Tous les avis sur Avail Appliquer les filtres
Parcourir les avis sur Avail
Tous les avis sur Avail Appliquer les filtres
- Secteur d'activité : Design graphique
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé Autre pendant 6 à 12 mois
-
Provenance de l'avis
Easy to use
Avantages
Ease of use and ability to share with tenants
Inconvénients
Print ability! It wasn’t super easy to present hard copies of the forms to keep for records. Printed strangely
Réponse de Realtor.com
Hi Amy,
Thank you so much for the glowing review. I can't begin to thank you enough! For many landlords out there who have a lot of questions and might be hesitating to join Avail, feedback like yours makes it clear why they should.
I've also noted your mention of being able to print off hard copies of the forms to keep for your records. I'm going to make sure I relay this feedback to my product team. There are certain print capabilities (in terms of printing applications) but sometimes the formatting can get thrown off a little bit. I definitely think this is an area we could improve upon.
Again, I can't thank you enough for your glowing recommendation. On behalf of my team, thank you so so much for choosing Avail!
Best,
Robert B.,
Community Manager
@ Avail.co
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Great Help
Avantages
Everything I was looking for. Including custom leases. I like the fast pay.
Inconvénients
I’d like to see a message board with inbox etc
Réponse de Realtor.com
Hi Gregory!
Thank you for sharing your experience as an Avail user with other landlords -- this is a tremendous help and we're very appreciative to have a rental property owner like you using (and loving) our platform.
Don't forget to access your unique referral link from directly within your landlord account; if other members sign up using that link, you'll be able to earn special rewards. As for the request for a message board with inbox, this is definitely something I'll be sure to get in front of my head of product so to inform our product roadmap.
Thank you so much again for the kind review and I'll be sure to share this information with the rest of the team (especially my colleagues in support!).
Kindly,
Robert B.
Community Manager
@ Avail.co
- Secteur d'activité : Construction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Summary of using Avail as a property manager
As a property manager it makes my job so much easier
Avantages
the ease of using it, the detail it provides, and easy accesability
Inconvénients
there is nothing I don't like about Avail
- Secteur d'activité : Réseaux informatiques
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
-
Provenance de l'avis
Avail Feedback
Overall good platform but should update key items noted in con’s section of survey
Avantages
Digital platform for documentation transactions
Inconvénients
Delay in payment transactions due to wire transfers .
Single email/user ID for multiple properties comm’s - should allow separate contacts info by lease/property.
Editing documentation in browser compatibility - issue with moving sections and saving changes
Réponse de Realtor.com
Hi! Robert here. I'm one of Avail's Community Managers, and I wanted to follow-up to say thank you for being a valued Avail user (and thank you so much for the honest review).
As you may know, we are making a lot of changes to the platform (all exciting updates that members have asked for), but with those changes, we realize that it can take time to iron out all of the glitches and that can lead to a not so great experience. For this I do sincerely apologize. We are working on several navigation updates and other bug fixes. I'd love to hear more about what you'd like to see changed, and what we can do to make Avail a product you'd recommend to others. Please email me ([email protected]), and we can get a follow-up call scheduled!
Thank you so much for the honest review and keep in mind that we're here as a resource for you.
Kindly,
Robert B.
Community Manager
@ Avail.co
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Best thing since sliced bread!
I'm about to have all my Properties in one place!
Avantages
Ease of leases, payments and maintenance requests.
Inconvénients
Total amounts shown to clients are a bit confusing.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
LOVE avail
Avantages
So far everything. Mostly the ease of our tenants paying rent and submitting applications
Inconvénients
Nothing so far, but I'd your going to make me write more...I guess I'd like the opportunity toarkwt to more sites
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Amazing product
Getting customers set up. They say it’s hard. And navigating what payments have come thru. I hate having to wait to get paid in a few days. Why charge for quicker payments?
Avantages
I love how Easy it is to use and collect payments. Saves me a ton of man hours instead of collecting payments from people individually. I like the set up for myself and how it puts money right into my account!
Inconvénients
I don’t like the dashboard. It’s confusing trying to navigate individual properties and I think seeing what they paid could be easier to navigate. And my tenants have kind of struggled getting it set up.
Réponse de Realtor.com
Hi Robert!
Thank you so much for the honest review -- for many landlords out there who have a lot of questions and might be hesitating to join Avail, feedback like yours makes it clear why they should. I've personally noted the issue you mentioned about running into a few issues with the dashboard; if you could email me ([email protected]) with a little bit of info I'd love to take another look into this for you! I'll also relay this feedback to my product team as well.
