Smoobu

Avantages

Die Software bietet ein Gesamtpaket zu einem wirklich vernünftigen Preis. Wichtig und wertvoll sind die einfach zu erstellenden Anbindungen an die Buchungsportale. Hervorzuheben ist der Webseitenbaukasten, der keine Wünsche offen lässt. Auch der Support ist sehr lobenswert!

Inconvénients

Wünschenswert wäre die Anbindung mit eVisitor, der kroatischen Gästeregistrierung.

Avantages

Great supportWorksVery fastIntegrates nice with channels

Inconvénients

More freedom in communication templates.

Avantages

Ease of use and when COVID hit the top three global companies taking proaction to help the customer.

Inconvénients

So minor, and so American, lol. Would be great to have option for date format choice with month first for us thick headed Americans.

Avantages

Very easy to use, good design, excellent customer service

Inconvénients

Needs a few additional features (an app for owners for example)

Avantages

Does what it says on the tin, without annoying glitches and is quite intuitive.

Inconvénients

Could always have more integrations but they are -I believe - on the roadmap

Avantages

Facilidad de uso, optimizacion de tiempo,recursos, compatibilidad con otras herramientas

Inconvénients

Deberia integrarse con otras plataformas de manera automatica

Alternatives envisagées 

Pourquoi passer à Smoobu

Avantages

Das Verwalten aller Portale auf einer Platform

Inconvénients

Umständliche Rechnungsstellung.Das Angebotsfeature ist leider sehr versteckt

Avantages

Very easy to use
Mobile app very simple and friendly
I can easily administrate all your booking without duplicate reservations

Inconvénients

Difficult to synchronize all the option with airbnb and booking.

There are some special options from Airbnb or booking that you cant set.

Avantages

Smoobu has by far the most practical reservation management system in the market when compared with other alternatives.

Inconvénients

They should release a new version of Smoobu where it has more etensive features about reservation management.

Avantages

The team in charge of customer service is very professional and they always give a solution of any problem that you can have with the platform.

Inconvénients

We would like more functions in the future, also more personalization

Avantages

Smoobu è semplice, intuitivo e ci si sente seguiti passo dopo passo con una spiegazione e/o dimostrazione.
Il servizio clienti è il top! Bravissima Giada.

Inconvénients

Ho riscontrato che non è possibile associare 2 tipi di promozione, ad esempio tariffa di un giorno e tariffa promo per chi soggiorna 2 notti.
Ma non è così grave...

Avantages

Easy to use
Many integrations with OTAs such as Airbnb, Booking.com and many more.
Cheap

Inconvénients

Missing revenue management module to control prices easily. They do have a price management module, but its awkward to use. I´ve solved this with integration towards pricelabs.

Avantages

I found it easy to use and accessible from my phone

Inconvénients

Not being able to block all rooms at once but time consuming going through each one separately

Avantages

In expensive and very easy to use. Great customer service also, when needed.

Inconvénients

Nothing, all was great, I was very happy with the software.

Avantages

A lot of different functions, easy setup

Inconvénients

Issue with a customer service.
I have a ticket opened 7 months ago and still get follow-up promises to be solved in the shortest period of time.
Addiotional issue - calendar does not work on a built-in website.

Avantages

The customer service was by far the best thing out of any PMS apps we used
-Super easy to use
-Has every feature other apps have and more.
-Even a guest book

Listen there is only one reason we didn't continue to use it and it was because it doesn't have A.I. Messaging or task managing for cleaners.

Inconvénients

They need to add auto messaging. That's the only reason we left. When you have a great auto msging service we will come back, but every app needs that feature especially if you have many properties and its the busy season of 100 inquiries/questions.

Avantages

Les Camelias is a small B&B business. Prior to using Smoobu it took a lot of time to manage our availability across different booking sites. Since using Smoobu our work load has reduced considerably. It is so easy to install and implement.

Inconvénients

At present we have not encountered any issues with Smoobu.

Avantages

La semplicità di utilizzo ed i tutorial.

Inconvénients

non si effettua la sincronizzazione dei prezzi con tutte le ota (esempio VRBO, Homeaway)

Avantages

It is easy to learn and to configure, you can phone to the customer service and they answer...

Inconvénients

The French translation is not perfect but I can use it

Avantages

This software is so easy to use and allowed me to multi market properties over several platforms with ease, I have been able to set prices within seconds develop my own web page and app. The software is so easy to use and help is on hand if needed

Inconvénients

I must admit there is nothing I don’t like about this software... it ticks all the boxes and they are adding new features monthly to fill the demands of this constantly changing industry

Avantages

La facilità nella configurazione delle varie piattaforme e l'assistenza impeccabile.

Inconvénients

Posso dire di non aver trovato nessun difetto

Avantages

Smoobu, software veloce, intuitivo e completo

Inconvénients

lo consiglio a chi come me deve gestire diverse streutture ricettive

Avantages

All! The interface is very intuitive and the features make it an indispensable tool for those of us who want to be present on multiple kennels without going crazy in synchronizing prices etc ...
The assistance is fabulous ... I think I didn't wait 10 minutes before they got their answer.
Another important thing is the continuous development of new features and services. TOP

Inconvénients

even thinking well I can't find anything to report

Avantages

The software is intuitive to use. The settings are well explained and in the help function you will find good support during setup.

