Lightyear

Avantages

The program is easy to learn and explain to other non-finance people to use. It offers the best customer support which is very friendly and fast-reacted to any issues arise.

Inconvénients

The best integration with XERO and BEPOZ.

Avantages

After we reviewed a number of AP apps, Lightyear was by far easier to use and can cater to all your invoicing needs. Once mapped correctly you can fly through your invoices with 100% accuracy. Matching invoices to statement function is also terrific.
[sensitive content hidden] was amazing her training, patience and knowledge of Lightyear was fantastic, it was fun learning what lightyear was capable of.
[sensitive content hidden] explained everything as our first point of contact with Lightyear and he too was very helpful and knowledgeable.

Inconvénients

Nothing didn't like really, once you know what to do and mapping is sorted it is easier at first you think there is a bit to work through, but Lightyear assist with the set up.

Avantages

Nothing to like about light year it is doesn’t work simple

Inconvénients

Slow, Unstable, inaccurate ocr of invoices causing excessive manual re-entry of invoices, customer support non existent as they can’t do anything as it is a terrible system I have waited for improvements over the last 3 months they haven’t happened stay from lightyear find something else

Avantages

Bills processing have become easier and more accurate.

Inconvénients

Mapping can be tricky for split accounts and revision can only be made in the review folder.

Avantages

Easy to integrate and setup - start to finish - 4 weeks.
Great support team, very helpful and very thorough.
Price is very competitive, especially the setup costs.
Did what it said it could do and integrated with our systems.

Inconvénients

Duplicate invoices dont get caught until after the workflow.
Cannot bulk upload historical invoices from previous system (Dext)

Alternatives envisagées 

Pourquoi choisir Lightyear 

Logiciel antérieur 

Avantages

Smooth integration process with ERP and a user-friendly interface with a lot of functionality

Inconvénients

No complaints. The experience during and post on-boarding was great.

Avantages

Seamless integration aided by the helpful staff from Lightyear. The program itself is a big time saver.

Inconvénients

The only thing I can think of at this stage is the way that Lightyear integrates with our POS system. There is an extra step in the exporting/importing process, but it still quite easy to use when you become familiar with it.

Avantages

What I like most about Lightyear is it’s easy to navigate and very user-friendly

Inconvénients

So far, there’s nothing that I like least about Lightyear because in more than 3 years of using the platform, I didn’t encounter any issue

Avantages

Easy to use and good supporter team, fast and help our work done in time

Inconvénients

Sometime the system picking up the wrong information

Avantages

[sensitive content hidden] has been a tremendous help in customising Lightyear for our own specific needs, especially around ensuring that Purchase Orders are reviewed by the correct people and in the correct order. I also love the smart extraction of invoice data.

Inconvénients

Probably the initial set-up of invoice templates as it took a bit of time but I know it will be well worth it.

Avantages

The system is simple and handles the basics well such as invoice coding and linear approval workflows.Bank account detail changes, duplicate invoice flagging and statement reconciliation are also very clear and useful.The support team both for implementation and ongoing support are responsive and effective.

Inconvénients

The approval workflow for invoices is at the individual supplier level so you can't create an approval chain for a department and attach a group of suppliers to that department. Each supplier is configured individually.

Alternatives envisagées 

Pourquoi passer à Lightyear

Avantages

Great value for money, time saving, user friendly, outstanding customer service, provides everything you need to process creditors invoices

Inconvénients

I have never had a bad experience with Lightyear. Whenever something doesn't work (which barely happens), their team is always very responsive and the problem gets solved super quickly

Avantages

As a small business owner, Lightyear has saved me hours of time processing Accounts Payable each month. By eliminating almost all the manual input I used to do, Lightyear has both significantly reduced the time I spend entering invoices into my accounting system as well as minimized data entry errors. Lightyear's customer service has been very responsive and helpful, and they seek out feedback to continuously improve their product.

Inconvénients

Integration with Quickbooks Desktop can be clumsy at times, but that is more of an issue with the 3rd party app needed to import the transactions.

Avantages

- Good software. Easy to use.
- Great support team.
- onboarding consultant was amazing.