Again, I can't thank you enough for your glowing recommendation. On behalf of my team, thank you so much for choosing Avail!
Kindly,
Robert B.
Community Manager
@ Avail.co
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
Best Bang For Your Buck- Real Estate
Avantages
The customer service, ease of using the software , & ACH payments.
Inconvénients
I do not like waiting for my rent money/funds to hit my account.. It always takes 3-4 days aftertastes due date to deposit money
Réponse de Realtor.com
Hi Sean!
Robert here? I'm one of Avail's Community Managers and I just wanted to sincerely thank you for being a valued Avail user (and thank you for the honest review)!
As you may know, we are making a lot of changes to the platform (all exciting updates that members have asked for); our FastPay feature is slated for release in July but we want to make sure it is working exactly as intended before releasing to the entire user base. That said I'll see what we can do about getting that enabled within your account sooner.
I'd love to hear more about what you'd like to see changed, and what we can do to make Avail a product you'd recommend to others. Please email me ([email protected]), and we can get a follow-up call scheduled!
Thank you so much again for the thorough review and keep in mind that we're here as a resource for you!
Kindly,
Robert B.
Community Manager
@ Avail.co
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant 6 à 12 mois
-
Provenance de l'avis
Great System for Owner/Renters
It's very low effort from us.
Avantages
It's a great place for owners that need softeware for both leases and payments.
Inconvénients
We had to get support to put in the same bank account into two different online accounts, but after some work with the developers, they finally changed their system to acommodate us.
Réponse de Realtor.com
Hi Karen!
Robert here? I'm one of our resident Community Managers and I wanted to follow-up to say thank you for being a valued Avail user. Thank you so much for the thoughtful feedback. Believe me when I say that this is something we definitely take to heart as we try to improve our product and provide an experience that users will love for years to come. It is awesome to have a DIY landlord like yourself join Avail, especially with your professional background! I definitely think that as we continue to add more tools to the platform, we may lean on you to explore how we can continue to make things better! If you have any questions or need help within your account please feel free to reach out to us.
In the meantime, if you need anything else please let me know.
More than happy to be a resource for you when I can! Also, feel free to leave a Google Review for us if you have time! ?
Kindly,
Robert Bates
Community Manager
@ Avail.co
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant Essai gratuit
-
Provenance de l'avis
Slow to pay
I was able to find potential rentals, but the client we went with was from advertising from a different venue. Nice visuals, great for someone who has never been a landlord before, but not worth the hassle of waiting for payments to go through and upsetting clients.
Avantages
The visual organization and ease for a newbie to start renting.
Inconvénients
If it takes the payments that long to transfer, it’s just not worth it.
Réponse de Realtor.com
Hi Erin,
Robert here. I'm one of Avail's Community Managers, and I wanted to follow-up to say thank you for being a valued Avail user. Furthermore, thank you for leaving such a thorough review of Avail!
I've personally made note of the concerns that you've mentioned within your review (in terms of payment delays), and I must sincerely apologize for any issues you've experienced with this. We always strive to provide top-line service and it sounds like, in this instance, that was not the case. If you could, please reach out to me with any other constructive feedback re. payments; my email is [email protected]. This will be a tremendous help and I'll make certain my product team gets some eyes on this.
Thank you again for the honest review and keep in mind that we're always here as a resource for you!
Kindly,
Robert B.
Community Manager
@ Avail.co
- Secteur d'activité : Gestion des investissements
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Wonderful experience
Avantages
Wonderful and inexpensive way to manage properties on our own with continuing to keep a personal connection with tenants
Inconvénients
Been very profitable. Haven't had any problems.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Great bang for the buck!
I like getting automated payments from tenants. I also like how they notify the tenant if rent is due, or late.
Avantages
Once you get in, the system is easy to track tenants. From their payments, to invoices. I like that.
Inconvénients
Its hard to get the tenant set up for online payments. You have to almost walk them through it and follow up several times.
Réponse de Realtor.com
Hi Greg,
My name is Robert and I'm one of Avail's Community Managers. I just wanted to follow-up to say thank you for being a valued Avail user (and thank you so much for the honest review)!
Many landlords have reached out about offering more resources during the tenant on-boarding process. We've made it so that, during the tenant on-boarding process, many instructional emails are sent; this said we are working to provide further in-app steps to hopefully make things a bit more intuitive for tenants who are just getting started.
I'd love to hear more about what you'd like to see changed, and what we can do to make Avail a product you'd recommend to others. Please email me ([email protected]), and we can get a follow-up call scheduled!
