ZoomInfo Operations

Avantages

I appreciated how simple ZoomInfo OperationsOS was to use and navigate as well as how quickly it could provide me with the information I required. I also discovered that the platform was very user-friendly and helpful for quickly and easily gathering data about my contacts and prospects.

Inconvénients

I discovered ZoomInfo OperationsOS to be unintuitive to use and to lack a user-friendly interface. In addition, I discovered that the system was challenging to navigate and took a long time to load.

Alternatives envisagées 

Avantages

The UI is intuitive and user-friendly. Clear mapping and quick link to environment. Data count of accounts and contacts are mostly within my satisfactory outcome. Filtering is quick and precise.

Inconvénients

Expensive and ZoomInfo will still charge you credits if you download a list that has already been previously downloaded.

Avantages

Ringlead is very useful for maintaining data integrity. We run automated cleanups every night to merge duplicate records based on criteria we've determined to be strong indicators. They have matching rules available out of the box as well.

Inconvénients

Unable to create accounts and then associate them to campaigns within the same upload, similar to the functionality available for leads and contacts.

Avantages

It is easy to press the capture button within a product like LinkedIn SalesNavigator and have the contacts pop up in a separate window. The contacts then remain populated if you need to find them at a later date.

Inconvénients

The information is typically very outdated or incorrect altogether and often takes a long time to return results. It pulls from old contacts, sometimes many years old. In addition, there is no way to directly integrate with Salesforce, so contacts have to be added manually, which is time consuming.

Avantages

We were looking around and shopping the market, testing different email capture softwares and websites after using older programs for years, and landed at Capture. Capture gathers all the data we need to nurture leads for sales and marketing.

Inconvénients

The interface can be a bit bland, software can be a bit confusing.

Avantages

The uniqueness in the market. No tool can help as much as RL does.

Inconvénients

The helo center has very well explained resources, but I needed much more to really understand how RL wolud affect our systems.

Avantages

It's easy to use, syncs directly to Salesforce, it tells you if the contact is already in your CRM.

Inconvénients

The name fields are not adapted to French and Spanish markets. In Spain people generally have two last names, and two names. When capturing this is not recognised and has to be changed manually. For France there are similar problems.

Avantages

Anyone can jump into the sofware and learn how to use it. There is a low learning curve and the customer success was excellent

Inconvénients

I didn't notice any cons as it was well integrated

Avantages

I appreciate the systematic approach to data cleansing, and the support has been great.

Inconvénients

We needed live support initially to understand the real power, rather than being able to figure it out on our own.

Avantages

Integration with my business easily and I like the cleanse function

Inconvénients

It takes a bit longer time to update the tasks