Brilliant Assessments

Avantages

Brilliant Assessments is simple to use and set up, and delivers a much more comprehensive set of functions than alternatives on the market.

Inconvénients

Nothing. The giveaway is in the name. This is an assessment platform built how it should be.

Alternatives envisagées 

Pourquoi passer à Brilliant Assessments

Avantages

It has all we need to do assessments, great support, great interface in back end and front end, easy to customize and rebranding.

Inconvénients

The best of this software is that you can use templates or create a new one from scratch and have awesome reports.

Alternatives envisagées 

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Logiciel antérieur 

Pourquoi passer à Brilliant Assessments

Avantages

Easy to get something going quickly
Easily customizable, add own corporate identity etc.
Online chat for support was fast and knowledgable
Quick Zoom meeting cleared up some additional questions
Value for money - good get you started pricing

Inconvénients

Couple of quirks, but no big negatives
One confsing bit, have to add a section before can add questins

Avantages

We had excellent configuration support! [sensitive content hidden] was accessible, thorough and very responsive. Our assessment was a bit unique and complicated and the team took initiative and produced excellent results on schedule.

Inconvénients

I have not had the opportunity to customize the product so I don't know the ease at which I'll be able to implement simple or complex changes.

Avantages

I own and operate a national management consulting and training firm that specializes in cross-cultural healthcare. Most of our clients are large hospital systems. One of my hospital clients wanted to survey their clinicians (physicians, nurses, APP's, others) on their technical (clinical) competence in delivering cross-cultural medical care to a wide variety of non-traditional patient populations. The client not only wanted to survey their clinicians but sought to provide individualized feedback reports to their providers within minutes of completing their survey. We looked at a number of online assessment, reporting and feedback tools and none of them was as methodologically sound and sophisticated as Brilliant Assessments. We used Brilliant Assessments to load and administer our survey via e-mail to our hospital system client's providers, collect and report the data and send out individualized feedback reports to providers within two minutes of their completing the assessments. The Brilliant Assessments team was great in understanding our needs and working with us and our client to resolve problems/issues as they emerged. Given the sophistication of our medical audience and how time limited they are, it was essential that this whole process work effectively and efficiently from start to finish. With Brilliant Assessment's help, it did. That made us look good to a prestigious hospital client and it also made the hospital system administration look good to their providers.

Inconvénients

Really, we had very few complaints about the software. Some of the data reporting elements on multiple choice questions were not as robust as we had hoped but we quickly developed work-arounds and I believe that Brilliant Assessments has since resolved these issues.

Avantages

While most assessment/survey tools out there have a lot more functionality in terms of A/B testing, piping, branching etc., none of them have the ability to instantly generate a dynamic, customized report. What sets Brilliant Assessment apart is the reporting side.

Inconvénients

The UI is a bit dated and can use a refresh. The platform is very feature rich which increase the learning curve but easy once you get the hang of it.

Avantages

Brilliant Assessments platform is extremely flexible so we can adapt it to our business. This flexibility has allowed ProHIPAA to offer more value with multiple unique assessments to our customers. The weighted reporting features helps us create multi colored reports that our customers really enjoy!

Inconvénients

It did take our team some time to learn the in's and out's of the software. Once we understood how the platform was created it made it easier for us to create our own unique Risk Assessments.

Avantages

It meets my needs for a Call to Action assessment tool, and Rep has been wonderful at walking me through issues while creating the tool.

Inconvénients

Creating your tool is not intuitive, and even after watching the intro videos, I had to have help from Rep. The good news is that it was a pleasure working with Rep and I really appreciated his support and patience!

Avantages

It powerful flexibility to develop an automated customer engagement tool that saved us time in the long run and allowed us to differentiate our website, and develop leads

Inconvénients

The trial and error that came with testing out the customer experience, a real-time visual of the customer report while in edit mode would be awesome.

Avantages

Ability to integrate automated reporting

Inconvénients

Some features are less intuitive than others

Avantages

We needed to configure a very specific assessment to meet the needs of our program on a shoe string budget. Brilliant Assessments was affordable, versatile, 100% configurable and the support provided at every step of the way was fantastic.

Inconvénients

I found that the help and support pages were not that helpful once I got into the depths of developing the assessment and needed a lot of additional specific support (which was promptly and efficiently provided)

Avantages

(1) Client Service is among the best I've experienced for software services (2) Feature-rich environment allows me to run an assessment business from end-to-end with little extra manpower (3) the combination of capability and price makes this a tremendous value

Inconvénients

There are some capabilities that are not yet available, but it hasn't stopped me from building out what I need for now.

Avantages

Customer service was very helpful in helping us to understand all the functions in order to meet the needs of our project.

Inconvénients

Dealing with the time zone difference overseas but overall not a big problem for us.

Avantages

Customized reports for a multitude of assessments that track data over time and across all organizations.

Inconvénients

The report building process is a lot of trial and error. It's simple if you don't want significant customizations but I did and it took a little while to build. But the help sections covers everything needed to create a great report.

Avantages

Software was intuitive and easy to use. Brilliant Assessments provided a solution for us that was slightly outside of the box. It was easy to use and produced the results we were looking for easily and in a format that allowed us to analyse our data much better than the solution we were previously using.

Inconvénients

Nothing comes to mind at this present time.

Avantages

I continue to be surprised by the depth and width of the software's capabilities. I looked at competitors and found Brilliant Assessments to be the best in class. I believe tapping into the power of this assessment tool will help me to achieve my vision for the company.

Inconvénients

Due to the capabilities and integration of features the initial learning curve is a bit steep.

Avantages

I am not a tech person so the technology was intimidating. However, the customer service team was hugely responsive to my needs and spent several emails and zoom calls to get me up and running!

Inconvénients

The software is more robust than I actually need, however if does give me room to grow my business so I am excited about that!

Avantages

I like that everything is customizable, from the reports to the format of the assessment to the portal to the emails that those taking your assessment receive. It allows for strong branding.

Inconvénients

At first I had a hard time learning how to use the merge strings to pull data into my reports, but once I got the hang of the Merge Manager feature it got a lot easier.

Avantages

Simple easy to use. Also when you get to understand how it works, it expands your capabilities and allows you to develop your approaches.

Inconvénients

Writing reports was tricky and if you want to really develop a style it's time consuming , but when completed the hard work is worthwhile.

Avantages

It is flexible, user friendly and has great support. We have also been able to utilise the many options to achieve an elegant solution.

Inconvénients

I would like to see more pricing plan options for volume based clients.