Kantata

Avantages

The best feature of Kantata is that is provides a combination of Professional Services Automation (the ability to track time, assignments, tasks, project margins, etc.) along with an end-customer collaboration capability to jointly track project task progress, shared documents, and shared task progress.

Inconvénients

The more challenging part of Kantata is the custom reporting aspects. During implementation, we have several custom reports built by the Kantata team. These are working acceptably, but if you want to modify or change those reports it takes a pretty high level of knowledge and experience.

Alternatives envisagées 

Pourquoi passer à Kantata

Avantages

There is a lot to like about the product. Easy task management with lots of capabilities, time and expense tracking that is simple. Extended resource management options for minute details or broad allocations and a really engaged Customer Success team.

Inconvénients

Not a lot to write here. I think the only issue is that it is hard to use at a hourly scale where you need to set time deadlines in the day.

Avantages

Love the features such as task management and the fact it is useful for business of any size

Inconvénients

Expensive! And mobile app sucks which didn't work for me and the site is layed out difficult to navigate on

Avantages

Super easy to setup and get started. Works well.

Inconvénients

Sometimes froze. Seems to have some software limitations, but I can move past that.

Avantages

It has made it easier for me to assign tasks to each of my colleagues to ultimately bring them together in a single project and be able to make better decisions based on real graphs and thus reduce the final delivery time of each project. I can develop multiple projects at the same time, managing to advance faster in each one without confusion.

Inconvénients

I only ask kantata to improve customer service in terms of response time not being so long since sometimes they are responses that take a week to give a solution, it is the only bad thing I see in kantata

Avantages

Customization and the integration with Jira

Inconvénients

Some features could get and improvement to make ir easier to user

Avantages

It has been a good ally to improve project delivery times, by being able to divide the tasks into different groups and having the follow-up of each one makes time work and gather all the final information already finished. Since I used kantata I manage my way of working better with improved administration with my colleagues and thus we all work more organized and fix in real time what needs to be changed with the monitoring of the progress that is updated

Inconvénients

There is nothing to change or to say that I dislike it, personally the entire system has always worked well for me.

Avantages

Ease of use and implementation. Knowledgebase is extensive.

Inconvénients

Some basic features lack customisation and could use with better enhancements.

Avantages

User friendly and insights configuration

Inconvénients

Reports not able to update in real time. Takes 30-40min to refresh data

Avantages

Designed specifically for professional services and benefits are measured over time

Inconvénients

The application could be more up to date and visıually simplified

Avantages

I love that it has given our agency a central place to track all projects/tasks as well as time/budgtes.

Inconvénients

You have to constantlty seek out information that pertains to you. Email is outdated in the digital world so this being the primary means of notification is not helpful for us. Things like push notifications and in application notifications are a simple feature that would be massively helpful fo the user.

Also, the mobile version of this project is basically unuseable, it seems like as a whole this software is very slow to update and integrate new features that are requested by its users.

Avantages

Robust reporting, integration to NetSuite, hierarchical team management, Activity feed

Inconvénients

Ease of use needs significant improvement. Needs user configurable workflows and fields. User roles and security have no flexibility. Interface and reporting designed by someone who never has to use the application to run their day.

Alternatives envisagées 

Pourquoi choisir Kantata 

Logiciel antérieur 

Pourquoi passer à Kantata

Avantages

I like the ability to access detailed financial data and time tracking in the same system helps tremendously with project planning and budgeting.

Inconvénients

While customer support is helpful there have been occasions where responses to specific queries have taken longer than desired or when system updates have introduced changes that require an adjustment period.

Avantages

It was relatively easy to use and teach others how to use

Inconvénients

Overall it felt a bit fussy. There were more options than we needed and it sometimes felt overwhelming.

Avantages

Best in project management and data analysis

Inconvénients

It's hard to say there's anything I don't like about kantata

Avantages

It is great to have all of our tools in the one place that integrates with the rest of the business.

Inconvénients

The booking calendar isn't as granular as we have been used to, but that is more of a change management requirement on our end.

Avantages

It's great to have a single tool to manage projects, time and expenses, also it gives you a great visibility or resource utilization. Also it gives you a great overall analysis on all of your projects

Inconvénients

I takes time to configure Kantata to your business needsrequires some training due to configuration complexityvisibility of uploaded files against a single project is not great

Avantages

The best thing about Kantata is the ability to see project burn rates at a glance. The time-tracking system is a huge part of that being accurate as well. There are multiple options for our team to track their time so that we can see project burn rates.

Inconvénients

There are several things that haven't been improved at all in the 6+ years that we've used this software. For example, basic things like not being able to customize your task statuses (or at least new options being added), being able to mark a task as complete even when none of the checklist items have been checked off, and not getting a notification when a due date is coming up to remind a team member of a deadline before it is missed, etc. The mobile version is pretty much useless which is sad now that the working world is mostly remote.