Thank you so much for the honest review and keep in mind that we're here as a resource for you.
Kindly,
Robert B.
Community Manager
@ Avail.co
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
-
Provenance de l'avis
Avail Review
I liked it, but it did not get out the info to the public like we needed.
Avantages
It was easy to use Avail. I had no issues using the features.
Inconvénients
There was not a lot of traffic that the website offered.
Réponse de Realtor.com
Hi Tammy! First and foremost, thank you kindly for leaving us a review! We love hearing feedback from our users. I'm happy to hear that you felt our platform was easy to navigate.
In relation to your comment about web traffic -- Our team works diligently to ensure that Avail's efforts to get our users' rental listings posted on the top 12+ sites result in high-volume, high-quality leads. As such, we are deeply saddened to hear that you were disappointed by the web traffic which you received. That being said, we would be grateful for the opportunity to speak more about your personal experience and hopefully rectify this situation. If you would be so kind, please send us a direct message or otherwise call us at (312) 292-9347 so that we can understand more about your experience and look into potential solutions.
Thanks! -Lexi M.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Landlord and Tenant friendly software
excellent
Avantages
Ease of use for all participants, flexible features solve many problems
Inconvénients
if you could add the ability to accommodate tenants who don't have/use email, that would be a great additional feature
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Avail is Extremely User Friendly & Have received quality leads
Avantages
I love that avail is so user friendly & visually pleasing. Great mix of modern & traditional! Lots of benefits as a property manager - have received plenty of quality leads as well as landlord tips from the discussion board.
Inconvénients
There's nothing in particular that I don't like about Avail.
Réponse de Realtor.com
Hi Jessica,
My name is Robert, and on behalf of my team here at Avail, I just wanted to say thank you so much for the feedback.
Your review provides us with the type of insights that will drive our business forward in the months ahead. This is going to help us in a big way. Thank you so much again, and if there's anything else I can help out with please let me know. More than happy to be a resource for you when I can.
Kindly,
Robert B.
Community Manager
@ Avail.co
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé Autre pendant 6 à 12 mois
-
Provenance de l'avis
Be careful of what you wish for.
Listing my rental to multiple web sites was time consuming. Rentalutions posted on 5 of the most popular sites with a click of the mouse.
Avantages
easy to use
Inconvénients
It does a dozen things I'll never use.
Réponse de Realtor.com
Hi James,
Thank you so much for the thoughtful feedback. Believe me when I say that this is something we definitely take to heart as we try to improve our product and provide an experience that users will grow to love for years to come. Many DIY landlords join Avail for the very reasons you mentioned? especially getting your rental listed to now almost a dozen listing sites. As we continue to add more tools to the platform, reviews like yours play a central part to exploring how we can make things better. If you have any questions or need help within your account never hesitate to reach out to us; we're here as a resource for you!
Kindly,
Robert B.
Community Manager @ Avail
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Awesome Rental program!
Avantages
Ease of keeping track of each property!
Inconvénients
That I have to create a new renter instead of just being able to renew current renters since we upload our own lease!
Réponse de Realtor.com
Hi Lisa,
Thank you so much for the honest review -- for many landlords out there who have a lot of questions and might be hesitating to join Avail, feedback like yours makes it clear why they should.
I've personally noted the issue you mentioned about the lease renewal issue; if you could email me ([email protected]) with a little bit of info I'd love to take another look into this for you! I'll also relay this feedback to my product team as well.
Again, I can't thank you enough for your glowing recommendation. On behalf of my team, thank you so much for choosing Avail!
Kindly,
Robert B.
Community Manager
@ Avail.co
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Great software
Avantages
Easy to use, convenient, simple yet sophisticated
Inconvénients
I dont really have anything I dont like.
Réponse de Realtor.com
Hi Dustin!
Thank you so much for the review. Your feedback is going to help in a big way as we work towards a stronger product offering that you'll hopefully love for years to come.
The best way to improve is with genuine, honest feedback so thank you for providing that! I'll definitely share this information with the rest of my team! Thank you so much again and please know that we are here as a resource for you!
Kindly,
Robert B.
Community Manager
@ Avail.co
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Renting Made Easy
Avail follows up with my tenants so I don't have to! I love that it encourages them to schedule their payments, pay on time, and submit required paperwork so that those messages are coming from a third party instead of from me. I feel more confident in dealing with tenants as a first-time landlord.
