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- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant pendant l'essai gratuit
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Perfect, easy to use and reliable
Starting 2024 currently the best tool I have found. Will see how will perform in future. 10/10
Avantages
Out of all the other few things I liked the most are:
- Fully functional free trial
- Transparent Pricing - in billing section they don't hide costs or say "will email you pricing", or giving estimates
- Owners portal - loved it! Owners can easy see how their properties are rented and it's pretty simple interface.
- Expanses section - perfect
- Customer support - it's instant
Overall the best one I have found for now. Other platforms offer similar experience, but Hosthub overall wins for me.
Inconvénients
Non for now. Will see how it will hold up in future as the competition is really good in this segment.
Pourquoi passer à Hosthub
Transparent, fully functional free trial, easy to use, great customer supportRéponse de Hosthub
Thank you for your wonderful review! We're thrilled to hear that Hosthub has been the best tool you've found for managing your properties. Our commitment to transparency, user-friendly features, and our dedication to providing instant customer support are all part of our effort to deliver an exceptional experience for our users. It's great to see these aspects stand out to you.
Your feedback is invaluable as we continue to innovate and improve. Thank you for choosing Hosthub, and we look forward to supporting your success for many years to come!
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
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Don’t use hosthub to manage your short term rentals
Frustrated and angry at their inability to get it right.
Avantages
I like the idea of one system to link all my rentals to prevent double bookings. Hosthub failed in linking my properties
Inconvénients
Not only are double bookings happens frequently they never actually implement their zero double booking guarantee. They never once reached out to guests to offer any accommodation whatsoever
Réponse de Hosthub
updated reply on 26/05/23
In order to provide further clarity, we'd like to emphasize one more time that the setup of rental relations within any system is primarily the responsibility of the host. Our software provides you with the necessary tools and functionalities to achieve this, but it requires the host's understanding of their properties and their relations.
We have communicated with you on multiple occasions privately, asking if there were specific rental relations instructions you had provided us and, if so, to share the evidence of such conversations.
Our customer support supervisor is ready and committed to address and rectify the issue once we receive this necessary information.
In the interim, please know that we stand firm in the actions taken by our team and the procedures followed in regards to your account, as we believe they have been in line with our standard operating practices.
If you decide to revisit the possibility of using our services in the future, we want to assure you that we are always here to offer our support and assistance. Our aim is to exceed your expectations and provide a service that meets your unique needs.
We wish you all the best with your ongoing property management endeavors
....................................................................
Dear Sheri,
First and foremost, I would like to express our sincere apologies for the difficulties you've experienced while using Hosthub software. We genuinely appreciate you bringing your concerns to our attention as we aim to continually improve our service.
It is essential to clarify the application of our 'Zero Double Booking Guarantee'. It applies specifically when there is a system error or a human error on our part. In your situation, after examining the timeline of events, it appears that the setting up of rental relations, which is required to be performed by the host, was not completed on time. This misstep led to your calendars remaining open, thereby causing double bookings.
Please understand that while our team is always ready to provide guidance and support, some aspects, including the creation of rental relations, are the responsibilities of the host. As property management software, we rely on accurate information input by the host to deliver optimal results.
However, we acknowledge that you have a different viewpoint on this matter.
We are also closely examining the double bookings that occurred. We commit to keeping you informed about our findings within the next couple of hours.
We are genuinely sorry that your experience with Hosthub didn't meet your expectations, and we recognize the impact this has had on your reputation and guest satisfaction. We are committed to doing everything we can to rectify the situation and restore your faith in our service.
Best regards,
Hosthub
- Secteur d'activité : Urbanisme et architecture
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant pendant l'essai gratuit
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Thank you for a customer service and platform that's make my job easier and smooth
Read platform very easy .Also easy work on it.
Avantages
Customer service.I tried other platform it was nightmare for me
Inconvénients
You missing one thing very important for a running business. Automatic messages do not have last minute check in .
Réponse de Hosthub
Thank you Natalija, for taking the time to share your positive experience with Hosthub's customer service and platform. We are thrilled to hear that we have made your job easier and smoother.
We appreciate your feedback regarding the last-minute check-in messages. Our team is always looking for ways to improve our platform, and we will definitely take your suggestion into consideration.
We wish you happy bookings!
Your friends at Hosthub
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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The Determined Reservation Management Platform
Hosthub is conventional and well informed in allowing us all manage the assets and the properties that we have. There is aggressive results, that makes the company attain the operational requirements.