Inconvénients

- in some instances, the rules are too rigid.
- it will be good to have a little bit of flexibility with some of the rules which should help solve a lot of things especially for supplier who currently don't have a professional way of running their business.

Avantages

After the initial set up of LightYear and suppliers, we noticed the time savings immediately. I love that I can live chat with a LightYear Staff member whenever I am having trouble with something. They give me mini lessons each time I ask a question, are helpful and have a sense of humor! We have still not implemented all the features the product has to offer, but we are off to a good start.

Inconvénients

It was a bit slow to set up and I did require assistance to work out the best way forward for our organization's requirements, however, the assistance received was wonderful.

Avantages

Invoice Processing- Easy Use Easy to understand the features.Easy invoice MappingGreat Team members Support

Inconvénients

There is nothing that I like least about Lightyear.

Avantages

Easy to setup and maintain. Excellent support from staff at all levels of Lightyear.

Inconvénients

The export into our POS can be a little clunky. This may be from the POS end but it does still provide a level of efficiency with stock management in POS.

Avantages

What I like most about Lightyear is how easy and versatile it is to use. It saves so much time! Invoices come into Lightyear and are identifiable immediately. Important information from the invoice is automatically read and displayed. Invoice details are easily updated, added and authorised in the one program. The beauty of this is that it happens before it reaches our accounting software which makes the process much more flexible and accurate.

All our invoices and statements are stored electronically in this clever filing cabinet and any one granted access can see the actual invoice PDF anytime and quickly. Much easier and more secure than within accounting programs or Outlook.

If a supplier has sent an invoice to lightyear, it doesn't go missing. It can't be lost. if it can't be read by Lightyear, it bounces out to your appointed email.

Lightyear provides a thorough audit trail. Every time an invoices is read, edited, sent, authorised or declined, etc it is recorded.

Inconvénients

As we use SAP accounting software, which is not cloud based, our software integration took a bit longer. The team at Lightyear (then Invitbox) worked with our SAP provider helping them write and produce the integration document.

Avantages

Extremely user-friendly; easy to setup, integrate, implement and maintain.

Loved the customer service we received!

Inconvénients

Nothing as such, its a good platform, easy to integrate.

Avantages

Lightyear makes invoice processing and filing efficient and time effective. I have now set up departments within the parent comapany so we can split our food cost per department easily. It integrates with our POS system Bepoz, which our Beverage Manager is extremly happy with. It makes his stocktakes more efficient and takes him less time and also integrates with our accountimg system MYOB which is extremely efficient.

Inconvénients

Sometimes the export to MYOB lags and I have to do it numerous times before they actually move across. I can live with that!

Avantages

- Ease of access for different managers to approve their own departments invoices
- ability to bring up old invoices as a click of a button
- quick turn around from customer service team
- Data interpretation to avoid data entry errors
- Access 24/7 anywhere in the world

Inconvénients

Phone app does not have all the same capabilities as the website, waiting for further updates.

Avantages

I love that all my actions can be taken out in one place - it's stores/archives all information received and is easily searched upon.

Inconvénients

I would like to see an option to archive 'Service Reports' - it's not always just invoices and statements that come through but often a 'supporting' document that I don't like to delete.

Avantages

Lightyear has been a critical and very beneficial piece of software for our business. The ease of use combined with the outstanding customer service has meant we were able to build and launch lightyear very quickly and start using it to assist our growing business.

Inconvénients

Hard to pick something we dont like. If anything, search capability can be improved within purchase orders but the team are constantly working and upgrading the software.

Avantages

The ease of use is exceptional and has made the implementation easy for our organisation. End users have said how much they love the product and all our admin teams and managers have embraced the change which is fantastic. It means that the finance team now have full visibility of where there are backlogs in invoices being sent in for payment which helps when suppliers have queries. The audit trail and approval listing is fantastic.

Inconvénients

It may have helped to get some more feedback from a similar organisation on how they adapted their processes to fit in with Lightyear but the Lightyear team is very helpful and patient so we got up to speed quickly .

Avantages

The ease of use, and the multi-level permissions. I run three companies using one software.

Inconvénients

every time I find something I don't like customer service solve it within minutes - they have figured workarounds for all the work we complete