AssessTEAM

Avantages

The ease of use and onboarding + the budget-friendly pricing!

Inconvénients

Nothing at all. So far, I do not have a complaint.

Alternatives envisagées 

Pourquoi passer à AssessTEAM

Avantages

Being able to send automated reminders, get electronic signatures and have the ability to pull reports.

Inconvénients

Love being able to pull reports, however they export the data but the report would need to be heavily updated before using. Would love the ability to select what data gets exported.

Alternatives envisagées 

Pourquoi passer à AssessTEAM

Avantages

It is nice to have reminders of when you want employees to be evaluated. It's a central point to evaluate, send, discuss, and receive signatures from the employee.

Inconvénients

Set up is difficult. With change in the organization and it not being kept up with, I have to delete every evaluator from each employee and re assign every evaluator to an employee. This is HOURS of work. I ought to be able to great groups of employees and assign them that way. If it's possible, I'd like to know how.

Avantages

With AssessTEAM we are able to get our annual evaluations completed quickly and efficiently. Also we are able to schedule followups when needed so they don't get forgotten.

Inconvénients

At first it seemed a bit overwhelming because there are so many things to choose from, but after you get familiar with it, it is easy to use.

Avantages

I'm able to configure my evaluation templates exactly the way I want, and can customize the system to send them out the way I want to. This software is very flexible, and allows you leeway to tailor it to your needs. We use these evaluations for joint commission certification, and I like the way the final evaluation is presented. I can easily create multiple templates for any job description I may have a need for.

Inconvénients

When I started with the system, it has so many features it's a little overwhelming. Luckily, my support person, [sensitive content hidden], was always available to help me, and over time taught me how to make the system do exactly what I want it to do. I can't stress enough how important customer support is for software like this, and [sensitive content hidden] has provided that expertise for me every single time I needed his help.

Avantages

Easy to use and great customer service. The system is pretty simple and definitely gets the job done.

Inconvénients

System can be a little clunky in certain regards.

Alternatives envisagées 

Pourquoi passer à AssessTEAM

Avantages

The friendly service we received from [sensitive content hidden] The system was extremely use to use. The amazing service and features from the product allowed us to setup our 360 degree evaluation in a few days and distribute to all our employees effortlessly!

Inconvénients

Nothing comes to mind.

Alternatives envisagées 

Pourquoi passer à AssessTEAM

Avantages

The team is very hands-on, responds quickly when you have any questions, and will jump on a call if needed.

Inconvénients

We had technical issues with our OKTA sign-on, but we figured it out.

Avantages

representative was easy to work with. explained steps clearly

Inconvénients

process was a bit more detailed than we require so it took a while to streamline to where our firm would best utilize.

Avantages

Stream line our review process. Help keep data in one place.

Inconvénients

It quite as user friendly as we had hoped.

Avantages

While the system is a bit clunky and lacks some flexibility I am used to, we have had excellent support from [sensitive content hidden]. He has been instrumental is our desire to continue leveraging the tool going forward.

Inconvénients

Self review process is not-intuitive. We had to work around it but I can't specify right now. My admin is more familiar with those hurdles we encountered.

Avantages

Has all of the features that I my company needs to streamline this part of HR, for a fraction of the cost of competitors. Literally 1/12 of the cost.

Inconvénients

It's easy enough to use, but still going through software improvements. The software is not pretty or clean looking.

Avantages

Clear instructions and support when required.

Inconvénients

Flexibility with some options as example VP can't generate a separate team with all managers.

Avantages

It is easy to use and understand, [sensitive content hidden] is very empathetic, easily approachable and very helpful.

Inconvénients

You can work on more on features like, how to make goals adding easy, it takes a lot of time in adding one on one result area, peer nomination takes a lot of time.

Avantages

I especially like the fact that they are accessible. I can schedule a call with my sales director to walk me through any questions I have about the platform and they are very responsive by email as well. I also like that I feel they are well suited for smaller companies. Some of the other competitors had extremely high costs with large minimum subscriptions which are cost prohibitive to smaller companies who want a good product.

Inconvénients

I haven't found anything that I dislike yet, but will be happy to provide recommendations for improvement once we have rolled out and completed our first review.

Alternatives envisagées 

Pourquoi passer à AssessTEAM

Avantages

Ease of use system - it was easy to use once established in the program

Inconvénients

Lack of familiarity with the program at first

Avantages

Certainly the availability and the agility of the team. I work in Portugal and i never had a problem to get an answer to my queries on time, or to book a meeting, which always happened on the same day.

Inconvénients

I think reporting could be done in more detail.

Avantages

I really haven't been able to use it much. I did think that sending out the evaluations was a pretty easy process.

Inconvénients

Again I haven't used it very much yet.

Avantages

When you set up the persons, result areas and teams, it is quite easy to prepare evaluation templates. And with all the help and support from the AssessTEAM team everything is moving smoothly, so thank you AssessTEAM team!

Inconvénients

It took some time for me to figure out how to manoeuvre the page but maybe that is just me, because I am not very "technical" person.

Avantages

Easy to customize. Customer Service is excellent - they are always there to help and answer questions.

Inconvénients

I can't see the evaluation template before it's sent out.

Avantages

The thing that I like the most about this is the ease of access

Inconvénients

To be frank, there isn't anything as such that I don't like about it.

Avantages

How efficient are the performance reviews, in terms of creating profiles, sending the reviews, gathering data and generating final reports and comparison.

Inconvénients

The complexity of the steps at first however the support team is amazing and helpful. I reached out many times throughout the process and [sensitive content hidden] was there to help at every step and always ready to jump on a call when needed.

Avantages

Quality, paperless, performance management tool, Consultant Support is professional and accommodating.
High quality for the cost. It is a tremendous timesaver -- we moved from 100% paper to 100% paperless, online Performance Review and Employee Goal Management system/process.

Inconvénients

Ability to expand use to include customized reporting.

Avantages

The work-from-home KPIs are superb. It allows me to keep track of my staff’s progress, especially when working from home. One unintended benefit is that I can monitor my employee’s physical and mental health and wellbeing via these KPIs. There is no doubt that these tough times are starting to affect everyone. Thus, if I can help improve employee quality of life, then it’s a win-win both for the employee and the business.

Inconvénients

There are a few niggles with the software. However, the customer support team is incredibly willing to step in and resolve these niggles. Small issues are “situation normal” with any software package. However, what makes AssessTeam different, it is the customer service staff and their willingness to go the extra mile to resolve these issues.

Avantages

Easy to use and have the best representatives to assist.

Inconvénients

I would like to see the employee goals transferable automatically from a year to another. At this moment I have to manage this manually (copy and paste each goal for all employees) every year when we do the employee performance evaluations.