JumpCloud Directory Platform

Avantages

Un logiciel a qui je me suis bien adapté vu que je l'utilise dans mon travail très régulièrement elle présente aussi de nombreuses avantages sur ça Platforms je recommande jumpcloud à tout le monde vous serez pas déçu je l'ai pas été Super application formidable

Inconvénients

J'ai pas trop aimé l'interface des utilisateurs c'est vague à mon goût L'orientation ta sur la plateforme aussi est mal fait

Avantages

it's easy, and fast, and no need to do so much training with the new hires, which is a blessing when dealing with these kinds of software, so if this is your first time, I honestly recommend it.

Inconvénients

sometimes they have glitches but you report them an it get fix right away most of the time, so like I said if this your first time, go on with Jumpcloud

Avantages

The interface is user-friendly and the ability to manage multiple systems and applications from one platform is a game changer.

Inconvénients

The onboarding process could be simplified, and it would be helpful to have more integrations with third-party apps.

Avantages

easy to integrate with services and manage, cloud based

Inconvénients

pricing is high, not a true radius saas solution

Avantages

User-friendly interface, convenient device management

Inconvénients

Limited reporting features, occasional syncing issues

Avantages

the entire program of jumpcloud. for security and easy to access.

Inconvénients

it cannot be easily access or hack by someone

Avantages

JumpCloud has comprehensive security feature and cross-platform compatibility.

Inconvénients

JumpCloud can be cost-effecCtive for small organizations, whereas the costs can increase significantly as the number of users grows or as additional features are required.

Avantages

The software is easy to use and integrates well with other tools.

Inconvénients

There is a learning curve when setting up the initial configurations.

Avantages

I really appreciated the simplicity and ease of use of the platform. It was very intuitive to navigate and understand, even for someone like me who doesn't have a lot of technical expertise. The ability to manage user access and permissions across multiple devices and platforms was also a huge plus.

Inconvénients

The pricing was a bit higher than I expected, especially for the more advanced features. I also encountered some minor issues with the user interface and had trouble finding certain settings and options at times.

Avantages

-Duo Security, which adds an extra layer of security to the login process with multi-factor authentication (MFA).-WebAuthn is another authentication method that uses public key cryptography to verify users' identities.-TOTP is a type of two-factor authentication (2FA) that uses a time-based code that changes every 30 seconds to authenticate users.- MDM Automate Device Enrollment integrates with Cloud Directory and Active Directory for remote access, making it simple to manage user access and permissions. These integrations also make it simple to add or remove users from the system and provision new devices.- MDM Automate Device Enrollment is a fantastic tool for managing software within a company. Administrators can remotely deploy and manage software updates, Also it provides insights into device usage, enhanced.

Inconvénients

- the potential of inefficiency and errors induced by having to push the command each time a selection is made-Pushing the command on a routine basis raises the risk of error. A user, for example, may select the inaccurate machine or screw up to select a device, resulting in incomplete updates or installations. As a result, devices may become vulnerable to security threats or stop working correctly.

Avantages

Ease of use such as managing devices, locating the keys.

Inconvénients

Offline device support is lacking some functionalities - such as locking an offline device.

Avantages

Great UI, self explanatory, fast and works in almost any browser (desktop and mobile). The ease of use is incredible. Basically no learning curve at all.

Inconvénients

It would be great to have even more MDM functionality, especially for Mac and mobile devices.

Alternatives envisagées 

Pourquoi passer à JumpCloud Directory Platform

Avantages

JumpCloud Directory Platform offers flexible deployment and feature-rich solutions. It seamlessly integrates with Google Workspace, enables efficient device management, and automates tasks. With constant updates and a user-friendly interface, it's a complete IDP solution for our systems.

Inconvénients

JumpCloud Directory Platform is a solid alternative to Active Directory, but lacks some features like Google Groups and iOS management. Recent updates have improved functionality, but automatic updating for Mac apps is still missing.

Avantages

Pre-configured policies, assets management, patch management. Clean design, responsive support.

Inconvénients

Some limitations for Apple devices. Application deployments is a bit complicated.

Avantages

It's cloudy, SaaSy, and requires no on-prem or self-managed hardware to maintain.

Inconvénients

Feature rollout is random. Like w/ any software, sometimes my prorities are hit, sometimes they feel forgotten.
What's important to me and my company's use-case isn't always going to match up with what matters to JumpCloud.
That being said, certain features are a long time in the offing.

Avantages

I love that this DaaS product "just works" right out of the box. There is plenty of good documentation to read if you are cautious like me. I found that many features just worked and were intuitive to implement. We went from a small company that was ravaged by "password fatigue" - we separate passwords for everything with no central password app. It was a nightmare. After deploying Jumpcloud, we were able to make use of many of the features hidden in our networking gear. Within a month, we had unique (per user) credentials to get into everything. VPN, Wifi, NAS, System Accounts, Email...SSO. The password complexity is adjustable and can rotate. 2FA is simple to deploy and is icing on the cake. All of this in a Mac, Linux and PC environment....you really can't ask Active Directory to do that.

