Geelus

Avantages

Geelus is a clear and easy to use platform

Inconvénients

Nothing I’m really happy with the Geelus software

Avantages

I like that its easy to use and it’s a very simple app that doesn’t over complicate where to navigate what I need.

Inconvénients

I haven’t had a negative experience with Geelus, so far so good!

Avantages

Very easy to operate, intuitive software. Also online tutorials and ability discuss and solve any issue with customer service live rep.

Inconvénients

None so far. i have not found anything negative.

Avantages

The system is very convenience and my customers are giving me great reviews about the text messages I send them for their orders. Now my invoicing is very professional, my appointments are automated and customers love the reminders.

The entire system is great!

Inconvénients

The appointment cancellation is not supported yet but they promised it'll be there soon.

Avantages

Easy to get started, and tge customer support is excellent

Inconvénients

I have had no issues with geelus so far.

Avantages

I like that we can customized our products and services, also the sales rep [sensitive content hidden] have been so patient with me, [sensitive content hidden] dedication is outstanding. Definitely I would recommend this pos system.

Inconvénients

No dislike at all, I am very satisfied with the pos.

Avantages

It covers all the needs of my alterations and dry cleaning business.

Inconvénients

The customer service phone quality sometimes is not good.

Avantages

Great customer service, and I like that it can have very customisable receipts, text clients automatically and that it is designed for clothing alterations businesses needs in mind

Inconvénients

I would like to see images updated on the POS

Avantages

The software is easy and use and with very good ongoing improvement

Inconvénients

Pricing on number of orders generated, some business with high volumn of transactions but not necessary generating full profit from the transaction. e.g if you are only an agent of the dry cleaner, but not the dry cleaner.

Avantages

Program is much easier to use, modern, and our customers love the system.

Inconvénients

Not at this time, Geelus is an excellent software

Avantages

I am a one-person home-based business and I love that Geelus gives me the ability to automate many of the tasks I was doing manually such as scheduling and confirming bookings, sending order completion s and messages and sending invoices.

Inconvénients

I would love it if Geelus could integrate with my Google calendar.

Avantages

The amount of features that are tailored to our type of business is great. Really helps us get our shop organized.

Inconvénients

The only part I would change is how to manage the customer/contacts list.

Avantages

I love the way it designed, it make our job really easy and have access to our store an data so comfortable,

Inconvénients

I really like everything about geelus 10/10

Avantages

Alter- It is a franchise chain of 22 Clothing Alteration and Dressmaking stores located throughout metropolitan Melbourne, in the state of Victoria, Australia. When we set up the franchise business in 2002, we formed a relationship with a point-of-sale supplier, who offered a program owned in the USA. In early 2020, we were informed that the US Company had changed hands and that we had 6 months to find an alternate POS supplier. This major crisis led us to finding Geelus. Our early conversations with Geelus were focused on ensuring that our franchisees would be given considerable freedom in running their own business, setting their own prices, and managing their own reporting and information demands. As a Franchisor and Head Office we wanted access to all the information, but we did not want the management function of each system to be our responsibility. We specifically wanted to “liberate the franchisees to achieve what they each wanted from the POS beyond the minimum functionality of writing a ticket and customer collection of garments. Geelus immediately understood what we wanted and then were very proactive in working with us and our franchisees to deliver the outcome.

Inconvénients

Change is always challenging, and many of our franchisees had used the previous system for many years. Adapting was a challenge but Geelus were supportive, in particular, the support team, in Australia. Our only regret is not switching sooner...

Alternatives envisagées 

CleanCloud et Enlite POS

Pourquoi choisir Geelus 

Bringing our company to 21st century

Pourquoi passer à Geelus

Simplicity, highest number of features, being cloud based, highest ranking against competitors and great support was our main factor.

Avantages

The most impactful feature for our business was the structure of how items and services are set up to show all necessary information on the orders and on the tags. The structure is able to handle dry cleaning, laundry, tailoring, alterations and shoe repairs all at once! Which eliminates room for error.
Customer service was very experienced and fast. The transition over to Geelus went so smoothly that I didn't have to lift a finger! Shout out to [SENSITIVE CONTENT]

Inconvénients

I actually found out about Geelus before Cleancloud, but I chose cleancloud because Geelus' design and branding seemed old (no offense), so I went with CleanCloud. I think Geelus needs a new logo and a refresh on the interface! I also tried Cleantie for a month and it seemed nice but it doesn't come close to Geelus.
I wish Geelus would have an open API!

