MaintainX

Avantages

All of maintainx features are very thought out when they are made! They listen to feedback and are quick to respond to questions and concerns! My favorite feature is the asset tracking, so I can keep tabs on what equipment is having a lot of breakdowns, and I never have to go searching for serial numbers because you can save them all in maintainx

Inconvénients

The notification system is a bit plain, wish I had the choice of what I want to be notified about,

Avantages

It is easy to find work orders and arrange them in the order that thy need to be in.

Inconvénients

The reacuring dates of the work order are set to the original date instead of the date of finishing it.

Avantages

It has made everything so much easier. It helps employees remember to do their daily tasks and keep track of bigger projects.

Inconvénients

Scheduling isn't as customizable as I would like.

Avantages

Me parece que la interfaz que utiliza es clara y sencilla de utilizar.No se necesita un proceso largo de aprendizaje para manejarte con la aplicación.

Inconvénients

No tengo nada en contra de este software funciona bastante bien.

Avantages

Accounting for all facility needs and requests has been the most helpful.

Inconvénients

I've liked everything about the product.

Avantages

MaintainX has helped us to track our repairs and preventative maintenance to the point that is miles beyond where we were. We knew we had some months where we spent a lot on repairing equipment but we could never look back and see where that money was going. Being able to track our expenses down to each piece of equipment has helped with how the team stewards our equipment by leaps and bounds.

Inconvénients

Integrating and changing our processes was the most difficult thing about this. However, the support staff at MaintainX were integral in assisting with this and giving tips about improving the buy-in process of key leaders. They even hosted webinars where they were able to show our team

Avantages

Is versatility instability Deep Cover every aspect of the business

Inconvénients

Only thing I really it takes pictures sometimes as you're doing inventory and doing the procedure of work and I don't like sometimes how you have to modified things in order for the B work correctly even with modifications and I don't like the fact that you can upload videos nothing could be cool if it would integrate like you can add your card on file so that you can keep track of expenses and also track mileage as you started work

Avantages

It is very user friendly from desktop and mobile. It's ready to use and doesn't need long time for set-up. Easy to integrate with ERP and other tool.

Inconvénients

The way an expired due date for an acitivity is shown should be improved

Alternatives envisagées 

Pourquoi passer à MaintainX

Avantages

I mainly use MaintainX for the field supervisors to be able to request maintenance and to track and schedule maintenance of equipment and starting to use it to schedule and track preventative maintenance

Inconvénients

can't really think of anything i don't like at this moment except that it's hard to get employees to use it as designed

Avantages

work order creation, the online help as needed, the ability to add to use different parts of this system almost seamlessly with time & cost tracking inventory make up being able to edit assets to the individual list of parts associated to that asset for how's that for easy?

Inconvénients

This app covers all of our basis of use & it is open to a lot more that I haven't started using yet.

Avantages

The way we report maintenance jobs is very efficient and easy to use. And the simple breakdown of job status you can review progression.

Inconvénients

The crashing of the mobile app is the only con I have. I went into detail review the mobile app in the questionnaire. Essentially it slows and stops while entering Descriptions then you have to close the app and restart it.

Avantages

Ease of use, Professional and easily manageable quotes. Ability to attach photos to quotes. Easy automated Follow-Up.

Inconvénients

Integration with quick books online could be improved with tax rates and discounts being made their own line items instead of at the bottom like QB.

Avantages

It has the potential to be great tool. You can always look up the asset. Find the belt size or even the motor size

Inconvénients

Training needs more attention. That’s also got to do with management. It would be nice if it. Would list break fowns

Avantages

Ease of use, very customizable, and no implementation fees.

Inconvénients

No cons. For me I have no issues with this CMMS.

Alternatives envisagées 

Pourquoi passer à MaintainX

Avantages

It made is so much easier to track service calls and the outcomes. We needed something that would work at the admin level, tech level, and store manager level. This fit our needs perfectly.

Inconvénients

I would like to see more reporting options such as time card reports to calculate payroll wages for our techs.

Avantages

I use this to keep track of everything. Vehicle maintenance, building maintenance, assets, preventative maintenance, parts/ products inventory...

There are so many great things about this product that help me keep my day flowing.

Inconvénients

the parts inventory is great for keeping an idea of what is on hand, but it would be great for the other employees with restricted accounts to be able to scan out parts when being used. We use this a lot to keep track of animal food inventory and the feeders wish they could just quickly scan the QR code of the product and punch in how many they are using.

Avantages

The software allows for a simple solution to keeping track of inventory, even remotely! Using QR Codes within the software allows for my colleagues to ensure accuracy when they take items out of the inventory in our warehouse. Furthermore, it allows to track where items go, with photographic accountability as well.

Inconvénients

The software can feel a bit clunky and unfinished when using an Android device. It does take a bit of getting used to in order to navigate quickly and efficiently within the app.

Avantages

This software is simple , economical , easy to access anywhere Most important is it is PAPERLESS

Inconvénients

In fact I like the system , I cannot create any undue cause here

Avantages

The app keeps our guys on task and is great for our work order tracking. It also keeps us in compliance for inspections. Love that they are all tracked and signed digitally.

Inconvénients

Took some time to get buyin from the guy, but once they learned the software everyone got on board.

Avantages

Straightforward to implement and easily scalable. Software is laid out logically with features easy to use. Filter buttons are simple and quick, with options to save current filters.

