Domotz

Avantages

Very easy interface, multiple installation options like Ubuntu, Synology and Docker to name a few. Easy setup which allows me to deploy within minutes. Recently deployed three agents to remote locations. The VPN feature allows us to keep full control.
A nice touch - the VPN can be configured to access via custom ports. I have a single box solution for a remote customer that is running a Type 1 Hypervisor and multiple VM's and Containers within. I can access everything via the VPN without any human involvement, which given the locations, is a must.

I also use the Android app for alarms (I can also access remote devices through the VPN from my phone) and this works well. remember to disable battery control on your Android, otherwise alarms can be delayed.

If using SNMP PoE devices, you can power cycle the port on the switch via the web interface or app. It also has great recognition of well known devices and will group them if required. For example, our office has several Samsung Smart TV's as well as Ubiquity network equipment. They have each been grouped which allows for quick access.

Inconvénients

None that hinder my requirements. The map (when using SNMP devices) is quick to populate however, you are unable to modify it's layout or add colour. This would be a nice touch. But this does not discourage my use of the product.

Avantages

Everything! The Domotz team have developed a well thought out product that addresses the needs of the end user without the need of complex configurations seen in most RMM tools today. My personal favorite features include Domotz Eyes with Alerts, VPN on Demand, Network Monitoring, Web-hooks, VLAN support and IoT integrations.
Working with Embedded systems deployed across remote locations, there is no better tool to provide us with real time proactive monitoring of our remote assets.

Inconvénients

We have not experienced any Cons with the product thus far. However we are grateful to the development team that is constantly engaging with us to add features to the product and expand the scope of use with the ever changing Network and IT environments in to day's world

Alternatives envisagées 

Pourquoi passer à Domotz

Avantages

Pro-active notifications of issues and VPN to any device. On-site Agent.

Inconvénients

Slow to load. Alerting can be a little complicated.

Avantages

The remote monitoring and management features are top-notch. I can monitor and troubleshoot my network from anywhere.

Inconvénients

The interface could be more user-friendly, and the pricing is on the higher side.

Avantages

Very simple
Scalable, even for not so small businesses
Great and quick support

Inconvénients

Limitation for sub-net monitoring (0 in lite plan, 3 in advanced plan, 8 in Premium).

Alternatives envisagées 

Pourquoi passer à Domotz

Avantages

1. Ease of use
2. Great support. I have only used email support and have implemented the support recommendations at my own pace. The support suggestions were spot on.
3. Layout is intuitive and designed well

Inconvénients

1. In application support links would be beneficial
2. Updating of device information could happen quicker. i.e. if you rename a wireless access point it retains the old name until the following day
3. The VPN connection does not work consistently. ( I have not had time to work with support on this. Might be a me issue rather than the software issue.)

Avantages

domotz Pro is a great solution for monitoring distant networks. The remote agent infrastructure make the deployment and rollout easy. We especially like the ability to integrate PDUs for switching remote devices on and off and the remote connection capabilities (web, rdp, ssh, custom ports). This enables us to do zero touch deployments of devices that have static IP addresses preconfigured in a different subnet and are shipped directly to the customers.

Inconvénients

Some license limitations such as a limited amount of shared alerts in the "Advanced" subscription plan should be relaxed. Besides that, most monitoring needs can be realised using custom TCP/SNMP queries.

Alternatives envisagées 

Pourquoi passer à Domotz

Avantages

The product is easy to use, has alot of options that i missed by default in other monitoring software. And offers a intuitive dashboard that is easy to navigate.

Inconvénients

If i had to name anything it would probably be the fact that Domotz primarily (as far as i have been able to see) through a cloud portal. I havent been able to find a option yet to only run the software on dedicated hardware without the portal.

Avantages

Offers a great, low-cost monitoring option for my role as an MSP. Really love the ability to see basic real time metrics within minutes of installing. Very intuitive UI both on the web and in the app.

Inconvénients

Not really a con, but I would say do your research and understand what Domotz is and is NOT. This can save you from potential headaches down the line.

Alternatives envisagées 

Pourquoi passer à Domotz

Avantages

ease of deployment and management, reliability.

Inconvénients

I would like to have netflow integration.

Avantages

Easy to use interface, comprehensive network monitoring, and great remote access capabilities.

Inconvénients

Occasional connectivity issues and can be a bit pricey for small home networks.

Avantages

We love how easy this product is to use and deploy.

Inconvénients

We have not found anything yet that we genuinely dislike.

Avantages

- Excellent support- Free Trial- Apps available for both NAS (QNAP) and iOS- Notifications and Daily Reports on network activity- Extremely comprehensive

Inconvénients

- The app sometimes takes a while to load since it's pinging the cloud but that is a minor cost to having the convenience of accessing the status of my system anywhere

Avantages

This platform is super-easy to use: set-up of new sites to be monitored is a as simple as it should be. We can choose whether to use an existing NAS, a Windows or Linux Machie to scan the local network, as well as deploying a very simple hardware provided by Domotz. The service is very reach of functionalities. We do monitor and manage quite complex networks, and Domotz helps us understanding how the network is shaped (Network Topology Map available in Domotz) or exactly which ports of switches are used by which devices. For instance, this helped us when restructuring a network rack for one of our clients. Moreover, we use daily the Remote Connection functionalities, including the VPN on Demand, to access network devices and perform daily or weekly maintenance of them. The integration with Freshservice has been a life-changer: we are notified directly in our Ticketing System when something happens on the networks of our clients. However, we have not explored yet all the possibilities available in Domotz, even because they continue to enrich the offer with a very high pace.

