UpKeep

Avantages

Ease of use by technicians (mobile app), preventative maintenance scheduling was very robust.

Inconvénients

Overall sluggish UI, cloud based requirements (little to no “offline” mode), limited search parameters, limited locations and tracking, lack of aggregate or average cost on items, no PO look up in parts browser, part categories are allowed to be random, no PO dates assigned (unless manually entered and manipulated), limited purchase history, pricing updates are updated on fulfilled purchase and work orders, can only use “inventory adjustments” to remove items outside of work orders, can use the same function to add inventory without PO, lack of PO approval process for management, PO view only available on administrator level security access, lack of internal messaging system.

Avantages

Using UpKeep is easy and comes with great asset management features.
Scaling and customizing to meet business needs is super easy,

Inconvénients

With UpKeep, there hasn't been reasons to complain.

Avantages

I sampled many different CMMS programs and upKeep was the only software that made the cut. This software is actually usable in the field.

Inconvénients

There are a few additional features I would like to see. I would like to be able to set exact permissions per user. the amount of administrative data available to Limited Technician renders some functionality not usable. Not everyone needs a list of all vendors and customers. There needs be a permissions checkbox to limit some access and functionality per user. Depending on how this software is used, it could cause an issue. would you want everyone in your company to have a list of our all your customers and vendors? for this reason. We avoid using some features and have not upgraded to the business package.

Alternatives envisagées 

eMaint CMMS et Fiix

Pourquoi choisir UpKeep 

MicroMain was not mobile friendly. Their software created a full time position managing CMMS. UpKeep app does most of the work and cuts need of creating this position.

Pourquoi passer à UpKeep

Usability in the field. Great intuitive interface in browser and app.

Avantages

The free features are perfect for my use. My day is all about work orders, and being able to manage these work orders easily makes my day easier. We used to use paper work orders, which I had to fill out, file, and then track in another file. I would then need to create a separate report to send to the property team for review. I like having the ability to have everything in one place, without having to create so many separate reports.

Inconvénients

Nothing about this software is difficult to use. I do wish more was offered in the free version, such as reporting. I was able to use it during the free trial, but now am using the free version, in which reporting is only available in paid versions. I understand that this is how the company makes money, and I will be making the switch to a paid version when it is approved in our new budget.

One thing that bugs me and hope gets fixed, is during the work order creation. I have over 120 locations and sub-locations. When I create a work order and choose the location, you should be able to begin typing the location in the box and it should self-populate the box. Right now, only the main locations will self-populate, not the sub-locations. I only have three main locations, and all the rest are sub-locations, so I have to scroll to search for the exact location I need. It's nothing major, but just an annoyance, and I hope this will be fixed soon so that any location will self-populate the box when you begin typing it.

Alternatives envisagées 

ManWinWin

Pourquoi passer à UpKeep

Pricing was better for what you get. ManWinWin was way to technical, and made more for factories. Mapcon may have worked and it seemed to be pretty user-friendly as well, and I did try their free trial, but it kept crashing my computer every single time.

Avantages

i use upkeep to communicate with the technical team for maintenance and support, I like the ability to send issues as photos and get helped online, upkeep provides a video tutorial for setting up, this is the best for sure

Inconvénients

using upkeep requires strong internet connections as poor networks lead to delay in loading documents as soon as possible and it's very hard to learn

Avantages

upkeep has made work sharing so simple among the team to capture their inputs mostly reporting, the application is so simple to use with good UI

Inconvénients

sometimes the application delays in uploading some orders and they may pend for many hours and this affects work to move on as expected

Avantages

I like the software, its so simple to use with a clean user interface, I like its ability to enable users to share their work order's with collogues to enable quicker completion of tasks

Inconvénients

As of now, i have nothing to dislike about the software its doing well for me, i just recommend my followers managers to try for productivity

Avantages

This product is very easy to use and train others on how to apply it.

Inconvénients

I cant think of anything I would change.