Avantages
Ability to schedule payments and act as a go-between between landlord and tenants
Inconvénients
It is not intuitive to locate the messaging center; you have to go through the Lease page to see messages to and from tenants.
Réponse de Realtor.com
Hi Deborah,
Thank you so much for the 5-star review. These are all valid reasons why someone should make the switch over to Avail, and a review like yours makes it even easier for other rental property owners to find us.
Per your comment on it not being intuitive to located the messaging center, we are currently in the process of making a few dashboard updates that will hopefully address these concerns :) Having said that I will still be sure to share this feedback with my head of product, as it is exactly the type of review that helps to drive our product forward.
Thank you so much again for the kind words. Happy to be a resource for you when we can.
Robert B.,
Community Manager
@ Avail.co
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
-
Provenance de l'avis
Ease of use
Being able to get auto-payed from my tenants
Avantages
I am fairly new to being a landlord, and making sure that getting payments from my tenants was my top concern. With Avail, it made that process as simple as it could be. You can setup reminders for your tenants, they can setup auto-pay right out of their account into mine. I can even choose to charge late fees automatically.
Inconvénients
Can't think of any cons. it is super easy to use.
Réponse de Realtor.com
Hi Bruce,
Robert here. I'm one of Avail's Community Managers, and I wanted to follow-up to say thank you for being a valued Avail user. Furthermore, thank you for leaving such a thorough review of Avail!
We are making a lot of changes to the platform (all exciting updates that members have asked for), and a review like yours really helps our team to move the product in the right direction. For many landlords out there who have a lot of questions and might be hesitating to join Avail, feedback like yours makes it clear why they should.
Thank you so much for the honest review and keep in mind that we're here as a resource for you.
Kindly,
Robert B.
Community Manager
@ Avail.co
- Secteur d'activité : Équipements publics
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Avail
I like the tenant screening, the rent collection, the ease of finding tenants
Avantages
Its easy to navigate and, user friendly
Inconvénients
Cant think of anything at the moment, they pretty much cover their base
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
-
Provenance de l'avis
Switched to Avail and Not Looking Back
I switched to using Avail after being a user with Cozy for a few years. The choice was pretty easy to make once I learned how in-depth the tenant screening Avail does, the reports (background, credit, evictions), the digital lease creation and signature feature, and on top of that auto payments from tenants.
If you treat your real estate like a business, then Avail is for you.
Avantages
Very thorough tenant screening (verifies last 5 years of tenant history
Background, credit, eviction checks are seamless in application process
Easy to create and sign leases
Auto rent collection
Inconvénients
I didn't hear about this sooner (really got lucky with choosing tenants, previously--phew!)
Réponse de Realtor.com
Hi Nate!
Robert here? I'm one of Avail's Community Managers, and I wanted to personally follow-up to say thank you for being a valued Avail user [and thank you so much for the honest review]!
Can't even begin to express how grateful our team is to have a dedicated landlord like yourself on our platform. It took a lot of hard work, intelligent product design, and super brilliant marketing to get us to where we are now, and we're still striving to be even better. We realize that while we're not where we want to be yet, we strive to provide an experience that users will love for years to come. And feedback like yours makes it all worth it.
Once again, thank you so much for the honest review, Nate! I'll relay your kind words to the rest of the team (Marketing, Customer Support, and Product). And never forget: we're here as a resource for you! More than happy to help out as best we can :)
Kindly,
Robert B.
Community Manager
@ Avail.co
- Secteur d'activité : Construction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Great customer service, ease of use, and value
Great experience starting my rental property business
Avantages
Very informative and easy to set up. Immediately had leads after my posting. Background check and communication easy between applicants and I. Great lease and ability to customize
Inconvénients
Software was very easy to use. No complaints
Réponse de Realtor.com
Hi John!
My name is Robert and I'm a Community Manager here at Avail. On behalf of my team I want to say thank you so much for providing such a glowing review. Your words go a long way for us in terms of helping other DIY landlords and rental owners to find Avail as their preferred solution.
If there's anything that you need help with please be sure to let me know! More than happy to help when I can.
Kindly,
Robert B.
Community Manager
@ Avail.co
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
JCR review
By allowing the tenants to pay through Avail online, the tenant and landlord streamline the process. Saving time, money, and on time payments are now the norm!
Avantages
Integrated maintenance request is available at no extra cost.
Inconvénients
I have to pay extra for adding units, just create a flat fee structure...
Réponse de Realtor.com
Hi John!