Alternatives envisagées 

Enlite POS

Pourquoi choisir Geelus 

CleanCloud wasn't as robust and stable as it seemed. A lot of issues and angry customers when it comes to SMS messages. Issues with the employees not knowing what kind of jobs that need to be done on a garment. It wasn't tailored for other businesses other than dry cleaning and laundry. Cleantie was a lot better but still not quite there yet.

Logiciel antérieur 

CleanCloud

Pourquoi passer à Geelus

Starchup wasn't available in Norway. Enlite and Cents was tailored for dry cleaning and laundry.

Avantages

- Great value
- Excellent customer service: all my questions are responded within a few hours.
- Flexible to customize your needs: you can create new print template that you need, freely add in new items and prices and a ton of things... Just me a little bit patient, exploring and creative.

Inconvénients

1/ Rack location should be added in as it is a very important function for laundry business. Currently I have to create Extra-field to add the rack location.
2/ Scanner function: Geelus is able to work well with Scanner. Currently it helps to read the barcode from customer receipt more conveniently. I wish it can be improved more. Such as: if my rack location is coded, I can use the scanner to scan the barcode on the store receipt and then scan the rack location by myself without the need to return to the computer. With the existing function, I need one person to scan the barcode on store receipt and filing the clothes, another person staying with computer to select extra field to enter rack location, following the instruction from the 1st person.

Avantages

Your costumer service is great, probably without him I would have quit or would not understand all the capabilty of the software. I think it has everything.

Inconvénients

The interface, I think i could be nicer and more friendly. And that is not in spanish, my team suffers a bit. I would love if in somewhere it would appear your analytics of the store, what you have sold, new clients, returning clients, order average, etc.,That was the think that i liked more of shopify, its analytics and the way they present your sells at the home page. Also you need to be owner to have permits to add items, I think that should be more personalized.I would like that my employees can set up most of the things, In shopify also they have that, i know here aswell but probably it could be more specific.

Alternatives envisagées 

Orderry, Pipedrive et Shopify

Pourquoi choisir Geelus 

I Was looking for something more specific, an app for restaurants, Because i thought i could help me better than shopify., and I found Geeluz and its feautures

Logiciel antérieur 

Shopify

Pourquoi passer à Geelus

Because i thought yours was more completeOrderry was prettier and more interface friendly, but you won because of your service, follow up and that is for me the more completeI hope you can improve that, like the way the products are, the color is very strong, it would be better it would be in nude and you can put in color the rest of the details. The images of the products doesnt look of the best quality

Avantages

“Geelus is “THE SOFTWARE FOR TAILORS!” Since we started using geelus in 2008 we are truly on top of our business. We know if we have made a progress since the previous year, we know if we need to advertise more, we know which one of our employees are performing better and we’ve never gone back to the pen and paper. I can see the new orders in the system even when I’m driving (although it's not legal anymore;)) We don’t worry about any backups or where the data is stored. IT JUST WORKS. I truly recommend it to all clothing alterations and tailors specially if you are like us an agent for a dry cleaner!

Inconvénients

I can't think of any really. Their original software's full version used to work only on my Mac and PC but their new one works like a magic on my mobile phone and tablet too. We've actually added a new tablet to serve our customers faster. Very cost effective.

Avantages

Geelus support is 24 hours a day and they're very spoon feeding the way they supported me and provide proper training knowledge on how their system works specially on the new Geelus. They will do it almost everything to set up your Geelus and works perfectly to your business. I really recommend this product specially for those who start their businesses.

Inconvénients

There's no perfect software in the global industry. I've been using Geelus for more than 5 years and I can't think any Cons on their system. Probably because their team are constantly improving the system time to time.

Avantages

The software is extremely easy to use and very flexible in what you want your staff members to access and what not. We have been using the software for about 5 years now and the support from [SENSITIVE CONTENT HIDDEN] has been fantastic. Despite the time difference, he always responds immediately and deals with any issues quickly. Our staff find it very easy to use and love tracking their own individual production to keep an eye on their targets. Improvements are made on a regular basis making the software more and more versatile. The new booking system and calendar gives you a great snapshot of all your bookings allowing for better control. Management reports are very good and we look forward to an upgrade to consolidate all the sales from all the branches in one place. I highly recommend geelus, its the backbone of our business and we could not do the job we do without it.

Inconvénients

I would not really say its a con but when you initially set up the software to your specification, it is a bit daunting but with [SENSITIVE CONTENT HIDDEN] help, it becomes very easy and now I consider myself an expert.

Avantages

So very easy to use. Mostly intuitive, but backed up with good help topics. Anything you can't find, pop on a ticket and you get a call very quickly with friendly, knowledgeable help. Highly recommend this software.

