Uplisting

Avantages

The team are on to a winner with uplisting - it's thoroughly modern web software for managing multiple listings on Airbnb. It's also the only way I could consider listing on booking.com (after years on Airbnb), and has paid for itself through the extra bookings that generated. I've also been really happy to see it manage prices in a smart way, and send consistent, automatic replies to guests.

Inconvénients

uplisting is trying to drive multiple booking sites, all with different interfaces and assumptions. It exposes what it can do for you, even if the result is inconsistent. So I needed to dive in and understand more of the underlying booking platforms than I wanted. Messaging is an active area of development - so you can sometimes only see the messages you've sent, not the ones you've received.

It's not clear what it's doing in the background - has it finished? Has it done what I wanted? Some more feedback or logs would be useful.

(every negative has been backed up with a reassuring support experience, and often feature fixes weeks later)

Avantages

This software allows me to manage the property on my own. From the experience of the guest making a reservation, to managing communication with the guest, to the partnership with financial institutions to handle the money transfers, everything is very well done.

Inconvénients

One of the greatest features of Uplisting is that they've incorporated user feedback as a critical aspect of the software's development. In other words, improvements are constantly being made and implemented. Honestly, the software is better now than it was when I began using it only a few months ago.

Avantages

Calendar synchronization with all platforms we use or intend to use

Inconvénients

No smartphone app yet. The user interface could use some updates. Individual property calendars would be nice to have

Avantages

Uplisting is an excellent software service that has allowed us to streamline our services for guests and for us the admin.

Previously, we had many different logins for the variety of units that we manage and we are happy at the efficency that uplisting provides to us. We are looking forward to the new features coming online and how this will assist us going forward.

Inconvénients

The only con I would say that exist is the complicated set up with HomeAway services. This really isn't Uplistings doing but instead HomeAway as they have consistantly fallen behind their competitors in ease of use in everyway.

We do hope that Uplisting and others share this feedback with HomeAway so they understand the frustrations their users face and make the needed changes to modernise their platform.

The only other con is being worked on as we speak which is a mobile app for iOS and Android.

Alternatives envisagées 

Avantages

Love the automated messaging, especially the power and customization available. Love the channel management, double booked isn’t in our vocabulary. Also a big fan of the direct booking engine.

Inconvénients

Using on mobile phone isn’t great. The ui works great on desktop or iPad.

Avantages

This software helps you manage multiple listings on multiple platforms simplifying all your daily work.

Inconvénients

There is no mobile app and that sucks. When managing multiple properties you need to have access to the software at all times, even when you are not in front of a computer.

Avantages

The software is very easy to use. It connects very well to AirBnb and Booking, which are the platforms I use the most. The synchronization of calendar and prices is very fast. Each time I have a question they answer very quickly. Highly recommended

Inconvénients

I wish it synched prices with VRBO, even for just 1 property, as well.

Avantages

We recently changed over to Uplisting from Lodgify. We have particularly loved the guest interface and the ease to switch over from our existing systems. We also really appreciate the help desk feature and get responses to our queries quickly.

Inconvénients

The cleaning management was not as useful as we thought as shifts can't be changed around. We would also like to be able to add promotions and guest add ons.

Avantages

Absolutely love the "at a glance" calendar for all properties, even on my phone. I also depend heavily on the automated and timed messages that my guests receive up to a month out from their stay. The support team is quick to respond. I also enjoy the notes section under each guest that my team can see ....we put the door codes there.

Inconvénients

Some of the information could be a bit larger. ie # of guests, length of stay, and $ of booking within the guest info. When we are prepping each house, we could use the firsts two bits of info at a glance ON the calender for staging purposes.....helps us with # of toilet paper, paper towels, bath towels, etc. we need to leave. As well as the door code....the simple most important piece of info for the stay. Shooting somewhat from the hip here because we are so new to the product.

Avantages

very good support, easy to use, main functions,

Inconvénients

lack of integrated CRM and guest database

Avantages

My husband and I decided to use this software to manage our multiple short term rental homes. Uplisting has made it easy to integrate all of our platforms into one place. Uplisting also integrates with our housekeeping software. It's wonderful to manage everything in one place.

Inconvénients

There have been some syncing issues with pricing from time to time. The Uplisting team has been quick to help here however. I do wish there were some alternate calendar views so you could quickly look at months per a certain home, like you can on Airbnb.

