ARI
4,6
(522 avis)
ARI (Auto Repair Invoices) est une application de gestion adaptée aux mécaniciens indépendants, aux ateliers de...
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En savoir plus sur Digital Wrench
Digital Wrench est un logiciel de demande de réparation pour les petits, moyens et grands ateliers de réparation. S'exécutant sur le cloud, il sécurise les données client et d'inventaire et permet aux utilisateurs de se connecter à tout moment. La gestion des ordres de travail, l'historique des clients, le suivi des revenus, la maintenance des stocks et le suivi des heures travaillées sont les fonctionnalités principales offertes par ce logiciel.
Le logiciel a été créé pour répondre aux besoins de diverses entreprises de réparation, notamment les ateliers de réparation de véhicules tout-terrain, les terrains de golf, les ateliers d'informatique et les ateliers de réparation de bateaux. Grâce à sa fonctionnalité de suivi des stocks, les propriétaires d'ateliers de réparation peuvent suivre les articles vendus, les pièces achetées et les coûts de main-d'œuvre.
Digital Wrench fournit des modèles qui permettent aux propriétaires de gagner du temps pour générer les factures et ordres de travail. De plus, les propriétaires peuvent suivre un ordre de travail tout au long de son cycle de vie.
Digital Wrench - Prix
Digital Wrench n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Digital Wrench est disponible à partir de 39,95 $US/mois.
À partir de :
39,95 $US/mois
Version gratuite :
Non
Version d'essai gratuite :
Oui
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Digital Wrench - Avis
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Tous les avis sur Digital Wrench
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75 avis
Sandesh
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
4,0
Publié le 24/01/2025
"Fast-Paced and Rewarding, but Physically Demanding and Repetitive"
Fast-paced, challenging, rewarding teamwork, but physically demanding and repetitive tasks.
Avantages
Enjoyed teamwork, learning, physical activity, and maintaining kitchen organization.
Inconvénients
Long hours, physically demanding, repetitive tasks, sometimes understaffed or hectic.
Justin
- Secteur d'activité : Enseignement supérieur
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
4,0
Publié le 14/08/2019
Perfect for small shop
I like the ease of adding customers and creating work orders. I also like the inventory management system. Although I don't use that particular function as much as others might, it has been helpful in tracking inventory item prices from vendors over time. This has allowed me to search for different vendors and reduce costs in several different areas. I have also been able to reduce the parts and supply inventory that I have on hand and stock the most appropriate supplies for my shop. Overall, my experience with Digital Wrench has been wonderful, and despite efforts from others in my organization (individuals not associated with my shop, just in other areas in the organization) to have me switch to different products (and I tried those other products out), Digital Wrench is the best choice for a small, specialized, or new shop.
Avantages
I like that this software is easy to use and teach to new technicians. I like that it is a great value for the money. It is relatively inexpensive and works perfect for my small shop here at the University where I teach.
Inconvénients
There are lots of invoice options to choose from, however, when setting up the company information, not everything that is set up there that should appear on the invoices does so correctly. Instead of having to choose an invoice layout that is already pre-designed, I think it would be better to have a list of options provided and then have the entire invoice customized through the company setup.
Réponse de VMT Software
Thanks for the kind words. As far as invoices go, the company setup has a few options for invoice#16 or some of our built-in invoices.
We have around 50 custom invoices in our report writer that you can modify directly so you can create an invoice just for your company. You can modify them there, and test them as well. Call us if you'd like some help modifying your own invoice.
Répondu le 16/08/2019
John
- Secteur d'activité : Automobile
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
4,0
Publié le 18/12/2024
Digital Wrench proven time & time again
My overall experience, overseeing operations of our subsidiary that utilizes Digital Wrench has been positive, it is very user friendly, and setup was a breeze.
Avantages
Digital Wrench is a necessary tool for repair shops. It’s easy to use and inexpensive.
Inconvénients
At the moment, I can’t think of any cons.
Ralf
- Secteur d'activité : Automobile
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
3,0
Publié le 10/07/2017
Technician of 34 Years
It is flawless in keeping record of my cashflow.
Avantages
I find it hard to use. And there is really nothing for me to coment on. The Program works great but is not what I was expecting.
Inconvénients
As many of the other Software's out there this is aiming for the "Selling" and "Money" side of things. It is certainly not catering to the Customer. When I purchased this I was hoping to get a Software that can easily show me repairs that I did for my customers but that is not the Case here.
I am disappointed that the Customer gets left out in the cold.
So if you are looking to serve your Customers you may want to look elsewhere. If you worried about the Money side of things this Software is more than capable to do that for you.
Réponse de VMT Software
Ralf,
Sorry to hear you're having trouble finding the customer history.
