Icertis Contract

Avantages

The Icertis platform is very user friendly and intuitive. The functionality allows flexibility and customization. Using Icertis makes your CLM process seemless across the organization. The reporting capabilites are very useful and system reliability is flawless. Icertis customer service is second to none. The vast majority of our helpdesk tickets have been resolved in less than 24 hours.

Inconvénients

From an administration standpoint, if you make a mistake and move a document to executed state, you cannot "undo" the mistake and instead have to enter a helpdesk ticket to get the issue resolved.

Avantages

Ease of use, support and service. People are fantastic to work with. The tool is best of bread with improvements to come. The project teams that I have worked with have gone above and beyond to ensure that our needs were met, on time, and on budget. I have been very pleased with the tool. My users as a whole have also appreciated the search features and the ability to setup deviation approvals. Very pleased with the technology and the people.

Inconvénients

It takes a bit of time to configure the tool and get it to work. Once it is setup it works flawlessly. I wish that the tool had more features for the negotiation portion of the clm

Avantages

The dashboard and notification function.

Inconvénients

The templates function. First of all, you need to make a lot of efforts to build a template. After building, you have to fill out the attribute for each draft which is not practical (we are looking for software that can identify the attributes by itself instead of for us to manually filling in)

Avantages

Full featured platform that provides us control over much of the configuration and the contract elements we use. Work flows for approvals is a key to our process and ICM worked with us to fit a specific need without any customization. Ease of use, extremely good customer support and responsiveness to issues.

Inconvénients

There are a few steps that require more clicks to access than is preferred. I believe the new UI will provide some improvement there.

Avantages

Icertis has been the easiest and most customizable software I've used thus far! Since merging to Icertis, contract management has become very efficient.

Inconvénients

There hasn't been any issues or concerns that the Customer Support Team at Icertis hasn't been able to answer or help us with!

Avantages

The software does automate contract management to an extent. It integrates, to an extent, with DocuSign and SalesForce.

Inconvénients

The software is quite clunky. The interface is not good, and lots of design decisions make little sense when comparing against industry standards, or intuitive design.

I would not consider is SaaS as it requires significant customization and development. Even after years of customization and development, the software is still not "stable" as I would like. There appears to be a significant conflict of interest between "Fixing the out of the box software bugs/lack of features" vs "enhancement/configuration/customization requests" with their support/consulting team. If the technology team at my company would have been more involved, the decision to purchase the software would likely had been different. But instead, we are asked to come in after implementation to support/clean up the mess.

Avantages

iCertis has built their platform with an API-first architecture. This enables endless integration opportunities. Also, the fact that iCertis is purely cloud-based.

Inconvénients

Currently, there are no integrations with Oracle. However, this is on their roadmap. Additionally, there are limitations with phone channels.

Avantages

Icertis has a powerful features for contract management. AI capability of this software is really high.

Inconvénients

while customizing on your own , takes bit longer. but i think this can be solved with couple of updates.

Avantages

The best part of the Icertis software was to allow us to have all of our contracts in one place. Having the software in place is also allowing us to track our DBE CUF checklists and DBE requirements for contracts that require that type of tracking.

Inconvénients

The one thing that has been a challenge for our company is the reports that are within Icertis. We struggle getting the data we want in a format that makes sense to our business.

Avantages

You can easily create a contract management process. Also approval process is so easy for approver and contract creator.

Inconvénients

Program is not so user friendly. Also visual images are so not good, it has so basic images, it should be developed.

Avantages

It helps me manage our contracts more efficiently by providing a central repository. The user interface is easy to use, making it easy for me to create, track and monitor contracts. This has helped us reduce mistakes and improve our efficiency.It has powerful reporting features that help us understand how our contract management processes are working and how we can improve them. These reports are important for making good decisions, and the software's security features help keep sensitive information safe.