Inconvénients

In the set up phase I made a few mistakes, which lost my set up a couple of times, duplicated everything another. Support was a great help and quickly resolved this though.

Avantages

Functionality - while no software is perfect, Geelus comes close and has all the functions I need and many I never use.

Ease of Use - very easy for me and my staff to learn and setup.

Customer Service - customer service is outstanding. Anytime I have questions or need help, someone is always there to help and walk me through the steps. Setup is also very easy and they help with most of it.

Inconvénients

I wish you could add images to add ons and tasks.

Would be nice to have scale integration.

Avantages

We found the Geelus system easy to use, simple in its design with a range of powerful management tools that could be implemented at the owner/franchisees request. Implementing the system and training was straight forward and Geelus were extremely supportive of the process.

Inconvénients

We are constantly working with Geelus team on more ideas, more reports and improvements. There is never a perfect software but what matters is to keep improving and innovating towards the goal...

Alternatives envisagées 

CleanCloud

Pourquoi passer à Geelus

Some of our franchisees use the system to track the productivity of each employee, manage corporate accounts, quote on complex jobs and others use it as a sophisticated cash register – in our business one size does not fit all and Geelus provided that adaptability which wasn't available in competing applications.

Avantages

Geelus is easy to set-up in a super customizable system. We are such a unique industry that there is no 'base price list' to import from anywhere. Geelus allows us to set up new items easily and change them whenever we need.

Inconvénients

Setting up the printer used to be challenging, but they updated the system so now it's a breeze.

Avantages

Easy to use, great communication from Geelus, everyday use and simple to change with price increases and adding items

Inconvénients

Setting up the printer was very hard but Geelus was a great help.

Avantages

Geelus is simple to use but was able to be customised the way we wanted to set up our business. I was able to following their online guide and be set up in a couple of hours. I was able to test out their platform for free as well without any pressure

Inconvénients

With the flexibility you can set up slightly differently - be good to have a template for items

Avantages

I have been using Geelus for about 11 years while managing prestige alterations and I should say it rocks! The support is amazing, the staff are nice and friendly and right to the point. I used to use their old software till last year and switched to their new one. Now, not only it automatically sends text messages to the customers, if we don't get a chance to do the job on time, we can send another message to delay the collection day or for anything else.

I love the flexibility of their new app a lot and of course using it on iPad is really cool!

Inconvénients

If it was 10 years ago there might have been some cons but nothing I can think of now. Specially since I switched to their new app, because of the new referral system it's bringing us heaps of customers and builds the relationship upfront.

Avantages

Ease of Use. Clear and precise. All of my staff have no problems.

Inconvénients

Nothing to not like. Its great! I cannot fault this software

Avantages

Easy to use with great features. I particularly like its clean layout and the fact that it is setup for both retail and production.

Inconvénients

Would be great if it supported assisted assembly for final production elements

Alternatives envisagées 

CleanCloud

Pourquoi choisir Geelus 

cleancloud was not as robust as I would have liked in reporting and retail reconciliations

Logiciel antérieur 

CleanCloud

Avantages

I love the ease of keeping track of customer accounts, business sales, as well as employee management. Saves lots of time and money. Also printed receipts are much more professional than written. Customer service is top notch!

Inconvénients

I wish the program was simpler so I could set up on my own but the remote assistance from support staff makes up for this.

Avantages

The till slips for customers, stores and non priced slips. I use it every day, its eady to implement, easy to use. Customers love the professional look of it..

Inconvénients

The quotes snd invoicing part was missing. Still I dont know if my client receive the quote email. There is a receipt/delivered message missing on quotes and invoicing. That would be nice to have as well as in the messaging part.
Further it is easy to use.

Avantages

Jose Rosario I've been using Geelus for over 5 years. These guys have been great, technical support [SENSITIVE CONTENT] has been great and understanding. He goes extra miles to make sure to accomplish what I need. That's unreal technical support.

Inconvénients

It's easy to use, reliable, modern, cool interface.

Alternatives envisagées 

CleanCloud

Avantages

I like everything. i don't even know what to describe! I can find customers easily, I love the easy prints.
I love that I can easily book for the day with confidence. Geelus constantly shows me what needs to be done and how much is left to be done on each day. So I'm always on top of my business. Customers love the text messages and we are getting a lot of complements for sending text messages to the customers and notifying them of their orders.

Inconvénients

I can't think of anything for the moment. I've been using Geelus since 2015 and for nearly 7 years it's been helping me to run my business smoothly.

Avantages

Convenient and being in the cloud makes it accessible everywhere.

Inconvénients

Categorizing items was easier on the old software but in the new one there is layers which is a bit harder to setup.