Avantages
Hosthub has appropriate reservation options, and this helps us manage all the properties for company growth.
Hosthub has confident in allowing all payments to be success and functional.
Inconvénients
Hosthub has all capacities that helps us manage all properties and projects, saving all the operational costs.
Réponse de Hosthub
Thank you for your positive feedback! We're glad to hear our features are helping your company grow and manage costs effectively.
We appreciate your comments and we are always working to enhance our platform.
Thank you for choosing Hosthub!
Best regards,
The Hosthub Team
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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A Product That Does Just What I Want
Works in the background to ensure that reservation dates are synchronized between advertising platforms
Avantages
I am a host with only two properties. The competitors deliver complicated bloatware. The simple interface allows me to synchronize dates between booking systems. It also provides a central location to introduce blocked dates and personal reservations (from my web site). Whenever I need help, there is immediate and relevant help. I thoroughly recommend this tool
Inconvénients
I still haven't found anything :-)
Réponse de Hosthub
Thank you very much!
- Secteur d'activité : Armée
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant pendant l'essai gratuit
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Excellent service
The SyncBnB team definetely give you the idea that they are professionals. I am sure that they will take the game to another level.
Avantages
It was easy to set up and use. It only took a couple of minutes to set up all my booking channels.
Inconvénients
I expect that soon enough i will see an app for mobile phone. Apart from that everything seems great.
Réponse de Hosthub
Thank you Michail !
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant pendant l'essai gratuit
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Ease of use
Excellent responsive customer service
Avantages
Very user friendly. Customer service representatives respond super fast
Inconvénients
So far everything has been great and user friendly
Réponse de Hosthub
Thank you Christopher! Your words mean a lot!
- Secteur d'activité : Gestion des investissements
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Highly Recommended
Best experience. Good & experienced staff and owner.
Avantages
Easily managed. Fast synced machine. Good job..
Inconvénients
Only benefits in this platform, no cons at all. Try it.
Réponse de Hosthub
Thank you Theano! We really appreciate your words :)
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Helpful tools and Functional software
What I love most about Hosthub is how easy and efficient it makes managing bookings. It handles everything from availability to reservations and guest communication seamlessly.
The platform’s interface is super user-friendly, so I can quickly update listings, set pricing, and manage bookings with just a few clicks. It saves me a ton of time and cuts out the hassle of manual work.
A key feature I appreciate is the integrated messaging system, which makes it simple to communicate with guests. I can quickly reply to questions, handle concerns, and coordinate check-ins and check-outs all in one place, helping me keep guests happy.
Hosthub also offers great reporting and analytics tools, letting me track performance and fine-tune my revenue strategies for maximum profitability.
Avantages
So far, the set up and synching process has been efficient and effective. The minor issues I have run in to seem to be user-error, and easily resolved.
Inconvénients
Hosthub is definitely a more well rounded platform meaning lots of intricacies to fine-tune to your needs. At times it can be overwhelming.
- Secteur d'activité : Équipement et fournitures de bureau
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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I ragazzi hanno bisogno Di soldi
Dolorosa tutti I mesi UN preluevo Di sangue a Tua insaputa
Avantages
L ability con cui ogni mese prelevano I soldi Dal Mio conto bancario , malgrado l account con loro fosse chiuso
Inconvénients
The bill, the fee, la quenta el total la cobras
Réponse de Hosthub
We're truly sorry to hear about the difficulties you've experienced, and we appreciate the opportunity to address this matter.
To assist you more efficiently and resolve the issues you've encountered, could you please provide us with the email address you used to sign up for Hosthub? With this information, we'll be able to quickly identify your account and take the necessary steps to rectify any problems.
Once we have the necessary details, we'll work diligently to solve your case and ensure that any concerns are thoroughly addressed.
Thank you for your patience and cooperation. We look forward to hearing from you soon.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant pendant l'essai gratuit
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Easy to use. Great support team
Great
Avantages
Relatively simple to set up. [sensitive content hidden] helped us get everything situated and was helpful and very attentive.
Inconvénients
It would be nice if our manual blocks from other channels automatically populated.
Réponse de Hosthub
Thank you Jared so much for taking the time to share your positive experience with Hosthub. We are thrilled that our platform has met your needs and expectations.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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The set up was straight-forward & the SyncBnB team has been super responsive! Couldn't be...
Saved time manually synchronizing reservations on multiple rental channels. Eliminated the risk of getting a double-booking.
