Tix

Great product with excellent service.

I have been using Tix.com for a few years now and it's been a great and helpful product.
There have been several times when I needed to get a hold of someone who would help me with refunds, adding dates and general questions. My account rep, Adam, has always been on top of everything. I honestly would be lost without this service.

Reliable, easy to use. Inability to customize reports. Customer service GREAT!

Easy to learn, easy to learn updates. Wish we could design our own reports, as sometimes we'd like something a little different from standard reports. Recently a couple of glitches with customer search screen, but corrected when I left Tix and came back in. When I had computer problems, Tix support was just outstanding!

I was happy with my use of the software but it seems a little out of date

I had a great customer service rep that guided me to use the software. Once she gave me an initial tutorial on the software it was easy to use. I did not find the software very intuitive before being shown how to use it... and it is mostly because of how the navigation menus are set up- not extremely user friendly.

First time using any software for ticketing and this is very simple.

The only negative thing I would say is customer service needs to be open on the weekends.

Event Set Up and Management

Customer service has always been great! We appreciate the quick turn around time when setting up events.

Excellent value and service

Excellent product/value for smaller arts organizations.

Finally a ticketing site that does it all!

I am so glad I chose tix.com for our music festival. I am really happy with all the reporting capabilities. The seating chart set up at no cost was also a huge help! Customer service is great and they are always making the product better.

Thank you tix!
Kirby

new event set up

I love how fast my questions and special requests where addressed and solved.
Thank you to Steve More and Sergio Rodriguez!!

The software is pretty easy to use--easy for non-tech people, like me!

Steve Moore is THE BEST!! I had him on the phone almost an hour today and he walked me through the steps, answered about at least a dozen questions and told me to call back with anything I need help with! That's MY KIND OF CUSTOMER SERVICE! He's great!

Top of the line service from a long time user

Self explanatory
Easy to use
Quick set up of events
Detailed reporting and customer database
Top of the line customer service

Tix.com is awesome!

I cannot say enough about your customer service. Adam Hettinger is truly amazing. He takes care of all our many questions and needs and if he is busy, he gets back to us in a matter of minutes. Tix.com truly has made our lives easier!

Our business has been using Tix for years. There customer service is the absolute best!!

Very easy to use even for a computer challenged person like myself!!

Quick, simple, and very valuable to our business

Incredible report features
Excellent customer services
Fair pricing
Professional appearance

Tix is a great service!

Tix is a professional, full-service ticket company. Flexible, accurate, and extremely helpful! Our organization has some unique programming needed to make our ticketing successful, and Tix handles everything perfectly!

Always been great!

never had any issues that could not be solve quickly, rep and tech support has been great!

very user freindly in the box office

Some of our costumers seem to have a problem with their passwords. They get frustrated when they reserve a seat then have to request a password-- then the seat is reserved in the system but they cannot access it.

Box Office Manager, processing orders, running reports

It's extremely easy for patrons to buy online, also easy to sell tickets at the office. Steve Moore provides terrific customer service to us. Whenever we have a question, he is there with the answer.

Tix certique

We really like the software , which is easy to use.
The customer service is the best. Although we're on different time zones, the programmers are very easy to get in touch with. I think Tix is super.

Very easy to use and when I don't understand something I just call and Tix takes care of...

I specifically like the speed of use when working with ticket buyers one on one at our registration desk. It's a great software but better than that is customer service I get when I have a question.

We use Tix.com for 3 different ticketed events at The All American Quarter Horse Congress

Tix.com has been very customer service oriented. They have been very helpful in getting our events set up and ready for sales.

I do find the software to be somewhat confusing from time to time.

Easy to use and intuitive!

Tix is incredible easy to use and their customer service is incredible. The response time is very quick and they are always going the extra mile to make sure that I have all the information I need.

Love Tix

I've had nothing but good experiences with tix.com - their software is easy to use (especially compared to other ticketing softwares I've seen), and their customer service is top-notch.

TIX is the ticketing service for our theatre.

Excellent customer service.

Tix software is excellent - love using it!

No cons - all pros. Love working with this product and support staff is amazing. Every issue is dealt with quickly and very professionally. Highly recommend Tix to everyone.

Customer Service/ Tech Support WONDERFUL!

I have been incredibly pleased with the Customer service and technical help. Silvia Mahoney and Sergio Rodriquez are always incredibly helpful.

Thank you.

Tix provides Top notch service

First class operation and employees. Excellent customer service. This is a quality product that has substantial helped our company.

Very intuitive to use. Easy to understand and comprehensive in design.

I have used the Tix software for about eight years with two separate venues. One other venue has adopted the system upon my recommendation. I love it.

If I have to e-mail Adam for help or call, he is always ready to help with my problems.

Wish I could make some of the changes that I have to have Adam fix for me.
Sometimes it drives we crazy when I have to change an order.

TIX brought our 70 year theater organization into the 21st century.

This solution can easily handle large venues to small. Metrics & Reports help us measure the success of our performances.

Easy to use and gives me all the information as the sales are happening. Helps me to plan...

I really have no cons on the software. The pros are ease of use and customer support. I wouldn't use any other company.

Not ever using tixs before our contact has been extremely helpful with getting me use to the...

It is not the easiest thing I have ever used but once you figure it out it is easy. Customer service is great.

best in the market

I have been using tix for the past 4 years, and will never change a client.
Good Gob TIX.

Encinitas Ballet

Season set up!

Always quick responses from the support folks when we need assistance getting our season set up. Good folks!

I love this system!

My experience with the system is great. It is easy to use and your customer service is exceptional.

Great company. Easy to work with!

They are very responsive and we've never experienced a service interruption. Easy to use in many ways.

Great Service!

Tix is a user friendly and great service. Customer Service is outstanding.

supportive and reasonably priced

Pros: said above
Cons: not Chinese characters friendly

Software is great and easy to learn

for me there are to many choices. I only use a few

Easy to use and always improving.

Good for managing ticket sale, reporting.

I found this very good to use.

Very good for what we need. Easy to use.

TIX review

My contact, rep, was wonderful. He got back to me right away when I had questions. He walked me through the process and emailed me steps I needed as well.

Uplifting Brothers Review

Awesome support was provided. My rep set our account up for success and was very timely and knowledgeable.