Robert here. I'm one of Avail's Community Managers. I just wanted to say thank you so much for the honest review. For many landlords out there who have a lot of questions and might be hesitating to join Avail, feedback like yours makes it clear why they should.
Again, I can't thank you enough for your glowing recommendation. On behalf of my team, thank you so much for choosing Avail!
Kindly,
Robert B.
Community Manager
@ Avail.co
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant 1 à 5 mois
-
Provenance de l'avis
Great Product and Even Better Service
Overall the level of service that I received from customer support has been awesome. I had a question regarding validation for one of my tenant, and immediately [SENSITIVE CONTENT HIDDEN] quickly replied to me with an answer as well as a link to FAQ so I could research more.
Avantages
The product was simple enough to navigate some really important parts of the tenant rental process. I like that fact that this product gives me an update on where in the set up process my tenant is so that I can better manage the process.
Inconvénients
I think the left side of the home screen could be a bit cleaner looking so that I could quickly access those options.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Avail saves the day.
My experience with Avail has been wonderful.
Avantages
I like the way I can keep my tenants in order and the ease of getting the paperwork to them.
Inconvénients
Haven’t found anything yet. If anything it would be the ability to delete tenants who I know are nit a candidate.
- Secteur d'activité : Aviation et industrie aéronautique
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Great Software to Manage Rental Property
A+ solution for managing a rental.
Avantages
I've used this software for about to years. It is easy and the support is excellent. The marketing of the property is fantastic. I received over 100 inquiries in the 1st week. Wow, really helped rent quickly.
Inconvénients
There is nothing I don't like about this software.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Great
Ease
Avantages
Ease of use , follow up System to follow up with tenants so they know when to pay rent
Inconvénients
NothingSystem to follow up with tenants so they know when to pay rent
Réponse de Realtor.com
Hi Eric,
Robert here. I'm one of Avail's Community Managers, and I wanted to follow-up to say thank you for being a valued Avail user (and thank you so much for the honest review).
Several landlords have reached out about this and I wanted to be sure to provide a little bit of clarification. Avail does message the tenants and you should also receive an email once payment has been paid. Since we are built for smaller DIY landlords, we always want to make sure this information is being communicated so as to assuage any concerns you might have. Please email me ([email protected]), and we can take a look at what might be going on here (in terms of you not getting those emails). I'd also love to hear more about what you'd like to see changed, and what we can do to make Avail a product you'd share with family and friends!
Thank you so much for the honest review and keep in mind that we're here as a resource for you.
Kindly,
Robert B.
Community Manager
@ Avail.co
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
VERY HELPFUL for my single rental property
Avantages
All documents from rental application to leases to monitoring of rental payments and due dates are on pne spot.
Inconvénients
I sometimes need to call the very helpful customer service agents to help me locate itiems within their website a I do not find the path within it to b intuitive.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant 6 à 12 mois
-
Provenance de l'avis
Great convenience
Avantages
Love that it makes everything automated for rent collections, the application process with screening option s is great
Inconvénients
It was a little difficult to delete a rent schedule, had to reach out to support
Réponse de Realtor.com
Hi William,
Robert here. I'm Avail's Community Manager and I wanted to follow-up to say thank you for being a valued Avail user and thank you so so much for the honest review. As a team, we can only get better with honest feedback like yours.
Furthermore, I wanted to apologize for any difficulty you've experienced when trying to delete a rent schedule. Sometimes there's a little bit of a learning curve but we want to make sure you're still having a good experience with the product. I'd love to hear more about the accounting features you'd like to see so that Avail can become a product you'd recommend to others. Please feel free to email any additional product-specific feedback over to ([email protected]), and I will be sure to get that information over to my product team!
Thank you so much for the honest review and keep in mind that we're here as a resource for you.
Kindly,
Robert B.
Community Manager
@ Avail.co
- Secteur d'activité : Sports
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Love this new service
Fantastic
Avantages
This has made owning/renting properties so much easier and love the organization of it.
Inconvénients
So far I like it all! The only thing I might add would be to have a chat with live support.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Very happy
100% happy
Avantages
I have been using Avail for over 2 years and I am very happy with the ease of the program
Inconvénients
I don’t know of anything that I would change
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant 6 à 12 mois
-
Provenance de l'avis
System
Overall decent site. Home page is a bit wordy and difficult to navigate. Recommend larger login icons.
Avantages
All in one system. Keeps the documents paperless and easy to retreive.
Inconvénients
Length of time to receive funds in account.