Alternatives envisagées 

Enlite POS

Pourquoi passer à Geelus

The pricing, customer service and being in the cloud.

Avantages

This software has made my life so much easier. We are able to run a very smooth operation with great features for the customer, my staff and management tools. Geelus regularly update it features and listens to its customers suggestions. Highly recommended. Their customer service is excellent, often replying to emails in minutes [SENSITIVE CONTENT HIDDEN] is a great asset for this company

Inconvénients

none that i can think of after 4 years!!

Avantages

I love the user interface, ease of use and sms followups.

Inconvénients

So addictive. I cannot really think of any cons.

Avantages

I’ve been in the industry for over 44 years and I’ve never seen a software as good as this one. As someone who specializes in dry-cleaning and has served Sydney Olympics 2000, this is by far the perfect solution to not only increase productivity but also measure employees’ performance and track the business anytime, anywhere!

Inconvénients

Nothing! This software has helped us since 2012. Unlike other applications, this app has consistently helped us everyday with no issues what so ever.

Avantages

How it simplify what I do. Geelus makes managing the jobs simple. I've been in the industry for 20 years and I've been using Count Master 4000 on Windows 98. But my windows was crashed and I lost all my 20 years of data! After looking at other programs there were too complex and didn't fully reflect what I do. When I found Geelus, my prayers were answered. It's simplifying everything and makes managing my work a lot easier.

I love how calendar shows me everything in a nice visual way!

Inconvénients

The cons is not having a phone number to call. But so far I've always received a call when I requested it. Regardless now I'm never paying for upgrades or lose my data.

Avantages

My costumers love their order ready texts or emails. Easy to setup and program. Great customer service (if you ever need it).

Inconvénients

Don't know. No complaints so far. We all love it

Avantages

In a nut shell our customers like it, it's top for dry cleaners and it's very easy to track all the orders and zero room for errors. Of course it's easy to use.

Inconvénients

In their old software there was a tool to track the missed orders which is not yet available on the new one.

Avantages

I love geelus’ easy setup, elimination of paper works and the text message to my customers. Especially the SMS feature really works great for me because my customers come to pickup their items very quickly.

It’s very easy to use and I just need to pick up my phone and ring to get an immediate support if I need to.

I have a drive through store with two entrances so I basically needed a software to run on two computers at the same time dealing with the same data.

Because of the special structure of the software (they call it cloud based) I didn’t need to pay any extra. I’m very happy!

“

Inconvénients

Have not found anything to dislike in the program

Avantages

Easy to use and navigating throughout the system!

Inconvénients

Getting used from old to new system!... Time will get me up to dated and I have a great team helping me with this new system!

Avantages

The best thing about this software is the mobile alerts that my customers receive. I would always hear about how convenient the reminder was. It also made turn around much quicker so we didn't need to store our customer's items for extended periods of time.

Inconvénients

I am on the older version and I wish I had access to every function of the software on my mobile device. I'm going to switch to the new software and this should fix this problem.

Avantages

I just did an SMS marketing to sell Masks for coronavirus and I was flooded with customer calls and I loved it.

Great user friendly and customer support.

Inconvénients

It would have been great to see some videos on each and every functionality but unfortunately, it's only in text format and sometimes I have to reach customer service for more information.

Avantages

The product was easy to use from day one. Entering orders, keeping customer information secure, fast transactions and many more features that kept us using this software for more than 4 years.

Inconvénients

The one thing that was missing was the flexibility across platforms which is now addressed with the new version of Geelus.

Avantages

technical support is awesome they are on top of evert issue

Inconvénients

as we enter all items we have no way to count all of them until we print

Avantages

I read other reviews, great features of Geelus are mentioned in them, which are true and they are really amazing and very important to the business. But the fact that Geelus team keeps updating the software, perfecting the current features and adding new features by listening to business owners / users is absolutely invaluable and vital to Geelus Success.

Inconvénients

No software is perfect , the only way it can be called perfect is, that it's above its global competition and has a great passionate team behind it that constantly improving the software. Geelus is the only one that there is.

Avantages

low cost , user friendly , excellent technical support

Inconvénients

I have been using Geelus for more than 5 years , Could not think of any Cons .

Avantages

The New Geelus is more streamlined and powerful. The helpdesk was really speeding responding to my questions and stayed with me until the issue was sorted. I have total confidence using this software as I have been using the original version for many years. Thanks Geelus!!

Inconvénients

There are no cons that I have experienced.

Avantages

They are always available when we have questions or need help with anything they get back to us right away when we need them, My account manager is alway so willingly to help and very knowledgeable and patience to guide us thru the system.

Inconvénients

No issues with the software, we get everything we need.