All RO's relate to a customer, so you can easily see all work done, all parts sold to any particular customer by clicking on the $ icon on the very first screen. Then, click on the Find Customer button, select the customer and all RO's with balances will immediately display. To see all RO's, just uncheck the Balances Only button.
You can also filter the repairs by one of the customer's vehicles, a date range, or even search parts or labor with a keyword like 'Oil' or 'Brakes' or whatever you choose, all from the same screen.
If you every have any difficulties, please let us know. We are happy to help. Plus, it is comments from our customers that enable us to keep enhancing and improving our software.
Thank you,
Ray Rippey
Programmer
Répondu le 11/07/2017
Utilisateur vérifié
- Secteur d'activité : E-learning
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant Essai gratuit
-
Provenance de l'avis
5,0
Publié le 11/02/2025
Exceptional software.
Good experience with Digital wrench.
I recommend.
Avantages
I like the fact that it helps with repair shop management.
Inconvénients
I like everything about Digital wrench.
Nothing bad noticed.
Joyce
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
5,0
Publié le 23/01/2025
Experience with Digital Wrench
Excellent option, I looked for other similar products, but none are as easy to use, great for any type of repair and fleet maintenance.
Avantages
The ease of use and the diversity of options for accessing maintenance.
Inconvénients
The values, despite being an excellent product, the price is a little high for all audiences.
Ivan
- Secteur d'activité : Automobile
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
5,0
Publié le 07/02/2025
Digital Review
Overall had a good experience using Digital Rench for repair management
Avantages
Digital wrench helped us track repairs and managements.
Inconvénients
Systems for Digital Wrench are slightly outdated
Yusuf
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant 6 à 12 mois
-
Provenance de l'avis
5,0
Publié le 09/02/2025
Reliable App
My overall experience with Digital Wrench are the features with customer tracking, and inventory management are really reliable.
Avantages
Qhat i like most about Digital Wrench are the repair orders, invoices, estimates, they are extremely cheap/affordable.
Inconvénients
What I like least about Digital Wrench are the limitations you have using the demo try it out before you buy.
Braedon
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant 6 à 12 mois
-
Provenance de l'avis
5,0
Publié le 16/01/2025
Great Way to Seamlessly Connect with Repair Techs
My overall experience with digital wrench was positive and educational.
Avantages
Makes reporting repair issues easy and seamless.
Inconvénients
There is an adjustment period as the app does not have instantaneous updates.
Jake
- Secteur d'activité : Construction
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
-
Provenance de l'avis
4,0
Publié le 27/12/2024
Good for the money. Simple.
It streamlines the work order process without having to extensively train the mechanics on software. They get to do what they do best.
Avantages
It is fast and efficient for creating work orders without all the extra stuff.
Inconvénients
It is missing some of the extras, but it is great for someone who does not need it.
Utilisateur vérifié
- Secteur d'activité : Automobile
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
4,0
Publié le 18/02/2025
Turn the Wrench on your business
Overall it has helped my business grow and I thoroughly enjoy it
Avantages
I enjoy the efficiency and ease of use of Digital Wrench
Inconvénients
It can be pricy at times, which makes it difficult to uprade
Stephen Nwakire
- Secteur d'activité : Matériel informatique
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
5,0
Publié le 16/02/2025
Excellent experience
Excellent service to inventory management
Avantages
As someone who worked extensively in the industrial sector, I can confidently say that digital wrench is excellent products
Inconvénients
Comprehensive suits of tools that streamline maintenance operations from work order management and scheduling to inventory management and reporting.
Cody
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
5,0
Publié le 26/06/2020
Best Software I've found to date
They've always been professional and handled things as quickly as possible when possible.
Avantages
Its super easy to use and train guys on. Allows my inventory to be tracked as well as my guys to clock in and out on jobs allowing us to bill out as much of our time as possible. Very affordable and has several features that shops need to function well.
Inconvénients
I wish that there was some more customization available in certain area of our inventory/customer setup. I also wish we could run a web based version for access out of our mobile truck onsite. I would like it if our multiple computer setup would sync better/faster as that has caused some issues for us. Honestly I wouldn't mind paying for some of these items as additional upgrades to the program if the cost was reasonable.
Réponse de VMT Software
Thanks for your comments. We do have technology we are looking at to perhaps allow your techs to create workorders and invoices out in the field. Currently you could use a VPN or a Terminal Service like TSP plus to accomplish that. You would need a network technician to set that up. You should also have a network technician look at your local area network to see if they can speed that up. Have them call us if you like.
Thank you.
Répondu le 06/07/2020
Jordan
- Secteur d'activité : Eau/gaz/électricité
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
4,0
Publié le 11/08/2016
My review!
