Tous les avis sur ReservationKey Appliquer les filtres
Parcourir les avis sur ReservationKey
Tous les avis sur ReservationKey Appliquer les filtres
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Best value!
Moving from a more expensive program with less features to ReservationKey was one of the best business decisions I ever made.
Avantages
This system is a great program. They respond to any issues very quickly. Every issue I have had would not have been an issue if I would have read just a little farther in the instructions. They are awesome and continually are added new features!
Inconvénients
I have used ReservationKey since 2014 and have absolutely no problems with it.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
It's the best I've found
I am a former Webervations client. This system is far superior. I search for alternatives every year and have always found this to be the best.
Avantages
Response emails are automatic. Easy to cash out clients and add extras. Easy to customize.
Inconvénients
I would like the ability to send formatted text messages to clients directly from the software
Réponse de ReservationKey
Thanks for the nice comments.
We have considered adding a module to be able to send text messages from the system. This may be an option we add in the future.
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
nice reservation system
Avantages
Has most things you need. very individual to set up, lots of nice features. includes booking engine, automatic emails, connection to channel manager...
Inconvénients
just 1 thing missing: for bookings where more than 1 invoice needed (ex. touroperator orders and pay for room - guest pay for food and extras) you have to add 2 bookings and hide 1 of them. Would be nice when you can create 2 or more accounts in 1 booking.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Superb service snd easy to use program
Keeps my reservations online so potential guests can book 24 hours a day and don't need to contact me
Avantages
Easy to set up
Easy to change data
Top of the line customer service
Good customer forum
Inconvénients
Nothing i like everything about this program
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Member til 2012
i think we have one of the best reservation system for the money.
Avantages
Easy Software, great Reservation System
Inconvénients
Sometimes a little slow, special when someone change the server , LOL
Réponse de ReservationKey
Thank you for being a long time user, and for your nice comments.
We are constantly tweaking our servers to best match the demands on the system. With Amazon Web Services, our host, this is pretty painless to do, but unfortunately there have been a few times when the changeover hasn't been perfect.
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
A+ software and great support
100 stars, CSR is awesome. We have been with them since 2009. Save alot of money and never look back. It is worth 10 times the price.
Avantages
I love the online booking, discounts is shows, the owner reports, and so much more.
There is not one thing that we do not like about it.
Inconvénients
There isn't a thing that I would change. They are continuing to add more features as technology changes.
Réponse de ReservationKey
Thank you so much! And thank you for being a long time user.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Price efficient
We are using the reservation key for our 18 rooms bed and breakfast. It worked amazingly perfect.
Avantages
Reservation key we are using from 2007 and I never had any issues with it.
Inconvénients
I don't find any issues, as it's easy to use.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Great Reservations system
Very happy with Reservationkey, great solution for our hotel, easy to use and learn und great owner reports.
Avantages
It's very easy to handle and reports are simple and clear.
Inconvénients
Reports´ information can not be adjusted manually
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Great reservation web based software
One of the rep has been very responsive to customer requests for help. There was always a response for our questions. Recent years have seen development into a much more user friendly interface. Res. Key is a Great value.
Avantages
over the years there have been constant improvements that make the value for the dollar very good.
Inconvénients
Difficult to use years ago. There has been a great improvement for rate specificity holidays and flexible periods.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Best reservation software
I don't have to worry about over bookings, customers book online and pay online as well. We have incorporated our lease packet into the software as well and only click one button to send that out with every reservation. Easy peasy!!
Avantages
I like EVERYTHING about this software. I've used it since I opened my doors in January of 2005 and it's the only software I use for my vacation homes.
Inconvénients
I have nothing negative to say about this software
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Best Reservation software package out there.
ReservationKey really came in and saved the day for us. We are now able to continue our business as before with even a better program.
The tech support is exceptional and quick to respond.
Overall 5 *****
Avantages
We were a long time customer of Rezovation Web and were looking for a similar product to replace it. ReservationKey has all the features I need plus more. We use a lot of color tags to show the status of each reservation and ReservationKey gave us that. It's real easy to book a new reservation or just get a quick quote for a customer. It's very flexible and able to fit any situation you may have.
After looking at a lot of others, ReservationKey is far and away the best one out there. Also, the price can't be beat and there is no long term contract.
Inconvénients
Not much to dislike about ReservationKey. It has so many options. The learning curve may be a little steep at first. But help is out there. Either by the user forum or in house tech support. Now if I'm really picky, the guests' state should have a drop down menu to chose from.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Satisfied
Avantages
Ease of use of the software, easy to learn.