Avantages

i like the CMMS feature which are so efficient for maintains management and this has simplified work with in the company, i like the software since its so easy to use with a good user interface

Inconvénients

for new users may get challenges using the application to make work orders or open them and on android its bit slow to open documents

Avantages

with upkeep, you can store your data online and it comes as an application which can be used on a smartphone. i like the customer support team which are available 24/7

Inconvénients

it takes a lot of uploading documents using upkeep software and it lack category feature were files can be sorted or stored per category

Avantages

Upkeep allows someone to share work orders among teams members to help them accomplish tasks on time, the software is so user friendly, i like it

Inconvénients

you cant use the application while running updates but updating it takes a lot of time, this needs to be improved

Avantages

UpKeep is easily configured and very flexible to meet our very unique business model. The support team has been outstanding throughout our implementation and continues to provide top notch service to guide us through new challenges. I appreciate the relatively low cost against the market to all us to grow with the product and add licenses without significant cost

Inconvénients

The platform is designed for a more traditional break/fix style work force management application. It has forced us to adapt some of our (albeit maturing) processes to meet the capability within the platform in order to capture the data and detail that we are looking for.

Avantages

UpKeep has been helpful when it comes to streamlining work order.
It comes with great asset tracking and management features

Inconvénients

Well, UpKeep has not failed us. It always delivers.

Avantages

I loke how accurate and how user friendly it is. I also like that they are trying to improve it all the time .

Inconvénients

Sometimes it is very slow and will not allow you to finish the task you are working on.

Avantages

The biggest thing would be communication. Before UpKeep a work order would be put in and no one would know the status of it. With UpKeep we see updates and emails detailing the status of the work order.

Inconvénients

The only thing that comes to mind is that you provide training for Administrators and Technicians, it would be nice to have a power point presentation for the view only and Requestors. As an Administrator, UpKeep was my task to own, and I had to present it to the group prior to launch. the problem was the Administrator permissions is different than the view only and Requestors, needless to say my 1st class was a learning experience not only for the view only and Requestors but for me also.

Avantages

Creating, scheduling and tracking work orders. Setting up PM.

Inconvénients

So far I like everything Upkeep offers. It is working well for us.

Avantages

with upkeep you can keep all document files in one central place, I like the ability to allow document uploads, and the application is user friendly

Inconvénients

using the application to upload big documents with a lot of photos takes a lot of time the expected

Avantages

i always use upkeep to share my work orders with my team for their input, the application is so easy to use with a clean user interface, I like the ability to be integrated with other apps and saving data online makes it perfect to me

Inconvénients

somehow the application is difficult to use and uploading photos takes a lot of time this need to be addressed to give customer the best

Avantages

the application is easy learn and set up for use in the organization, like its ability to organize once data has been entered in the system. The UI is so friendly

Inconvénients

upkeep has a limited level of hierarchy and uploading documents and photos takes a lot of time to finish up this leads to delays in submitting a given documents

Avantages

upkeep is simple and secure for use, i like the ability to share work orders with my colleagues for compilation. The user interface is nice for me

Inconvénients

The application in most cases slows down when using it on mobile phone

Avantages

upkeep has made work flow process in the organization so simple, I like the CMMS feature since it is more efficient in maintenance management. The application is so easy to use and install

Inconvénients

for inventory management, the application lacks filters to categories assets and inventory

Avantages

upkeep enables users to share work among themselves which helps in complishing more tasks over time, its so easy to use by everyone, its aslo has cleen ui

Inconvénients

sometimes the application annoys which deploying its for work share as it tends to be too slow on android phones

Avantages

The Notifications and alerts are essential reminders.The display of tasks and ranking reduces the chances of skipping or forgetting them.

Inconvénients

Some important pieces of information need to be added such as precise location information about assets.

Avantages

Upkeep the best tool for asset management for business,am able to communicate with technicians in the field and my office issue is sorted out without waiting for them to come back to office,the software is so easy to use and the interface is so good.

Inconvénients

The software is so easy to use and i like it, However customer support team when contacted take so long to respond to customer inquires hence giving us less services

Avantages

As senior research Advisor, upkeep has helped me to keep my research files in one central place by just uploading my documents to drive,its simple to search for files saved. I like the user interface and the request portal/ feature and its ability to be installed on smart phones.

Inconvénients

For now i have no issue with the software, its working well for me and i just recommend it to other people to give it trial