SugarSync

Avantages

The best thing about this software is that I can download the shared folder and sync locally so I don't HAVE to use the web app if I don't want to. I can drag and drop files and sub folders on my desktop and still sync with the cloud.

Inconvénients

One team member in particular can't delete anything, files and folders she deletes keeps reappearing. We think this is because the version we have is older and not supported anymore, honestly. We have it as a legacy and they don't sell it anymore. I don't believe the newer versions have this issue.

Avantages

When SugarSync became available it seemed to be the best option to share and sync files AND backup computers to the cloud. It was far more advanced then other software, privacy is supposedly better and it allowed simple sharing of single files and folders.

Inconvénients

Unlike other solutions SugarSync either does not have any data centers in Europe or the servers are slow. Compared to other solutions uploading and syncing the files dragged and I had to wait to finish uploads of files which needed to be shared. Plus over time the client app became slightly aged and overall the system became pricey.

Avantages

Among cloud storage providers, Sugarsync is possibly one of the most flexible: you can sync any folder on your PC and share it with any number of users (once you pay your subscription ,shared files do not count against their storage limit). Files are accessible via the web and on portable devices (e.g., I use the Android client to peek at my files while on the go).

Inconvénients

Technical support is incredibly poor for such a good product. Sugarsync has been having a problem for at least two months, now, with some files that get "stuck" while uploading to the could and remain invisible to other users, and the developer has not come up with a solution yet. Also, it is pretty usual that some files re-appear in the list of the files to be synced even though they are already in sync. Finally, when the PC client is started it eats up CPU and memory and may have a significant impact on your machine's response times (although this just lasts for a few minutes).

Avantages

Pretty much what it claims to do is what I like best about it. It's like being asked "What do you like best about a back scratcher?" It scratches my back! This software syncs my files and it does do allowing me to select the folders I want, which allows me to keep my computers set up in the folder structure that I want. (Most others, like Dropbox, which I also like and use, but for different reasons , make you use their folder.)

Inconvénients

Once in a while there is a hiccup and the sync stops working properly for a certain folder. That can be a little nerve wracking to fix, but for the most part, it's a time saver. I also don't like that they went from freemium to pay only at one point; it's not that it wasn't worth it, but it always feels a little sneaky when you become reliant on something and then you're almost "forced" to keep going with it.

Avantages

Platform is ideal for a small business with a handful of remote users. Files are synced in the cloud and duplicated on a user's hard drive.

Inconvénients

Occasionally it just stops syncing files. Usually I discover this when I'm in the middle of collaborating with a team member or working on a critical document. It is frustrating to have to reboot or refresh which usually fixes the problem but not always.

Avantages

I liked that you can select the folders that you want to sync, back when the software used to work. It used to be a decent product and serve a role in the syncing world that other software didn't.

Inconvénients

It occasionally would get buggy and there would be a need a few times a year to get on the phone with customer service and resolve new issues. But most of all, it is completely useless to me now because it no longer works with the latest MacOS. Mac pushes their users to update frequently to the latest, safest OS. There is no way anyone should not upgrade because they want to keep using SugarSync.

Avantages

I have been using sugarsync for over 5 years and I absolutely love it! My files are backup automatically to the cloud and I can select which folders are backed up automatically and can even change this on multiple devices. I backup my cellphone, laptop and tablet with it and have never lost anything!

Avantages

In addition to all the features that usually present this type of tools, such as a synchronization folder, share with collaborators, etc. This application allows backups and automatic synchronizations on all devices. Even upload files vía email. Additionally, you can save backup copies of your file structures to prevent accidental fatalities!

Inconvénients

The bad thing, unlike similar ones, is that you can not edit the files online. You can edit them through a program on your computer, but as soon as the file is saved, it can be updated immediately and automatically in all the folders in which it is located. At least that's what they have ...

Avantages

Very easy to set up and use. Updates were regular and fixed any glitches

Inconvénients

Had some glitches early on but updates fixed them

Avantages

Can sync any folder, customizable by device. The ability to sync multiple devices across platforms is great, including mobile for true access anywhere. Copy public link is a great, easy way to send a file to someone.

Inconvénients

Lately, the desktop app hogs tons of resources and seems like it's constantly using 30 or more % processor. While it wasn't always this way, it's not completely reliable in terms of keeping files synced- I've had issues with file versions getting mixed up after thinking/expecting they were in sync. This requires a app exit and restart to re-trigger the syncing process.

