Lightyear

Avantages

The program is easy to learn and explain to other non-finance people to use. It offers the best customer support which is very friendly and fast-reacted to any issues arise.

Inconvénients

The best integration with XERO and BEPOZ.

Avantages

Easy to integrate and setup - start to finish - 4 weeks.
Great support team, very helpful and very thorough.
Price is very competitive, especially the setup costs.
Did what it said it could do and integrated with our systems.

Inconvénients

Duplicate invoices dont get caught until after the workflow.
Cannot bulk upload historical invoices from previous system (Dext)

Alternatives envisagées 

Pourquoi choisir Lightyear 

Logiciel antérieur 

Avantages

Bills processing have become easier and more accurate.

Inconvénients

Mapping can be tricky for split accounts and revision can only be made in the review folder.

Avantages

Nothing to like about light year it is doesn’t work simple

Inconvénients

Slow, Unstable, inaccurate ocr of invoices causing excessive manual re-entry of invoices, customer support non existent as they can’t do anything as it is a terrible system I have waited for improvements over the last 3 months they haven’t happened stay from lightyear find something else

Avantages

Seamless integration aided by the helpful staff from Lightyear. The program itself is a big time saver.

Inconvénients

The only thing I can think of at this stage is the way that Lightyear integrates with our POS system. There is an extra step in the exporting/importing process, but it still quite easy to use when you become familiar with it.

Avantages

Taken a huge load in processing time of the supplier invoices, it can streamline the processes, identify duplicate invoices and eliminates any human errors.
It is also well integrated with Xero.

Inconvénients

Getting the right mapping for some suppliers due to their invoice formats can sometimes be challenging and ongoing.

Credit notes can at times be problematic as the reference in the credit notes can cause confusion in the processing (due to formats), they can be processed as the original invoices again rather than credit notes.

Avantages

Smooth integration process with ERP and a user-friendly interface with a lot of functionality

Inconvénients

No complaints. The experience during and post on-boarding was great.

Avantages

What I like most about Lightyear is it’s easy to navigate and very user-friendly

Inconvénients

So far, there’s nothing that I like least about Lightyear because in more than 3 years of using the platform, I didn’t encounter any issue

Avantages

I love how fast it is and the interface is easy..

Inconvénients

There's no sharing of Database, hopefully in the future..

Avantages

It's ease of use and flexibility in being able to move approvals

Inconvénients

In Dashboard, looking at the user list, it would be great if you could click on the user name and get a list of their approvals

Avantages

As a small business owner, Lightyear has saved me hours of time processing Accounts Payable each month. By eliminating almost all the manual input I used to do, Lightyear has both significantly reduced the time I spend entering invoices into my accounting system as well as minimized data entry errors. Lightyear's customer service has been very responsive and helpful, and they seek out feedback to continuously improve their product.

Inconvénients

Integration with Quickbooks Desktop can be clumsy at times, but that is more of an issue with the 3rd party app needed to import the transactions.

Avantages

Great product, easy to use, good value for money, amazing customer service who have come up with a solution to any issue we had. No more filing!

Inconvénients

There is nothing I have come across yet I don't like about Lightyear.

Avantages

I love how easy it is to use and it makes processing invoices so quick.

Inconvénients

truly i like everything about it and i am satisfied

Avantages

Easy to use and understand one touch payables

Inconvénients

Does not integrate to cooking the books
Would be good to have multiple accounts emails attached

Avantages

Of all the software that I use, for me Lightyear is the best. It provides automated information which made my work easier. You can also find solutions to your issues/concern through Knowledge Base or you can just simply chat lightyear Team and they will respond to you in just a snap. Would highly recommend of course.

Inconvénients

None for me to be honest :)Because, If I wanted to know a thing or If I experienced some issues , I can just chat the support team for assistance :):):)

Avantages

Not much not to like! The fact that you can have a month's free trial to test it out and set everything up is brilliant. It meant we could trial the product at no cost (including excellent support from [SENSITIVE CONTENT] ). Although there was paid implementation assistance (cheap!) available I was able to set the whole thing up without having to resort to that (the customer support team is on hand 24/7 to help with any issues).