I purchased the program for the University of Alabama Grounds Department. This program is geared towards an individual shop owner, which is not exactly what I needed, but this is the closest program I could find to what I needed. We don't actually have customers or charge for parts or labor, we just needed a program to track what repairs we did to equipment within our department and how much money we spent on parts for each unit. I purchased the program mainly for the inventory portion to track how much we use throughout the fiscal year. We got several quotes for other repair utilities suited for our needs, but most were upward of $10,000 or more. All in all, I am very pleased with your program and it has helped us tremendously in keeping repair records of our equipment.
Avantages
The inventory tracking is my favorite part of the software. it is easy to use and easy to track quantities of parts used throughout the year.
Inconvénients
I have noticed that when I save and print repair orders that it cuts off some of the sentences or does not print everything I wrote. Everything is there when you view the repair order but not after you save it to pdf. I also save all my forms to pdf so I can put them into an equipment records folder to keep track of each piece of equipment for the year and print them off. I have not found a way to send it directly to the folder. I am having to save it and then transfer it from my wrench folder in the C:/ drive to individual folders. Like I stated before, we do not include taxes or labor rates in our repair orders. It would be nice to have the option to remove different fields from the repair order to clean it up.
Réponse de VMT Software
Jordan,
Thanks for the kind words.
As far as the RO printout is concerned we can fix that in short order. If you have the newest version, the invoice printouts have been fixed to show all of the labor. Also, some invoices now won't show the tax fields if you don't have taxes. Either way, you can use and/or copy one of the custom invoices and modify it easily and we'll be happy to help.
To automatically send the pdf's to a particular folder you can set that up in the company setup area.
Répondu le 11/08/2016
Jim
- Secteur d'activité : Automobile
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
5,0
Publié le 27/08/2019
Repair Order layout for a small shop
No problems. All is good.
Avantages
You can get started using the software and constructing R.O's immediately. As soon as I got the program, I started entering customer and vehicle information to build a customer base. I then opened a repair order and entered parts and labor of where I was on the vehicle; at the time. It helped me catch up in the shop. I like the fact that I don't miss posting labor or parts. My bottom line showed an immediate increase in daily sales. I'm bringing in more money because I'm not missing items that were repaired or should have been added to the R.O.
Inconvénients
When the customer pays me in advance, the cash receivable doesn't immediately calculate correctly. I have to press the "R"/recalculate before it will add the money to my already growing parts and labor totals.
Réponse de VMT Software
Jim,
Thanks for the review.
As far as the adding payments or adding payments in advance, highlight the Repair Order, then click on the Add Deposit Button. This will calculate everything normally.
Répondu le 29/08/2019
Dawn
- Secteur d'activité : Automobile
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
5,0
Publié le 07/08/2019
Run... Get this!
I cannot day enough good things about Digital Wrench. Our experience for the past 4+ years has been nothing short of amazing!!
Avantages
We stumbled for the first year we started our own business. We were working off of paper invoices for our customers and our inventory was a mess! Within 15 minutes of installing this software, we were up and running and have not looked back. I cannot stress enough the ease of use and the security in knowing if there should ever be a problem, support is always there! The cost is below what would be expected for a program than can be virtually customized for any need! Completely satisfied!
Inconvénients
As hard as I try to think of a negative... I just cannot.
Réponse de VMT Software
Thanks Dawn. Glad to hear Digital Wrench is working well for you.
Répondu le 08/08/2019
David
- Secteur d'activité : Automobile
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
5,0
Publié le 11/08/2016
Outstanding business management software
I started my own auto repair shop a year and a half ago. Was looking for a software to keep track of all repairs and inventory. Was refered to Digital Wrench who was using software for an ATV shop. Looked into it and tried demo and fell in love with it. Ordered full version right away. Other than the ease of use, The price was the best part of this software.
Avantages
I like the ability to give my customers a detailed description of repairs performed and individual price of parts on one receipt.
Inconvénients
It is rather difficult to find previous repairs for 1 customer.
Réponse de VMT Software
David,
Thank you for the comment.
There are two ways to find customer history.
Option 1
From the same screen where you would start a repair order follow the tabs to the right. You will see a tab called 1 Customer History. When you click on that tab you will be able to select your customer and see all the history.
Option 2
To find all RO's for one customer click on the $ icon from the main screen, click on Find Customer, select the customer. Unclick balances only to see all past Ro's. You can then filter them by date, vehicle, or search by a keyword to see all Ro's that have that word. Call and we'll walk you through it.
Répondu le 10/07/2019
Jason
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
5,0
Publié le 22/03/2019
Digital Wrench Review
Everything I need is at the touch of a button
Avantages
I've been using VMT Digital Wrench for 3 years now & the value you receive in this product is far beyond the price tag associated. In the Marine Industry the Work Order & POS Systems come at a premium rate but Digital Wrench does everything they do with the same ease of use they come with. For anyone looking for a professional product at a unbeatable value, VMT is by far the best option!!
