Seismic

Avantages

Seismic allows our company to quickly create personalized content to send to our clients.

Inconvénients

Little bit of a learning curve but it’s not bad at all.

Avantages

Good way to sync Sales teams to relevant content to help with their enablement.

Inconvénients

A bit hard to find content in a standardized way. Wish it was easier to pull analytics.

Avantages

It was a solid tool for what I needed to use it for.

Inconvénients

A lot to learn, it was ok but my company stopped using it after 8 months.

Avantages

Seismic works well as a database. If all you want is a strict CMS used by marketing, but not necessarily for customer-facing delivery of content then Seismic is quite good.

Inconvénients

Seismic is really, really bad when it comes to enabling sellers to create relevant, timely, and valuable messaging for customers. The micro-site / digital sales room functionality is extremely weak. Customers do not engage. Highspot is much better in this regard... which isn't difficult.

Avantages

This is by far the best LMS system. There are many options to customize and make the experience interactive

Inconvénients

Although the final product is worth it, it takes considerable time to build out the right way.

Avantages

Fantastic tool! Seismic's multi-layered architecture is what makes it so awesome. It manages documents and allows you to create a simple website creation to collect & present data, and has interactive features to connect with clients. As far as information centers and content management tools go, you can't do much better than Seismic. Some enterprises may be able to run all their systems on the Seismic platform alone. I strongly recommend Seismic to any sales enablement organization.

Inconvénients

I only have minor quibbles: The Micro-App functionality is still somewhat limited, and the search engine could use a tad more fine-tuning.

Alternatives envisagées 

Cornerstone LMS

Pourquoi choisir Seismic 

Pricing, flexible functionality, & Seismic sales culture.

Pourquoi passer à Seismic

Seismic offered us much more flexibility given what we needed it for. While we're primarily focused on Sales Enablement, Seismic allows us to expand beyond those parameters & offer our users a much more cohesive experience.

Avantages

Seismic has quickly become the single source of truth for our sales material, allowing us to easily send out informative, accurate, and personalized content to prospects and customers. I really enjoy the WorkSpace feature which allows me to have a personalized view of the content I use the most, and to host documents that are then not made available to a wider audience. Additionally, the LiveSend feature has provided immense benefits by allowing me to see views metrics on the content I send out.

Inconvénients

While working on some of the larger content that we personalize, the platform takes longer to respond. It's understandable in that we're dealing with hundreds of slides, and solution is working to create a slide deck or pdf with them.

Avantages

Currently it is integrated with our Salesforce application and works smoothly through there or as a standalone. I use this everyday for my own reference as well as finding materials for clients. There are features that allow you to see when the documents were last uploaded to ensure you have an updated version as well as see if certain information is confidential. It has helped me grow in my current role and is my go to for everything product related! I describe it as the internet for my company, it has everything I need in one place.

Inconvénients

The search feature is difficult at times and doesn't always bring up the most relevant information that I am looking for. Occasionally documents that others can access; I cannot access.

Avantages

Seismic is very easy to use and has been adopted widely by our company. As part of our sales team, I use Seismic daily to locate marketing/sales materials that can easily be shared with our customers and distributor partners. I also love the using the NewsCenter to find keep an eye out for relevant company announcements that might impact my customers. Finally the WorkSpace is a great way to share files and collaborate with others instead of sending attachments back and forth via email.

Inconvénients

I really can't think of anything I would improve about Seismic. It meets all my needs.

Avantages

Seismic provides an easily accessible repository for all of our most recent marketing materials. Particularly while our teams have been working remotely, WorkSpace has been a great collaborative tool for our marketing team during production. And when Sales asked if the materials on the shared drive were available in the cloud, it felt great to answer affirmatively that they could find everything they need in DocCenter or NewCenter in Seismic.

Inconvénients

It would be great if it was easier to publish collateral from WorkSpace to DocCenter, but it's really just a few extra steps to make that happen. The product offers so much functionality it can be overwhelming to determine the right place to start, but the customer success reps are very accessible and helpful in offering insight.

Avantages

Being able to retrieve the latest version of a document is incredibly important for our team. Seismic always have everything updated. No need to download a copy, every time you search for it, you can leverage the latest copy and update the document.

Inconvénients

One would be the mobile app, which I didn't know existed until I saw the previous questions. That would help a ton. Other than that, not many cons to this software

Avantages

I love Seismic! It is easy to implement, continuously update and use daily.

Inconvénients

Some limitations on newscenter, landing page, integrations, highlight, etc. Team is open for feedback and continuously adds things to the roadmap.

Alternatives envisagées 

Showpad

Pourquoi passer à Seismic

Showpad's sales team was not very responsive, supportive and lacked professionalism. After the demo their team never followed up, I had to take that action. Additionally the sales team did not listen to our budget and needs. The nail in the coffin was the FUD they sent over about Seismic (which I did send over to my sales rep at Seismic) and Showpad asking me to send them a copy of Seismic's proposal.