Avantages
SyncBnB does one thing and does it VERY well. The app is paired down to just the essentials; it is clean and very intuitive to use. The setup / registration took less than 10 minutes. Other systems that I evaluated took over an hour because they were trying to capture all the property listing information which has nothing to do with synchronizing calendars. SyncBnB has taken our active management of syncing our VRBO and AirBnB calendars to the background. It has also given us peace of mind knowing that we haven't missed a reservation and may get a double booking. The way we look at it, the cost of resolving one double booking more than justifies the cost... not to mention the time of manually syncing the various channel calendars and peace of mind. We have been using the app for 3 weeks now and already consider it an indispensable tool in managing our properties.
Inconvénients
There is nothing not to like. There are several of add-on features that might enhance certain situations but in my opinion they would take away from the simplicity and ease of use of the system. If I had one minor critique it would be that the trial period should start once the SyncBnB calendar has been activated with the channels. In my case 3-4 days of the trial period was useless while the SyncBnB calendar was activated. However, it only took one week of the 30-day trail to realize how invaluable the app was and to pay the annual due.
Réponse de Hosthub
Thank you George! We really appreciate your feedback and your words in general. Regarding the 3 day delay in your activation it was because one of the channels was pending approval. So it was basically out of our control, we were expecting their approval. In these cases we usually extend the trial so that our users have the chance to enjoy their free trial 100%.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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SyncBNB is awesome
I have been using SyncBnb to synchronize my bookings across 5 short term rental platforms. In the past, I had to always worry about being unable to monitor my sites in realtime. Having someone book on one platform and then someone else double book on a different platform for the same date before they could all update was always a problem. With 2 of the platforms I had to update manually which is not always convenient if you are busy. I tried SyncBNB and never looked back. I receive a text an email immediately when someone books or cancels from all of my platforms. Before I can log in to check the other platforms they have already been updated by SyncBNB, Recently AirBNB had a glitch showing cancellations of bookings. I never received a notice from AirBNB stating that they were having issues. I actually got the notification from SyncBNB that there was a problem. I shopped around for something like SyncBNB and even signed up for trials of several other apps. They were either difficult to set up, limited in scope or to embellished with a lot of stuff I didn't need. The other factoir is the very reasonable price they charge. It's affordable, saving me money and giving me peace of mind.
Avantages
Easy to use. Real-time quick updates across all platforms. Inexpensive. Reliable all the time. Superfast support and communication. Easy to setup.
Inconvénients
There is nothing that I don't like about Sync BNB.
Réponse de Hosthub
Thank you, Kim! We're thrilled to have you as our customer. It lights up our hearts to read posts like this. Happy bookings!
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant pendant l'essai gratuit
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train wreck out of the gate, they they decided to set fire to the disaster!
trainwreck, disaster, required anxiety meds, may cause alcohol abuse, the nice [SENSITIVE CONTENT HIDDEN] needs better staff
Avantages
the [SENSITIVE CONTENT HIDDEN] seemed to be genuinely nice people
Inconvénients
the service staff was a little condescending (OK, a lot really) when their product didn't work properly. Tech support blamed me for the onboarding process errors.
after a few weeks and still not being able to onboard and get the product to function properly, the [SENSITIVE CONTENT HIDDEN] got involved.
a week later they finally got me online, just to find out that the platform was completely inadequate and not user friendly or intuitive from an operating end-user standpoint.
Im now using iGMS, which is the same functionality, for a little less money.
Réponse de Hosthub
Thank you for your feedback, Scott.
We're so sad to hear that your experience on Syncbnb was not as good as expected.
We always strive to deliver the best services and best customer support. Although we do that, sometimes there are serious conflicts with 3rd parties and we have to resolve them in close communication with the channels.
In your case, it seems there was a technical issue with Airbnb onboarding, indeed. We should have told you earlier that you don't need to link anything into the channel's settings since we work through API connectivity and any action by your side might cause problems. However, our support team managed to find a workaround and restore everything after a few days.
Your opinion is very much appreciated. We hope to see you again on board soon and we'll be happy to provide our services to you anytime!
- Secteur d'activité : Organisme social ou civique
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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I have been using syncbnb for 6 of my channels, works like clockwork
Helps in time management, and accuracy of bookings. It syncs all my channels automatically and within minutes, so that I do not have to worry about double bookings
Avantages
I am busy at work and with no time to check my channels. So I like that it syncs my bookings immediately and I do not have to worry any more about double bookings. Since I joined, I have not had to make cancellations like before and I only need a few minutes in a day to respond to messages.
