Kantata

Avantages

The best feature of Kantata is that is provides a combination of Professional Services Automation (the ability to track time, assignments, tasks, project margins, etc.) along with an end-customer collaboration capability to jointly track project task progress, shared documents, and shared task progress.

Inconvénients

The more challenging part of Kantata is the custom reporting aspects. During implementation, we have several custom reports built by the Kantata team. These are working acceptably, but if you want to modify or change those reports it takes a pretty high level of knowledge and experience.

Alternatives envisagées 

Pourquoi passer à Kantata

Avantages

There is a lot to like about the product. Easy task management with lots of capabilities, time and expense tracking that is simple. Extended resource management options for minute details or broad allocations and a really engaged Customer Success team.

Inconvénients

Not a lot to write here. I think the only issue is that it is hard to use at a hourly scale where you need to set time deadlines in the day.

Avantages

Love the features such as task management and the fact it is useful for business of any size

Inconvénients

Expensive! And mobile app sucks which didn't work for me and the site is layed out difficult to navigate on

Avantages

It has made it easier for me to assign tasks to each of my colleagues to ultimately bring them together in a single project and be able to make better decisions based on real graphs and thus reduce the final delivery time of each project. I can develop multiple projects at the same time, managing to advance faster in each one without confusion.

Inconvénients

I only ask kantata to improve customer service in terms of response time not being so long since sometimes they are responses that take a week to give a solution, it is the only bad thing I see in kantata

Avantages

It has been a good ally to improve project delivery times, by being able to divide the tasks into different groups and having the follow-up of each one makes time work and gather all the final information already finished. Since I used kantata I manage my way of working better with improved administration with my colleagues and thus we all work more organized and fix in real time what needs to be changed with the monitoring of the progress that is updated

Inconvénients

There is nothing to change or to say that I dislike it, personally the entire system has always worked well for me.

Avantages

Customization and the integration with Jira

Inconvénients

Some features could get and improvement to make ir easier to user

Avantages

Ease of use and implementation. Knowledgebase is extensive.

Inconvénients

Some basic features lack customisation and could use with better enhancements.

Avantages

User friendly and insights configuration

Inconvénients

Reports not able to update in real time. Takes 30-40min to refresh data

Avantages

Super easy to setup and get started. Works well.

Inconvénients

Sometimes froze. Seems to have some software limitations, but I can move past that.

Avantages

Designed specifically for professional services and benefits are measured over time

Inconvénients

The application could be more up to date and visıually simplified

Avantages

Robust reporting, integration to NetSuite, hierarchical team management, Activity feed

Inconvénients

Ease of use needs significant improvement. Needs user configurable workflows and fields. User roles and security have no flexibility. Interface and reporting designed by someone who never has to use the application to run their day.

Alternatives envisagées 

Pourquoi choisir Kantata 

Logiciel antérieur 

Pourquoi passer à Kantata

Avantages

It is very good and I no longer have the need to jump between different tools or documents to be able to have a clearer view of the status and progress of my projects.

Inconvénients

Well, the platform allows me customization to a certain extent, there may be limitations in terms of completely adapting to the more specific needs of certain organizations.

Avantages

I really like it, I felt comfortable navigating the platform and accessing all the features and tools I needed.

Inconvénients

Well I have found that some more specific or custom integrations may require a little more extra effort.

Avantages

The features I like most about Kantata are the appearance of the interface, the built in training that's available, & how quickly modified information is updated for reporting and invoicing.

Inconvénients

When first introduced to Kantata, I was unfamiliar with the process flow and quickly became confused by the different levels (Opportunity, engagement, scope, element, etc.). There is a bit of a learning curve, but after spending some time using the tool, the process began to make sense to me.

Avantages

One of the things I liked most about Kantata software was its powerful and comprehensive feature set. It offered a wide range of functionalities that catered to various aspects of software development, including code management, version control, and collaboration. The seamless integration with popular development tools and platforms made it easy to streamline the development process and improve productivity. Additionally, the robust reporting and analytics capabilities provided valuable insights into the project's progress and performance.

Inconvénients

While Kantata software had many positive aspects, one thing I liked least was the learning curve associated with its advanced features. Some functionalities required a bit of time and effort to master, especially for users who were new to the software or had limited technical expertise. Additionally, the software's user interface, although functional, could benefit from some improvements in terms of visual design and intuitiveness. However, these minor drawbacks did not significantly affect the overall performance and functionality of the software.

Avantages

Single Dashboard to review all submitted, resubmitted and pending timesheets which makes weekly timesheet review a simple task. It is much better than Tempo timesheets that I have used in past.

Inconvénients

Nothing in particular but more filter and sorting options on project page would have been more helpful as it takes a while to find what you are looking for in it's current view.

Avantages

When I integrated it to my business, it was easy. It is also easy to use. The features that I find most impactful are the resource management, resource planning and forecasting. With the forecast feature, I can plan for the next month's possible performance as well as even the following year. Using the full suite of forecasting tools to maximize is my secret for future-readiness. I just like to manage and plan effectively that's why I use this software.

Inconvénients

I liked the software but I think it can be improved with the color scheme. Maybe try to develop a dark mode or something. I mostly work at night and I prefer to see a contrast in when I'm on screen. I do that in some of my apps.

Avantages

- Integrations and API - An excellent Salesforce bridge is available and can be fully customised (if you know Java!). You also get other connectors for Jira, Slack, and an API that allows you to do virtually anything.