Réponse de Realtor.com
Hi Chris,
My name is Robert and I'm one of the dedicated Community Managers here at Avail. I wanted to follow-up to say thank you so so much for being a valued Avail user (and thank you for the honest review)!
As you may know, we are making a lot of changes to the platform (all exciting updates that members have asked for); this said, we are definitely going to take your feedback into account (home page is a bit wordy and difficult to navigate; definitely making some changes here).
That said I'd love to hear more about what you'd like to see changed, and what we can do to make Avail a product you'd recommend to others. Please email me ([email protected]), and we can get a follow-up call scheduled!
Thank you so much for the honest review; I'll definitely relay your feedback to my product development team. More than happy to help out as best I can :)
Kindly,
Robert B.
Community Manager
@ Avail.co
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
-
Provenance de l'avis
Love Avail!
I have loved avail. I have felt so welcome and appreciated by the company and staff. Every question I’ve had they’ve been more than willing to answer! I will stick with avail for life!
Avantages
It’s so easy to use... I researched many different property management sites and avail stuck out with how user friendly and affordable it is!
Inconvénients
At first it can be a little challenging to navigate, but once you get the hang of it it’s super easy!
Réponse de Realtor.com
Hi William! From the entire team, we want to send a big resounding THANK YOU! 5-star reviews like yours really make it all worth it. In regards to some of the initial challenges that you faced as you were getting started, I would love to know more about those difficulties. If you'd be so kind as to email me ([email protected]) I'd be happy to get that feedback in front of my head of product. Again, we can't thank you enough for the kind words, and thank you so much for being an Avail customer! :) - Robert B., Community Manager @ Avail.co
- Secteur d'activité : Divertissement
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
-
Provenance de l'avis
Best Kept Secret
Avantages
A friend (who is also a user of Avail) recommended this platform when we purchased an investment property. The property is in a resort area in the desert, and leasing agents wanted 15 to 25 percent monthly for seasonal leasing of the property, so I tested Avail. I crafted a listing similar to the real estate listing, uploaded photos and launched it on a Friday night, just to see what would happen. The next morning we had our first applicant, and a lease for full price, (higher than the lease agent recommended)! Six months later, we updated and re-activated the listing - VERY simple - and had two new seasonal leases over the course of 12 months within just a few days. Avail is the best kept secret for property owners such as myself.
Inconvénients
Honestly, I cannot think of anything I don't like. At the beginning I was confused about setting up the lease itself, and payment terms. I called Avail customer support and COULD NOT BELIEVE that I got a live, friendly and helpful person every time within minutes.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant Essai gratuit
-
Provenance de l'avis
easy to use
Renting a first class unit is difficult in this market however Avail makes it much easier and puts the unit on many different site.
Avantages
Even for the computer challenged (yes I was born before computers) it is easy to navigate and when I needed help it was EASY to obtain
Inconvénients
I found no cons with the software or the live person I spoke with.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Very Effective
Our property is not on a main road like most of the other complexes so I would say the problem that I soled was getting more traffic to the property.
Avantages
I have had more feedback using Avail.co then I have had using any of the other similar companies. Even the bigger named companies have not produced the results that I have gotten listing with Avail.
Inconvénients
I did not find anything that I do not like yet, but I have only been using the software for a couple of months. I am very happy overall.
Réponse de Realtor.com
Hi Monica,
My name is Robert and I'm a Community Manager here at Avail.
On behalf of my team I want to say thank you so much for taking time out of your day to write such a genuine, glowing review of Avail.
We're always trying to think through ways we can improve our platform your feedback will help us to do just that.
If there's anything that you need help with please be sure to let me know! More than happy to help when I can.
Kindly,
Robert B.
Community Manager
@ Avail.co
- Secteur d'activité : Équipements publics
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
-
Provenance de l'avis
Great Software and Service
It has been a very favorable experience with Avail. Don’t plan on changing my software anytime soon.
Avantages
I love that it’s a one stop shop. Easy to use and keeps me updated even when I’m disconnected.
Inconvénients
The fast pay feature seems like it needs some improvement. Also, an area for improvement... let’s see an iOS app.
Réponse de Realtor.com
Hi, Michael!
Thank you so much for the kind review! Believe me when I say this is the type of feedback that really makes it all worth it.
We are very thrilled to have you as a part of our community and I'll definitely be sure to share this feedback with the rest of my customer support team. In terms of your question about a mobile app, this is something that is on our product roadmap for 2020. In the meantime, our website is optimized for usage on your mobile/smart device's web browser. I will certainly be sure to reach out once we release an app!