Avantages

From an ease of use standpoint, time entry and project creation is fairly straightforward. It's also nice to have access to so many reporting features, although I imagine that's even more valued by the leadership team rather than staff.

Inconvénients

Three major issues stand out to me and my colleagues:

1- the software is very slow at times, and the more time I spend making edits to a project the longer it takes. In some cases, the lag is so bad that a task that should take 10 minutes ends up taking 30 since I wait so long for the system respond. The more tasks and individuals assigned to a project, the worse it is. Customer service suggested I delete my cache, but this was a temporary and fairly ineffective solution

2- It'd be great to have a simple place where I can see exactly how many hours a team member has on a project. Right now, we can only see time assigned to individual tasks, and then need to calculate the total manually

3- When tasks get extended or shortened, it'd be great to have a way to have Mavenlink automatically distribute time accordingly. For example, if I have 1 hour assigned for a 1-week long task, it'd be nice if I could automatically change this to 30min/week if that task were extended to being 2 weeks long. I know time can move automatically if the gantt is updated, but that only works if the task stays the same duration and hasn't started yet. Other systems offer this feature

Avantages

I like the ease of adding tasks, making templates for projects, logging time for tasks, and scheduling shared resources.

Inconvénients

I would like to be able to color-code things (tasks and projects) to more easily tag similar items.
I would prefer to see when posts were added to the activity feed and not just which day.
I would like to be able to see a resource's task list from their perspective.
It would save a lot of time if you could duplicate a project if all but a few details were going to be identical.

Avantages

The activity dashboard is the best part of Mavenlink. A feed that allows you to keep track of official communications and notes is perfect, plus it keeps clients involved. The API is also very strong and allows us to generate reports FAR beyond what is offered by Mavenlink. Our ability to manage projects and people has greatly increased due to the features that have been implemented since we switched to Mavenlink.

Inconvénients

The Gantt chart needs a lot of work. The interface is slow and clunky, plus it is not a great view for the executives and sponsors, visually speaking. The purpose of this chart is not really to "manage" the project, but instead show a high level overview of everything. There is currently no great way to show this to execs and sponsors. There needs to be a better mobile experience as well. We need a fully functional way to log time, complete tasks, post activity and generally manage projects from Android and iOS.

Avantages

- Time tracking integration. Don't have to use a third party tool.
- Smart project task management.
- Easy to track if "to do" is a "task" or an "issue" (very helpful for website projects where you have a TON of issues to deal with).
- Easy to move tasks around and see the overall items you're working on.
- Google docs integration.
- You can track conversations all in one feed-- on more email.
- You can respond via email.

Inconvénients

- So many features. I don't use all of them.
- They add on cool features... but want you to pay for them.
- Expensive -- but worth it when you're managing a team and don't want to login to a ton of applications.
- No dropbox integration.
- Takes awhile to get used too.
- You can't rename the issue or task items. For example, sometimes I want to change the status title from "needs info" to "client review" -- and I can't edit the status (I could do this in Wrike).

Avantages

I like that my staffing projections are easy to access, view and share across digital teams.

Inconvénients

Forecasting hours by the week/month needs to be automated - this is too manual and time consuming at the time. Need to be able to drag and drop hours, or somehow more speedily be able to populate staff allocations. Also finance reporting / utilization reporting is incredibly difficult of not impossible due to my current access level. I have to rely on the finance and resourcing department for all reporting - this is not sustainable for project management.

Avantages

Great master planning for resources and allocations.

Inconvénients

Two biggest pet peeves are the following:
1. It's irritating that you must delete a recreate a time entry if you enter it on the wrong day of the week on the Timesheets view. Should be able to just change the date of the entry. Other similar software allows this.
2. On Master Planning, I want to see how many hours are represented in the allocation every week not just how many hours by percentage across the span of weeks the allocation runs. This make it hard to determine quickly how many hours the resource has for each allocation for that week.

Avantages

Absolute perfect customer support. We have put resource planning somewhere easily accessible for the whole company. Even before Mavenlink, we had Microsoft Project for this, and it was not as easy-to-use as Mavenlink. The support we've gotten from the Mavenlink team is awesome. Whether it's getting questions answered, prioritising potential feature enhancements, or giving feedback on the product road map . I always know that our voice will be heard and considered.

Inconvénients

Everything is fine, it is just we use custom fields on almost all tasks we create, so when created templates with these task lists because we re-use a lot of the same tasks. Unfortunately, templates do not save custom fields so we've had to add these each time we apply a template. It could be improved.