Avantages

- Fantastic features involving Zapier for automatic workflows - this was one of the main reasons I decided to go with Uplisting, though I haven't tried it out yet.
- Affordability
- Easy to use and navigate without causing too much confusion because of functionality overload
- Great support

Inconvénients

- Unfortunately they do not feature their own booking engine yet. This is bitter as most other tools have it. But it is in their pipeline, so this is just a temporary disadvantage.

Avantages

I love the customer service! One of the [SENSITIVE CONTENT HIDDEN] becomes a friend now since i ask him so many questions!!! I love this kind of company since they really treat you seriously and listen to your advice. Of course, i believe the users like us will really give them good advice so the software can attract more potential users. We used to spend $$$ to purchase another big big "boy " in the industry, spent almost a year to do the training, it turns out to be a disaster for small company like us. Found uplisting, spent several hours and you know how to use it basically! It feels like day and night.

Inconvénients

I think uplisting is still young, there some some functions are not available yet. But i love that when we provide the advice, the company listens and they improve all the time!

Avantages

I am very new to hospitality and Uplisting was the first Channel manager I used. I had to learn by doing, it wasn't easy, but staff are always on hand to assist. I was communicating with uplisting staff almost all the time during the first month to be able to work things out. They are always very patient, I feel they value me as a customer. I will definitely be adding more and growing with the company

Inconvénients

I am still struggling with the direct booking website, its probably nothing to do with Uplisting but my own skills. I am still learning

Avantages

Absolutely everything! Price, no hidden fees, easy, handy, perfect!

Inconvénients

The fact that there is no actual mobile app.

Alternatives envisagées 

Avantages

Automates 80% of daily tasks. All in one place.

Inconvénients

Some features are missing. NO MOBILE APP :(The existing mob app is very poorly optimised.

Avantages

Uplisting is very easy to use. The calendar is easy to read, and the unified inbox makes handling guest communications easier.

Inconvénients

I would like to see the daily room rates in the calendar. I would also like the unified inbox to send me notifications when I get a new message.

Avantages

Guys, first I'm a IT guy. Of course my point are based on my IT view as well and my Property management view ;)

1- easy to use and user friendly
2- best customer service EVER
3- price :)
4- reliability against overbooking
5- automated messages
6- integrations with Zapier and Stripe

Also I tested (Rentals United, Lodgify and Stays.net, Smoobu) and Uplisting is the best one for small property managements (like mine company).

Inconvénients

1- Uplisting do not have own public API (Remember I'm a IT guy and developed some own small systems to help me to manage my properties, like Schlage door code automation)
2- little amount of tags to build your own personalized messages
3- no mobile APP - Website is responsive but not too much user friendly on mobile view

Avantages

I love the pricing. The customer service is second to none.

Inconvénients

I wish I could program the messaging for texting. I wish I could program the messaging for a custom time before or after check-in. I wish I could have my logo like I can on Duve or Wishbox.

Alternatives envisagées 

Pourquoi passer à Uplisting

Avantages

This is a great software and fit for my small vacation rental company

Inconvénients

accounting and owner log in. This is all in the works now and will be great once finished

Avantages

Uplisting has been invaluable in running my business, from the ease of setting it up and the daily functionality of being able to communicate with guests.

Inconvénients

a feature i would like to see improved is more functionality on a mobile.

Avantages

Simple integration across all platforms
Easy to understand
Very intuitive for communication needs
Easy setup

Inconvénients

Customer live chat delay due to timezone difference. (Not really a con but review required a con answer)

Avantages

Always innovating and adding new features. Extremely quick to respond. There is honestly little not to love about Uplisting. I manage soon to be 3 properties using it and it's so very convenient. Takes a lot of manual work off my plate. Love the messaging feature as well.

Inconvénients

I would prefer a prettier user interface, but it's absolutely, not something I would leave over.

Avantages

Great customer support and willingness to listen and help, as well as build new features based on clients feedback

Inconvénients

Customisation and options choice - with messages we have to adapt to pre-set timing and settings - can have our own type of messages. lack of e-intelligence - tool that can prepopulate FAQ answers based on key words in the inquiry - however this is not the end of the world and the price we pay for Uplisting is good value for money -

Avantages

The amount of linking they have with everything is nuts.

Inconvénients

Not all of the messaging and price changing is linked to all booking sites.

Avantages

We've been using Uplisting since we started managing short term rentals and we couldn't have grown so quick without their software. We now manage over 100 properties and Uplisting works just as well as it did with 3 properties.

Inconvénients

I would like to have a more visual reporting dashboard but I can get all the information I need from the reports they provide.

