PriceLabs

Hello Benjamin,

Thank you for your detailed feedback! We’re glad that PriceLabs has been instrumental in managing your vacation rental prices. It’s great to know that features like the latest market data, along with free training resources have aided your pricing strategy.

We acknowledge your comment about the interface being occasionally slow and are actively improving its performance. If you ever need guidance or have suggestions, feel free to reach out to us at [email protected]. We’re here to help!

Warm regards,
Richie

Hi Céline,

Thank you for taking the time to write this review.

We are glad PriceLabs helped you optimally automate your property’s pricing throughout the year, based on demand patterns.

All the best!

Warm regards,
Richie

Hello Perrine,

Thank you for your review! We’re glad to hear that PriceLabs is easy to use and that our revenue estimates and market reports have been helpful.

We appreciate your feedback regarding the revenue estimation tool and far-out rate recommendations. Your insights are valuable and help us continue improving the platform to better serve users like you.

If you have any additional feedback or need assistance, feel free to reach out to us at [email protected]. Thank you for trusting PriceLabs!

Warm regards,
Richie

Hello Capucine,

Thank you for sharing your feedback. I'm glad you find PriceLabs an intuitive and reliable solution that helps increase the profitability of your seasonal rentals.

I'd love to hear more about the specific customizations you're looking for. Please email your suggestions to [email protected]. Your input is valuable and our team is committed to making PriceLabs better for you.

Warm regards,
Richie

Hi Renata,

Thank you so much for taking the time to leave this detailed feedback, and especially for acknowledging our customer support - one of the areas we, as a company pay special emphasis on.
Wishing you the best for 2024.

Warm regards,
Richie

Hello Sandra,

Thank you for your review!

We’re happy to hear that PriceLabs has helped you exceed your revenue goals. The list of customizations can feel a bit overwhelming at first, but it’s great to see you found your way through.

Dynamic pricing can be incredibly impactful, and we're glad to hear that the YouTube videos were helpful for you.

If you want to learn more about any of our features, you can check our Knowledge Base (https://help.pricelabs.co/portal/en/kb/pricelabs) or our YouTube channel - https://www.youtube.com/@PriceLabs-DynamicPricing.

Thanks for choosing PriceLabs!

Warm regards,
Richie

Hello Jon,

Thank you for your feedback! It’s great to hear that PriceLabs has made pricing effortless for your properties and that the speed improvements have enhanced your experience.

We love hearing success stories like yours - seeing PriceLabs uncover true market potential and drive such incredible results is precisely what we aim for. If you ever need assistance or have any questions, feel free to reach out - we’re here to help!

Warm regards,
Richie

Dear Nancy,

We're sorry to hear that you've had a less than pleasant experience using PriceLabs.

We admit that our functionality, customisations and data can be overwhelming.

Please reach out to your account manager or [email protected] and we'd be happy to take your through the functionalities that are causing stress and answer any questions that you might have.

Thank you for taking the time to share your experience. We hope we'll be able to connect over call and help alleviate some of your stress with regards using the product.

It will also give us a chance to understand your discomfort and use your feedback to see what changes we can make to our product and its functionalities.

Thank you,
Richie

Hello Ioannis,

Thank you for your feedback! We’re glad to hear that you’re having a positive experience with PriceLabs, and we look forward to hearing about your end-of-season evaluation.

Regarding Neighborhood Data, you could also add Airbnb/Vrbo listings to your Competitor Calendar by following the steps here: https://help.pricelabs.co/portal/en/kb/articles/listing-market-data#Competitor_Map:~:text=competitor%20calendar%20graph.-,Competitor%20Calendar,-This%20feature%20allows

If this doesn't solve your issue, please contact us at [email protected] and share the details so we can assist further.

Warm regards,
Richie

Hello Anthony,

Thank you for your feedback! We’re glad you find PriceLabs the best in dynamic pricing accuracy and that our features and knowledge base articles have been valuable to you.

We understand that a channel manager and website builder are important for some users. While PriceLabs focuses on pricing optimization, we integrate with many channel managers to support multi-platform management. You can see all our integrations here - https://hello.pricelabs.co/integrations/

If you ever need assistance or have any questions, feel free to reach out - we’re here to help!

Warm regards,
Richie

Hello Dean,

Thank you for your detailed feedback! We're glad PriceLabs has helped keep your property consistently booked.

