Parcourir les avis sur Rippling

24 avis sur 3 783
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Lee
Lee Afficher plus d'informations
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
1
Support client
1

2
Publié le 26/02/2020

Reporting as fraud - zero customer support

Rippling took $1000 from me for a 5-person package. When I realized it didn't perform the way they said it would, I asked for a refund. To be specific, they assured me that I could use Rippling in the same way that I use DocuSign. When I tried to upload contracts to send them for signature, the platform wouldn't allow that function. I was going to have to completely re-enter a 15-page contract manually in their online 'editing' box before I could send the document for signature. This wasn't what I was told during my original walk-through, so I requested a refund as that was my main need.
When I requested my refund, I received no reply- the person that sold me the package ghosted me, Rippling kept my money and canceled my account. There is no other way to contact their team other than email, and I sent several emails over months before giving up. Going to have to issue a statement about fraud to my bank to try and reverse the charge now.

Avantages

Nothing. Never got to actually use it because they de-activated my account and kept my money.

Inconvénients

Their "portal" for documents to be e-signed is like a bad version of google docs- without the ability to import. You literally cannot import a pre-made document. You can paste the content and reformat it- so good luck with anyone transferring from another platform, anyone with pre-existing documents, basically anyone that wants to edit a document outside of their terrible text editor.

Alternatives envisagées 

Docusign, TriNet HR Plus et QuickBooks Enterprise

Pourquoi choisir Rippling 

I thought Rippling would be an all-in-one piece of software, and I was wrong.

Logiciel antérieur 

Docusign

Pourquoi passer à Rippling

I was told that Rippling would out-perform Zenefits, QuickBooks and DocuSign combined. That turned out to be a lie, and I am now out over $1000.00. They have no customer support. Good luck getting any issues resolved or getting anyone to help you if you need a refund. When I asked for a refund, my account was cancelled, I was ghosted and no refund was ever issued.
Jacqueline
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé Autre pendant pendant l'essai gratuit
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
4

1
Publié le 03/07/2020

Gave it a try

terrible. They are too young

Avantages

I am not kidding when I tell you we joke that things have to be Jackie-proof instead of babyproof - when it comes to being user friendly. This was the most user friendly easy thing to set up. I literally set it up without their help - Rippling was even impressed. Perhaps this was part of the reasons left.

Inconvénients

They have it all over online that 2-3 weeks to go live. The original contact I had at Rippling - initial screening for sales - was fabulous I would have completely stayed if the trainer and their supervisor would have been responsive at all. Basically I got every thing set up and by the time we got to the 1st training call - which was 30 min - it was a joke, I learned nothing - felt like another sales pitch but I had already signed up. I just wanted someone to help me get my departments etc set up in a way that make it automatic - no such luck 6 wks later I finally got a reply I would get my money back

Bob
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 04/05/2021

Bob Leonard Review

Overall, I've been quite happy with Rippling.

Avantages

Running payroll is quick and easy. I get a reminder via email; the process literally takes seconds.

Inconvénients

Some of the reports are hard to find. Some of the navigation icons are "below the fold" and not in an obvious location.

Kirk
Kirk Afficher plus d'informations
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 07/01/2019

I, Like You

I, like you, probably audibly sigh when I see a new piece of software being incorporated into your daily life, especially when it's part of your job (extra-loud, lengthy uggh was uttered by yours truly). However, I've gotta admit - this thing was supremely simple to get set up. In less than 5 minutes, I had configured everything that I needed to, including splitting my paycheck among multiple bank accounts (personally speaking here, but if I don't see the money going into my savings, I'm 92% less likely to spend it before it gets there). All in all, it wasn't bothersome to sign up, configure, and have access to my pay stubs so I'm quite pleased.

Avantages

Quick and easy to set up
Ability to customize what percentage of my paycheck gets divvied up among different accounts

Inconvénients

Nothing readily comes to mind, although I haven't had the chance to fully test all the features (I'll update if something comes up post-tax season and I have been able to see the tax implementation)

JT
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé Autre pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 07/12/2018

Really Strong Onboarding Support

I was working through switching some 1099 contractors to W-2 employees and making sure my company remains compliant with payroll tax. Team gave me all the right information to take to my CPA to ask the right questions and get the correct infrastructure setup to support Rippling's product.

Avantages

Team was extremely helpful and patient working with me to get onboarded. I'm a first time founder of a startup and the HR side of business is all new & complicated. They took the time to help me not only understand Rippling but what I needed to do with my other service providers (CPA's, etc.) to get things in order to setup Rippling properly.

Inconvénients

Very little but I guess that I had to depend on them for so much. I wouldn't really have it another way but I guess there could have been more self-help information on your site that's broadly educational information.

Starling
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé Autre pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 12/11/2019

Great for anyone who needs to hire

Using it to start the HR process for our startup. It helped us setup our hiring process. A great experience so far.

Avantages

It makes hiring incredibly simple, particularly for founders new to the HR process.

Inconvénients

It is complex with quite a lot of options, but that’s to be expected considering the services it provides.