Inconvénients

the software is an all-round successful package that makes it easy for landlords to manage all connections to various portals.

Avantages

It's easy to use, fast responsive and I can do everything in mobility with my mobile phone.

Inconvénients

Nothing! I'm 100% satisfied. I think that the they have thought everything is necessary

Avantages

Easy, user friendly, powerful, efficient.

Inconvénients

A better invoicing management and customer data repository

Avantages

Impostazione molto intuitiva dei comandi

Inconvénients

Al momento non ho riscontrato difetti relativi all’uso, i realizzatori hanno perfettamente centrato I focus del prodotto che hanno progettato

Avantages

La conectividad con otros portales de reservas es excelente, lo que evita overbooking

Inconvénients

No es posible exportar datos a Excel para análisis de data y estadísticas.

Avantages

Fácil de manejar, sincronización rápida, asistencia al cliente.

Inconvénients

Cuando hay alguna actualización estas un par de dias un poco perdido pero cuando te acostumbras funciona muy bien. De momento no tengo ninguna queja

Avantages

precision and easy to use , very helpfull in the assisatnce

Inconvénients

nothing special , it is just better then other apps

Avantages

Very easy to use and setup. Quick connection to Airnb and Booking.com (yet to try the others)

Inconvénients

At first the messaging system wasn't my favorite. However, the new update looks great and integrates all messaging from Airbnb and Booking.com into the platform. Trying it out now and very happy with it!

Avantages

Übersichtlich, in gewissen Grenzen flexibel, anpassbar auf unsre Ideen

Inconvénients

Wir nutzen nicht die kompletten Funktionen.

Avantages

Very easy to use and set up your rentals. Works very efficiently

Inconvénients

I think they could work a little on the interface, and make it a little more robust

Avantages

Easy to use and manage multiple properties

Inconvénients

Price is quite expensive for Sri lanka would like a regional pricing schemem

Avantages

Perfetto per la sincronizzazione dei calendari, prezzi e ogni aspetto delle proprie unità.Facilita il lavoro e rende il tutto professionale

Inconvénients

Nessun appunto al riguardo.Ho trovato tutto perfetto

Avantages

Ottimo rapporto qualità prezzo.
Costo annuale non eccessivo.
Programma molto duttile, funzionale e completo.
Assistenza online ottimale e immediata.
Se non rincarano i prezzi sono soldi spesi bene.

Inconvénients

Il prodotto è semplice e dà molto spazio alla creatività dell'utente

Avantages

If you have a problem, they will help you

Inconvénients

no problem to integrate it with our own software

Avantages

Simplicity end really easy to parameters

Inconvénients

Nothing for the moment and Smoobu's people are really easy to contact and helpfull

Avantages

I am new in the holiday home rental business and I needed a program easy to use to synchronize different booking platforms. I have only one property in Corfu to manage and can't use the programs designed for hotels. I am using the program about one month now. Each time I received a booking from one platform it was immediately blocked on the others. Once I contacted the support center of smoobu and got immediately answers to my problems.

Inconvénients

Until now there is nothing I could say about this software that is negative.

Avantages

Smoobu is very easy to use, the Support is very fast, friendly, personal and helpful. Since we use Smoobu, we can concentrate us much more to our target... to help our guests.

Inconvénients

It works, it helps, we like it and the Support is top.

Avantages

Very good customer service. And for the most part easy to navigate.

Inconvénients

I don't like the way the messaging works. The messages to VRBO bookings are sent via email and not entered into the VRBO app. And VRBO booking is not downloaded like Airbnb with all the details. I was disappointed with this. I think it is a bit outdated.

Avantages

The most we like is the customer services

Inconvénients

We have difficulty with the management of the rates

Avantages

EASE OF USE EASE OF SETUP OVERALL SUITABILITY FOR MANAGING MY HOLIDAY LETS

Inconvénients

NO DETECTABLE ISSUES NOTHING THAT A PHONE CALL WOULDNT RESOLVE

Avantages

Easy to use, great dashboard, website builder works great

Inconvénients

Reporting less robust than competition, no mobile app

Avantages

I used this softwear for around 6 months, price and some stats graphics to better (then other simalr softwear) analyse data.

Inconvénients

I used this softwear for around 6 months, very very NOT intuitve, both graphic interface and in the meantime all the secondary functions.

Avantages

Simple live integration with AirBnB and other booking platforms

Inconvénients

Website publishing tool is a little basic

Avantages

Easy to use
Simple set up
Simple updated

Inconvénients

So needs a landscape calendar that holds all rooms for at a glance viewing

Avantages

Easy to manage several properties.
European development, so date and currency format supported.
Excellent support.
App for smartphone available.

Inconvénients

Have not found any.
Perhaps the subscription fee should be lower for one man and a dog operations.

Avantages

Quality/Price ratio is good! Offers all necessary tools to control more than one property. Quite an interesting interface.

Inconvénients

The calendar could be better in presenting the situation with more pop up info like who is renting, how many and rent.
I have not been able to quickly understand how to set up a website for direct reservations.. may be my bad

Avantages

Integration With word press, Checkin App

Inconvénients

Poor Website Functionality, very simple website