Avantages

Seismic is easy to navigate. Being able to do full searches or narrow down searches through folder selection makes life so much easier.

Inconvénients

I would consider this a admin issue more than anything but sometimes folder structures can be too complicated which can result in searching being difficult.

Avantages

Ease of use. I find it very easy to navigate the tool to find the content necessary to support my customer conversations. Often I am able to navigate the tool for supporting content while on the phone.

Inconvénients

The only improvement I could recommend would be better triaging of content when searching. For some searches I can type in desired key words knowing the title of the document I want to view and it won't be the first search option.

Avantages

Seismic has become our one stop shop for all of our customer-facing teams to access the content, sales tools, and company news they need. It's easy to upload, organize, maintain and send out new content, with lots of functionality that makes the lives of our sales teams easier like customizable decks and documents. The design, user interface and analytics are the some of the things we like most along with some of the best customer service we've seen across any software company.

Inconvénients

Integration with Google Suite can be improved (mostly around Google Slides + customized presentations within Seismic) but overall hasn't impacted us much.

Avantages

Seismic offers an unparalleled mobile experience, content engagement analytics and information security

Inconvénients

Currently there is no way to measure mobile app downloads across their user base. The mobile app is one of our favorite features of Seismic. Our company has field reps across the globe who are going into customer locations for meetings and presentations. The functionality of mobile aligns perfectly with the daily life of our sellers and we want to use mobile as a "beachhead" to drive higher adoption of Seismic. The problem is that we have no way of knowing today who has downloaded the app and who has not. Therefore, we cannot hold our sellers accountable for missing push notifications and cannot identify regions with low adoption. Seismic mobile is a fantastic tool, but lacks the insight necessary to drive usage.

Avantages

I love Seismic! Seismic DocCenter helped us streamline our companies Marketing repository so that the whole company, many brands and levels of access could access the content that was relevant to them. I also love WorkSpace for storage and collaboration & we're beginning to innovate with all of the LiveDoc functionality.

Inconvénients

We need more levels of access. An easy way to assign an Admin, and levels below that to help manage content.

Avantages

I would highly recommend this product. I have been using it for roughly a year and it has simplified approaching clients and consultants. My favorite feature would be the tracking aspect. You can send tailored documents to someone and see if they opened the email and if they did how long they viewed each page of the document. Easy way to gauge whether or not the information you are sharing is relevant.

Inconvénients

It does seem that if you send emails out to a group of people at the same time that it has a higher likelihood of being sent straight to spam and it never gets viewed.

Avantages

The EASE OF USE. Coming from a company that used only internal builds to manage all our data/documentation/decks/etc. (it was highly inefficient, time-consuming, frustrating) - moving over to a company that uses Seismic was so refreshing. Seismic has such robust (still easy to use) search and filtering functionality that it makes finding everything you need simple. The tracking capabilities give you the upper hand on where clients/prospects are spending their time reading through your materials so you can know where to focus your following communication. 10/10 would recommend.

Inconvénients

My main dislike is syncing new documents into the system to update previous versions. I do wish this was a bit easier to upload a new version rather than sync and sometimes do so multiple times.

Avantages

We use Seismic as a centralized repository for many company documents spanning a variety of different areas of our business. They layout is great and easy to use and navigate through. There is more functionality available that I personally don't take enough advantage of, such as Live Send and Meeting Space. As a sales leader, I share relevant items in my team's shared Workspace, categorized by topic in different folders. We always are up to date with changes to any of the documents as we're notified if the content has been updated. Seismic has been a great tool for myself and my team to stay connected and up to date with the latest news/documents/decks/policies and so much more from our company and peers.

Inconvénients

I don't have very many cons with Seismic. I wish the search functionality was a little better so it was easier to find what you're looking for. However, I believe some of that is on us to put better tags on documents.

Avantages

Seismic has awesome reporting for us to see what is working or not working. I also love the LiveSend feature which enables our sales reps to have a stronger understanding of our doctor's behaviors, not to mention drives sales.

The software is easy to use, and allows our marketing team to learn which product literature is most effective and impactful. This tool strengthens the alignment between sales and marketing.

Inconvénients

We've been running into some uploading issues, and experience minor bugs here and there. Usually software updates resolve most of these, but we run into these issues periodically.

Alternatives envisagées 

Showpad

Pourquoi choisir Seismic 

Seismic has great analytics, great functionality and features we really saw valuable

Logiciel antérieur 

Pitcher

Avantages

I love how easy it is to find exactly what you are looking for! The best feature is the version control on documents

Inconvénients

We mainly use google drive and the integration with google is not smooth at all.