Inconvénients
There really is no Con w/ Digital Wrench in my opinion, the only thing it doesn't do the $10,000 systems do is integrate the parts vendors info via automatic web download
Mike
- Secteur d'activité : Sports
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
5,0
Publié le 08/08/2019
Motorcycle parts and service
Avantages
Not a whole lot of options out there we going DW on line works great. I'm sure we are even using the full program so many things it can do. I'm a customer satisfaction person and the team has always been there for me. Can't enough great things about them.
Thanks guys
Inconvénients
None that I can think of at the moment. Would be nice to be able to text the customer there eat and invoice
Dana
- Secteur d'activité : Automobile
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
4,0
Publié le 10/05/2018
For basic software for a smaller business, it's great for our needs.
Easily contain all customer information, easily access information of accounts, and invoicing.
Avantages
For the most part, this software is very user friendly. We can easily access most information we need through search tools. Invoicing and keeping track of sales is very easy.
Inconvénients
A customer email function would be nice. We don't mass email often, but when we do, we have to copy/paste emails into our email account. Also, finding vehicle information is easy for every aspect of the vehicle except the VIN.
Réponse de VMT Software
Glad to hear it's working for you. As far as Email is concerned, you can use our Letter Editor (an optional program) to mass email your customers. This is nice because you can also do a 'Email Merge' so the letters are custom to each customer.
You can also send a text or email to your customer to let them know the vehicle is finished. And of course you can email the customer the invoice or estimate as a PDF along with a custom message.
Répondu le 16/05/2018
Frank
- Secteur d'activité : Machines
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
5,0
Publié le 10/09/2020
Works Great For OPE dealership!!!
Coming from a DMS, this program does everything they will do except integrate with OPE parts vendors and that part is not a big deal to me. It does Major Unit sales and ties the serial number to the customer profile at time of sale which is really handy feature that other programs doesn't do. Overall [SENSITIVE CONTENT HIDDEN] have been very helpful in helping me get the program setup and help run my business in an efficient manner.
Avantages
Efficient
Affordable Pricing
Ease of Use
Great Support
Inconvénients
I can't really think of any cons. The program was great but I did recommend some new features and for the most part they have bent over backwards to add the features to improve the program for OPE use.
DAVID
- Secteur d'activité : Automobile
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
5,0
Publié le 17/08/2019
Best work order and inventory software
The guys are quick to fix issues and make improvements, great company to work with
Avantages
Easy to get started using, no crashes, great customer service, does everything I need, best price
Inconvénients
Would like to be able to change the print layout
Réponse de VMT Software
David,
Glad Digital Wrench is working well for you.
You can change the print layout of the invoices by using the report manager. Call us and we'll show you how that can be done.
You can also use the report manager to create your own inventory, customer, cash, and many more reports.
Répondu le 19/08/2019
Gary
- Secteur d'activité : Services et installations de loisirs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
4,0
Publié le 08/08/2019
Best Value & Easy to Use
I have been in business for one year and I have been using this program from day one. It has made thing very simplified. I would definitely recommend this product.
Avantages
It was very easy to set up and start using. I like the amount of data this program stores and the reports your able to run. At this price point your getting a good value.
Inconvénients
I would like to see more fields have the ability to edit in the customers vehicle area.
Réponse de VMT Software
Gary, Thanks for your feedback.
Call us and lets talk about what you need for the vehicle fields. We want to make it as versatile as possible.
Répondu le 08/08/2019
James
- Secteur d'activité : Automobile
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
4,0
Publié le 15/08/2016
DIGITAL WRENCH REVIEW
I used shop controller in the past . They just got way to expensive. I priced other programs and decided on digital wrench. They are easy on the wallet and have very good customer support. Digital wrench might not have everything shop controller has but they have everything a small shop needs and they are adding to it all the time. it
Avantages
Ease of use once you lean the curve ,which is no to hard.
Inconvénients
Not being able to pull up a single car past history or maybe i do not know how.
Réponse de VMT Software
James,
In order to see a complete history for a customers car, click on the $ icon on the main screen, click on the find customer button. Then, click OFF the balances only checkmark and you will see all RO's, estimates, WIP's and Completed RO's (Invoices). To see just one vehicle, Click on the Vehicle Icon, select the vehicle, then click on the checkbox to the left of the vehicle. Not hard once you do it once.
Répondu le 15/08/2016
CATHRYN
- Secteur d'activité : Automobile
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
5,0
Publié le 08/08/2019
Excellent Value
I have been more than happy with this product from day one - we have been using it for over 4 years now and have no plans to change.
Avantages
Efficient, fast, good value. Support is awesome!
Inconvénients
That would be a questions for the users but they seem to be happy with the system.