Inconvénients

The integration with some documentation system (including Freshservice) should be enriched, so that it will be easier for our technicians to have all the information in one place. I would also like to see more network devices to be supported to backup their configuration, but I know their team is working on it.

Avantages

Domotz has a very friendly user-interface, it has a web-app and a mobile-app, both offering support for dark mode. It recognizes new devices immediately with sending a push notification to the mobile devices, so that in case of an unauthorized access the necessary steps can be taken. I am using the platform since 2016 and since then it has been continuously being enhanced with new features. Domotz also has a lot of integration into Microsoft Teams, Slack, Wehbooks, Telegram and many others. Even Node-Red has a compoment for Domotz. The Domotz agent can run on multiple platforms like Synology, Qnap, Raspberry Pi, Microsoft or you can simply use the Domotz Box as a hardware appliance. Next to the device list with lots of information being gathered automatically upon device recognition, a network topology is shown, the network performance is constantly measured and there is a wide variety of customs and default alerts that can be defined, next to a lot of different reports, that are available. So Domotz is the best tool, that can be used for all kind of different network monitoring.

Inconvénients

Nothing, Domotz offers all necessary functions for monitoring a network.

Avantages

Very quickly spots new devices in the network and also keeps track of
what port in the switch it comes through. And also keeps a good view
of all the devices and tracks status. Also the software is developed
and new smart features and is added on a regular basis.

Inconvénients

So far there is really no things that I dislike. It really works OK
in my opinion. The only thing that I do not like is that they have
removed the "Lite" version so private persons like myself could afford
to use this powerful software. (I have been running the
"Legacy Lite plan" at an affordable level for a private user but you
could not order that any more) However, apart from that and for
businesses I still would recommend this as it is a good software for
sure.

Avantages

An indispensable program for administrators or IT technicians,
keeps track of all the company network products in order.
It allows in advance to intervene by the customer in case of failures,
the app is easy and intuitive, allows you to have alerts of what happens in the network in real time!
Forwarding have recently opened to third-party developers this means the possibility of integrating or having many innovations in terms of integration, from the asset software to the hw asset, I am confident that these indispensable functions will soon arrive!
HIGHLY RECOMMENDED!
It was a long time since I was looking for a similar product

Inconvénients

I have not seen any obvious defects, the only improvement I can recommend, to lighten up the old-style PC graphics

Avantages

A full-featured monitoring solution with an excellent web and mobile app, the integration with Ubiquiti network kit(including the capability to power cycle PoE devices) and it's VPN capabilities enable you to respond to issues through one unified interface.

API enables integration with other platforms with ease, and the customer service is excellent.

I can't recommend the product highly enough for the enthusiast/prosumer and for professional use

Inconvénients

Very little not to like, whilst on the expensive side for personal / enthusiast usage - you very much get what you pay for.

Avantages

I like the ease of use of the application. I installed Domotz on my synology NAS. After registration the agent mapped my network. I also like the quick detection of new devices. And the periotic bandtwith test is perfect to get a grip on my ISP performance.I also like the Android app So i can monitor the network when I am away.

Inconvénients

I do not know if this is my knowledge of the application (did not look at the Faq or contacted support yet), but I can approve ports on the network, but not on host.

Avantages

Easy to deploy and understand, affordable for SMB

Inconvénients

If you there is no possibility to install an agent, you need to purchase the Domotz box which is was only available through Amazon in Italy. Also the price has double on this device in the last 6 month.

Avantages

Domotz has enabled me to be proactive in supporting clients. The notifications let me know when a device drops from the network. I can then open the remote app from anywhere, and see if it is something i can fix remotely. Typically devices lock up and need a power cycle. Domotz has support for PDUs like the Wattbox, Luxul, and BlueBolt which make fixing a potential issue a snap!

Inconvénients

I don't have any issues with the software. the "issue" is once you see what it can do you want more. So constantly asking Domotz if it would be possible to build in XYZ.

Avantages

Domotz is a must have MSP tool. It gives us the ability to not only monitor and configure custom alerts for each of our clients but it allow us to quickly resolve issues right from the application or mobile app. Being able to quickly restart an access point or switch, turn on PoE on a specific port or create a tunnel to remotely access needed resources is super powerful.

Inconvénients

Domotz doesn't have the ability to collapse a single client's locations in one heading in the app.

Avantages

Ease of use is a big plus. The web interface and mobile app are nice and polished. The ability to create a direct link to a certain service e.g ssh or http(s) is my most used feature.
Being able to set custom alerts is also a big plus.

Inconvénients

The software isn't as intuitive as I would like with discovery or vendor support.
But each release seems to get better and better.

Avantages

Ease of deployment.
Ease of use.
Wealth of options.
I'm an early adopter, I've used the Domotz Box from the get go. However, they have easy to deploy using Raspberry Pi, Synology, Windows or Linux.
VPN and RDP are awesome.
Continued expansion of support for specific network attached gear.

Inconvénients

Not much ... does what I need it to do.
I'm disappointed that they removed the Lite version for home/personal use, that was way affordable for the individual user.

Avantages

Easy setup, automatic discovery, network monitoring, real-time alerts, customer service

Inconvénients

At this point in time I cannot think of anything that would be considered a con.