- Integrated GoodData reporting - If you are technical enough you can improve your workflows by adding custom fields and creating custom metrics. I used this solution to monitor the performances of the entire Professional Services team at Emarsys.

- The software itself is essentially like Microsoft Project but online and with conversations & invoices generation - you can manage anything from a very small and basic project to a massive 2 years project thanks to the versatile task management interface. GANTT charts are available and, of course, if you know how to use GoodData you can dig even further into the project reports.

- Resourcing wise it has a Master Planning tool which looks a bit like Resource Guru but completely integrated with the software, so you are really buying the full package with Mavenlink.

Inconvénients

I believe the biggest flaw in Mavenlink is the absence of a "real" administrator. Essentially, you can be an admin but if a project is set to "Invitation only" you cannot join it unless someone invites you.

So being a Mavenlink admin is not like being a Jira admin where you can do anything you want, you are more of a "open projects administrator".

The workaround is to have an integration user creating the projects and a good integration with your CRM that allows you to update fields that would be otherwise not accessible.
Mind that you can still remove the integration user from the project, and at that point the only way to re-enter the project is to ask the project lead to invite you.
This should clear any security concerns, if your projects require extreme privacy.

Avantages

- So many options and ways to customise each feature
- Time tracking tool is very easy to use, our team prefers it over what we have had in the past
- Custom reporting, especially weekly project reports, have upped our client communication game. Our Clients appreciate the extra level of transparency and it has helped us prevent a lot of surprises when the invoice is sent out.
- Resource Allocation and Gantt chart really help when it comes to Project Planning.

Inconvénients

- It's really difficult to see WHO is responsible for a task if multiple people are assigned to it. This is a problem when you are looking at a project and want to see who is responsible for what from 30,000 feet. Instead, you need to go to that specific task and read through the comments to see where it stands. There are a few workarounds for it, but then all involved extra work and monitoring to make sure everyone using the system is doing so correctly.
- There doesn't seem to be a way to edit a comment once you post it
- You can't customise the status options for the different tasks, so something is either in progress, not started, needs information, or completed. It doesn't really let you customise it to follow your workflows.

Avantages

Flexible, provides the ability to set up multiple templates for different types of projects, supports T&M and Fixed Fee contract types, integrates to SalesForce, provides multiple views toward project status, continually adding new features and capabilities

Inconvénients

Gantt charts are still in need of a lot of work and help. Still buggy, no user-defined view preferences can be saved.

Avantages

Billable & Non-Billable Hours: The ability to quickly tab through the hours field is great, along with ability to prepare future timesheets without submitting them.

Expense Tracking: Submitting expense reports is fairly quick, once expenses themselves are created.

Inconvénients

Billable & Non-Billable Hours: Would like to be able to bypass entering Location as needed. It is not always needed for time tracking, but it is globally-required by the system.

Expense Tracking: The ability to copy like expenses would be a great added feature. Expense details and amounts are almost always the same for recurring monthly employee reimbursements, and so being able to just copy those and attach the new receipts would be really helpful.

Avantages

- Time tracking integration. Don't have to use a third party tool.
- Smart project task management.
- Easy to track if "to do" is a "task" or an "issue" (very helpful for website projects where you have a TON of issues to deal with).
- Easy to move tasks around and see the overall items you're working on.
- Google docs integration.
- You can track conversations all in one feed-- on more email.
- You can respond via email.

Inconvénients

- So many features. I don't use all of them.
- They add on cool features... but want you to pay for them.
- Expensive -- but worth it when you're managing a team and don't want to login to a ton of applications.
- No dropbox integration.
- Takes awhile to get used too.
- You can't rename the issue or task items. For example, sometimes I want to change the status title from "needs info" to "client review" -- and I can't edit the status (I could do this in Wrike).

Avantages

I like that my staffing projections are easy to access, view and share across digital teams.

Inconvénients

Forecasting hours by the week/month needs to be automated - this is too manual and time consuming at the time. Need to be able to drag and drop hours, or somehow more speedily be able to populate staff allocations. Also finance reporting / utilization reporting is incredibly difficult of not impossible due to my current access level. I have to rely on the finance and resourcing department for all reporting - this is not sustainable for project management.

Avantages

Great master planning for resources and allocations.

Inconvénients

Two biggest pet peeves are the following:
1. It's irritating that you must delete a recreate a time entry if you enter it on the wrong day of the week on the Timesheets view. Should be able to just change the date of the entry. Other similar software allows this.
2. On Master Planning, I want to see how many hours are represented in the allocation every week not just how many hours by percentage across the span of weeks the allocation runs. This make it hard to determine quickly how many hours the resource has for each allocation for that week.

Avantages

Absolute perfect customer support. We have put resource planning somewhere easily accessible for the whole company. Even before Mavenlink, we had Microsoft Project for this, and it was not as easy-to-use as Mavenlink. The support we've gotten from the Mavenlink team is awesome. Whether it's getting questions answered, prioritising potential feature enhancements, or giving feedback on the product road map . I always know that our voice will be heard and considered.

Inconvénients

Everything is fine, it is just we use custom fields on almost all tasks we create, so when created templates with these task lists because we re-use a lot of the same tasks. Unfortunately, templates do not save custom fields so we've had to add these each time we apply a template. It could be improved.