Happy to provide top tier value as best as we can! :) If you need anything else, please feel free to reach out to us and thanks so much again for choosing Avail. -
Robert B., Community Manager at Avail.co
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
-
Provenance de l'avis
1st time user
Overall great application that is very useful in managing the property. The articles and content are also helpful
Avantages
Had all the things I needed to set up and publish postings and track applications. Collections once set up are transparent.
Inconvénients
sometimes it takes a few clicks to remind myself where I got to a certain screen for details on payment or tenants
Réponse de Realtor.com
Hi Daniel! Thank you so much for the review -- on behalf of the team, we definitely appreciate it! For many landlords out there who have a lot of questions and might be hesitating to join Avail, feedback like yours makes it clear why they should.
As for your note about the user interface, I do realize that it can take a little bit of learning and for that, I do sincerely apologize that it isn't a bit more intuitive. If you could email me ([email protected]) with a few details about what you've had trouble with, I'll go be sure to share this feedback with my product team as it will inform our product.
Again, I can't thank you enough for your glowing recommendation. On behalf of my team, thank you so so much for choosing Avail!
Robert B.,
Community Manager
@ Avail.co
- Secteur d'activité : Armée
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Great Product
Avantages
The software is very easy to use. It helps take the guess work out about covering all the bases.
Inconvénients
So far I have not ran into anything I can say I don’t like.
Réponse de Realtor.com
Hi Corey,
Thank you so much for the honest feedback! A review like yours is going to help in a big way. As we work towards a stronger product offering, the best way for us to improve is to take the genuine, honest feedback that we receive into consideration.
I'll definitely be sure to get this information over to my Product team.
Thank you so much again and please know that we are here as a resource for you!
Kindly,
Robert B.
Community Manager
@ Avail.co
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant Essai gratuit
-
Provenance de l'avis
New User of Avail
Avantages
The electronic lease options and online rent payment option.
Inconvénients
User interface seemed a bit cumbersome. Had some technical difficulties logging in.
Réponse de Realtor.com
Hi Ceasar,
Robert here. I'm one of Avail's Community Managers, and I wanted to follow-up to say thank you for being a valued Avail user. Furthermore, I wanted to apologize for any difficulty you've experienced using your account.
We are making a lot of changes to the platform (all exciting updates that members have asked for), but with those changes, we realize that it can definitely cause some confusion, and can lead to a not so great experience. Having said that I'd love to hear more about the tech issues you're experiencing, and most importantly, would love to know what you'd like to see changed so that Avail can become a product you'd recommend to others.
Please email me ([email protected]), and we can get a follow-up call scheduled.
Thank you so much for the honest review and keep in mind that we're here as a resource for you.
Kindly,
Robert B.
Community Manager
@ Avail.co
- Secteur d'activité : Automobile
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Review
Wish the system had some tax preparation to it.
Avantages
Getting setup for renting a unit. Screen tenants and handling tenants while renting. Great for all that.
Inconvénients
I can’t keep track of expenses or prepare anything for taxes.
Réponse de Realtor.com
Hi Garrett,
Thank you so much for the thorough review. For many landlords out there who have a lot of questions and might be hesitating to join Avail, feedback like yours makes it clear why they should.
Still, we want to make sure we remain competitive.
I've personally noted the request for additional accounting tools/management tools and think it would be super helpful if you could provide me just a few more details. Feel free to email me ([email protected]) with any additional feedback that you might have.
I'd like to get this information over to my product team if possible so this way we can see if/how this may fit in with our product roadmap.
Again, I can't thank you enough for your time. On behalf of my team, thank you for choosing Avail!
Kindly,
Robert B.
Community Manager
@ Avail.co
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Streamlines Everything
Avantages
It makes it so much easier to post to multiple listing site. Anytime you need to change something, you do it on Avail and it's automatically pushed across all sites. I love the billing and automated reminders, late fee notices.
Inconvénients
It took a minute to get used to the layout on the dashboard. Once you get it, it's not too bad.
Réponse de Realtor.com
Hi Josh,
Thank you so much for the honest review -- for many landlords out there who have a lot of questions and might be hesitating to join Avail, feedback like yours makes it clear why they should. I've personally noted the issue you mentioned about the initial learning curve, I do deeply apologize. We are making a ton of changes so that hopefully Avail will become a bit more intuitive for our platform users! I'll also relay this feedback to my product team as well.
Again, I can't thank you enough for your glowing recommendation. On behalf of my team, thank you so much for choosing Avail!
Kindly,
Robert B.