Inconvénients

It's not possible to create a job 'sequence'. If using the work order function as a task list with multiple tasks, other than giving them High/Med/Low priority, it's not possible to show that specific jobs have to be completed before a different task. In the app, there is not a 'sort by' function for work orders in calendar view.

Avantages

That I can be anywhere and see what activity is going on in my shop and what has been done.

Inconvénients

that there is no decimals when entering your fluid amounts

Avantages

It is really easy to use, and easy to learn. It has plenty of useful features and tools. Our staff got used to it really quickly, and it has an amazing filter system that lets you see custom Work Orders according to your role in the company

Inconvénients

Probably the search engine could be improved in the work order area, as it only shows exact results.

Avantages

Great features even in the free plan and even better in the premium
Very responsive team
New features constantly being added
Easy to setup and use

Inconvénients

Mobile OTP as only login method
Premium plan not particularly flexible - a middle step between free and premium would be great as it's a large amount of money

Avantages

Ease of use, ability to see reports, able to add procedures, and of course the mobile app.

Inconvénients

the only complaint i have with it is how often SAP and Maintain X are updated with each other- that may be on our end.

Avantages

How all the locations can keep everything straight and task done

Inconvénients

Nothing think it works good and would tell everyone to use it

Avantages

The features most impactful, is the automated email response to timing issues for workflow.

Inconvénients

What I like least about the software is that I didn’t know about it sooner.

Avantages

Maintain X is easy to setup and maintain. It is easy to use and train others to use. The app comes in handy.

Inconvénients

Procedure Library needs better organization

Avantages

Cloud based maintenance software that can be used be multiple users on a variety of devices to track and implement a robust maintenance solution.

Inconvénients

Support is willing to work at finding solutions to any issues or needed features.

Avantages

Ease of deployment and adding users is extremely simple. A novice administrator can definitely use this product.

Inconvénients

Types of users could use some more work. As well as generalizing some procedures and adding fixed meters.

Avantages

I appreciate the ease of keeping machine manuals, past work orders, and orders done by other technicians in as easily accessible place.

Inconvénients

I can't think of too many cons with this software.

Avantages

MaintainX is very easy to use. It helps track all the work we do and we no longer have to keep as many paper records on file.

Inconvénients

We are still learning how to use it but I would like to be able divide out the parts by category.

Avantages

All of the features are amazing I like the work order its easy to use and understand

Inconvénients

What I don't like about software is the parts inventory is conplicated

Avantages

I love the checklist and ease of use for the product.

Inconvénients

I can’t think of any right now it’s pretty useful.

Avantages

It is extremely easy to use and new hires are able to catch on very quickly.

Inconvénients

I wish we were able to use it as a time tracking app for employees hours for payroll.

Avantages

It is easy to use, running reports, adding assets.

Inconvénients

Sometimes the search function doesn't work too well.

Avantages

Price, app, features, chat functions, customer service

Inconvénients

Notifications, I wish I could select the Notifications that are sent out

Alternatives envisagées 

Pourquoi passer à MaintainX

Avantages

I enjoy the user-friendly platform that it offers and the simplicity behind setting it uyp;

Inconvénients

I would love a feature that allows you to assign different quantities of inventory at different locations.

Avantages

Very easy to set up and use. Other systems are difficult to setup without help but not MaintainX. They are upgrading new features very often

Inconvénients

Very slow to add pictures on comments, one by one. In general terms not many thing I would like them to change or improve

Avantages

The ease of creating, assigning, and completing work orders.

Inconvénients

I have yet to find a feature I don't care for. We don't use the timer feature, but other than that it's a great tool.

Avantages

Easy to use, great for the field employees.

Inconvénients

there is nothing that I have not liked about this software

Avantages

Easy to use, love the photo section, love the comments second

Inconvénients

I don’t think it needs any improvement on your end, everything good

Avantages

I like being able to manage my work orders in order of priority. The ability to have notes and attachments linked to my assets during and after PMs. Being able to have a dedicated line of communication for on going maintenance.

Inconvénients

So far for my application I have found no cons.

Avantages

Very easy to use. Easy to communicate between users

Inconvénients

Customer service could be easier to reach

Avantages

Scheduling on the calendar. Calender notifications

Inconvénients

It will freeze up once in awhile in my old phone . It takes up alot of space and ram it seems like .

Avantages

Ease of use. Mobile capability. Organization of work orders

Inconvénients

Nothing. It has worked really well for my building

Avantages

Very user friendly, you can assign jobs to technicians, you can set that technicians only see jobs assigned to them. Separate column for to do and done. You can clearly see which job is in progress. Nice filters. You can prioritize calls.

Inconvénients

There should be another option added for parts on order that way we would know which job we are waiting for parts.

Avantages

It keeps me and my team very organized and on top of every work order.

Inconvénients

Nothing honestly, the app is easy to use and learn and the team is always there to answer questions

Avantages

MaintainX allows you to manage the work and labor manager both in the field and in your office with certain procedure libraries. This side is very good and it is a good option that they focus more on the mobile side.

Inconvénients

It is very good that it creates a specific procedure, but the workflow is not always managed with these precise lines. work time changes, it has a flexible structure. Must be supported by AI.

Avantages

It's very user-friendly and all time communication without actually having to interupt my team for an update

Inconvénients

I wish it had GPS capabilities so I could use the app and find my teams location in one spot.

Avantages

It's so user friendly and obviously built by people with maintenance experience

Inconvénients

There's isn't really anything to complain about