ManageEngine Endpoint Central

Avantages

Il dispose d’une interface intuitive qui simplifie la gestion des points de terminaison à partir d’une seule console. La capacité du produit à automatiser les tâches de routine telles que la gestion des correctifs a été particulièrement bien accueillie, car elle permet de gagner du temps et de réduire le risque de vulnérabilités.

Inconvénients

Peut être complexe à configurer et à configurer, nécessitant beaucoup de temps et d’efforts.

Avantages

It had a pretty straightforward interface for patch management once we got the computers we needed added to the inventory

Inconvénients

Sometimes updates didn't successfully apply but there was no error message indicating that.

Avantages

Great for remote management, patching, and software deployment. The automation features save a lot of time, and the remote control tools work smoothly. The dashboard gives good visibility over devices, and overall, it’s a solid tool for IT management.

Inconvénients

The MDM module still lacks full development and is not on par with other vendors.

Avantages

The sheer amount of options and features is incredible and data that is collected. When taken into broader perspective, Manage Engine has a lot of applications that are very well done and usefull, endpoint central cloud is one of them.

Inconvénients

What I liked least is that we didnt make the switch to Endpoint central earlier.

Alternatives envisagées 

Pourquoi passer à ManageEngine Endpoint Central

Avantages

This platform offers a wide range of features for managing desktops, laptops, servers, and mobile devices in a centralized way. The ability to automate patch management has significantly reduces administrative overhead and boosts productivity.

Inconvénients

Experience is good as of now , it not a cons or drawback only a suggestion the user interface can feel a bit cluttered at times, especially when navigating through more complex tasks like patch management or device configuration.

Avantages

To be able to have all the inventory of all the devices with all the hardware and software details.

Inconvénients

Sometimes it doesn't update properly. It shows that there are some devices when it was last updated a month ago and it was really updated a day ago.

Avantages

The main pro is the cost point. You're able to implement a lot of features and control a lot of things for very cheap. If you're a small company and trying to achieve compliancy with NIST 800-171 or anything else, I think this tool is a really amazing starting point.

Inconvénients

In terms of the actual product, there isn't many cons. The biggest con is that interacting with people from support or ManageEngine can be a little weird. Just the other day someone from support called my cell phone for a meeting. I didn't mind it too much, but my phone was at 2%.

Avantages

The WIDE array of functionality that Endpoint central has is amazing. We run our helpdesk almost exclusively on it. It's almost too much at times, but it's fairly intuitive and really easy to use on a day-to-day basis.

Inconvénients

Some on the licensing is a little strange. It's not a show stopper, but did take us a bit to figure out what components are under what tier and how licenses are handled per-device/technician.

Avantages

Endpoint Central allows us to manage servers, laptops, desktops, smartphones and tablets from a single console which is highly efficient for organizations with diverse device ecosystems. Endpoint Central offers platforms for managing legacy and modern devices.

Inconvénients

Due to macOS's high level of security, Endpoint Central is not entirely capable of managing MacBook Pro and iMac devices.
Lack of historical reports that provide information about configurations that we have defined and deployed to the devices via Endpoint Central.

Alternatives envisagées 

Pourquoi passer à ManageEngine Endpoint Central

Avantages

Its extensive range of features, which may also be confusing at first, but definitely a plus when it comes to a fully-integrated solution.
It's apowerful tool for inventoring, patching, deploying software, and includes remote control features to support users.
Cheaper than Intune which in turn requires the expensive Premium license.

Inconvénients

Probably the flaky Mac and Linux integration. Could not get patching to work with these OSes, and given the large number of Linux servers on my network, this is less than ideal.

Avantages

Makes it so much easier to manager remote employee endpoints. Can update endpoints a lot easier than when we used WSUS from Microsoft. Can quickly see on the dashboard when items need updates, and quickly find out which updates are needed

Inconvénients

Like most products there is a learning curve. It is a bit tricky at first understanding the packages and deployments, but once you get past that it's easy to maintain

Avantages

Cross Platform \ On Prem and Offsite Device Management

Inconvénients

Overall cost for smaller companies, this can be a limiting factor if you wanting all the bells and whistles that are on offer

Alternatives envisagées 

Avantages

It's easy to use and manage, a lot of functionalities that help a tech support users faster and from everywhere.

Inconvénients

Windows patches are approved on platform but still need testing on the customer side depending on the computer type.

Avantages

Using Endpoint Central has made my life as an information technology administrator a breeze! Between the ease of access for our endpoints and the easy to navigate UI, Endpoint Central is awesome.

Inconvénients

The only downside I can think of about Endpoint Central is the sales team at Manage Engine is relentless, if you try to demo a product you will be badgered for months by multiple sales representatives.

Avantages

This software is very easy to use and meets the needs of the organization

Inconvénients

The form of updating the agents is a bit problematic, there should be an option to update not all of them at the same time

Avantages

This product is robust and covers all areas of Endpoint management

Inconvénients

Nothing to be exact. It is Awesome. Used it during my endpoint security role at a huge organization and I have seen huge improvements over the years

Avantages

one of the best system management tool we have ever seen. this is soluton for all our problems. must have tool for a sysadmin/network admin.
everything is on a single dashboard. super.

Inconvénients

all is good, one of the best tool which has all the required features which we want to manage network even remote devices.

Avantages

third-party patching and asset management. remote control and management for remote workers

Inconvénients

configuration is extensive, but that is to be expected based on what we use the product for. there is always fine tuning

Avantages

Great Customer support - their technicians are very knowledgeable. Remote Management - tools are reliable

Inconvénients

Centralized management with customised other products Easley

Avantages

Easy to use, mostly self explaining, wide Range of training videos available

Inconvénients

licensing by technician, MDM Profiles complicated

Avantages

Patch Management, Configurations, Next gen-antivirus

Inconvénients

Reporting has to be more accrued and gives a clear view

Alternatives envisagées 

Pourquoi passer à ManageEngine Endpoint Central

Avantages

It is easy to use, quick, and has many features usually reserved for more expensive solutions.

Inconvénients

I'd like more automation such as a notification to let me know if a specific endpoint is potentially going to be a risk.

Alternatives envisagées 

Pourquoi passer à ManageEngine Endpoint Central

Avantages

I have using Endpoint Centre since it was Desktop Center and the way this product added new features and security compliance in one Central portal is amazing

Inconvénients

i have been using this product more then 3-4 years and didn't found anything to be disliked

Avantages

It helps to make managing our computer infrastructure significantly less intensive than building our own management software. We can set what software is to be installed during imaging and schedule secure reboots.

Inconvénients

When there is an issue, support can sometimes take a significant amount of time to return outreach.

Avantages

It's central management of the whole infrastructure

Inconvénients

The patch management Remarks can sometimes be confusing