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18 avis sur 276
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Christopher
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
2
Fonctionnalités
3
Simplicité
2
Support client
3

3
Publié le 09/02/2021

It could be great, but it really is not.

We are using Webinar Jam to conduct LIVE workshops to help people build digital marketing platforms. So you can see, we are accustomed to tools fitting together. Webinar Jam does not meet that criterion really at all unless you run everything from their site.

Avantages

I like the additional features of reminders, social cues to get people to convert and the recording is amazingly good.

Inconvénients

It is wholly lacking a paid user solution. The best they can come up with is shoving a PayPal button on a registration form. The signup process reflects a funnel with several steps and should really be a single checkout form - name info, card info, seats - checkout. But instead, you have to register by just selecting the webinar, then go pay through a third-party app, then go actually register through their form. It's ZAPIER integration does not accept actions so if you made a simple flow for checkout you can neither write them in through Zapier nor load a file of guests. Paid functionality for sign up is minimal.

Alternatives envisagées 

WebinarNinja, Livestorm et GoTo Meeting

Pourquoi choisir WebinarJam 

Looking for an easier user experience - did not get it.

Pourquoi passer à WebinarJam

The reviews on their site were amazing - should have been the first clue. The customer service is slow to non-existent and while it costs less, relatively speaking, it's only because ZOOM forces you to have Zoom Meetings in order to get ZOOM Webinars. A general rule of thumb, don't screw customers into having to take a product they don't want to get one they do.

Réponse de Genesis Digital

Thank you for taking the time to share your thoughts. We're sorry to hear about your challenges with WebinarJam. Your input serves as a driving force that enables us to consistently improve our platform. Ensuring our customers' satisfaction is our top priority, which is why we genuinely pay attention, value, and act upon your feedback. Feel free to share any additional details or suggestions. Thank you!

Répondu le 06/05/2024
Henry
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 09/04/2020

Create more time and make more money

This system has made me more productive and l am really enjoying it.

Avantages

I do a lot of online presentations to many people all over the world. This software has enabled me to have people from other countries to do one presentation for me which l record and l am able to use it many times without necessarily paying for their services and l can now have tailor made presentations for each market. I have created more time for myself to do other things that’s on average of about 20 hours a week because l no longer do the presentations live myself. The software is easy to setup and use and no more late night or early morning presentations because of time zones. This software adjusts for each time zone so l can have webinars running for appropriate times for people all over the world whilst l sleep. This system emulates real live presentations and a registrant will not know that it’s not live.

Inconvénients

I have to scratch my head for this. If l could customize the registration fields to capture the information l want and if the system can pick which country someone is registering from so that their country is the first or top of the list to select instead of scrolling down when entering their phone numbers

Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
0

4
Publié le 15/02/2019

I like it

Would recommend for your business. Great if you want to ensure you have a smooth recording and such

Avantages

I like the integration between webinar jam and ever webinar. we use them to be able to host and repeat webinars frequently.

Inconvénients

can be clunky and if you have paid webinars I have had issues when someone did not get the information with the link i cannot recreate without paying again .

Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
4
Support client
3

3
Publié le 15/06/2020

Lots of Promise but Less Delivery

As you can tell from their website Homepage, WebinarJam is all about marketing themselves as everything in a box; they're not. They may be at some point, but not yet.

I do believe there is a great amount of promise in their vision but the limitations are too glaring at this point and as always something that looks great in the demo/sales cycle can come up short in the actual application fo the platform for day-to-day use.

Avantages

I really like the overall concept. It is fairly easy to use and presents well to the audience.

Inconvénients

Lack of features:
• The form building tool is very limited
• No way to embed the registration form on a proprietary website without going to their API
• If you use their "series" or "recurring" option when setting up a Webinar there is zero ability to name the sessions differently. This is a HUGE miss and practically eliminates and value of these features.
• Can't record for WebinarJam playback and Video recording at the same time
• No ability stream to Facebook or Instagram, only YouTube
• They do have an online forum but if there is any criticism it get's "censored" by the admins.

RICK
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
4

5
Publié le 26/01/2021

We Prefer WebinarJam

It has brought sales to the business and we use both its live and pre-recorded delivery option to give us options that suit our marketing at the time. It is a solid platform that is well coded and very reliable.

Avantages

This is a very mature platform of which we have been using for years. Over the years it has received regular improvements and even a complete overhaul some time back which raised the bar for all webinar software.

Inconvénients

Like most software, there is a learning cure, and I found that going back and forwards trying to understand the platform took some time, but after a short while, I had my head around the platform and was glad I spent the time learning how to use it properly to get the most out of using it.

Jeff
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 03/07/2019

Supreme Solution Backed By Proven Support & Guarantees

This is another excellent product... as always... and that brings me to my point for writing this particular review. While Webinar Jam is of extraordinary quality, I am focusing this review to acknowledge the integrity of the producers. It's simple... I know I can trustthe support team. I don't often need support but when I do... Boom it is there every time... within 24hours and with one touch solutions. On this occasion my thanks go to the team. If anyone lacks the experience of working with these guys... you are going to be taken care of. Actually this is THE example of how to do quality guarantees and customer service in any business.Thank you.