Community Manager
@ Avail.co
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Good - but could use some FAQ
Avantages
Ability to send/sign lease online. Ability to collect rent - although free program charges renter 2.50 even if they use their bank accounts.
Inconvénients
Some features are tricky to figure out. No FAQ or Troubleshooting guides to help you - just trial and error.
Réponse de Realtor.com
Hi Ellie
Thank you so much for the honest feedback! A review like yours is going to go a long way; as we work towards a stronger product offering, the best way for us to improve is to take the genuine, honest feedback that we receive via reviews like yours into consideration.
I had a chance to review your comments around the software being a bit confusing and l definitely will get this information over to my Product team.
I also will reach out to my colleague Lilly who may be able to help with answering any remaining questions you might have in regards to using the product. We want you to know that we are here as a resource for you if you need us! Thank you so much again.
Kindly,
Robert B.
Community Manager
@ Avail.co
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
-
Provenance de l'avis
Great rental management software
Easy to use and helpful
Avantages
Easy to request and track payments for a landlord with only one property or a few properties
Inconvénients
Needs some improvements around ending a lease and starting a new lease for the same property
- Secteur d'activité : E-learning
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
-
Provenance de l'avis
Great Management System
Avantages
Tracking as well as verifying tenants using background check.
Inconvénients
Waiting for your funds to be deposited into your account. It takes a week. I also would like to be able to edit the contract.
Réponse de Realtor.com
Hi Sandra! Thank you so much for the review -- on behalf of the team, we definitely appreciate it! For many landlords out there who have a lot of questions and might be hesitating to join Avail, feedback like yours makes it clear why they should.
As for your note about any payment delays, I know that sometimes holidays can play into this (especially if the 1st falls on a weekend or a payment is initiated on a holiday), but still, I do deeply apologize for the inconvenience. I'm also going to be sure to share this feedback with my product team.
Again, I can't thank you enough for your glowing recommendation. On behalf of my team, thank you so so much for choosing Avail!
Robert B.,
Community Manager
@ Avail.co
- Secteur d'activité : Télécommunications
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Simple Process
Avantages
Easy to use and straightforward. Good UI and UX. Like the features and services.
Inconvénients
Could be less expensive. Application form could be more detailed.
Réponse de Realtor.com
Hi Angie!
Thank you so much for the thoughtful feedback. I can honestly say that on behalf of the entire Avail team we truly are lucky to have you as a member of the Avail community. We built our platform so the process of renting could become super easy, especially for property owners who have decided to self-manage their portfolio.
In regards to pricing, this is something we've thought through time and time again and we will continue to take this type of feedback into consideration in order to remain competitive (from a cost-efficiency standpoint).
Again, I can't thank you enough for your glowing recommendation and should you ever have any questions or need additional help, please know that we are here as a resource for you. On behalf of my team, thank you so so much for choosing Avail!
Robert B.,
Community Manager
@ Avail.co
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé Autre pendant Essai gratuit
-
Provenance de l'avis
First time user
Avantages
Accessible and easy to use. Great follow up
Inconvénients
Trial was short and didn’t yield any lead
Réponse de Realtor.com
Hi Tracy,
Thank you so much for the honest review -- on behalf of the team, we definitely appreciate it. I also wanted to sincerely apologize for any uncertainty or lack of clarification around the trial period duration. Typically when a new user signs up for a landlord account they will receive a month-long free trial from the sign-up date. For many landlords out there this is a good amount of time to test out the platform (full month to get a feel for all of the features that Avail has to offer).
Still, I do deeply apologize for the inconvenience and would like to rectify this situation for you. If you'd be so kind as to email me ([email protected]), I'll see what I can do to help! In the meantime, let me know if there's anything else we can do to make Avail a product you'd recommend to others!
Again, I can't thank you enough for the honest review. On behalf of my team, thank you so so much for choosing Avail.
Robert B.,
Community Manager
@ Avail.co
- Secteur d'activité : Machines
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Avail For Small Property Management
Avantages
So far, we have absolutely loved the website customization, the application, lease, etc all built in and easy to get started.
Inconvénients
I haven’t run into anything that’s been an issue so far with the software. We love most of the ease and the cost has been extremely favorable for us getting started in managing our own properties.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Finally…. A great tenet management tool
Amazing!!!!
Avantages
I loved that everything is online. No more taking paperwork to the rental for signing. I love that the program prompts everything that needs to be completed. It’s amazing that the tenet can also see everything. It makes managing my rental a dream.
Inconvénients
At first it was confusing how to add utility charges.