Inconvénients
I wish it has some analytics on bookings to show occupancy levels..for now I have to calculate manually
Réponse de Hosthub
Thank you Titus! Reports and stats are available by now! Enjoy!
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Customer Service is amazing
I have increase my revenue by being able to host to various channels.
Avantages
I feel like I have a whole staff (Hosthub) waiting to serve and help me.
Inconvénients
VRBO sometimes lags in synching calendars by a few minutes.
Réponse de Hosthub
Thank you Tadlee for your amazing review! We are so happy that your revenue has been increased by listing your property in many channels. The Hosthub team will always be there for you!
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Highly satisfied
Avantages
Ease of use, simplicity of whole program, no thousands of options i will not need and will make cost increase.
Proximity and reliability of technical service. Extremely friendly. Excellent service after sale.
I appreciate we do have the feeling there’s anytime someone on the other side ready to help with your issue, even with my GMT+8
Inconvénients
Nothing i did not like. An IOS app will be fantastic 🙂👌🏼
Réponse de Hosthub
Thank you for your kind words, Michael. It fuels our passion even more. We wish you many happy bookings!
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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I use it to sync AirBnb and Booking.com caledars of my privat accomodation. It's working great.
I can have AirBnb online booking switched on with no overbooking problem between AirBnb and Booking.com portals, getting more bookings (and earn more money of course).
Avantages
It has nice and simple user interface. It is easy to setup listings and channels. Support is willing and helpfull.
Inconvénients
I dont like to put my passwords of my hands and this software needs it to access the callendars. But now I have used it for months with no problem, so I stopped to be paranoid with this particular software :).
Réponse de Hosthub
Thank you ! We really appreciate your words and your feedback!
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
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Friendly interface/ excellent app
Avantages
It’s very effective and functional in organizing my properties which allows me time to do other things.
Inconvénients
I don’t have a negative comment to add concerning this program.
Réponse de Hosthub
Online reviews from awesome customers like you will help us improve and make a huge difference to our company. Thank you!
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Great for synchronising my holiday let
Great!
Avantages
It is on the ball if there is a failing with one of the platforms ie Airbnb they let me know, they are ahead of the game.
Inconvénients
Maybe take on other holiday agents. So more channels.
Réponse de Hosthub
Thank you, Angie! It's our priority to continue providing top-notch services to customers like you.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Great product with second to none service
The software is easy to use and user friendly
The service and support is second to none
Avantages
It’s easy to use. Does exactly what I need.
It does it in a unique efficient way.
I can trust the results and know that the super support has my back.
Allowing me to run my business without worry
Inconvénients
Nothing not to like. Looking forward to the new features
Réponse de Hosthub
Thank you John! Really appreciated!
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Great product, great service. The SyncBnB team has been super responsive!
No overbooking any more, and more time to stay with my family!
Avantages
Perfect and fast syncing. It is very easy to setup listings and channels. The setup / registration took less than 20 minutes. SyncBnB has taken our active management of syncing our Booking.com and AirBnB calendars to the background. It has also given us peace of mind knowing that we haven't missed a reservation and may get a double booking. Those guys are very helpful and dedicated to their clients. Customer service was all the time top notch, highiest level.
Thanks Syncbnb and keep it going what you do for us, because you doing at professional level!
Inconvénients
There is nothing not to like. Just try it and you will see! I had to work on chat with the tech team to do the setup, wich is really a pro and they were extremely responsive so it isn't really a con. Good job guys!
Réponse de Hosthub
Thank you Alexandru!!! We value and appreciate your words very much!!!
- Secteur d'activité : Développement et commerce international
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Syncbnb is a company that hear my needs
My overall experience is very good
Avantages
The software is easy to use and dedicated to my needs
Inconvénients
I would like to have a better mobile app
Réponse de Hosthub
Thank you Natasha! We are delighted to hear you like the service.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
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Incredible!
Avantages
Syncbnb saves me time and ensures I never have a double booking again!
Inconvénients
None. Working with this team is so helpful
Réponse de Hosthub
Thank you, Brian! Much appreciated!
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Syncbnb is the best bang for your buck
It’s been great. Great product and superior customer support
Avantages
Eliminates all the risk of double booking.
Inconvénients
Needs to sync with other channels in the same manner as Airbnb
Réponse de Hosthub
We can't thank you enough for the kind words, Will. Your review means a lot to us and lets us know we're on the right track!
