Circuit

Avantages

La facilité d'utilisation et le bon service est dans les principale avantages

Inconvénients

Un problèmatique que nous avons est que quand on clicker pour une livraison avant ou auto ou aprés des priorités de livraison les heures inscrite ne sonr pas respecter qu'il faut réajuster constament pour avoir l'endroit désirez en premier. Le deuxième problèmatique est que nous devons constament cliker pour avoir la traduction en francais, la version francaise serait très apprécier

Avantages

Very simply laid out, provides exactly what it says it will without slowing down the system of the user at all.

Inconvénients

Very happy with the system, easy to use for end users, no complaints!

Avantages

I love how easy it is to add multiple deliveries onto circuit, either by adding a spreadsheet or manually searching. I also love how Circuit has grown and changed with our business, we have been in meetings with the developors at Circuit to say what was and wasnt working for us and changes have been made on the app as a whole to make the product perfect. Any issues raised have always been sorted very quickly.

Inconvénients

our deliveries are sometimes constantly the same as we visit charity shops. It would be great to create templates which can be loaded in whenever needed.

Alternatives envisagées 

Pourquoi passer à Circuit

Avantages

Very easy to use and customer service team was super helpful!

Inconvénients

It's a little pricey, but still a good value for everything you get. This is an extremely versatile app with a lot of capability.

Avantages

The ability to put in delivery time frames for each stop is what got us to sign up. The built in GPS combined with the route optimization based on the delivery windows is what we love about this product.

Inconvénients

The price is too high. Don't know why everytime a driver is added, you add another $20 USD. Should be a flat fee for single user or business account. We enter the same stops day after day, but Circuit doesn't have the ability to autofill to help find the previous drop off location quicker. As far as I know.

Avantages

It is really reliable, easy to use regarding admin and drivers. Also user friendly in terms of our end customers and customer service is great.

Inconvénients

I think driver tracking from customer point of view can be done better. Something like live tracking, like waiting for a taxi. ETA times differ and are fixed so sometimes drivers are faster/slower and customers do not get the right info.

Avantages

The most impactful thing about Circuit is really the efficiency it has brought to our company overall. From communication between dispatchers and customers, to the effectiveness of the drivers, to the massively reduced training time of new employees, Circuit has made unbelievable changes to our overall performance. This does not include the fact that the cost of Circuit is only a fraction of the total savings we are getting by using the software. The free trial was also a great investment. Integration into our companies processes was not only simple but also eliminated some of the extra steps we had to do with our old system. We had Circuit fully up and running company wide in just a few minutes and even people who were not at all computer savvy were able to get their portion up and running with little problem quickly.

Inconvénients

The largest thing that i currently do not like about Circuit is the fact that my drivers cannot mark a break on their route if they are using android or google powered phones. There is an option on Iphones to do this but it has not made it to the other devices as of yet. This is a minor thing however, because when i reached out to the Circuit team they were already aware of it and were working on making it an active thing. I hope to see that update roll out soon.

Avantages

which is too easy to use and extremely efficient and stable, in all the time I have been using it it has never failed me and the times that the application has crashed it has lasted minutes out of service which speaks very well of the response time of its workers to put it back on, I work from Latin America and despite being a foreign application, for me, it is very well designed for any user and the response time for queries is very fast.

Inconvénients

It's difficult to talk about what I don't like about circuit because unfortunately I feel that I haven't gotten the most out of it, which is a shame because our operation has improved a lot. If I have to say something, it's that I can't add my clients' emails because They do not want to download the app to see the details of their delivery

Avantages

Circuit is a very useful multistopp planer, so the route is "made" with some clicks As a manager you have a history of past and can investigate on problematic drops If you set up your raw information of the route well, you will have a time saving app

Inconvénients

pricing could be smarter and cheaper for example: team packages for companies with monthly payments ( as existing) but also a single user package for low price or for one year, so some drivers could buy it for one year even if the company doesn't want to spend money for the app

Alternatives envisagées 

Pourquoi passer à Circuit

Avantages

Perfect app for Process Server route planning.

Inconvénients

I need a little better alternative planning when stops have set delivery times.

Avantages

I love the ease of use and how much time it saves me on a daily basis.

Inconvénients

Sometimes if takes me down roads that no longer exist or someone’s backyard that looks like a road. Gets a lil irritating since I’m back logging but I’ve starting to pick it up faster and map around it

Avantages

I feel confident with the routing choices and it works flawlessly

Inconvénients

Would like the ability to import a Google Sheet. Now I create the route stops on a Google Sheen then convert to an excel sheet to import.

Avantages

Being able to manually enter delivery information makes Circuit very user friendly for a one driver business. Also seeing the distance for each days deliveries gives us a good idea of how to properly plan our daily routes.

Inconvénients

I would like to be able to add a number to the delivery to help manipulate it to suit the days route. IE: Account A is #1 delivery Account B is #2 delivery and then let the route planning take over from there.

Avantages

I can plan in advance and map out my route for the next day which makes my job more efficient and easier

Inconvénients

Everything is good no complaints I don’t have any issues currently

Avantages

The product is easy to use for myself and the drivers. Even some drivers who are 50+ in age who are not the best with technology find the app very easy to use.

Inconvénients

I wish you could turn off the portion where drivers are allowed to add or delete stops.

Avantages

The visual map that is created after inputting a route helps me know if we can add more stops to that day or not.

Inconvénients

There are several steps that seem unnecessary what adding a stop to the route. In Google maps you can manually adjust the route to fit your town or truck and you cannot do that in Circuit.

Avantages

Easy to use and to upload large delivery jobs via CSV

Inconvénients

Notifications to clients could be more flexible

Avantages

Ease of useWorks great for delivery of our product

Inconvénients

I have not found anything that I do not like about it

Avantages

Intuitive interface that makes adding stops super easy. GPS is accurate and the driving times are solid, especially not in the city.

Inconvénients

Still looking for more route customization options, especially mid route. Would also be great ti be able to add customer info while on route. Currently I am only able to do this from my laptop before starting the route.

Avantages

Allows our drivers to manage their deliveries efficiently

Inconvénients

Sometimes the app is glitchy, issue showing drivers next stop on google maps

Avantages

Easy to use, clear interface and smart routing.

Inconvénients

Not alwasy spot on for certain remote adresses, not native langugare. The import of route sheets could be easier with less coliumns and data.

Avantages

All features. i like that I can see driver's in real time, see where they have been, see if they are behind. the entire thing is awesome!

Inconvénients

Sometimes it gets "stuck" so I cannot actually see where the driver's are

Avantages

We use Circuit to send drivers to customers multiple times per week. Our work is spread out across multiple Counties, and this would not be possible without the Circuit product.

Inconvénients

For what we do, the product works great.

Avantages

how quick it is to use. I dont have to think, it does all the calculating for me.

Inconvénients

wish I could manually input stops when required (i.e. slot a certain address into a given spot - i.e third on the list)

Avantages

We use circuit to manage our delivery team, plan routes and issue delivery notifications. Compared to competitors it is a much more affordable solution that provides the simple features we require for a small delivery team.

Inconvénients

GPS could be better at times. But for the price it isn't an issue for us.