Avantages

Streamlines the lines of communication between Marketing, Sales and Customer Success to ensure everyone knows where to access any piece of content at any time. No more guessing or messaging across 10 different group chats to locate a case study, battle card or blog post.

Inconvénients

The lack of integration with Salesforce is frustrating, particularly for measuring ROI. Being able to see which pieces of content have impacted which opportunities is critical for supporting Marketing in content creation resources, as well as justifying the value of the tool for the overall organization (as this is used across multiple departments).

Avantages

Being able to store all of our documentation in one location is essential. able to see which is latest files uploaded. as well as being able to see their usage across the company. another key feature we use is LiveSend and LiveInsights being able to track important documentation we send along to customers and track their open rates and time spent.

Inconvénients

there are no items that come to mind, the purpose functionality works and the ease of use is high.

Avantages

My team frequently utilizes the Seismic LiveSend feature, which enables us to email sales pamphlets to 20 clients at a time. When clients click on the Doc Link in the email, we are notified, so we know how to better focus our efforts.

Inconvénients

I feel as though the document search feature could be improved upon. Sometimes, it is difficult to find exactly what you are looking for.

Avantages

I have come to love the document sharing features and the intelligence of the searches. In our prior system text searches were very unreliable, with Seismic that has completely changed. It has greatly increased my productivity levels and I have less frustrations when sharing documents with customers and partners.

Inconvénients

The only con I can find is that not all of our companies documents have been moved to seismic, so when searching for legacy documents and information I have to go back to our old system.

Avantages

I like the most that I am able to easily search around for different content to send to my prospects. We even have it organized by what content to send out for each stage. This makes it super easy to know what I should send out to secure a deal. Also, I get very important engagement information that lets me know when someone has opened up my emails that I have sent out!

Inconvénients

I think my biggest con is that even if I am the one opening up a document sent out, they still track that and I get notifications even when I view the document.

Avantages

Easy content searching and sharing. Workspace and favorites.

Inconvénients

Analitycs features not intuitive, content classification/categorization

Avantages

The fact that I know, without a doubt, that we now have a single source of truth that our sales and marketing teams can go to and have direct access to the most recent (and verified) documentation to use solves a major pain point that has been plaguing us for years... gone are the days of hunting through external hdd folders, bugging co-workers, or trying to find PDFs in buried SharePoint folders.

With other features like content sales stage mapping, native SalesForce integrations, and the ability to set expiration dates on the content so teams can review and update as needed... Seismic is in the process of transforming how we view and utilize our content.

The analytics behind the tool are extremely helpful as well... from the pre-made dashboards for reporting to the ability to notify users when their content is opened and viewed, this tool has seen nothing but rave reviews from our team!

Inconvénients

None at this time... have been extremely happy with our entire experience!

Avantages

The most important use of Seismic is that you can use it as a library, it can store all kind of documents, presentatios, videos, update news, etc. all of them in just one platform, and at your hand. It´s really awesome.

Inconvénients

Maybe it could be offer in different languages, for users from other countries/languages. Also, i´d like the software were avaiilable for many other users, as a kind of level users management (free for some users).

Avantages

Seismic is a one-stop shop for all of my collateral, training materials, internal resources. It's very user friendly and easy to share information with teammates.

Inconvénients

At this point, I can't think of anything. I was unhappy that I coudln't easily access favorites or recently view docs, but they have made a recent update that has solved that problem.

Avantages

The Marketing team loves how easy Seismic is to use and updates. We love having a single source of truth for all our Marketing materials and we love being able to easily update our LiveDocs with one single data source.

Inconvénients

Honestly, our team really loves this product. We're sad that there isn't an Oracle Sales Cloud (our CRM) integration into Seismic although we've heard that it is in the works. We see the new SalesForce integrations and get quite jealous.

Avantages

Ease of use, organization and management of digital assets. It allows me to scan quickly through to what I actually need with minimal time

Inconvénients

I think it should have a more modern look/feel to what is currently shown. It works perfectly fine, but maybe using more pictures and buttons

Avantages

I love Seismic and the use of the ease of the platform. You can save the favorites that you share within your library for easy access. This platform allows you to share valuable information with your clients and provides a matrix for each piece of material that you have sent. Seismic is a great tool for anyone who shares content and wants to keep a record of who views the material sent to help gauge their audidence.

Inconvénients

One thing I wish that could be improved is the link that is shared using Seismic. Clients are so weary downloading links within an email, some customers believe this to be spam.

Avantages

voice of the buyer. They are constantly taking our feedback and putting it into use.

Inconvénients

Changes are sometimes not always communicated and catch reps off guard

Avantages

Our experience with the Customer Success team has been like no other - they are attentive, proactive, and positive. We are constantly hearing about improvements they are making to the platform and how those changes would directly impact our business.