The product is not that mature - which could be seen as a downside. However, the Lightyear team is so responsive that it doesn't actually come across that way. Most of the niggles that I had at the beginning (just over 6 months ago) have already been resolved through the regular product updates, and I have confidence that the remainder will be resolved in due course.

The product is very easy to set-up and use (as evidenced by being self-implemented). We have implemented in four locations, and once you understand how things work, it only really takes a couple of hours of setup to do each new location.

Inconvénients

Given the nature of the rapid development of the product, there is still some work to be done to rationalise all the features (e.g. 'Edit Bill' permissions were add retrospectively to the 'Task Approver' role, so they don't integrate in a completely cohesive manner with the interface). However, I understand that the team are proactively working on that aspect.

Avantages

If I have to choose just one favourite thing about lightyear it would be the mapping which saves me so much time, however, I continue to find benefits of this product all the time. From all the automations, to the viewable history, through to the supportive team. I could go on and on

Inconvénients

I love this product for my use, however I am not sure if the department heads/authorisers of the invoices see all the detail I would like them to be checking/confirming as we use job codes as well as ledgers codes.

Avantages

Complete visibility across supplier invoices either via the dashboard as a quick view or in detail across all stages of approvals. This is especially helpful at the end of the month to see if all invoices have been through the entire approval process and exported to our accounting system before close off.
Search functionality is helpful and shows which stage of the process each invoice is at - search results can be exported.
The audit trails and notes show full history of the life of the invoice and save a lot of external communication and queries.
Implementation was easy after the demonstrations given to us by [SENSITIVE CONTENT] who took the time to understand what we wanted (which was a little bit out of the ordinary!) and configure the settings accordingly. We gained confidence in Lightyear through the demonstration/training process and the additional webinars.

Inconvénients

Looking forward to enhancements to the mobile app to allow more functionality while on site.

Avantages

The approval options definitely is the differential of Lightyear. From a simple 2 steps approval, to up to 3 executive approval, there are many options that can suit the most complex business.
Another strong point from Lightyear is their support. You usually gets a response on the same day.

Inconvénients

Their subscription is based on the number of transactions, so if your business manages a large quantity of bills, it might become a bit expensive.

Alternatives envisagées 

Pourquoi passer à Lightyear

Avantages

The functionality of Lightyear is incredible. This solution fully incorporates digitisation of all aspects of the AP function including data extraction from invoices, a full invoice depository, approval workflows via email and app, audit trails, seamless integration with our accounting system, automated supplier statement reconciliation, to name but a few. It can even verify supplier invoice line pricing to agreed pricing product price lists!

The system is user intuitive, with the process was so natural that rolling this out across the team was simplicity itself.

And pricing is scalable to usage, providing totally affordable Rolls Royce functionality to any organisation.

Inconvénients

Have found no cons to date! Thee are certain upgrades in the pipeline for approver interface via the app and email which will further enhance the already existing superiority of this product.

Avantages

Lightyear has been a critical and very beneficial piece of software for our business. The ease of use combined with the outstanding customer service has meant we were able to build and launch lightyear very quickly and start using it to assist our growing business.

Inconvénients

Hard to pick something we dont like. If anything, search capability can be improved within purchase orders but the team are constantly working and upgrading the software.

Avantages

Lightyear has completely transformed the whole business and made life so incredibly easy. From the transparency of data extraction and approval process through to the electronic filing this system is truly brilliant. I cannot recommend it enough.

Inconvénients

I really can't think of any cons. If there is a feature that is missing, the development team appears to take on board suggestions to incorporate it into the next update and they appear to regularly update and upgrade features.

Avantages

The ease of use. We have varying levels of computer literacy across the group, and I haven't had any complaints or confusion about the product.

Inconvénients

some times the mapping/mapping requests can cause delays in processing.
though this would be a problem in any like system.

Avantages

Its easy to use. Its very clear and the team and customer service are excellent. MIssing invoices are always easy to locate.

Inconvénients

Sometimes I find it difficult to map some of the smaller businesses, but as someone who is not techno savvy this is just a small problem.

Avantages

Having Lightyear enables us to do in minutes what used to take hours of manual data entry to enter suppliers bills into our accounting software.

Inconvénients

I find it annoying that I have to set up a supplier in Xero, raise a test bill, then pull that back into Lightyear to set up a supplier in Lightyear.