We understand your preference for phone support and appreciate you sharing that with us. While our current support is through messaging, we always aim to be as responsive and helpful as possible.

Feel free to reach out if you ever need assistance—we’re here to help.

Warm regards,
Richie

Hello Said,

Thank you for your feedback! We’re glad PriceLabs has helped increase your occupancy and ADR.

We understand that getting started can take some time, which is why we offer daily training and a comprehensive knowledge base to help you make the most of PriceLabs.

Trainings: https://hello.pricelabs.co/training/#undefined

Knowledge Base: https://help.pricelabs.co/portal/en/kb/pricelabs/dynamic-pricing

Feel free to reach out if you ever need assistance - we’re here to help!

Warm regards,
Richie

Hello Ankit,

Thank you for your feedback! It’s great to know that PriceLabs has been useful for your short-term rentals and is delivering quick results.

We understand that getting started can feel overwhelming, and we’re always here to help. If you ever need guidance or have any questions, feel free to reach out - we’re happy to assist!

Warm regards,
Richie

Hello Amber,

Thank you for your feedback! We’re glad PriceLabs' training and support helped you understand your market.

If you need any guidance or have questions, feel free to reach out - we’re always here to help!

Warm regards,
Richie

Hello,

Thank you for taking the time to share your review.

We're thrilled to hear that PriceLabs has been instrumental in helping you automate your pricing and achieve a high ADR and occupancy for your STRs.

We are constantly working to improve our rate recommendations and will continue to do so.

Wishing you more STR success!

Warm regards,
Richie

Hi Julya,

Thanks for the fantastic review! We're so happy to hear PriceLabs is helping you maximize your rental income.

We know there can be a learning curve with some of our advanced features and capabilities. We offer daily live trainings and 24/7 email support to give personalized support that you might need to help you get the most out of PriceLabs.

Thank you once again for your support.

Richie

Hi Adrian,

Thank you for sharing your feedback. We are glad PriceLabs helped you achieve your objectives while letting you retain control of your pricing strategy.

Looking forward to helping you maximize your revenue in 2024!

Warm regards,
Richie

Hello Francois,

Thank you for your review. We're glad you find our user interface easy to use and the algorithm effective.

We are sorry you found our data analytics features slightly difficult to use. Your insights would help us improve them. Could you provide more details about your challenges by writing to us at [email protected]?

Thank you again for your support.

Warm regards,
Richie

Hi Safieddine,

I'm glad to hear that PriceLabs has helped shift your focus towards maximizing earnings. Your positive feedback about our videos and customer support is truly appreciated.

We understand the desire for French-language videos and are thankful for your suggestion. In the meantime, you may find our French Knowledge Base articles helpful - https://help.pricelabs.co/portal/fr/kb/pricelabs

If you have any more questions as you explore PriceLabs, don't hesitate to reach out. We're here to help.

Warm regards,
Richie

Hi Laura,

Thank you so much for taking the time to leave us a review. We're so glad to hear that you are confidently staying competitive and that your booking rates are up!

Yes we do know there's a bit of a learning curve and we're so happy to here that you are making use of our many video tutorials and training sessions.

Thank you once again.
Richie

Hi Michaela,

Thank you for sharing your feedback! We acknowledge there is a bit of learning curve and are working towards improving on that front.

Looking forward to continuing to serve you in 2024.

Warm regards,
Richie

Hi Dustin!

Thank you for taking the time to leave us a review.

We're so happy to hear that PriceLabs has worked out to be a worthy investment for you.

When we started PriceLabs, our goal was to ensure that short-term rental hosts stop leaving money on the table, and when we hear our customers say it, it makes our day!

Thank you for choosing PriceLabs.

Regards,
Richie

Hi Adelajda,
Thank you for taking the time to leave us a review. We're happy to hear that the clear layout and UX has made it easy to use. We appreciate your feedback on certain functionalities and overlapping discounts, which I'm passing on to the team. We value your support and look forward to offering an even better experience.
Regards,
Richie

Hi Kevin! Thank you for taking the time to leave us this review. We're glad you find our pricing tool responsive to changing market conditions. We're pleased to hear that our platform is easy to onboard and that the integration with Hostfully has been seamless. We'll take your suggestion into consideration to offer more specific overrides and discount options. Thank you once again

Hi Alexandre,

Thank you for your review!

We are happy that we've been able to provide value to you.

We want to express our gratitude for choosing and supporting PriceLabs. It's an honour to serve you.

Best regards,
Richie