Seismic

Avantages

I like how easily I can access it; the ease of usage and wide range of brochures I can find.

Inconvénients

Sometimes it takes some time to load/sign on.

Avantages

-Saves our client-facing teams a ton of time since they don't have to build the decks for their client calls.
-Ensures consistency in our brand and the goals for the Customer Success department.
-Our reps can get a preview of the content they're building as they customize - our product changes fast, so being able to preview what they're adding is huge.
-Great customization
-Excellent technical support!

Inconvénients

-I used a Mac computer, but I have to keep a PC to manage LiveDocs (via PowerPoint) on the backend. This is really painful.
-Would love to see them support content management in Google Slides and export to GSlides for our end users.

Avantages

I enjoy the accessibility of this software! It is great to find about any article within technology and provides great examples. Also, it is great it has different sizes of information from quick facts on PDFs to Full PowerPoints that provide great details.

Inconvénients

No issues with this product, very accessible.

Avantages

Provides important info and content in an easy access tool. Emailing capability and the ability to track when you email info to customers.

Inconvénients

The search is difficult. Have to be very specific or it will bring everything with a specific search word up rather than focused branded docs. Many times the email sent out are blocked by receivers email security. Often kicking email to spam.

Avantages

This software is tremendous at organizing the vast amount of resources our company has to provide to reps and Doctors. Its very easy to navigate, and has been critical in getting up to speed for my accounts. My company sells thousands of products, so it would be impossible to be an expert on every one. But with Seismic I have been able to field several customer questions that I would not have otherwise been able to.

Inconvénients

Maybe their could be a better tutorial on how to use the software, but with that said its very intuitive

Avantages

The ability to conduct LiveSends of assets directly from within Seismic and not having to download and then include as an attachment in Outlook or other email product. The bonus of being able to track what a recipient views and how long they looked at the content or if they forwarded to someone else is a game changer. This gives Sales and Success a one-up on knowing what a recipient is interested in. The ability to create LiveDocs.

Inconvénients

The product does not have the ability to house RFP questions and answers in a database format. We needed the ability for a Sales rep to pull together a quick RFP using a LiveDoc RFP Template to pick and choose what Q&A's they wanted to pull in by product. It does not accommodate. Also, having to maintain an Excel document of hundreds of Q&A's and upload weekly, is less than desirable and clunky.

Avantages

Easy to Utilize, easy to figure out and training not needed. Very interactive and self explanatory. Can contain all information needed at a finger tip.

Inconvénients

The only thing I could think about changing would be the functionality of live share. Additionally better search engine matching in document words.

Avantages

I love how easy it is to automate our documents. what used to take 24 hours to create now takes 5 minutes.

Inconvénients

The icons are not intuitive and aren't very clear so sometimes it's hard to navigate pictorial menus.

Avantages

I like that we're easily able to see what content is being used and how recipients are engaging with it.

Inconvénients

From an admin perspective, it can be hard to customize the platform exactly as we want it. But the support team is always ready to step in when we need help.

Avantages

The ability to house almost all our documentation was a big win. Instead of going to a multiple of resources to find what you are looking for we could easily find them within Seismic.
Getting the reports back from the emails we sent out of Seismic is another nice capability. It would let us know what all our customers have reviewed.

Inconvénients

We ran into snags at first with sending out emails through Seimic as it would reflect incorrect information in regards to where the email came from to our customers.

Avantages

Seismic is a great tool for our sales team, as it checks all of the boxes. Documents all in one place? Check. Knowing when the clients open the docs? Check. Easy tagging? Check. Working with sales teams can be difficult, but this makes it easy for them to find what they need and get on to the next task.

Inconvénients

The only problem we have had is convincing the more stubborn members of the sales team to switch over from old school attachments. Most of them eventually buy in, once they see the data that is available, but old habits are hard to break.

Avantages

Document generation is easy, LiveDocs are a very useful feature

Inconvénients

Reporting can be better, analytics too. Giving accesses is hard.

Avantages

I love that Seismic integrates into easy to use tools such as PowerPoint and Word. It allows for virtually any user to become well versed in Seismic.

Inconvénients

I wish that there where more reliable delivery options for our sales team. It seems as though bugs with the Outlook plugin are still being resolved.

Avantages

Seismic makes content governance and organization extremely easy with intuitive controls to ensure the entire organization is aligned. Seismic is flexible enough to conform to existing processes in the organization, such as approval chains and asset owners but also adds to traditional enablement management with features like content tracking, insights, predictive content, custom asset creation, and more.