Renee
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 07/04/2020

User Friendly Payroll and HR System

Avantages

Rippling is extremely easy to get set up and to use. They have help screens to walk you through the steps in getting things done. For example, to set up our Unemployment Insurance account for integration there were screen shots from the state's website that showed me exactly what to expect as I complete the setup.

Inconvénients

The NetSuite integration setup didn't completely track with how we have NetSuite set up. I had to define categories that we don't use to complete the setup. This is an area that I may have to re-visit after seeing how the data files look over time.

Julie
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 08/09/2020

Rippling Software

Avantages

The software is easy to use and access, for admin and employees.

Inconvénients

There isn't anything that I've come across that I think needs to be improved.

Nick
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 12/04/2021

Straightforward and easy to use!

The experience has been positive overall.

Avantages

A lot of softwares have a learning curve. I don't think I was even confused once.

Inconvénients

At this point in time, there have been no technical issues, so I can really say.

Erik
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé Autre pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 30/07/2021

So easy to use

Avantages

I really like how easy Ripping is to use to select my benefits. I also use it to keep track of sick time and vacation as well as view my paycheck.

Inconvénients

So far I haven't found anything to dislike!

Anna
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé Autre pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 14/10/2020

Ease of use is 10/10

Always clear communication and easy to use.

Avantages

The layout is fool proof. VERY clear and functional. I appreciate that when it comes to managing my money and healthcare.

Inconvénients

Takes a little bit of scrolling upon first use, but it is not difficult.

Victor "Vic"
Victor "Vic" Afficher plus d'informations
  • Secteur d'activité : Services juridiques
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 28/01/2019

Great Product for My Solo Business

I have enjoyed using Rippling as it truly helps my business.

Avantages

The fact that it is free for under 5 employees is awesome for my solo business. They withdraw the funds from accounts without issue. And very customizable.

Inconvénients

Learning curve. Having to figure out where everything is located was difficult at first.

Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 20/11/2020

Easy and quick to use

Avantages

It is totally obvious how to do things. I don't like to waste my time trying to figure stuff out with software, and with Rippling I it's obvious.

Inconvénients

Not much. My goal is to do what I need to do and get back to work, and it is always very quick and easy.

Sean
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé Autre pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 19/02/2020

Easiest app for benefits I have ever used

Avantages

Access to all my info is within the touch of button. Really simple to use and is laid out in a nice interface. Works great on mobile and web.

Inconvénients

Not all the apps available online are available in mobile app (e.g. Insurance, flex spending) so you still have to use website.

Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 23/04/2020

Ease of Use

Avantages

So convenient, easy to use and set up! So grateful my company adopted it. Allows for Direct deposit and can easily access paystub information via email.

Inconvénients

So far I haven’t found any features the software is missing.

Priyanka
  • Secteur d'activité : Cabinets médicaux
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé Autre pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 03/07/2020

Great software

Avantages

Easy to use. User-friendly. Simple design. Nice layout. Intuitive.

Inconvénients

I'm happy with the way it is to be really honest.

Terence
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 03/05/2021

Healthcare enrollment

Again, very user friendly and easy to use made the experience delightful.

Avantages

Very user friendly, easy to maneuver around the site/program.

Inconvénients

Honestly did not have any. We made a switch from our corporate site.

Erika
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
4

4
Publié le 30/11/2020

Easy to Use

Avantages

Very easy to use, user friendly, interactive and very professional aesthetic.

Inconvénients

Too many pages leading to unnecessary insurance coverages.

Cynthia
  • Secteur d'activité : Biotechnologie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 06/01/2020

Rippling

I wish I had Rippling for my other employers. It's made the hiring process so easy and not intimidating. Also, customer service has been so amazing.

Avantages

It's so easy to use and stress free. Literally everything I need access to, that I didn't know would be on here, is on here!

Inconvénients

I couldn't find customer service, but that might just be me

Karl
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 04/12/2020

Easy to use.

Good.

Avantages

Super easy to use and made enrollment easy.

Inconvénients

Could have used more examples of cost breakdown.

Tara
  • Secteur d'activité : Institutions religieuses
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 05/11/2020

Benefits chosen in 5 minutes

The ease of use and user interface design of this software is great.

Avantages

This was the easiest and quickest software I've ever used for enrolling in benefits.

Inconvénients

I don't have anything that I liked least.

Tracie
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 23/07/2019

Easy to see

Avantages

I enjoyed the simplicity of the site. No need to look around for what I needed to see. It was right in front of me.

Inconvénients

Nothing! It was perfect fort reading my pay stub.

Duane
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 19/07/2021

Worked just fine

Avantages

I was able to onboard with new company, select benefits, and input all information easily.

Inconvénients

I found no issues when using the software.

Annie
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 15/11/2018

Save Time

Fast and reliable

Avantages

Real quick, no nonsense. I love the prompt confirmation and easy way to login.

Inconvénients

Nothing. I can find anything negative about this software.

24 avis sur 24

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