Avantages

Easy and intuitive. There was no learning curve. It stores files as if you share a desktop folder. There’s no active downloading needed to share.

Inconvénients

There’s no indication that someone else has a file open. It saves both versions, but we are frequently running file compare to make sure everything is up to date.

Alternatives envisagées 

Pourquoi choisir SugarSync 

Logiciel antérieur 

Pourquoi passer à SugarSync

Avantages

The biggest feature of this program, and the one I admire the most, is the ability to sync files and folders anywhere on the computer without having to move them to a specific folder. All the other systems require you to move your data into a specific folder they create, but SugarSync allows you to right click on any file/folder on your computer (including network drives and external drives) and choose to sync the right where they stand. I also like their new backup copy feature that maintains an extra copy of whatever folders you want for safety and versioning changes.

Inconvénients

The price is the worst part of this program - it is far more expensive than any other program like it that I have ever used, and each year I am forced to think hard on whether or not I want to renew them or not. They are at least 5 times more expensive than their closest competitor, and the only justification is syncing files/folder where they sit.

Avantages

It backs up your files, like it is supposed to most of the time. BUT, when there is a problem you can not get anyone on the phone nor will they call you back no matter how many messages or email s you send, even though you are paying for this service annually. You cant even get anyone in billing to answer the phone.

Inconvénients

files or photos won't upload properly and will not sync so they get stuck in limbo and you can not get it to resolve.

Avantages

App was easy to use and teach employees to use, implementation was smooth transition from previous app. Integration with other apps worked better than other apps used by company.

Inconvénients

Pricing for small business use is a bit too high.

Alternatives envisagées 

Pourquoi choisir SugarSync 

Avantages

The fact that there was a backup online as well as on your machine was nice. Being able to share folders theoretically seems great.

Inconvénients

The fact that we couldn't have a team based folder. Maybe it was just based on how we used the product but for us, my boss had access to the main folder and he had to share permission with people to get access to it. But he wasn't always available so we'd have to download the file and send it to the person who needed it.

Over time, this became really hard to manage as well as a version control issue. Plus having all of the files on every single person's computer was causing a space issue too.

Avantages

Sugarsync is easy to use and configure so it's accessible on all devices. Love how you can choose specific folders to sync and backup.

Inconvénients

Over the years the price of the plans have gone up compare to other competitors like Dropbox and Google Drive.

Alternatives envisagées 

Pourquoi passer à SugarSync

Avantages

It was super easy to setup, allows backing up of existing folders (as opposed to Box.com or Dropbox). We really like the version history.

Inconvénients

I didn't find anything that we really disliked about SugarSync. It did everything we were looking for and more.

Avantages

Our team loves the flexibility that SugarSync gives us to quickly and easily share documents with each other.

Inconvénients

Occasionally, we run into syncing issues, even when all of us have the desktop app open and the SugarSync icon is green.

Avantages

You can use this either as a web app, native app, or sync it with your computer. It is easy to use for anyone.

Inconvénients

Sometimes the syncing between the different ways to use this tool can create issues by not keeping everything updated together.

Avantages

重要なファイルをオンラインバックアップしてくれるため、パソコンが壊れてもいつでもファイルを復元できる。またファイルを共有する際にアクセス権を細かく設定できるため、セキュリティ面も安心。

Inconvénients

同期が他社製品より遅い。特に容量がある程度達すると、何故か同期速度が遅くなる。またたまにリアルタイムで同期してくれる。

Alternatives envisagées 

Avantages

I found SugarSync user friendly and well suited for the purpose I required, which was to be able to access parts of our server remotely including without internet access.

Inconvénients

Sometimes there was a double save of documents which was confusing. In these cases we would need to work out which was the latest document and delete the oversave.

Avantages

It allows for simultaneous backup of multiple devices in real time

Inconvénients

There can be a small delay when downloading files

Avantages

I can keep my own folder structure. I share folders with my family and they also can keep their structure.
All is synchronized. We use Notebooks, so a normal server would not work when we are traveling.

Inconvénients

No option to syncronisze network drives (NAS etc)
Iphone App picture sync totally buggy and unreliable.

Avantages

It seamlessly backs up files to the cloud. Keeps my computer documents updated from desktop to laptop.

Inconvénients

Support is limited to email and the links online aren't the most intuitive.

Avantages

I really like how I can right click a file a create a public link. Other software requires to go into the website a get a link, which is many more steps. I also really like the versioning

Inconvénients

I wish it had more integrations to other software.