Inconvénients

LiveDoc creation and editing is not compatible with MacOS.

Avantages

The ease of use and easy access. I wuld recommend this.

Inconvénients

I love the system. No problems! I usually have problems with software but this runs smooth.

Avantages

Easy to use and great resource for housing all sales content in one place

Inconvénients

Difficult to customize articles because of the limited widgets available.

Avantages

Such a clean interface and tool for our organization to manage our entire content collection on for both internal use and for our partners. It is massive to have!

Inconvénients

It can be difficult at times to find exactly what you are looking for despite the robust filtering options that the tool offers.

Avantages

My favorite capability within Seismic is LiveSend. We haven't gone live with the platform in my side of the business at Anthem, but we are working towards it now. The Spring release delayed us because it didn't make sense to launch when the experience and interface would change. The overall effort and time to set up Seismic is definitely high. I attended the Seismic conference in November and am really excited for our sales team to realize some of the benefits that were talked about there eventually.

Inconvénients

Setup is for sure the most difficult part. We also wish there was a better way to integrate with our current system at Anthem because everything is manual right now. It was a massive undertaking to get fit to go live and once we go live, we expect for it to still be pretty time consuming.

Avantages

Compliance is a huge factor - Having materials become outdated is a regulatory risk that we simply cannot afford to have happen. Seismic's ability to staledate content when it expires is a wonderful feature that makes compliance a breeze.

Inconvénients

The User Interface can sometimes lend to a choppy experience of clicking back and forth but that has come along way over the past few years.

Avantages

Seismic was an upgrade for our organization and it has been a huge improvement. Especially helpful is the intelligent search feature that makes it extremely easy to find documents.

Inconvénients

It can be overwhelming to learn and to navigate. While the navigation is easy, it is very in depth and produces a lot of results.

Avantages

Easy to use, easily organizable. Wish I could see who had used or been in the centers I created for the team.

Inconvénients

Search feature doesn't always bring up content that I know exists.

Avantages

The folder structure (or lack thereof) and search functionality are such game changers. We also love the "page" functionality. We use it on every new product roll out or partnership.

Inconvénients

You have to connect one individual's Google Drive. Not great when you have multiple individuals with administrative access.

Avantages

Content automation
Embedded in Microsoft
Content management

Inconvénients

Usability for premium users (namely, labels of the functions and how they are organized)

Avantages

It would have to be the difference is has made in my daily workflow. I now have a go to application for all highly important documents and marketing materials. I also thoroughly appreciate the search engine that allows me to access anything in the database in seconds.

Inconvénients

No real complaints. The gmail addon/extension since the update has worked great and I enjoy using it to easily attach any marketing material I need on a daily basis.

Avantages

I really like that Seismic allows documents to be easily searched, downloaded, and shared. My business is solely based off social media and smartphones, and the fact that I can easily text/send any document with one click is super time saving and helpful!

Inconvénients

The mobile scaling of the web page to my smartphone could be a little better.

Avantages

It keeps me up to date with new updates for sales enablement, pricing, competitor information, and helps me stay ahead of the game by being able to read in my downtime. It also very easy to use and find everything that I need to

Inconvénients

Nothing I can really think of. It does exactly what I need to as mentioned above. Keeps me up to date and informed and that is the main thing I love about Seismic

Avantages

While most people in the world are still working from home and do not have access to printers or copiers, Seismic comes in for the win allowing multiple uploads, great organization and search features! It has been extremely helpful when looking up documents or trainings from the past, to sharing with members of my team!

Inconvénients

I would like to have the option to color code.

Avantages

Very easy to use! Training on Seismic is so simple. Your most not tech type employee can use this solution with no problems!

Inconvénients

I wish that you where able to send downloadable PDFs over and still have access to view open rates.

Avantages

Easy to use and find files that you probably need on a daily basis.

Inconvénients

Probably the speed when opening a specific file.

Avantages

I love the organized way everything is presented. I can easily find anything I need and collaborate with my co-workers!

Inconvénients

I can’t think of anything I would change to be honest. Very happy with the service!

Avantages

I like how I’m able to view and send specific documents that pertain to my customers needs

Inconvénients

To be fair, there’s nothing that I’ve found.

Avantages

It is well-designed and intuitively built; It solved a significant problem for us, one that we expected to have to add new employees to get on top of.

