consider a system in which RA could be updated, and for the users who have not taken the evaluation would be automatically updated, and for those that have, just port them for next reiteration/delivery. Regarding ratings, perhaps a way for the customer to update all evaluations without having to bother support to do this on the back end (for instance we changed our Likert scale for our RA's and wanted to apply it to ALL our evaluations). Support helped with these items, I say they are cons in that they were so great, I felt bad in asking for help with them...

Avantages

One of the main benefits is the overall customization options. It allowed us to tailor things specifically to what we were looking for. It also has the capability to handle changes we will need to make in the future as we continue to expand our performance management process. It was very easy to deploy to our management team. [SENSITIVE CONTENT] is also extremely helpful and quick to respond.

Inconvénients

The software would be even better if the Admin team could log in as a manager or any other user and see things from their specific viewpoint.

Avantages

Online, real time and available on App for ease of Access.

Inconvénients

Email function does not always work. Support could resolve this matter, but it took some time and reoccurred.

Avantages

The thing that I liked about this software is that it is easy to access an employees' evaluations, information, and etc. Its super easy to use.

Inconvénients

I have no issues with the software. Everything works great and smoothly.

Avantages

It's easy to configure and deploy. As an evaluator, it is very simple to use.

Inconvénients

As an evaluee, or even as an evaluator, it's not easy to see the score from multiple people about the same category. Most of the times, we end up exporting the evaluations and combine the CSVs. Also, it doesn't have a feature where the evaluee can see a single evaluation that shows an agreed score from multiple evaluators.

Avantages

It does the job. and a minimum number of characters is too much.

Inconvénients

cumbersome and clunky. name of things are so generic that it is tough to understand true meaning. I am having to learn new vernacular for it.

Avantages

easy, very fast customer service. If it wasn't the rep, i dont think i was implementing the system.

Inconvénients

still have lots to improve, and many things i did not know in the first place, and i have to ask the rep to make changes