Inconvénients
There has been occasions that the system goes down.
Réponse de ReservationKey
We work hard to ensure the system is always online. Over the past years our up-time has been really good. Even so we know there have been a few occasions where things went down briefly, and we continue to work to improve to make sure that doesn't happen. Thank you for your review and using the software.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Works perfectly for small businesses
Avantages
User friendly and easy to use, doesn't require much time to master it
Inconvénients
Regular glitches when working with big reservations
Réponse de ReservationKey
Thank you for being a long time user of the software.
While the system works best for reservations six month or less, it should also handle longer ones. We are always working to improve and regularly updating the system to better handle our client's needs.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Very useful reservation system
Years ago we decided after a long search for reservation key for our B&B and we don't regret it.
We have been using reservation key for more than 7 years.
The executive is always improving the functionality.
Avantages
Easy to use.
If there are problems yo can always contact them and they will be resolved as quickly as possible.
Inconvénients
That there are no symbols to use, French language
- Secteur d'activité : Vins et spiritueux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Treehouse Vineyards Reccomends Reservation Key!
Avantages
We have been using Reservation Key for years now. Our staff have all been able to use this software with no complications or trouble learning the system.
Inconvénients
We do not have any issues with Reservation Key!
Réponse de ReservationKey
You were our first treehouses on the system. We love seeing creative uses and having a wide mix of clients. Thank you for your long time support.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Excellent software
I have solved the calendar of my properties and my website with online reservations.
Avantages
It is very easy to use and Customer support is always there when one needs it
Inconvénients
needs to modify small details to make it more useful to have vacation rentals and it would be great if the website is in Spanish and English
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Best Reservation Software available
Not only is the software quick and easy to set up on your web site - their tech support team is available to assist! Their customer forum truly assists with offsetting any questions
Avantages
Reservation Key is extremely easy to use!
Inconvénients
Nothing! I’ve been using the system for years and appreciate all their timely software updates
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Number 1 Reservation Software!!!
I've been a customer with ReservationKey for years. They have made my life easier and more profitable!
Avantages
It's easy to use. Very cost effective. Great support. Flexible for your website. I highly recommend!
Inconvénients
There is very little about this software that i do not like...
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Fairly easy to use
overall for the price it is a really good product
Avantages
I like how easy it is to update availability and print guest info or email guests a variety of personalized emails
Inconvénients
that it is sometimes off line when needed
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Reservation software review
Our overall experience has been great, again I wish their was a better "learning" center online for the software.
Avantages
The support and basic ease of using the software.
Inconvénients
I wish they had better learning videos/online classes.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Great PMS for small proerties
Easy to install, setup and the support is great.
Avantages
Its has all you can need, from reports to just simple daily comands.
Inconvénients
So far nothing. If we need to improve on a function RK is very receptive to add ons.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Feeds your business
Avantages
No commission, great feature set, always improving.
Inconvénients
Can be hard to learn, but that is due to it offering so much for different setups.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
I can not live without it !!!
Avantages
EASY TO USE. FROM PHONE OR COMPUTER . NOT EXPENSIVE
Inconvénients
I LOVE RESERVATION KEY . I DON T SEE ANYTHING BAD TO TELL YOU
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Satisfied Customer
Avantages
Ease of use
Great customer service
Very affordable
Inconvénients
Very nit-picky small things. None of import.
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Easy to use -mobile as well
Avantages
easy to use and good display on mobile - web based so can use from any computer/phone
Inconvénients
sometimes slow, but i think that is more our internet issue
Réponse de ReservationKey
Glad to hear you are using the system on mobile devices as well.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Quality and time saving software!
Very simple, well designed and easy to train software. Helps to stay focused on my hotel verses having to multitask.
Avantages
Was able to complete several tasks within one software. No more commissions to third party vendors.
Inconvénients
Nothing but the fact I wish we would have started using a long time ago. Definitely a game changer.
-
Provenance de l'avis
Powerful Software and great pricing
I have been using RK for over one year and discovered it by seeing it on another's lodge/inn website while looking at changing and building our current website. I simply called the owners up and asked them how they liked it and they said "great". So I started using it after using Rezovation/Webervations and also Res Nexus. We have multiple properties, so it was the only software I could find they offered the ability to managing various properties/locations on same account via reservation pages.
Pros: good pricing and great value, owner is also developer/manager so dedicated to improving software rather than marketing & relying on others, powerful and still developing, can manage several properties on one account.
Cons: no 24/7 phone support, but good email response., need some tech skills to manage.