Avantages

2way sinc airbnb and booking.com, mobile friendly, very helpful team to find solutions for your problems. Unified mailbox and the price.

Inconvénients

Unified mailbox only on Airbnb. Only 2 channels with 2 way sinc, rest uses Ical. Like most things, you get what you pay for.

Avantages

Helps keep in top of & up to fade with booking activity 24/7

Inconvénients

No comparable data or forecasts from previous data

Avantages

Great product and perfect for managing our serviced accommodation properties/bookings.

Inconvénients

Nothing, all the features are great and the customer service is even better. There are constantly new updates which keeps the system up to date.

Avantages

Since transferring over from my previous PMS, I have found uplisting to do everything I need and help me in tasks that I struggled with before the automation tools that this p[roduct provides

Inconvénients

To date I have not encountered any issues with the software, any questions I have had on functionality have been answered swiftly by their excellent support team

Avantages

Support was amazing, support wad always available

Inconvénients

Everything was just right for me maybe z direct phone line

Avantages

Uplisting has allowed is to simplify our operation and cut some other application costs.
I love the way [SENSITIVE CONTENT HIDDEN] and his team listen to the hosts and make the tweaks to continually improve the software.

A game changer for any scaling Airbnb business.

Inconvénients

Nothing at the moment to mention, everything is great

Avantages

Easy to use and set up - automatic emails - price adjustments across my booking platforms

Inconvénients

Daily update not sent in my morning time zone - unable to sync with WIX

Avantages

If you have multiple properties, this software makes it easy to manage all aspects of the vacation rental business (cleaning, responding to guests, automating reports, integrating with AirBnB, etc.). Tough to beat the intuitive creators who are at the forefront of the industry. Very willing to implement whatever you think is helpful, too!

Inconvénients

There is no mobile app yet (but soon)! Also - I would like to see text notifications added.

Avantages

Customer service is great! User friendly site and very effective software.

Inconvénients

Nothing really, its a great site that I love using

Avantages

easy to use and excellent support. Automated messages are great.

Inconvénients

no Android app, some problem with MLOS sync with Pricelab

Avantages

I like that it's very well documented which means that it was easy to set up on my own. I only had to ask customer support a couple questions and when I did they responded quickly and with great answers.

Inconvénients

I wish there was an electronic signature solution built in.

Avantages

Customer service is top notch and the software is easier to use and more cost effective than most others on the market

Inconvénients

I am not tech saavy and its probable my fault but I would always like things to be easier to use and more intuitive. More use of colour would be good too

Avantages

The software is so easy to use, just like you want it to be. For me it is just what I need for managing about 60 listings and also the price is fair.

Inconvénients

I only have very minor things that are not worth mentioning. I have checked a lot of software and this is by far the most efficient for me.

Avantages

Sleek design, great user experience, very happy with the product and support. I like often updates with new features.

Inconvénients

Green interface colour, would prefer more options to choose from. But that's just small subjective detail. Otherwise everything is great.

Avantages

Good amount of integration can do a lot of task in same application

Inconvénients

Lack of calendar management which was crucial to my business

Avantages

The features that Uplisting boasts actually works. Many other solutions promise the world, and then under deliver. The support is prompt, and responds to customer needs.

Inconvénients

The overall feature set is less than some of the competitors. But, the features actually work reliably.

Avantages

It is very easy when you want to change the daily rates at all booking sites at once. They calculate the booking fee and add it to the daily rate. By clicking at a reservation you can see all the reservation data in one screen. This is very helpful.

Inconvénients

I would like the possibility to can see the whole month in one screen like a calendar. This is the only thing that I like least that they don't have this option.

Avantages

I have been using uplisting for the free trial and it been really good. It is a lot better than airbnb and has the planning so much better.

Inconvénients

so far, there is nothing wrong with the program. I like it!

Avantages

Very user friendly with easy set up and functionality

Inconvénients

Reporting is available but could develop further

Avantages

service and support of the team
overall functionality

Inconvénients

awaiting integration with homeaway which will really make it the must have channel manager for all major channels

Avantages

Super value for what Uplisting offers and very reliable service with channel management. Customer support is quick when adressing any issues.

Inconvénients

Lacking few functionalities - but it is adding them on the go so not really a con. Few minor bugs were fixed very quickly...

Avantages

Able to manage several channels from one product, rate updating, integration with Stripe, great support

Inconvénients

Would love to be able to use with our own website to manage bookings and prices, otherwise there is nothing else

Avantages

The ability to integrate more than one booking platform and avoid cross over bookings

Inconvénients

None, I have found the product very helpful.