Inconvénients

There are still some functionality improvements that need to be made; Overall speed of updates can lag at times.

Avantages

Seismic helps to reduce the time to communicate with our customers, as there are prepared text/responses/content/videos, I can just select, customize as needed and send!

Love being able to see when my customers open and read my information.

Inconvénients

On occasion, an article I really need is listed but the content is unavailable.

Avantages

I think the best part of this software was the user interface. I felt that it was super easy to navigate and find exactly what I was looking for. You can tell that they put a lot of time into making sure it was user-friendly and wasn't going to be a headache or complicated to search and find specific documents.

Inconvénients

One thing that I noticed is that the search engine wasn't very intuitive and didn't pick up simple words/phrases. I knew that what I was looking for existed, but it took me longer to go through each individual tab to find it because the search engine tool bar wasn't bringing up what I wanted. Had it been working, it would've been super easy and quick to find.

Avantages

We used Seismic mostly for housing both client facing collateral and materials as well as internal How to's and videos. It was great for posting a collection of instructional videos that we could access on the spot.

Inconvénients

Sometimes the searching for certain materials was difficult. It would populate other materials that I wasn't necessarily looking for, or had no logical reason for populating. The keywords that I used did not populate in the titles of the results so I wasn't always sure if I was getting the right outcome in the search.

Avantages

I love how easy it is to use and how you are able to edit collateral in real time to send to prospects. It is easy to navigate while containing an endless amount of information. I would highly recommend to anyone and everyone!

Inconvénients

To be honest - probably nothing. I can't think of anything that I don't like!

Avantages

I like the Engagement Center most because it helps me to analyze & track down the content I shared with prospects/clients.

Inconvénients

The speed of website and email format/design needs improvements.

Avantages

Seismic is a very intuitive, easy to use Software that will make your search for documentation a one stop trip.

Inconvénients

The initial release was a bit rough and hard to use but after it got reworked it’s been great.

Avantages

Content Management for 1000's of pieces of collateral is very valuable.

Inconvénients

- How slow the software can be
- Not the most intuitive software to navigate through

Avantages

It's very visual and the tagging and searching work well. It integrates well into Salesforce and content can quickly be downloaded.

Inconvénients

The editing in Microsoft Silverlight feels ancient. I would consider staying with the product if they get this fixed.

Avantages

The LiveDoc capability and the analytics are AWESOME! The ability to track content as it gets distributed to clients and prospects and allow us to align our material getting sent out is nothing short of AMAZING!

Inconvénients

The RFP build has to be customized to fit out business requirements, due to not having a team in place to field the RFP's coming into the company. Our sales reps receive their own and work alongside our Tech Partners and Solutions Consulting to respond back to the prospects.

Avantages

Ability to utilize marketing content for customer calls and presentations

Inconvénients

Search results are abstract and lack of organization

Avantages

It provides you with a place to share relevant information regarding anything within the industry. Directly streamlined to clients with interaction feedback for internal use.

Inconvénients

Easier search use or better functionality with searching. Some sifting through results from time to time; never too much of an issue though.

Avantages

That it tracks in what part of the presentations the customer spends more time showing more interest.

Inconvénients

So far I haven't had any difficulties using Seismic.

Avantages

Super helpful in my day to day. There are so many resources for us!

Inconvénients

The way the information is organized isn’t the best. Sometimes I have difficulty finding what I am looking for

Avantages

Easy to locate your content in a single place. In addition, there are a variety of features that help our teams sell smarter and faster.

Inconvénients

Sometimes it can take a bit of time to open - but it is hosting a large amount of data, so this makes sense.

Avantages

The live send feature and reporting. The analytics are awesome and the live send allows us to see which prospects are interacting with us the most.

Inconvénients

The back end is sometimes difficult to use.

Avantages

It makes it easy to find the content I need and provide it to my customers.

Inconvénients

I'd like to be able to open slide decks in google slides without putting them in my workspace first

Avantages

What I like most about Seismic is that all relevant company files and documents are stored under one location and easily accessible

Inconvénients

What I like least about Seismic is the search functionality. I tend to find that the search function does not pull all results based on a key word and searches have to be very specific

Avantages

I like the instant updates, firmwide. I like the interface both on the back and front end. I love the organization of the site. I love how quickly I can download data. And Seismic saves me hours per week.

Inconvénients

I find it difficult to get training at my level - partially because what I use Seismic for is very specific. Plug ins usually break my PPT.