MaintainX

Avantages

Being able to create Work Orders and Procedures is so seamless it almost feels too easy. If I ever have a question or need help, I can connect to Maintain X with the in-app communication center or reach out to my dedicated service rep [sensitive content hidden] and we get the job done super-fast and easy. We use the software daily in the maintenance department completing work requests, PM, and projects. We also are starting to utilize the software for our inventory management. The software is so easy to use and navigate that we actually have some production members using it to complete their inspections. It was easy to set up, I filled out a workbook that was tailored to our building and sent that over and like magic, our entire catalog of PM was there ready for my team to hit the ground running.

Inconvénients

Maintain X is really great about fixing their flaws. I have run into a few issues upon start-up but was quickly able to fix these issues with [sensitive content hidden] and even make suggestions to her on what we would like the system to do in the future. There really is nothing to dislike about Maintain X.

Avantages

It links suppliers to POs to spare parts inventory, which links to the assets, which links to inspections, which links to downtime tracking, which links to the mobile app so operators can call for service and automatically leave a record of it on the asset in question...

Inconvénients

Seriously, the only thing that irks me a bit is when I order parts or supplies that have more than two decimal places in the cost. And I hear they're working on that ;-).

Avantages

The ability to organize processes related to inspections, preventative repairs, and reactive maintenance of our facilities. The ability to have a record of completed work. The ability to track work and never loose track of a need. I also appreciated the ability to operate with a inventory list with directly connected supply vendors for ordering purposes. The ability to organize inventory, show when parts are used, and track available inventory, keeps us ready for the unexpected.

Inconvénients

I don't have much if any cons about MaintainX. Nearly every question or need I bring up is addressed in some way or they identify it as a possible process improvement with their development team. About the only time I feel constrained by the system is when I create procedures or processes. This portion of the system seems a little less flexible than other components.

Avantages

Organization of work task using automated graphing would be my favorite feature of the MaintainX system.

Inconvénients

I do not like when there are a abounce of work orders open because with the single row of work orders they seem to get lost. So my biggest con would be that there is not the option to have more then one task column for work orders.

Avantages

MaintainX is a very powerful and productive CMMS software. It was not complicated to implement and it has been very comprehensive and easy to use by different levels of the organization

Inconvénients

It has some limitations when export and import data to other organizations or softwares are needed

Avantages

I like that it is user friendly. We have a unique situation where we have turned over parts of a school and are still in site building new areas. MaintainX has allowed us to field maintenance requests from teachers for the entire school and it allows us to determine if it is new construction (contractor issue) or existing areas (school maintenance issue). Before MaintainX we were getting phone calls about the issues and now every teacher has access to MaintainX to submit a work order that we can track and get fixed without a middle man.

Inconvénients

I wish that I could get a PDF print out of filtered work orders that has the description of the work order. There is a summary printout now but it only shows the title. I wish it were to show the entire work order, or at least the description/comments.

Avantages

The ability to maintain open lines of communication between all levels of members in our organization.

Inconvénients

The limited ability to customize my notification preferences.

Avantages

I really enjoy the simple user interface and the ability to customize reports, views, and settings. The instant feedback on work orders and field team progress is very helpful. I especially like working with the MaintainX team, they have been a pleasure to work with throughout the years! They've worked hard to bring out features as quickly as they can and really worked to develop an amazing platform.

Inconvénients

There are some limitations with managing inventory in multiple stock locations. The parts management system didn't fit our use case super well and we found it difficult to fully utilize. I do wish the platform could just do more things in general, which I know they're working on, but it's hard to have a one-size fits all and that's okay.

Avantages

It is a very useful tool for coordination of efforts between production, maintenance, and management.

Inconvénients

It could be a little more flexible for me to fix original set up issues I created.

Avantages

I love to create forms to do my checks easily

Inconvénients

I do not have any issue using this app...

Avantages

Its an all in 1 program. i used to have to navigate multiple programs to get the same information found here.

Inconvénients

So far so good. no complaints! Its a comprehensive package!

Avantages

The ease of use and implementation. Phone App is extremely easy to use.

Inconvénients

Cannot add multiple assets to a work order but that is a small small con

Alternatives envisagées 

Pourquoi choisir MaintainX 

Logiciel antérieur 

Avantages

Great support and they are on the right path to have an front line first app

Inconvénients

The lack of customizations and the lack of levels of access and cost.

Avantages

Very user friendly and easy to set up. Easily accessible with the software being mobile/tablet friendly.

Inconvénients

The extra add ons which you only get with the enterpise account. Also you cant prioritize work in an orderly manor.

Avantages

Customer support. There support team is unmatched

Inconvénients

Still haven’t developed multi site inventory system

Alternatives envisagées 

Pourquoi passer à MaintainX

Avantages

Clean user friendly program that makes tracking maintenance a breeze

Inconvénients

No non user input for things like inspections, meters, etc.

Avantages

Easy to use, very user friendly, how simply the app is

Inconvénients

What I don’t like is when started a time it’s only visible on that device

Avantages

I chose MaintainX because it is the only CMMS that has a fully functioning app. There is nothing I can do on a PC that I can't do on the app. My maintenance staff all have iPads and can access work orders and asset data anywhere in the shop including user manuals and schematics. No more running back to the maintenance shop to find the manual.

Inconvénients

The ability to print QR codes would be great.

Alternatives envisagées 

Pourquoi passer à MaintainX

Avantages

I like the automated maintenance tracking system.

Inconvénients

The system is lacking a log book. I would like the ability to log a significant event without having to create a work order.

Avantages

The ease of access to reports and the easiness of being able to fill them out.

Inconvénients

there isn't really much to not like about it.

Avantages

VERY EASY AND CONVENIENT TO STAY ON TRACK WITH DUTIES

Inconvénients

EVERYTHING IS GREAT THERE ARE NO ISSUES WORKS PERFECTLY

Avantages

MaintainX is inexpensive for our operation. It is also very intuitive and easy to use for beginners

Inconvénients

KPI data reporting, mobile application cannot see reporting

Alternatives envisagées 

Pourquoi passer à MaintainX

Avantages

Ease of use. Its very user friendly and has a fantastic user interface.

Inconvénients

We use the time feature of the work orders and while the web app will start a timer it does not actually log that time, it has to be done manually. Same for moving a WO from open to in progress, time is not tracked

Avantages

The ease of access whilst using the app and how user friendly it is.

Inconvénients

Not being able to contact students through the app.

Avantages

Great customer service and response to additional product designs.

Inconvénients

Limited supply chain/Inventory capabilities