ZoomInfo Operations

Avantages

Zoom info operationsOS est un logiciel que j'aime le plus pour la gestion des leads ,la manière d'utiliser et ces qualités pour les conférences. Je le recommande fortement

Inconvénients

Je dirai c'est un difficile pour un débutant mais au bout de quelques jours , ça ira bien . Je le recommande

Avantages

Love the simple interface, easy to run and maintain programs, schedules and other filters. Great integrations with Salesforce and Marketo - which is why we

Inconvénients

Sometimes have to do some workarounds where they don't have the exact configutation, but for the most part can do everything you need it to.

Avantages

ZoomInfo is often considered the best prospecting tool if your team can afford it. I love how clean the UI is, and how much data the dashboard shows.

Inconvénients

I don't like how you need to contact them to get pricing, that already sets the tone that this isn't a good choice for small to SME's.

I think it's quite overpriced compared to the likes of Apollo, Cognism, Hunter, and etc. In my tests, their emails come back as only 85% deliverable on average - and I would say 25% of the 85% are catch-alls. This means they have a closer to 60% accuracy for the types of emails I'd like to find at a very high premium.

Avantages

The software does indeed work as advertised. They are able to offer deduping services that our company needed.

Inconvénients

Wow! Bad experience all around. For 7 months of our 12 month contract they were charging some random persons credit card instead of ours. Apparently they have no safeguard for protecting clients credit card info. Anyway we tried to get it fixed back in November and they just ignored us. We then got an email that they would be contacting their attorney over this. Straight up told me he didn't care if we renewed with them next year. We finally got our credit card on file and hopefully, it's fixed. But there is some serious miscommunication and confusion on their end. Their frustration should never be taken out on a client when it's their own fault. I got ahold of someone else in the company and they apologized profusely for the way we had been treated and for the mistake that had been made on their end and offered us a 10% discount. The software fits our needs for now but we are seriously unimpressed with the customer service and lack of professionalism.

Avantages

I like the fact that we can gather somewhat accurate information on a candidate's personal contact. Being able to keep that information in project lists is helpful as well.

Inconvénients

There are only a few things I do not like about the software. In the process of parsing in candidates, there can be some bugs on LinkedIn's side. After that, enriching a large number of candidates can take a while, and sometimes the contact information is incorrect, which has lead to some awkward conversations.

Avantages

The fuzzy matching for deduplication of uploads and existing records is fantastic. Even the basic normalization enrichment package will help make your data much more useful. Also, mass update is a fantastic tool for managing your records.

This tool has saved me countless hours of coming through duplicates. We would have just had to let them into the system or not uploaded records. It's been a huge win for me in my role as admin.

Inconvénients

The deduplication is the part that's difficult to master. It's about as well done as any tool I've seen or tried but the logic for deduplicating can be quite tricky and you have to understand going in that no system is going to completely replace a person reviewing the records.

Avantages

We are only using the Lead Upload functionality and for the past 3 years, we had no problem with this. Love the ability to custom match the imported data with the already existing data and the ability to create templates that can be used based on specific matching criteria.

Inconvénients

Nothing to mention here, we didn't have any problems with it.

Avantages

The Account and Contact merge functionality is something we find very helpful. It is much more effective than native merge functionality.

Inconvénients

Initially , we had issues with the deduplication functionality interfering with Contact synchronization on mobile

Avantages

Every features i use are available on Salesforce, with a big difference. They are way simpler and faster to use on a daily basis.
Especially "Deduplication", "mass delete/update".

You can also work on both Sandbox and Production effortlessly and refresh the connection immediately.

Inconvénients

No big topic.

The before last phase seems a bit useless during deduplicating.
But that aside nothing.

Avantages

Easy to set up, easy to test, easy to filter for duplicates, easy to use overall.

Inconvénients

Nothing! No complaints here. Team was super helpful and product is easy to use

Avantages

What I liked most about ZoomInfo Operations is how it keeps our CRM data accurate and helps us focus on the best leads. It really boosts our sales efficiency by making sure we're always working with the most up-to-date information and targeting the right opportunities.

Inconvénients

What I liked least about ZoomInfo Operations is the user interface, which could be more modern and intuitive. It can also feel a bit overwhelming at first, making it harder for new users to get up to speed quickly.

Avantages

This software takes care of everything for me. I waste a lot of time in sales looking for contact information; this software eliminates that and allows me to spend more time selling.

Inconvénients

The user interface isn't the smoothest, but that's understandable given the amount of detail provided by this tool.

Avantages

Lots of features, seems like they've though about a lot of scenarios. I often find myself wanting to do something, I reach out to our contacts at Ringlead and they offer to walk me through the setup in a call.

We're working with some Salesforce consultants and even they are surprised sometimes by the amount of flexibility Ringlead offers since they're used to doing everything by themselves.

It is great when I feel in control of the data and with Ringlead I absolutely do!