Inconvénients

While the support for features and processes pertaining to Jumpcloud are documented well. At times the instructions can seem vague and maybe presume too much. However, support personnel are just an email away...they will help you "stick to the script", they are not however always well-versed in real scenarios you may have on your job-site. Nonetheless, I'll give them a C+ for walking through a couple nerve-racking installs the first time through.

Avantages

The best part of Jumpcloud is the ease of use for setting up things that we need quickly.

Inconvénients

There are offerings here that I know nothing or next to nothing about. ot the failt of Jumpcloud - I need to spend the time

Avantages

Jumpcloud is the chameleon that becomes one with any setup you throw it into.
Faster, easier and more accurate(because there is less human interaction to make those mistakes) as well as being as secure as you need it to be. With SAML 2.0, SSO and and MFA, you would be hard pressed to find an alternative so rich in features and option AND in the same pricerange as JumpCloud.
Managing users and machines over the internet as if they were on the domain. Adding/removing users, deploying scripts and software. User Account Management has made the need for VPNs and other fafferies totally redundant. Jumplouds agent will do all the lifting. You just tell it what you need. Once the user or machine checks in, the instruction is automatically actioned.

In one word: Brilliant!

Inconvénients

There was a times when a users account that locked out took more time and effort to resolve than would without JumpCloud.

The alerting was also in need of review. Specifically, when a users account gets locked out, the process to get it unlocked could do with a tidy up.

Avantages

User management in the cloud has made it easy to integrate with SSO from our software vendors.

Inconvénients

Dependent on JumpCloud to have consistent uptime. Have only had one outage lasting more than an hour in the five years we have used it.

Avantages

We are a remote start up so having a cloud AD infrastructure doesn't make sense for us. JumpCloud provides a majority of the features of AD (GPO, Password management, iDP, etc) and is easy to use. I have an IT Intern that became proficient in JumpCloud within a month.

Inconvénients

JumpCloud customer service could be better at responding. Our CS Manager is great, but for general support there is a lack of in dept information. There was an outage with JumpCloud and it was causing our users to be locked out of their PC's. Okta was on a zoom call with us within an hour to see if it was on their end, I had to open two JumpCloud tickets. It also took multiple days to get a RCA from JumpCloud.

Avantages

The fact that they offer 10 devices free for anyone is, in my opinion, a great business move to get IT users to at least try the product, if not use it within our personal home labs in order to get that to translate over to those same techs pushing for it to be used at their jobs.

They’ve also been making security management easier to use and more main stream for most anyone.

Inconvénients

While they do have legacy ldap integrations, it’s not really all that usable in any meaningful way. Have a synology NAS that you are trying to sync up your user’s ID’s for permissions? Good luck to ya! Use Linux and want more of the features that macOS and windows users have available to them? You gotta do it manually and without a lot of direction.

Avantages

Setup, distribution, administration and management have all be exceptionally straight-forward. For us, it was the right product at the right time at a reasonable cost.

Inconvénients

Other than some initial ADMU issues that have since been corrected, we've found no major issues with JumpCloud.

Avantages

It was very easy to use because of its GUI dashboard. Single Sign On was so helpful that when you configure or reset a password - it's real time when applied to devices.

Inconvénients

If we can integrate features to update OS aside from installed applications, that would be awesome!

Avantages

I love how many features it has. I use it daily as an admin for single sign on and as a directory tool. I also make sure our users use it on our radius network.

Inconvénients

I wish 2 things were different:
1. Remote control or viewing. I would love to have the capability to remotely take control and/or monitor a user's laptop for remote support.
2. I wish the device working with a user worked more seamlessly. By that I mean I've noticed that when I pair a macbook that's registered in our Jumpcloud directory with a user and "Force a password change," the user is locked out of the macbook, (which is good), but then often has problems trying to sign in when they fill out the fields that appear, even when they use the correct old password and try to set a new one. I also wish that touch ID was enabled when the device is paired with a user and I can't seem to find a setting to change that on my own.

Avantages

Jumpcloud aggregates several features in one place as a SAAS service. From managing users to deploying policies, software, ...
It's an easy way to start managing assets, from people to computers.
It provides a wide range of SSO allowing its use straightaway.

Inconvénients

Jumpcloud attempts to support every OS (Mac, Linux, Windows) however it does not provide the same amount of functionality throughout all of those operating systems. Currently, Linux is behind with little functionality compared with the others. Also, the Command execution needs a lot of improvements to give an overall better experience.