Inconvénients

It can be confusing and cluttered to use, making it difficult to find what you're looking for. This can lead to frustration and a decrease in productivity. Additionally, the software can be slow and unresponsive, causing delays and making it harder to manage contracts. Finally, the software doesn't always work well with other systems, causing difficulties in transferring data and creating an efficient workflow. While the Icertis Suites software has a lot of features, these issues can make them less effective.

Avantages

I like the ease of use for this software when creating NDAs and other smaller documents. The integration with DocuSign is seemless and internally the process is much more efficient. I also like that it is a hub for all of our users to store their contracts, when in days past we had to go looking for documents in personal folders.

Inconvénients

It's a bit clunky with larger agreements and much of then negotiations have to take place outside of the software. I also dislike how many updates I get when creating a single document, something I'm sure I could turn off but I have yet to find out how. It is also a bit of a bear to upload contract on third party paper to the system, something I believe is about to change.

Avantages

Ease of Use and the Contract management capabilities. The ability to quickly and accurately identify contracts and the platforms agility.

Inconvénients

Currently, I do not have any feedback for this section. However, I will state that I have been engaged with partners at Icertis and they are continually investing in the platform and the identified future enhancements are cutting edge.

Avantages

Its easy to use and it provides the automated workflow that has allowed us to implement processes that require collaboration and approvals for certain agreement thresholds.

Inconvénients

Not a software issue but i would like to be able to control the priority level when logging icm issues.

Avantages

it allows me to visualize all types of contracts (corporate, sale and purchase); improve my commitment at the time of compliance with the contract thus also improving the management of my business. It is very simple to use, saves time and provides me with extensive solutions when managing a contract

Inconvénients

I can not complain about such excellent and useful software at the time of facilitating the management of contracts. is a tool that guarantees and helps in legal process services regarding contracts and their compliance

Avantages

link buttons and ease of approval. This has allowed me to keep my contracts organized and accesible. I love that I can view easily and be able to navigate our agreements for approval or rejection. It allows our team to develop communication. I appreciate the ability to approve at my own pace as well.

Inconvénients

not much. The only thing i would say is that we need to have a better "listing" system. This is the only thing i would say.

Avantages

There is not anything at this time I feel there is a Pro to the software. It is part of my company and I need to learn it.

Inconvénients

The program is classic legal products and is a large step back from ease of use systems. The system has too many areas to go to and you cannot put them together for seamless functionality

Avantages

Icertis is a complete package which caters to end to end CLM right from build to execution.

Inconvénients

Too many dependencies on back end team for configuration. A lot of downtime too.

Avantages

The system is very user-friendly, easily customizable, and has a sleek, pleasing appearance. Our internal clients are very enthusiastic about using the platform. ICertis also releases new versions every six months, so you are continually seeing improvements and innovation.

Inconvénients

There is a steep learning curve from an administrative perspective, but everything is pretty logical

Avantages

There is a lot of follow up upon roll-out with the customer to ensure the product is working as expected.

Inconvénients

I'm not sure the product documentation is easy for non tech people to understand.

Avantages

Very easy to update contracts and track changes and updates. Also, it knows what I can update and what legal needs to review

Inconvénients

Set up for Logistics can be difficult when the platform is focused on the main business. There is some limitations due to the need to create a template and not able to create ad hoc.

Avantages

Creates efficiencies within my position to access necessary information quickly! This is a great asset for position.

Inconvénients

Hard to say! Within my position I wanted some extra bells and whistles but overall this is a wonderful product!

Avantages

It is a very practical and simple tool when preparing contracts, among them; of purchase and sale; It allows me to save a lot of time and guarantees and exemplifies enormously with respect to legal processes regarding contracts and their compliance

Inconvénients

It is a software that is very easy to use and I have no criticism about it because it has helped me a lot in the preparation of contracts, their compliance and administration

Avantages

Making a contract is not easy, and in my case this software has provided me with many tools when developing one that I need at the moment; this tool has been so useful, practical and simple when using it

Inconvénients

This software is fantastic, and I have no objection or any bad experience with it; It has been very helpful, It provides me with ample solutions and I have saved a lot of time and money