Avantages

It flat out works better than any other options

Inconvénients

I don't have any nit picks and when I come up with a wish list I'll speak up. thanks

Dane
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 29/01/2018

The product and support can best be summarized in one word; enviable.

I'm still counting them... At the end of the day, I would have never signed up for the service if I had to figure it out on my own. The level of support found here is something that others advertise, but do a pitiful job of delivering... Well done. Well done, indeed...

Avantages

There are too many pros to list about the software. It's feature rich and works as described. What is most valuable to me is the support provided. Cust ssupport continues to be a magnificent gift. Without support of the caliber, EverWebinar would just be another tech provider and there are far too many of those already.

Inconvénients

I would love to see more integration with other SMS gateways, such as Mobit.com, and ClickFunnels. Both of the aforementioned providers are critical to my overall marketing strategy.

Dan
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 16/04/2020

Webinarjam Experience

Avantages

Easy to use and quick to setup a webinar.

Inconvénients

We experienced some problems with attendees trying to join the presentation in video mode...

Erkki
Erkki Afficher plus d'informations
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 10/10/2020

Great Marketing Features

I like it that WebinarJam Landing pages and live room themes are very customizable.

Avantages

Super customizable webinar funnels and templates;
Robust email editor and audience segmentation tools;
Audience interaction tools that capture the attendee attention;
Webinar landing Page A/B testing and detailed analytics;

Inconvénients

Only annual pricing available;
Can't host automated webinars;
No custom fields on the registration forms;

Sandra
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 14/10/2017

I love being able to do Webinars that are pre-recorder but look like live! the leverage is...

Evergreen webinar so I create it once and keep using it which gives new leads and sales every week

Avantages

the reminders, the fact that collects people's contacts to build my list, and that we can use the chat over and over again

Inconvénients

I would like to have everyone inside on video like in zoom
other than that I love everything else about it

Derek
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 30/05/2019

I was frustrated until [SENSITIVE CONTENT HIDDEN] on the support team helped me

I went back and forth with everwebinar support and facebook support. Finally, a rep from everwebinar came in like a ROCKSTAR and solved my issue. There was a few spaces in my code and an apostrophe where there shouldn't be, he and the supervisor noticed it and helped me correct it, giving me the greenlight on my pixel and allowing me to run ads. Thanks !

Avantages

Awesome software. Really sets the webinar up for success.

Inconvénients

Difficulty with the pixel tracking, specifically facebook pixel on the thank you page.

Josh
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé Autre pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
4

3
Publié le 08/09/2018

Potential to Be One of the Best Webinar Platforms

Avantages

WebinarJam offers incredible marketing features at a great price. They have the POTENTIAL to be one of the best platforms out there IF everything worked the way it should.

Inconvénients

Initially, I thought it would be a no-brainer to switch from GoToWebinar to WebinarJam. Turns out it was a nightmare. The WebinarJam platform was buggy and we couldn't get the basic functionality to work on a few webinars. We ended up switching back to GoToWebinar.

Arthur
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 03/01/2020

The best functions for a webinar system

Avantages

The best thing about WebinarJam and Everwebinar are all the options to implement for automating your webinar and using it as a full marketing channel.

Inconvénients

After using this for a couple of years, i'm still missing a custom succcesspage. Like... why isn't this still here as a number one webinar/marketing platform? This helps for upsells and better tracking for advertisement.

Stan Afficher plus d'informations
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
3
Support client
1

4
Publié le 22/05/2020

Bad customer support

Very BAD customer service. They insist you make any changes to your account on their complex, not user friendly website. They do NOT answer their phone.

Avantages

Has many features. Integrates with many apps. Has lots of help videos. Has evergreen mode.

Inconvénients

Complicated because it does a lot. You have to be very careful. Some mistakes very hard to fix.

Sandra
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : Auto-entrepreneur
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 25/05/2018

I created YouTube & FB live Videos with big success

great experience

Avantages

It's easy to handle and the support Team is so kind, so fast and so helpfull. There are some many videos for you to get trained. A great thanks to the team!

Inconvénients

The only thing I can say my picutres next to the slide show was a little bit small. But probably there is a parameter which I didn't find ;-)

Richard
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
0

4
Publié le 03/03/2020

I have already recommended it to another client

It has been going quite well for my client so far. We love the price to feature ratio.

Avantages

The user interface and getting rolling is quite easy and intuitive. The website integration for registering looks good.

Inconvénients

I would love to embed the video/webinar directly into the website. Even if they would implement a JS or iframe that would be wonderful.

Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant pendant l'essai gratuit
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 15/01/2019

I used Webinar Jam to watch webinar

Avantages

Webinar permit m,e to watch tones of Webinar on subject that I would have not been able to see in reality

Inconvénients

There are sometimes bugs with this software.

Veronica
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 24/03/2020

Excellent Webinar tool

Avantages

It is an easy way to do webinar, and their Support team is very helpful. WebinarJam offers a lot of features, for example: chat room has the ability to reply privately or to the public. Several people can be presenters. Recently Webinar release a new version which is even better with more features.

Inconvénients

It is a bit expensive. Basic plan starts at $499 yearly. It is worthy if you are doing many webinar a months.

18 avis sur 18

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