Inconvénients

The tool is great but there are some things that would make my life easier:
- Number one feature that's missing is a simple list import via the batch API without doing any transformations/lookups on the data. The current import feature makes too many calls to the API so we cannot use it and have to pay for a very expensive alternative tool.
- Documentation could be improved a bit. I often need to talk with actual people to find answers.
- Please let me edit the time zone of the scheduling interface, none of our departments are located in the EDT timezone but the UI doesn't let me change it. Even better, corresponding times in different timezones I specify would be very helpful, especially since there's a 9 hour difference between our HQ and where I work.
- I'm having trouble understanding/remembering which tasks use the batch and which the SOAP API of SFDC. This could be shown in a prominent space in the UI or it would be great if Ringlead could estimate number of API calls used by executing a job.
- Failures to handle records could be displayed more prominently after a job runs and also why they failed.
- Please include the ability to filter records using a list upload.

Avantages

The best feature is the ability to be able to convert a contact into a lead. This accomplishes a few things, saves time and allows me to created the account, opportunity and contact all in one action (more or less). Given my job is extremely heavy on prospecting time saving steps like these help immensely.

Inconvénients

I get the impression I'm only using capture to 50% of its potential. I wish features jumped out at you a bit more. The condensed screen (although you can alter it) isn't the most streamlined user friendly tool out there. I keep finding a lot of duplicates, which adds another step of scrubbing.

Avantages

RingLean Clean is definitely at the top of best-in-class solutions for CRM data hygiene! The tool offers tons of flexibility to perform use cases around record deduplication as well as other data hygiene use cases. The fact that it can be used for other use cases outside of deduplication is one of the features that makes it deserving of best-in-class. The robustness of matching criteria configuration as well as logic to determine which fields on records to be merged "win" once the merge is complete is excellent.

Inconvénients

Clean job data filtering is somewhat limiting in that all records are selected based on the filter criteria. This functionality could be improved by including a filter for master data as well as a distinct filter for data that is eligible to be merged. The UI has a few quirks that can also be improved upon, but once you get the hang of it, it delivers results.

Avantages

Everstring took hours of figuring out what our ideal customer profile looked like and turned it into a useable score that led to all kinds of sales and marketing decision making and targeting.

Inconvénients

Not the easiest to use. Every time we thought we had a handle on it and the sync to Salesforce, it seemed that there was another hoop to jump through.

Avantages

With a very unique Lead creation setup, we have a problem of hundreds of duplicates per day - even when the Lead was converted to an Opportunity and Person Account already. RingLead allows us to deduplicate every hour and meaningfully address this problem so that we can continue to use Salesforce to track our top-of-funnel. I've been impressed with the capabilities - and the helpfulness of the Customer Success team in providing helpful ways to solve new challenges. I recommend this tool!

Inconvénients

A couple times our hourly deduplication stopped working without warning. I notified the CS team and they brought it to their Eng team. I believe they're working on a fix.

Avantages

This software does ALL of the work for me. In sales, finding contact information is where half of my time is spent- this eliminates that and gives me more time to sell.

Inconvénients

At times, there is contact information that is outdated.

Avantages

The product is easy to use and is better than any other tool I know of to gather ACCURATE information. It helps greatly in terms of delivering the information I need. This is the first company I have used it with and will always keep the product in mind in the future.

Inconvénients

There is nothing I can think of at this time which is a 'con' about the software. I had no idea it existed before this job. Wish I had before, if anything !

Avantages

I've brought Ringlead into my last five companies and couldn't imagine using Salesforce without it. I use it to ensure we don't have duplicates in Salesforce, mass update records, and mass delete in a matter of minutes. It's incredible helpful in keeping our database clean and actionable.

Inconvénients

The interface can be a little challenging to learn but once you figure it out it's easy.

Avantages

It saves so much time if you're having to manually merge leads! RingLead developed an additional feature for us to meet our business needs! It's Marketo integration is easy to set up.

Inconvénients

Some of the logic can be confusing to set up but you figure it out with help from the implentation team. Certain features can't be used without a CRM like Salesforce. Not all of our scenarios are accounted for so I still have to manually merge some leads once a week but it's easier to do this within RingLead.

Alternatives envisagées 

Avantages

Easy onboarding process. Simple to implement and very easy to use day to day. De-duping/merging made easy, with added functionality we are always exploring

Inconvénients

UI is a tiny bit clunky, but to be forgiven as the tool is so detailed

Avantages

Great integration with CRM. Ease of use for enrichment.

Inconvénients

Sometimes, rarely, it is finicky with the csv file used for upload.

Avantages

The UI is decent. It is built to give flexibility without too much complication.

Inconvénients

It requires some backend updates to all contacts in marketing automation and is not as automated and is not easy as advertised.

Avantages

The software is very easy to use and does everything we need it to do.

Inconvénients

Price is a bit higher than average compare to other options.