Inconvénients

Based on the way the platform was initially integrated into our company, we are finding it hard to make an overhaul to the sellers' view. Since the algorithms take tagging and content properties into account, it's much harder to reorganize the folder hierarchy.

Avantages

I love the search feature. My company pushes out a lot of great content and collateral to share with prospects and I can search a key word and everything that relates to that will generate. You can also filter internal/external documents, which makes it so easy to know that I'm in compliance with company policy

Inconvénients

I love the data that comes with the Live Send feature but I would love to see some improvements with how it looks in the email when you send the collateral to a client/prospect.

Avantages

Seismic is a wonderful resource that makes resource sharing incredibly easy and accessible for all team members. Further, it's search capabilities are very user-intuitive. Highly recommend for any organization, especially if you want to save time, simplify informational sharing, and encourage collaboration. It's a no-brainer.

Inconvénients

Nothing to dislike - super easy to use - very user-intuitive

Avantages

The content library and bulk upload allows us to keep our sales enablement content clean, tagged and current. The integration with Salesforce and Outlook was simple to set up and deploy.

Inconvénients

Without having a highly-technical dedicated internal resource, deployment and setup took a lot longer than we would've liked. Also, we weren't given an "ideal state" checklist so we didn't know what features and components were necessary to exist. The community is extensive and the knowledge base is very in-depth but it was difficult to navigate.

Avantages

I love this software, it help our company to have everything in one place, we can share, compare, and have all our documents in a really good way. Easy to use, super user friendly.

Inconvénients

Nothing, it is really great , user friendly and we can have everything we need in one click

Avantages

It looks fresh, even thought I look for technical info it is easy to read and find

Inconvénients

sometimes the find button crashes, but is just a matter of refresh and is solved

Avantages

Seismic is a wonderful resource to store a vast array of sales enablement. It makes searching and storing documents easy. It has enabled my company to learn more.

Inconvénients

I wish the search feature picked up on more key words so that you could refine the results better.

Avantages

Easy setup and customization for our sales teams. Updates to the platform are timely and implemented well. Minimal follow-up training needed with our most novice sales reps due to ease of use. Gmail plugin for live send is fantastic

Inconvénients

Content manager can be a bit confusing and overwhelming. Our organization barely scratches the surface on what we can do with content manager so it's features are almost too complex.

No opt out option for mass email sends

Avantages

The ability to create dynamic folders to pull content in from multiple sources automatically. I love the Community feature, to research discussions, product news, training videos, and post new ideas. The Analytics feature is AWESOME! The capability to LiveSend content and track when the recipient opened the content, how long spent on each page and if they forwarded the content to another recipient is priceless!

Inconvénients

The amount of issues that we have endured over the URLs not being able to be populated into Seismic until April of 2018. The RFP functionality is not a feature within Seismic, but rather a custom build. We were introduced during the decision making phase, of the RFP capabilities and what it could do for our company. Here we are just shy of a year, and we are still not using, nor will we likely use what was built as a workaround solution. It is just easier for our users to create on their laptops and share directly with their peers and house a copy within the repository.

Avantages

Integration with Salesforce is quite good. Ability to consume data from external sources is very helpful

Inconvénients

Silverlight admin portal makes me switch from my default browser to access it. General speed could be better.

Avantages

What I like most about Seismic is that it is a one stop shop for information. I know that the information is the most up to date. When I want to find what is the best material we have to send to a customer that is where it will be found.

Inconvénients

This is more because we have so much to choose from sometimes having to sift and sort and filter down searches to get what I am looking for can be difficult. Still better than it was.

Avantages

The feature that differentiates Seismic from other internal document databases is the "LiveSend" function. You're able to track usage by time and section of documents that you send to your customers. This helps to refine and focus your sales messaging and check whether your materials are actually being used. Very helpful as an outside seller.

Inconvénients

The search engine can sometimes be finicky and make it difficult to find what you're looking for. My internal Sales Enablement organization has been internally organizing the documents which makes it quite a bit easier.

Avantages

Easy to set up and access file throughout an organization and protect security of files as necessary. Sharing and tracking is also key.

Inconvénients

Cant think of anything at the moment.

Avantages

Seismic enables our business to reach those who are most impacted by our products and give us easy access to deliver information, either when they need it through the search function, or proactively as we push or suggest information for them to review.

Inconvénients

The SSO option was difficult to get operational but I believe we have that sorted out now.

Avantages

Generally easy to use once you get the hang of it, great community for support, ability to suggest new features, great CSM.

Inconvénients

Google integration is not the best, lots of little quirks and glitches as they pertain to Google. (Eg. can only connect 1 google account to sync files unless you're on TeamDrive which our org is not - check your integrations with an AE before purchasing), backend is not always intuitive - get assistant with the initial setup.

Search doesn't index over a certain sized file and many of our files exceed the limit making the search less effective.